C-
C-
31770 Alvarado Boulevard, Union City, CA 94587

2.8

(27 Reviews)
$2,275 - $4,348/mo

Reviews

2.8 rating

27 total reviews

(

0 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Current Resident 816022

Resident 2025 - 2026

5.0

3/30/2026

I put the wrong key in my mail box. Tried to take it out but I wasn’t successful. I right away, looked for one of the gentlemen that are normally working in the area. I explained to him what happened and he helped me right away.

    Review Author Icon

    Current Resident 766463

    Resident 2024

    1.5

    12/16/2024

    Got mistake to choice live and stay in this apartment community

    If i make a complaint to the manager(Johnny Babuscca) he don’t care to the tenant. He just talking to much. No actions to the problem of the tenant. He don’t know how to apology on their sort coming. I had a lot of bad experience in this apartment community. The manager need more training to manage and how to deal the people, especially to the occupants of the apartment..

      Property Manager Response

      12/17/2024

      Thank you for sharing your concerns. We re deeply sorry to hear about your negative experience and want to assure you that we take feedback like yours seriously. Resident satisfaction is our top priority, and we sincerely apologize if you feel your concerns have not been properly addressed. We strive to provide a supportive and responsive environment for all our residents, and it s clear we may have fallen short in this instance. Your feedback about management is invaluable, and we ll use it to ensure we improve. Please know that we are committed to addressing these issues and providing any additional training necessary to enhance our service. If you d be willing, we d appreciate the opportunity to discuss your experiences further and work toward a resolution. Please don t hesitate to reach out to our office directly.
      Review Author Icon

      Current Resident 527020

      Resident 2019 - 2021

      2.2

      8/23/2021

      Maintenance is very unprofessional, management never helps. Gate is always broken and not working. No space for parking. My car has gotten broken into twice already with window being broken. Management makes lots of mistakes.

        Property Manager Response

        9/13/2021

        Hello, and thank you for sharing your review with us. We're concerned by your feedback regarding our team, and we'd like to understand how we can improve your experience. Your input will be shared with our team, and we'd appreciate the opportunity to connect personally and discuss any additional issues. Sincerely, Nancy U., Community Manager SofiUnionCityMgr@Pinnacleliving.com
        Review Author Icon

        Current Resident 784382

        Resident 2018 - 2019

        5.0

        11/23/2019

        I love calling Sofi Unión City my home. It's just perfect! Apartments are comfortable, great amenities and amazing staff! Anytime I need something they are on it right away. Thank you Karen for always being so helpful.

          Property Manager Response

          11/25/2019

          Thank you for giving Sofi Union City a 5-star rating! We strive to provide a warm and comfortable environment for our residents, so we are thrilled to hear that your experience with us has been an enjoyable one! Karen and the rest of the team look forward to keeping up the great work!
          Review Author Icon

          Virginia52t

          Resident 2019

          5.0

          3/12/2019

          Very nice, friendly and cooperative and lot of patience to service, good with following up with me. Easy application process. I am happy to get this place .I do appreciate Rosemary Del Toro and Manager Shannon for all there help. I would recommend this property to friends and family.

            Property Manager Response

            3/13/2019

            Thank you for your awesome, 5-star review of Sofi Union City, Virginia! We're encouraged to see our friendly staff has provided you with an outstanding, convenient experience at our community, and we'll keep up the good work to continue to make you feel at home here for a long time to come.
            Review Author Icon

            Current Resident 244281

            Resident 2013 - 2017

            3.7

            10/28/2017

            I have been living here since March 2013. Right now we're at October 2017. On average my rent has been increasing by 9% every year. Although there was one time on 2014 where they raised my rent by 15%. This time, they are raising my rent almost 21% (20.6%). I honestly feel like this is abuse from their side. Especially for someone that has always been paying rent on time (except 1 time where I talked to them and I explained I had been several months without a job and I paid 5 days late). Besides that I have always been on time. Still having a 20% increase although it's legal by the State of California, seems really abusive. Also they only gave me 3 days to make a decision. They told me otherwise, it would be a higher price. I understand the Bay Area is one of the most expensive places on earth to live, but for tenants that have been living at your complex for many years already, you should treat them better.

