4.7 rating
52 total reviews
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Current Resident 378920
Resident • 2018
5.0
11/20/2018
I love this community because the manager Stephenie stays on top of everything. She is very attentive, caring and always handles things very well. It is a very mellow environment, and the apartments are very cozy.
Former Resident 374735
Resident • 2010 - 2016
5.0
11/20/2018
Recomendable vivir aqui el trato al vivir aqui fue de lo mas agradable la manager siempre atenta al detalle y el mantenimiento es las 24 horas al dia la verdad que es un agradable lugar muy callado y limpio para vivir en familia realmente lo recomiendo ademas te pagan la mayoria de las utilidades y con suficiente estacionamientos
Current Resident 372317
Resident • 2018
5.0
11/19/2018
I have been living at these apartments for a while and the property manager Stephenie has always been great and helpful with everything. The community is really nice and friendly and clean which is why I love to call it my home. Also living really close to the freeway and shopping centers is really great and convenient for me.
Current Resident 372038
Resident • 2018
5.0
11/19/2018
Llevo varios años viviendo aquí y estoy muy contenta de aver elegido estos apartamentos. La señorita Stefani es muy buena gente y profesional. El señor Pepe es muy atento. Todo está cerca de aquí. La comunidad es muy tranquila.
Prospective Resident 371852
Prospect • Visited 2018
5.0
11/19/2018
Visited their leasing office last week and i was pleasantly surprised with the managers customer service. Very informative and welcoming. The apartments are very well taken care of. Clean and quiet and i went on a Saturday. I plan on coming back once im ready to move
Prospective Resident 112878
Prospect • Visited 2018
5.0
11/19/2018
I love the Complex very well kept!! I love how Stephanie met my needs, very professional, The people are friendly and also very nice. I would definately want to live here with my family. I like the location and area!!
Dazee20
Resident • 2018
5.0
11/18/2018
Love living here it's so nice and calm! The manager Stephanie is so nice and professional! It's a really clean and safe community! Love how all the stores are close by and love that target is right across the street!
Current Resident 353345
Resident • 2018
5.0
11/17/2018
I have loved living at imperial palms. The apartments are quiet and clean. The manager Stephanie has been great from day one. Pepe does a very good job with any maintenance issues. I especially like how close we are to shopping. Target is right across the street!
Prospective Resident 104778
Prospect • Visited 2018
5.0
11/14/2018
I like the community. Quiet and family oriented. Landscape, laundry rooms and grounds well maintained. Community has stores close by. Stephanie was very friendly. I like how they have a pool and playground. Parking is available to the units.
Prospective Resident 307403
Prospect • Visited 2018
5.0
11/14/2018
Very quiet apartments. Like the atmosphere. Close to shops. Well kept apartments. Stephanie was very pleasant at our tour. I like the apartments. Like the amenities they offer. I can see my family & I renting there.
Prospective Resident 781333
Prospect • Visited 2018
5.0
9/10/2018
The front office staff was very professional and attentive from the beginning. Answered all questions without any hesitations. Community is very clean. The grounds are well maintained. The parking is tough if you have more than one car. One of the few apartment complexes that allow pets.
Prospective Resident 922263
Prospect • Visited 2018
5.0
8/28/2018
I love this community because is really close to my job, Manager was very kind, very helpful. She answered every question We had for her. Property looks very quiet and clean, Maintenace staff always available to help
Resident@1
Resident • 2010 - 2016
4.7
10/17/2016
Been living here for over 5 years never had any big problems. Quiet, clean and well maintained property. The manager Stephanie is very friendly and informative about any property questions she even offers children activities for the holidays. Awesome place to live.
Current Resident 390623
Resident • 2014 - 2016
3.8
10/13/2016
I've lived in Imperial Palms for two years now and I have had a great experience here. The property manager Stephenie and the maintenance technician Jose are very professional and friendly people. She is always glad to help w/ any situation immediately and efficiently. The properly is well kept and quiet. It's a nice place to live in and besides having a good staff it's a walking distance to Fast food restaurants and Target.
AFernando82
Resident • 2013 - 2016
4.0
10/13/2016
My family and I have lived at Imperial Palms for 3 years now and have had nothing but a positive experience. Our property manager Stephenie has been beyond helpful since before we even officially moved in...whenever we have experienced an issue she has done everything in her ability to help out in any way she can . The building itself is well cared for and the neighbors are all pleasant for the most part. Even the groundskeeper is very helpful and if we ever have a problem in our unit, it is fixed in a reasonable amount of time.
louie0809
Resident • 2016
4.3
10/12/2016
My son and i just moved in and the move in was very smooth the leasing process was great thanks to the manager she did great at explaining rules regulations. The parking is great. The apartment was given to be very clean. i have had some questions but the manager Stephanie is always there to answer my question and concern so far i love living there. I almost forgot the maintenance guy Pepe is awesome as well. Imperial palms has a great team.
jessm786
Resident • 2011 - 2016
5.0
10/12/2016
I have been living here for a couple years now. I have been very content with my apartment. Great neighbors and quiet community. The manager Stefanie is awesome. She always takes care of my requests and every time I have a package delivered (which is often) she receives them for me and calls me to let me know I have a package in the office. Pepe, the maintenance guy is great too! Just a great staff all together. You can tell they care about their jobs and their tenants. Oh! A.C's were installed this week! So excited for that. Definetly recommend it!
