Review History for Verified Resident 471227

The Point at Monroe Place


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Resident 471227

Verified Resident ā€¢ 2018 - 2022

10/16/2022

I had lived here before. I liked the building and the location so when I decided to return to Virginia, I just waited for an apartment which suited me .I have been back here for over 4 years and I am happy with my decision.
    Manager

    10/18/2022

    The Point at Monroe Place
    Thank you for brightening our day with your kind words! We always love receiving such positive feedback about our community and our staff here at The Point at Monroe Place. We look forward to continuing to provide you with an excellent living experience!
    7 Previous Reviews

    Previous Review

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    Resident 471227

    Verified Resident ā€¢ 2018 - 2022

    5/17/2022

    This is a lovely building with competent staff.Everyone is friendly and helpful.They attempt to make it very comfortable for all. The building is attached to a shopping area and Harris Teeter is close by.
      Manager

      5/18/2022

      The Point at Monroe Place
      We appreciate the kind words about The Point at Monroe Place. We take pride in providing the comforts our residents expect.

      Previous Review

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      Resident 471227

      Verified Resident ā€¢ 2018 - 2021

      11/5/2021

      It is a lovely building with great staff ! The new carpeting , attractive painting of walls and doorways have made it a beautiful residence. Harris Teeter supermarket , a few restaurants, and shops add convenience and enhance the community . It is a good location.
        Manager

        11/9/2021

        The Point at Monroe Place
        Thanks for the kind words about The Point at Monroe Place! We're glad our lovely community, with its beautiful appearance and convenient location, has been such a great home for you. We appreciate your residency!

        Previous Review

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        Resident 471227

        Verified Resident ā€¢ 2018 - 2021

        9/19/2021

        I am 93 years old, live independently and have been in this apartment for over 3 years. My husband and I moved to this building when we downsized from big home , then big condo, then 2 bedroom 21/2 When his health declined and he required more help, we moved to independent living out of state, where we were able to have 2 meals, aides always available , and doctors on site. After he died, I decided that I wanted to move back to the location where I could live comfortably. In spite of different rental companies involved, I have always felt the kindness of the employees. I may not know any of my neighbors , all ages, and many moving in and out. The former rental company had parties , movies, and art experiences in the lounge ,but that was before the pandemic. I enjoy living here .I like Shante! The availability of Harris Teeter is an advantage . The closing of other stores was disappointing.
          Manager

          9/20/2021

          The Point at Monroe Place
          Thank you for leaving us such a great review! We always appreciate hearing that we're exceeding our residents' standards. We work hard to maintain the community so it's great to know that our efforts aren't going unnoticed. Thank you for your residency. We look forward to your continued comfort and satisfaction as a valued member of our community here at The Point at Monroe Place.

          Previous Review

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          Resident 471227

          Verified Resident ā€¢ 2018 - 2021

          5/19/2021

          I love living here! It is a wonderful community and I recommend it ! Service is great! People in office are helpful and pleasant! If a problem arises in the apartment the care taker is very responsible and fixes it with a smile. What more could you want?
            Manager

            5/20/2021

            The Point at Monroe Place
            Thank you for your review of The Point at Monroe Place, and for your feedback about team. Weā€™re proud to provide our residents with excellent customer service, and are so pleased that our efforts have resonated with you. Please reach out if we can assist you in the future. We look forward to your continued satisfaction!

            Previous Review

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            Resident 471227

            Verified Resident ā€¢ 2018 - 2021

            4/13/2021

            I called at 11:30AM because the commode was close to overflowing. I was told it was lunch time and the repair would be done at 1:30PM. AT 4:00, I called again. Then the tech came to snake the toilet. I lived in this building before I moved to Maryland. I returned here, after living in a retirement community., because I enjoyed living here before. This is the third management company I have interacted with. The pandemic made it difficult for them and I know that they are trying hard. I always rave about this complex. I think this is a difficult time because there is a great deal of renovating taking place and technicians have many tasks to complete. That was a poor timing ! IRepair was done, person was nice. Delay was the problem!
              Manager

              4/16/2021

              The Point at Monroe Place
              Thank you for taking the time to leave a review of The Point at Monroe Place. Hearing from our residents is one important way that we are able to improve our practices for all renters. Please reach out to our office at [email protected] or 703-437-3333 if there are any issues you'd like to discuss. We value your residency, and would be happy to speak with you.

              Previous Review

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              Resident 471227

              Verified Resident ā€¢ 2018 - 2019

              4/15/2019

              I think this is a wonderful community in which to live! I moved out of state after living here for a few years. When I decided to return to Va. ,I went back to this building. After 0ne year, I inform every one about my good decision.

                Previous Review

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                Resident 42287

                Verified Resident ā€¢ 2012 - 2013

                11/24/2013

                My husband and I enjoy living in our lovely apartment in Monroe Place. The employees ,at our building , are friendly, helpful, and do their utmost to make us comfortable and happy.They go out of their way to help us , inside our dwelling or outside, when we are carrying packages. What nice people !

                  Review 46 out of 291

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                  The Point at Monroe Place

                  October 2024

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