B
B
Award Winner
1400 Montana Avenue Northeast, Washington, DC 20018

4.4

(35 Reviews)
$1,615 - $3,147/mo

Reviews

4.4 rating

35 total reviews

(

32 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 116776

Resident 2023 - 2026

4.5

3/30/2026

Modern Living Made Easy at Big Sky Flats

I’ve had a great experience living at Big Sky Flats Apartments. The maintenance staff is outstanding—always responsive, professional, and quick to resolve any issues that come up. It really makes a difference knowing you can rely on them. The apartments themselves are another highlight. They’re new, modern, and incredibly spacious, with thoughtful layouts that make everyday living comfortable and enjoyable. Everything feels fresh and well-designed. Overall, this is a wonderful place to call home, and I would highly recommend it to anyone looking for a clean, well-maintained, and welcoming community.

    Review Author Icon

    Lesly_C834

    Resident 2024 - 2026

    1.5

    2/17/2026

    Be aware

    I’ve lived at Big Sky Flats and unfortunately my experience has been very disappointing due to ongoing management and security issues. There have been repeated problems with the Carson access system and package room entry. On multiple occasions, residents were notified that access to the package room was restricted due to technical issues. During these outages, deliveries were left unsecured, which led to theft. I personally experienced multiple packages being taken. Management later confirmed another resident had picked one up, but not all items were returned. The building uses an Amazon Hub locker system, yet packages have still been left unattended on the floor when systems malfunction. Management states they are not responsible for lost or stolen packages and will only provide footage to law enforcement. There have also been frequent management changes, inconsistent office hours, portal/payment system issues, elevator outages, and repeated system disruptions. Communication emails are sent regularly, but operational consistency and security have been lacking. While community events are occasionally hosted, basic building operations — especially secure access and package handling — should be prioritized. If you are considering this property, I strongly recommend asking detailed questions about: • Package security procedures during system outages • Building access reliability • Management stability • Billing transparency For me, the ongoing pattern of access issues and package theft concerns outweigh the amenities.

      Property Manager Response

      2/19/2026

      Hi Lesly, thank you for making us aware of your concerns with our atmosphere. We pride ourselves on our ability to preserve your peace of mind, so we are sorry you feel this way about our package delivery system. We would be more than happy to speak with you further about these issues, so please contact us at bigskyflats@DonaldsonMgt.com or 202-970-1400 for further assistance.
      Review Author Icon

      Current Resident 1345574

      Verified Resident 2025

      4.8

      6/25/2025

      Josh made my tour and move and experience smooth and easy. The building and amenities are top tier, up to date and really clean. My apartment is really nice and the environment has been nice and quiet so far. Happy with my choice of leasing here!

        Property Manager Response

        8/11/2025

        Thank you so much for your kind words! We're delighted to hear that your experience with Josh was smooth and that you re happy with your new home. Maintaining a top-tier, clean, and comfortable environment is our top priority, and it s wonderful to know that you re pleased with the amenities and overall atmosphere. Please don t hesitate to reach out if you need anything or have any questions. We re here to ensure your continued satisfaction and comfort. Welcome to the community, and we look forward to having you as a valued resident! Sincerely, Jodi Douglas Property Manager
        Review Author Icon

        Prospective Resident 1316756

        Verified ProspectVisited 2025

        4.8

        2/12/2025

        It was positive and Mr. Douglas was respectful. The community was peaceful and quiet. I wish the apartments were bigger but I would still be interested interested renting there. I like the design of the building.

          Property Manager Response

          12/16/2025

          Thank you for sharing your positive experience. We re glad to hear that Mr. Douglas was respectful and that you found the community to be peaceful and quiet. We also appreciate your feedback regarding the apartment size and are pleased to know that you remain interested in renting with us. We re happy that the building design stood out to you, and we would welcome the opportunity to assist you should you decide to move forward. Thank you again for your thoughtful review. Management

          Updated Review

          Review Author Icon

          Current Resident 1207592

          Verified Resident 2023 - 2025

          5.0

          1/17/2025

          The Bulding is safe, people that loves here are well educated and kind! The place looks safe and easy accessible to take metro or buss! The only thing is that the parking space is always full and is difficult to get a parking spot, to live your car in the street is only permitted for up to 3 months, otherwise you get tickets!

            Property Manager Response

            12/16/2025

            Thank you for taking the time to share your feedback. We re pleased to hear that you feel the building is safe and that you ve had positive experiences with your neighbors. We re also glad you find the location convenient and accessible to public transportation. We understand the concerns regarding parking availability. Parking demand can be high, and we appreciate your patience as residents work within the community s parking guidelines and local street regulations. Your feedback is valuable and helps us continue evaluating ways to improve the overall resident experience. Thank you again for sharing your perspective and for being part of our community. Management
            Review Author Icon

            Current Resident 1310358

            Verified Resident 2025

            4.8

            1/15/2025

            Frenchie Johnson was extremely helpful in helping me make my decision. He was completely honest and I could tell he cares about the residents. I love how clean the building is and the amenities the building has to offer!

