Review History for Verified Resident 1117154

The Villages at West Laurel

Updated Review

Resident 1117154

Verified Resident • 2023

9/10/2023

As of now we're unstasfied of the people who came few times but didn't fix anything and left the problem as it is. We would be pleased to hire some professinal staff that know how to speak professionally with the customers.

Manager

9/30/2023

The Villages at West Laurel

Thank you for bringing this to our attention. Your satisfaction is important to us, and we want to do all we can to make sure your maintenance requests are handled. Please stop by the office or email us directly at [email protected] for assistance. We look forward to connecting with you.

1 Previous Review

Previous Review

Resident 1117154

Verified Resident • 2023

2/28/2023

Overall it was fairly good. Although I would suggest the following points. 1) One staff member should assist and be during the move in process as this will be good to show and demonstrate how good or bad are items, appliances and other stuff inside the apartment.

Manager

3/3/2023

The Villages at West Laurel

Thank you for the feedback. We apologize if you didn't feel supported during your move, and we'd like to make sure your home meets your satisfaction. If you have any pressing concerns regarding your appliances or anything else, please visit the office or email us at [email protected].

Review History for Verified Resident 1117154

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