Midtown

. #30 . #104

Midtown

2301 East Union Street, Seattle, WA 98122

4.2

(66 Reviews & Surveys)

Reviews

4.2 rating

7 total reviews

(

7 Verified

)

Verified

Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Trending topics in reviews

Summarized by generative AI from text of customer reviews

Maintenance (2)

Management (3)

Property (2)

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Review Rating

Current Resident 1412505

Verified Resident • 2025 - 2026

3.3

3/26/2026

Living here is great because it's centrally located however it is impossible to reach the front office by phone so it's highly inconvenient to live here. I would not recommend for anyone that does not work from home.

Property Manager Response

3/31/2026

Thank you for sharing your experience. We're glad to hear that the central location has been a benefit for you, but we're sorry to learn that reaching the front office by phone has been difficult. We understand how frustrating that can be and how important it is to have reliable communication with the office. Your feedback is appreciated and will be shared with the team as we work to improve our responsiveness and make it easier for residents to get the help they need.

Current Resident 1410046

Verified Resident • 2023 - 2026

3.5

3/13/2026

It's been hit or miss here. If someone truly wants to know more, then please contact me. I've asked a few questions of staff in person. Staff tells me they will get back to me. Haven't heard back which is unfortunate. Thrive provided better service than Forge so far in this respect.

Property Manager Response

3/17/2026

We're so sorry to hear that some of your questions have gone unanswered. We're eager to connect further to get those answered and discuss any other concerns you have. Please give our office a call so we can speak directly -- we're eager to help.

Current Resident 1406070

Verified Resident • 2022 - 2026

5.0

2/21/2026

It is good! The only problem that we have had constantly after living here for 3 years, they refuse to fix the barbecues! The previous management was like that, so I hope the new management would be better!

Property Manager Response

2/24/2026

This is wonderful feedback! Thanks for taking the time to share that you've loved living here over the past few years. We're grateful for this feedback and for your loyalty to the community, and we'll certainly take your input regarding the barbecues to heart.

Updated Review

Current Resident 1394683

Verified Resident • 2023 - 2026

3.8

2/14/2026

N/A i really don't like how we have to write a review of 200+ characters every time we give feedback on maintenance. It's like, I have nothing else to say but I can't submit the survery without writing a bunch of random stuff here.

Property Manager Response

2/17/2026

Thanks for this four-star rating! We appreciate your input regarding the survey, and we'll certainly take your feedback to heart.

1 Previous

12/27/2025

Current Resident 1403349

Verified Resident • 2025 - 2026

4.3

2/7/2026

new management is a little bit frustrating to work with compared to last management i would say. things are a bit slower and take longer and the staff sometimes are harder to reach and less friendly and casual than whatever management we had before. but it's okay so far.

Property Manager Response

2/7/2026

Thank you for taking the time to share your feedback, it is genuinely appreciated and does not fall on deaf ears! We understand that transitions can feel challenging, and we appreciate your honesty about what has felt slower or less accessible compared to previous management. Our team is focused on improving responsiveness, approachability, and overall service. I would love to learn more about the areas we can improve on and enhance our residents overall experience at the community. I can be reached directly at (564)546-7697 or by email at Lejeanda@managedbyforge.com. Kindly, East Union Management Team

Prospective Resident 1393189

Verified Prospect • Visited 2025

4.8

12/19/2025

This property is beautiful, large and updated with modern technology and conveniences. The amenities are exceptional. Team member Oksana was knowledgeable and thorough. I was unable to view any units, even though I scheduled and was contacted to confirm my tour appointment. I was shown a video of units and told I would receive the video, which at this writing I have yet to receive. I was prepared to apply and pay the application fee, as well as the deposit, however because there were no units currently available to view or rent, I left the property feeling as if my time was not respected. I will continue to communicate toward resolution and finding a home in one of the buildings.

Property Manager Response

12/20/2025

Thank you for your thoughtful feedback and for your kind words about the community and Oksana. I m truly sorry that we weren t able to show you a unit in person during your visit and that your time didn t feel fully respected, especially as you were ready to move forward. We would love the opportunity to make this right by inviting you back for another tour and extending our exciting new leasing specials to you. If you re open to it, please let us know a time that works best, we d be delighted to welcome you back and help you find a home you feel confident about. Kindly, Midtown Square Management Team

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

A-

Review Ratings (from 6 reviews)

Noise

3.7

Grounds

4.3

Safety

4.0

Office Staff

3.6

Maintenance

3.7

Neighborhood

4.7

Survey Scores (from 59 surveys)

Post-Tour Survey

4.6

Move-In Survey

4.2

Maintenance & Support Survey

4.4

Lease Renewal Survey

3.1

Review Count

C+

Number of reviews in the past 365 days

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

Average time to respond to reviews

2.67 days

Features & Amenities

Pets

Dogs Allowed
Cats Allowed

Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

This community is managed by

Forge Management

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Questions & Answers (0)

Frequently Asked

How is Midtown Rated?

Based on 66 number of votes by renters, Midtown is currently rated 4.2 out of 5 stars.

How satisfied are residents with the upkeep and overall appearance of the grounds at Midtown?

Midtown is rated 4.3 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.

How effective was the maintenance team when resolving your problem?

Midtown is rated 3.7 out of 5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.

What are noise levels like at Midtown?

Midtown is rated 3.7 out of 5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.

How safe is Midtown?

Midtown is rated 4 out of 5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.

How satisfied are residents with the neighborhood?

Midtown is rated 4.7 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.

How satisfied are residents with the staff at Midtown?

Midtown is rated 3.6 out of 5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.

How often does management engage with reviews?

Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 2.67 days to their community reviews in the past year.

Who manages Midtown?

Forge Management

What is the pet policy at Midtown?

Dogs Allowed

Cats Allowed