Review History for Verified Resident 921731

The Villages at West Laurel


Updated Review

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Resident 921731

Verified Resident ā€¢ 2018 - 2022

8/15/2022

the complex and management has been going down hill esp in the last 2 to 3 years. seems like more BS & "contradictions" than ever before. The owners don't seem to care about this complex so sell it !!
    Manager

    8/19/2022

    The Villages at West Laurel
    Thank you for sharing your concerns. We are working hard to make our community the best it can be, and we would welcome any specific feedback you have. Please email us at [email protected] to share your thoughts. We hope to hear from you soon.
    2 Previous Reviews

    Previous Review

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    Resident 921731

    Verified Resident ā€¢ 2018 - 2021

    7/18/2021

    The new owner/management co (Pegasus) is the worst company to manage a complex or own one. Take your money and run. They five and dime you PLUS they are fee crazy plus ww should not have to PAY for certain replacement items (ex: stove burner covers).
      Manager

      7/21/2021

      The Villages at West Laurel
      We are sorry to hear that we are not living up to your expectations. We would love very much to speak to you about your concerns, so please contact the leasing office at your convenience.We did review your account and didn't see any charges that were assessed to you other than the monthly expenses that have been detailed in your lease since the previous management was in place. We would love to answer any questions you may have about your lease, so please contact our office directly to discuss.Thank you.

      Previous Review

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      Resident 921731

      Verified Resident ā€¢ 2018 - 2021

      6/27/2021

      I rather not say anything since I ( and most tenants in my section) are not that happy with the new Owners/Management Company (Pegasus) and have no respect for them. I would probally tell any new potential tenant to take your money and RUN !!
        Manager

        6/30/2021

        The Villages at West Laurel
        We appreciate your honest feedback and invite you to contact the office to discuss any current issues you are having. We are hear to help and happy to assist you in any way we can.

        Review 127 out of 392

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        The Villages at West Laurel

        October 2024

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