              Property Manager Response

              2/15/2018

              Hello, We're disappointed to see that you are unhappy regarding your rental rate. If you're ever unhappy about your renewal rate please reach out to the leasing office and we will review the offer and see if there is anything we can do to accommodate you. Please note that renewal rates are based on the market. We compare rates weekly to ensure our rates are comparable to what others are offering in the area. I would be happy to discuss this with you further. I see that you did not leave any contact information. Please feel free to reach out to me at 510.471.4952 or leasing@sora-apts.com. Best Regards, Team Sora 510.471.4952 Leasing@sora-apts.com
              Review Author Icon

              rosiecarroll

              Resident 2015

              4.7

              8/17/2015

              I'm a current resident at Greenhaven and I moved here in April from Apple Valley, Ca. Mr. Tyrone and Amber are so nice and very helpful. I'm very new to the area so anytime I have any questions they are very helpful in giving me directions to the grocery stores, to the mall, to the movies, walmart and the apartments are always nice and clean. And the gardeners do a good job too. It's nice to have a pool, Jacuzzi, laundry and gym all in the same area so I don't have to go far. Sincerely, Rosie Carroll apt 217. Thank you Greenhaven

                Review Author Icon

                Current Resident 595750

                Resident 2013 - 2015

                2.5

                7/3/2015

                I don't recommend Green Haven: - They increase the rent every year. It's an abuse as it goes way over 10% - Trains go by several times per night waking everybody up - The light bulbs across the units are busted. They take months to be replaced. - No security, epanyone can enter to the complex at anytime. - Imposible to get parking for visitors. Good luck if you can park a block or 2 away - Management is bad, they really don't care about the tenants - Property is old, apartments not worth the amount they charge for rent, old carpet, furnishings and appliances - Dog poop all around the property - Laundry facilities are filthy. They don't clean them or maintain them - my apartment had rats. Maintenance failed to properly take care of the problem, so I had to take care of it. I can hear the rats in between the walls once in a while - Sprinklers are all broken wasting tons of water and everything gets flooded The only positive thing is that it's well located.

                  Review Author Icon

                  Current Resident 580679

                  Resident 2013

                  1.0

                  5/12/2013

                  I wouldn't recommend living here. The laundry area are dirty and never kept clean, i even see teens smoking in the laundry facility. Ridiculous of how poor this place is. Theres So many dog poop! My kids ends up having doggie poo on their shoes. Cobwebs everywhere on the stairs. Such low maintenance here! No manager even gives a damn about what goes on here. Thanks god I'm moving out soon. The worst part is that you can hear everyone even when your asleep. I even caught a few residents smoking weed. It's not worth the money to rent here. No wonder there's so many residents moving out. If you decide to live here, your gonna regret it.

                    Review Author Icon

                    Current Resident 952437

                    Resident 2010 - 2013

                    2.7

                    1/2/2013

                    This place has gone to the dump! I'v been here since 2010 and then it was nice and clean but now, this place has gone from Greenhaven to Hayhaven. I moved here because it was nice and clean. But, since the new owner's took over, it is know longer that anymore. The grass is brown now, because their to cheap to water it. But, asking for more rent.

                      Review Author Icon

                      Current Resident 789317

                      Resident 2010 - 2012

                      1.3

                      11/4/2012

                      They are increasing the rent every year. Eventually, it's cheaper to rent a house than apartment. The property manager is rude and obnoxious. It takes the handyman forever to come to fix things inside the apartment. You have to pay water,sewer,and garbage (Average $90 a month).The dog is barking all night long. I can't wait to move out of this place.

                        Review Author Icon

                        Current Resident 921007

                        Resident 2010 - 2012

                        2.0

                        9/9/2012

                        I have lived here for two years. Since the new owners took over, this place has gone from being sketchy to being a full-on dump. The gates are usually broken and people get in anyway, and there is no longer any security. There was good security when I moved in, but that is long gone. There is no late-night emergency number. There are either parties or screaming fights every night. Parking has become a disaster. This is totally not worth the rent I pay, and I cannot wait to leave.

