I don't like the way that the managers treat the tenants. I feel like the attitude is this can't be done. Whatever problems are encountered in the apartment is the tenants' fault. The apartment when I moved was not very clean. I also read that I should be prepared when I moved out because other tenants have reported that they tried to keep the deposit by charging excessively.
Manager
4/4/2023
The Point at Dunn Loring
Thank you for taking the time to share your insight from your living experience. We're sorry that these issues have caused your positive feelings about our community to lessen over time. Please be assured that we take resident feedback very seriously and work toward every opportunity to help improve our resident experience. Kindly reach out to us at (703) 398-1561 to discuss how we can regain your confidence and turn your experience around. We hope to hear from you. Thanks again.