Current Resident 895007
Resident • 2015
1.0
6/10/2015
I didn't like living here Stephanie the manager was a horrible manager. She had a big attitude yelled if things didn't go her way insulation was bad felt all the heat when it was hot. A lot of neighbors moved because of her at least 3 that I know of not including my self.
Current Resident 681543
Resident • 2015
5.0
3/25/2015
Love it here! Everyone is incredibly friendly! Apartment is well maintained, carpet was clean. Stephenie (manager) is extremely kind and professional. She is very informative and doesnt hesitate when service is needed at anytime. She's actually assisted me when I locked myself out of the apartment with a smile. Thank you! Also the maintenance team is really friendly and does a great job! Kudos Imperial Palms!
Harris60
Resident • 2011 - 2014
3.0
3/25/2014
I love the maintenance and manage. The grounds were well kept up, most people there very friendly. I hated to leave but had to. it became quite, parking was great
ArtistMom85
Resident • 2012 - 2013
4.5
8/22/2013
My husband, baby daughter and I really like living here. Management is professional and prompt on repairs. Pool is kept in good, working condition. Gated community and descent area. Walking distance to major businesses. Freeways easy to get to from apartment. Management is always updating apartments, on top of it. They really care about residents.
Current Resident 528051
Resident • 2012 - 2013
2.3
7/15/2013
Pros: Grounds well maintained. Across the street from target. Great proximity from major freeways. Cons: Roach problem from beginning. Onsite manager unpleasant to deal with Apartment stays very hot in the summer even with 10,000 btu AC. Water heater is terrible. Showers pulse hot then cold water every morning.
S4ndy
Resident • 2012
4.3
8/2/2012
So far I have nothing bad to say about Imperial palms! I am absolutely thrilled with everything and cant wait to come home. The staff is super friendly and knowledgeable. There is an on site manager. And the maintenance guy is here daily. The neighbors are very cheerful and friendly. The children are well behaved and generally quiet, the small ones are always supervised. There are beautiful plants and flowers everywhere which are all very well maintained. The trash area is clean. (trash is only placed inside the dumpster.) Plenty of parking directly in front of the units. My unit was almost completely redone prior to moving in. freshly painted, new carpet, counters, flooring, the bathroom sink and tub were resurfaced, new siding was put around the tub, new celing fans (in the bedroom and dining area/kitchen). All the work was done very well. Not half assed, like my previous apartment. The unit is VERY spacious without having too much room or too little. The layout is perfect. It doesn't feel cramped. (I have alot of furniture.) Plenty of storage space. There are windows in every room including the bathroom (no crappy exhaust fan) The airflow is magnificent even on a hot day when all the windows are open its quite cool. The location is exquisite. Right across the street from target and the 5 freeway, down the street from the AMC, and walmart. The only tiny problem, which really doesn't bother me at all, is there is a farm thing across the street with peacocks and they make kind of an annoying noise. Im really happy with everything so far and really excited to spend at least a year here!
thelogicchoice
Resident • 2008 - 2011
4.3
3/31/2011
oh let me tell you
Since I have been living in this complex it has been nothing less than a delight. My unit is always maintained and the area is very clean. Usually no one writes a review unless they are unhappy. But I beg to differ .I am very happy living in this community.They have a wonderful and friendly staff and I have had no issues.
emolina_6
Resident • 2011
4.0
3/4/2011
Really Recommend
Love living in this apartment complex!Professional staff onsite and complex is always clean. I would really recommend living here!
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
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Community epIQ Grade
Renter Ratings
Review Ratings (from 16 reviews)
Noise
4.9
Grounds
5.0
Safety
5.0
Office Staff
5.0
Maintenance
5.0
Neighborhood
4.9
Survey Scores N/A
Review Count
Number of reviews in the past 365 days
16
Manager’s Review Engagement
Percentage of reviews responded to
0.00%
Manager’s Review Reply Time
Average time to respond to reviews
N/A
Imperial Palms Apartments
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Imperial Palms Apartments is an apartment in Norwalk in zip code 90650. This community has a 0 Bed, 0 Bath Nearby cities include Cerritos, Santa Fe Springs, Bellflower, Artesia, Downey, La Mirada, Whittier, Lakewood, La Palma, Paramount, Hawaiian Gardens, Buena Park, and Pico Rivera.