                          Review Author Icon

                          Current Resident 324786

                          Resident

                          3.7

                          6/25/2012

                          Ghettohaven Apartments!

                          My experience as a tenant here, at Greenhaven Apartment Homes was horrible! The rent is extremely high! and the property manager they have now, is extremely rude and obnoxious. She always has an bad attitude whenever, you come into the office. I mean the level of professionalism with this woman, is on a level of a 2 year old child. Anyway, this place is not a great place to raise your children. This place is extremely noisy, and ------. people are always playing loud music, fights, arguments, and police are always patrolling the area. if you want to experience the ''Hood life'' come to Greenhaven Apartments. lol lol lol ask the residence who live here, they'll tell you the same...

                            Review Author Icon

                            Current Resident 863454

                            Resident 2009 - 2011

                            1.2

                            8/25/2011

                            MOLDS & STAFF

                            OMG!!I soooooo Agree with the person who just worte the latest review. This place is so bad. The leasing Agent's (female) is a terrible person to deal with. She is always drunk or aguing with her man. She seem she has her favorite tho. And if your not watch out she will harass you. They dont care about there residents at all. All they care about is the money. They could care less about you. I wasted 2 years here and will never tell anyone to lease here. I wish the new buyer will see between the line what goes around here. Very RUDE, disrespectful oh mann can go on and on.....and the mold is getting worse!

                              Review Author Icon

                              Current Resident 807780

                              Resident 2011

                              1.3

                              7/5/2011

                              MOLD AND ROACHES!!!

                              iT IS 2011 AND I AM HERE TO TELL YOU THIS PLACE HAS MOLD AND ROACHES! NO JOKE. tHE OFFICE STAFF HAS BEEN THERE SO LONG AND SCARES THE RESIDENTS. SHE DRINKS ALLOT AND INTIMADATES THE RESIDENTS WHO ARE LOCKED INTO A LEASE SO THEY CANT MOVE OUT. tHE NEW COMPANY THAT JUST BOUGHT THE PROPERTY IS NO BETTER. THE SHORT LADY WHO IS THE BOSS IS MEAN AND DOESNT DO ANYTHING TO CORRECT THE OFFICE STAFF'S BAD BEHAVIOR. SO TO EACH HIS OWN BUT I WOULD NEVER EVER RENT THERE AGAIN NOR WOULD I LET ANYONE I KNOW RENT THERE.!!! ALL OF THIS PURE TRUTHFUL! NO STREACHING OF THE TRUTH! JUST HARD COLD FACTS.

                                Review Author Icon

                                mtmanrob

                                Resident 2001

                                1.7

                                12/7/2009

                                Worse renting experience ever...

                                My friend and I moved out to California and rented this place off the internet. We are both law enforcement and unfortunately, word had leaked out of the rental office the the tennants had better shape up because "some cops are moving in here". It was extremely noisy and it would take three or four days to get maintenance to fix anything. The final straw was that four months after we move in, I come home from work at 2 a.m. and there's someone trying to break into our apartment. I confront the manager the next day about moving out and he threatens to take our security deposit plus the break lease fee. We negotiated by moving into a sister property over in Foster City. We ran like rabbits and never looked back.

                                  Review Author Icon

                                  prince2873

                                  Resident 2009

                                  3.0

                                  7/21/2009

                                  section 8?

                                  Whats wrong with us?

                                    Review Author Icon

                                    Current Resident 645196

                                    Resident 2007 - 2008

                                    1.7

                                    11/26/2008

                                    It's a expensive place to live

                                    The rate has just gotten up over 10% for all the new lease, it is a very high price for such an old apartment complex. The services are very bad, a broken cook top takes three month to be fixed and a burn out light bulb takes more than two month and not being replaced yet. Gym is locked up for off work hours, so any working person would has no chance to use the facilities, although it have been paid for. The manager appears to be helpful, but they are not much a help for anything you have asked for. Tenants are not very friendly and some of them are very defensive for no reason. There are police cruisers in this complex from time to time. Overall, it is not recommended for anyone who would like to get they money worth!

