Review History for Verified Resident 1159917

The Point at Dunn Loring


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Resident 1159917

Verified Resident ā€¢ 2023

7/16/2023

Their rental application systems have caused numerous problems for us. Constantly having to re-upload documents because they didn't stick, payments erroring out but still drawing on my account and reading as successful on management's end, only to be reversed weeks later, and having to fudge information input because it's restrictions are inane and inflexible. They also sent information that contradicted itself in multiple ways in the same email and attachment, requiring me to have to call them frequently to have things sorted out.
    Manager

    7/17/2023

    The Point at Dunn Loring
    We're sorry to hear that you've had a frustrating experience with our rental application system. We understand that technology can be difficult to navigate at times, and we apologize for any inconvenience this may have caused. We would be happy to discuss any outstanding issues with you. Please contact us at [email protected] or (703) 398-1561. Thank you for sharing your feedback.

    Review 57 out of 382

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    The Point at Dunn Loring

    October 2024

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