Review History for Verified Resident 638015

Preserve West

Updated Review

Resident 638015

Verified Resident • 2012 - 2023

12/8/2023

We have gone through several new owners, each time was a challenge switching to what they want! Challenge has been trying to keep up with the rules and paperwork they want! Sometimes it's hard for older residents to concure!

Manager

12/11/2023

Preserve West

Thank you for sharing your experience with our apartment community, Preserve West in Madison, Wisconsin. We understand that changes in ownership can be challenging, and we appreciate your patience during these transitions. If you have any specific concerns or suggestions, please don't hesitate to reach out to our management team. Your feedback is important to us, and we're committed to making your experience here as positive as possible. Sincerely, Dawn Community Manager

2 Previous Reviews

Previous Review

Resident 638015

Verified Resident • 2012 - 2023

2/8/2023

Rent is a bit high for a apartment that hasn't been upgraded! Plowing is horrible, they allow vehicles to park all over! They worry about small things, but don't work on the huge problems. Thank you

Manager

3/8/2023

Preserve West

Thank you for your feedback. As always, our team will review and discuss to find ways to improve our resident experience. We appreciate all our residents and work hard to provide a comfortable home with outstanding service and amenities. We are certainly sorry to see you are not happy in your home. Please contact me directly so we can address the concerns you raised in your review. Respectfully, Dawn Community Manager

Previous Review

Resident 638015

Verified Resident • 2012 - 2019

5/9/2019

It is a great place to live we've been living here now 12 years new company took over they seem like they care been dealing with any issues cleaning up the place and trying to make the apartments look newer thank you

Review History for Verified Resident 638015

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