                                      Review Author Icon

                                      Current Resident 339040

                                      Resident 2008

                                      4.7

                                      11/9/2008

                                      Nice place

                                      Been living here for abt 6 mths and like it here. This seems a family oriented community. On any given work day all you see are people driving off to work and kids rushing to school. Neighbors get along well and people walk their dogs. The gates make it look nicer and there's no one hanging out.

                                        Review Author Icon

                                        Current Resident 108712

                                        Resident 2008

                                        4.2

                                        9/7/2008

                                        Has improved much in the past year!

                                        So, while all of these ratings might be pretty negative, it's important to note that most of them are well over a year old at this point. The place is clean and, as far as I can tell, safe. There is a brand new gate around the community that seems to be doing a great job keeping scumbags like drug dealers and gang members out. Most of the people I've seen here are really nice, albeit pretty old.

                                          Review Author Icon

                                          Current Resident 844101

                                          Resident 2001 - 2007

                                          3.8

                                          11/7/2007

                                          Not as BAd

                                          I am writing to say that it is not as bad as some of the people say. Every one has their own opinion. Don't understand why they say "gangs" and "drugs" I have lived here many years and never seen this myself. The new office staff is very helpful when you need something quickly done. They are very diligent in getting things done. They were even able to get us gates that will be installed soon. I think that the staff at Greenhaven really care about us and do the best that they can do.

                                            Review Author Icon

                                            Current Resident 694249

                                            Resident 2005 - 2007

                                            2.3

                                            10/19/2007

                                            unsafe and noisy place

                                            Don't move here. You will be wasting alot of money. This place has gangs and drug dealers hanging out in the parking lots,police men coming here all the time,loud music in the parking lots, gunshots, yelling, and fighting in the day, and in the middle of the night. All of the good residents have moved out. You can't come home from work without feeling uncomfortable or walk around outside. This place is very bad.

                                              Review Author Icon

                                              Current Resident 501263

                                              Resident 2007

                                              2.0

                                              5/29/2007

                                              Dont move here if you want a safe place to come home to after work.

                                              NOT a SAFE place to live. Noisy, even at 3 am people scream in the street. Kids are always on the stairway hanging out, no respect from neighbors. Staff is friendly and understanding. Maintenance get things done in a ok timely manner, i waited 4 days for my dishwasher to get fixed. In general not a place to live if you want to be safe after hours and not worry about getting jumped by a gang, or something stolen out of your car. There's other places similar prices and better location.

                                                Review Author Icon

                                                Current Resident 151812

                                                Resident 2007

                                                3.5

                                                3/2/2007

                                                I am happy here

                                                In this day and age there are problems at every apartment community it is sad but true. I am happy at Greenhaven i have had no problems and there seem to be many residents who have been here for years. I am close to everything I need. I may not want to be buddy buddy with all the residents but there are some really nice people here and I am very happy with the office staff.

                                                  Review Author Icon

                                                  Current Resident 856745

                                                  Resident 2004 - 2005

                                                  2.2

                                                  7/22/2005

                                                  messy...noisy...unsafe

                                                  where do i begin...dog poop, flooded laundry room, 3 out 7 out-of-order (without label, so u would waste u're money in it) washer, 2 out of 8 not working dryers, not labeled too! late night, too noisy very inconsiderate neighbors, gangster are all over the area too. play ground is so dirty, and unsafe for kids. aircon from upstair tenant drips, flooding onto our patio. I saw one car being smashed with rock on broad daylight in the parking lot! i am happy our lease is ending this weekend, cnt wait to get out of here. to all of u out there, please read and ask the people here first before signing a lease. one year even 6 months is hella long if u're in this kind of environment.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    A2

                                                    1 Bed, 1 Bath | 620 sq. ft.

                                                    $2,275 - $2,477

                                                    See Floor Plan Details

                                                    A1

                                                    1 Bed, 1 Bath | 573 sq. ft.

                                                    $2,279 - $2,634

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    B1

                                                    2 Beds, 1 Bath | 820 sq. ft.

                                                    $2,747 - $3,218

                                                    See Floor Plan Details

                                                    B2

                                                    2 Beds, 2 Baths | 870 sq. ft.

                                                    $2,810 - $3,230

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    C1

                                                    3 Beds, 1.5 Baths | 1,119 sq. ft.

                                                    $3,652 - $4,348

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    C-
                                                    C-

