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Review History for Verified Resident 1170685

The Villages at West Laurel

Updated Review

Resident 1170685

Verified Resident • 2020 - 2023

10/18/2023

At the time I moved we had a very professional management. But unfortunately the current administration is not taking any responsibility. If you are going to visit them they will till you ok will follow but they never follow on what they agreed. Sometimes they will till you ohh the person you talk with is not there today.

Manager

10/31/2023

The Villages at West Laurel

We appreciate your feedback and regret to learn of any disappointment with our team. This does not represent the high standard of service we hold ourselves to, and we apologize if you have received anything less than our best. For assistance with any of your concerns, please email us directly at [email protected]. Thank you.

1 Previous Review

Previous Review

Resident 1170685

Verified Resident • 2020 - 2023

8/15/2023

Poor management unfortunately repeatedly visited the office but no result. They will tell they are going to take care of your needs but they never do it The whole community is complaining about the property management

Manager

8/22/2023

The Villages at West Laurel

Thank you for reaching out. Our team is committed to providing exceptional customer service, and what you have described does not reflect our high standards. We would appreciate an opportunity to learn more about your experience so we can assist you effectively. When convenient, please connect with us at [email protected].

Review History for Verified Resident 1170685

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