Review History for Verified Resident 998294

The Point at Dunn Loring


Updated Review

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Resident 998294

Verified Resident ā€¢ 2017 - 2022

2/13/2022

Under the prior ownership this was a great place to live. The staff were friendly, attentive to needs and proactively addressed opportunities to do better. They thought outside the box to creatively solve issues for the residents. Policies were understood to be flexible when warranted and the best interests of residents were always put first. That changed when the buildings were sold and the staff are the complete opposite.
    Manager

    2/15/2022

    The Point at Dunn Loring
    Thank you for taking your time to write this review of The Point at Dunn Loring. We are sorry to hear that you feel the change of ownership has resulted in a decline in customer care. Please be assured that we consider all resident feedback very seriously and that your comfort and satisfaction are of top priority. We would appreciate getting to continue this conversation with you offline, please contact us at [email protected] or (703) 398-1561 at your earliest convenience.
    1 Previous Review

    Previous Review

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    S133lers

    Resident ā€¢ 2017

    3/22/2017

    I met Maria Korge at Modera Avenir and knew very quickly this would be my new place. The property is fresh, new and the amenities are superb! Maria made the leasing process seem less and easy and she was very responsive to my requests along the way. She made me feel at home from the start. An amazing place to live!
      Manager

      3/27/2017

      The Point at Dunn Loring
      Thank you for your positive feedback. I will share them with Maria. We are very happy to have Maria here at Modera Avenir Place. We are glad to have you apart of our community! Best, Modera Avenir Place Management Team

      Review 141 out of 380

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      The Point at Dunn Loring

      October 2024

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