                                                    Renter Ratings

                                                    A+

                                                    Review Ratings (from 1 reviews)

                                                    Noise

                                                    5.0

                                                    Grounds

                                                    5.0

                                                    Safety

                                                    5.0

                                                    Office Staff

                                                    5.0

                                                    Maintenance

                                                    5.0

                                                    Neighborhood

                                                    5.0

                                                    Survey Scores N/A

                                                    Review Count

                                                    F

                                                    Number of reviews in the past 365 days

                                                    1

                                                    Manager’s Review Engagement

                                                    F

                                                    Percentage of reviews responded to

                                                    0.00%

                                                    Manager’s Review Reply Time

                                                    F

                                                    Average time to respond to reviews

                                                    N/A

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Facilities
                                                    • Laundry On-Site
                                                    • Washer and Dryer Included in Apartment Home
                                                    Parking
                                                    • Other
                                                    • Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Comments: | Restrictions: None
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Comments: | Restrictions: None
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Air Conditioning
                                                    • Balcony or Patio
                                                    • Car Charging Stations
                                                    • Cat Friendly
                                                    • Ceiling Fan
                                                    • Concierge
                                                    • Energy Efficient Dishwasher and Appliances
                                                    • Fire Pit
                                                    • Fitness Center
                                                    • Galley Style Kitchens
                                                    • Gated Access
                                                    • Glass Tile Backsplash
                                                    • Green Friendly Community
                                                    • Hardwood Style Flooring
                                                    • High-Speed Internet
                                                    • Large Dog Friendly
                                                    • On-Site Maintenance
                                                    • On-Site Professional Management
                                                    • Online Payments Accepted
                                                    • Package Receiving Service
                                                    • Pet Friendly with Breed Restrictions
                                                    • Pet Friendly- Cats and Dogs Welcome
                                                    • Playground
                                                    • Professionally Landscaped Courtyards
                                                    • Recycling Program
                                                    • Resident Reward Program
                                                    • Short Term Lease Available
                                                    • Spa
                                                    • Stainless Steel Appliances
                                                    • Walk In Closets
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                                                    Leasing

                                                    Welcome home to Sofi Union City in Union City, CA. Our thoughtfully-planned one, two and three bedroom floor plans were designed with you in mind. Each apartment home boasts bright light fixtures, newly upgraded kitchens, and air conditioning. Whether you unwind on your patio, take in some rays by the spa and sundeck, or break a sweat in the fitness center, you ll always find something to do right outside your front door. Sofi Union City apartments has been designed to complement the way you live - come see for yourself. Contact our leasing professionals today to set up a tour!
                                                    Show Less

                                                    Leasing Options

                                                      • None

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Saturday: 09:00 AM - 06:00 PM
                                                    This community is managed by

                                                    Asset Living

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Sofi Union City Rated?
                                                    Based on 27 number of votes by renters, Sofi Union City is currently rated 2.8 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Sofi Union City?
                                                    Sofi Union City is rated 5 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Sofi Union City is rated 5 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Sofi Union City?
                                                    Sofi Union City is rated 5 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    How safe is Sofi Union City?
                                                    Sofi Union City is rated 5 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Sofi Union City is rated 5 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Sofi Union City?
                                                    Sofi Union City is rated 5 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Who manages Sofi Union City?
                                                    Asset Living
                                                    What is the pet policy at Sofi Union City?
                                                    Dogs Allowed
                                                    Comments: | Restrictions: None
                                                    Cats Allowed
                                                    Comments: | Restrictions: None
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 1.5 Baths

                                                    Contact Property

                                                    March 2026

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                                                    Under New Management

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                                                    Sofi Union City is a 573 - 1,119 sq. ft. apartment in Union City in zip code 94587. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $2,275 - $4,348. Nearby cities include Newark, Fremont, Hayward, Sunol, Castro Valley, San Lorenzo, Ashland, San Leandro, Pleasanton, Dublin, East Palo Alto, Alviso, and Atherton.