Review History for Verified Resident 1044691

The Villages at West Laurel

Updated Review

Resident 1044691

Verified Resident • 2022 - 2023

4/7/2023

My experience in this complex is terrible. The office staff is useless. They don't care about the requirements . I don't plan to renew my lease here. The community is dirty and they don't have some one two clean the buildings.

Manager

4/22/2023

The Villages at West Laurel

Our goal is to provide our residents with top-notch homes and customer service, and we are saddened if you have experienced anything less. Please allow us an opportunity to learn more about your experience so we may take appropriate action. When you have a moment to talk, please email us at [email protected]. Thank you, and we look forward to hearing from you.

2 Previous Reviews

Previous Review

Resident 1044691

Verified Resident • 2022 - 2023

1/8/2023

I have lived in this residence since 2017 and in this apartment since July and it was not ready for occupancy. I have had a lot of problems here that were reported when we moved in and I am still without a solution to many of them.

Manager

1/12/2023

The Villages at West Laurel

First, we'd like to thank you for your long-term loyalty to our community. Secondly, we are very sorry to learn that you have unaddressed concerns about your current home. At your convenience, please visit the office or email us at [email protected] so that we can make a plan to resolve these matters. We hope to see you soon.

Previous Review

Resident 1044691

Verified Resident • 2022

7/14/2022

west laurel is a bad place now. I lived here since 2017 and everythings was good in west laural but it is trashing now. I totally dissapoiment about west laurel comunnity now. They need to clean all building.

Manager

7/21/2022

The Villages at West Laurel

We are disheartened by your feedback. Nothing is more important to us than providing a wonderful living experience to our residents, so we would like to understand your specific concerns. Will you please call or visit the office to share more details? Thank you for this opportunity to assist you.

Review History for Verified Resident 1044691

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