Review History for Verified Resident 954034

Tldr: it's been most good, 8/10. It's a good community with good people and reasonable prices and a solid location. The experience has generally been good with two big exceptions. One was when I asked about having my rent rate kept the same. The property manager replied that to give me a freeze he'd have to give everyone a freeze under fair housing legislation. Everyone in the complex pays a different rate based on when they signed on due to market rate pricing. And, the fair housing act prohibits making rent changes based on protected class. It does not mean you cannot make agreements on an individual basis. I bring this up because my communities landlord either does not understand the relevant legislation, or they do and lied to me. Neither is great. That said, at least the increase was moderate, and a lot better than the competition. The other is when our roof leaked severely. When I approached the landlord they were slow to reply, replied condescendingly, and yet got impatient with our rate of reply. They fixed the problem sufficiently and in good time, but I wish he had been more tactful.