              Property Manager Response

              9/17/2025

              Thank you so much for this great review! We are overjoyed to know your experience was so pleasant!
              Review Author Icon

              Prospective Resident 1308839

              Verified ProspectVisited 2025

              5.0

              1/9/2025

              It was a great visit. I really like the amenities at the property. Management was very informative and big sky flats are definitely at the top of my list. I would definitely recommend this property to others.

                Review Author Icon

                Current Resident 1306269

                Verified Resident 2023 - 2024

                4.8

                12/29/2024

                Except for the lack of parking, I have had a positive experience living at Big Sky Flats. They keep the grounds and buildings clean, neat and free of vermin that is common in DC. What else can I say?

                  Updated Review

                  Review Author Icon

                  Current Resident 1193865

                  Verified Resident 2023 - 2024

                  5.0

                  12/27/2024

                  I love my apartment! It's clean and has a beautiful ambiance! I would definitely recommend. It's quite spacious and up to date with design. I've been here over a year and haven't ran into any issues. I like how we can pay rent online submit service request online , it's so convenient.

                    Review Author Icon

                    Current Resident 1291022

                    Verified Resident 2023 - 2024

                    4.2

                    11/1/2024

                    Staff was very easy to work with when we first moved it. Very helpful and responsive. New staff doesn't get back to us nearly as fast and effectively. Often requires us going in person to talk to them which is hard when you work all day and the office is only open 11-5pm

                      Review Author Icon

                      Current Resident 1225874

                      Verified Resident 2023 - 2024

                      5.0

                      2/12/2024

                      My experience has been amazing. Love the property and staff. I will definitely tell family or friend to come check the property out to try to live. The property has great features for individual to have events.

                        Updated Review

                        Review Author Icon

                        Current Resident 1098389

                        Verified Resident 2022 - 2024

                        3.8

                        1/11/2024

                        Living at Big Sky Flats has been an overall good experience. The apartment was brand new so it was great being the first to have access to the unit. The common areas are mostly kept clean and the maintenance team is very helpful. The issues we have are with the other tenants making a lot of noise during quiet hours. A few of the units that border ours can be overbearingly loud. The walls are thin and we don't have a large unit, so we can hear every song played, every footstep, every loud argument, etc. Sometimes, there is a mess in the elevator and the garbage chutes after the lovely maintenance team has taken time to clean and sterilize it for us all. Other than the very loud noise and occasional mess in the elevators and garbage disposal areas, we've enjoyed our stay in the building.

                          Review Author Icon

                          Current Resident 1210457

                          Verified Resident 2023

                          4.2

                          12/21/2023

                          I think the amount of service requests and response time of those requests were unacceptable for a new tenant in a new building. However, overall the community is quiet, clean & nice. I do think my experience with leasing is not new and should be addressed soon. Especially regarding the timeliness of information being shared about the lease (aka deposit) , how to process the deposit and the different options and the care that goes into handling service requests. Understandably it's the holiday season but as a first time move in but not the first tenant on the property, who's move-in was established weeks prior this was an unacceptable experience. I truly loved my experience with Raphael as the leasing agent, touring the community and having all my questions answered in person or through call/text, the actual process of choosing to live here did not meet the standard that was set.

                            Review Author Icon

                            Current Resident 1197965

                            Verified Resident 2023

                            2.5

                            11/9/2023

                            Unfortunately, my mattress, left in the lobby for less than a week, got stolen when I first moved in. Management had admitted that stolen packages had been a recurring incident in the building and yet nothing has been done to alleviate the situation except for them to release responsibility to the tenants. They also mentioned that security cameras were "rolling" and deletes footages every 24 hours so they were not able to see who stole the mattress (even when I reported it within 24 hours). All these security issues have not been addressed to date.

                              Updated Review

                              Review Author Icon

                              Current Resident 1187131

                              Verified Resident 2023

                              4.8

                              10/23/2023

                              Enjoy the family of folks who live there. The building is clean and a quite place to live. I like the bike room and the exercising room with the nice equipment for the tenants to use. The roof top lounge is great place to relaxed and have a bit to eat.

                                Review Author Icon

                                Current Resident 1190228

                                Verified Resident 2023

                                5.0

                                10/17/2023

                                It's very peaceful and quiet in this building. Rafael and Tamar are very nice and helpful. Maintenance always responds quickly to work orders. The floors in the lobby and hallways are cleaned weekly. I really do appreciate everyone. I would recommend anyone looking for a place to check out this building.

                                  Review Author Icon

                                  Current Resident 1180617

                                  Verified Resident 2023

                                  4.7

                                  9/14/2023

                                  I've truly enjoyed my experience at Big Sky Flats. I believe I have the best layout with a full balcony. It's a quiet property and I have nice neighbors. The gym is a nice size with plenty of equipment.

                                    Review Author Icon

                                    Current Resident 402343

                                    Resident 2022 - 2023

                                    2.0

                                    3/29/2023

                                    Beware

                                    I am one of the first residents. The building went without an adequate property manager during the first few months of my living here which left resident needs completely neglected. Due to an unresolved noise complaint, a physical altercation occurred between residents resulting in one of them having to be rushed to the hospital. The parking lot is a complete scam. You will be paying $200 or more for a public parking lot. In February, I came home to find two U-Haul trucks and a girl crying and screaming in the lobby because she had been scammed into believing she was approved for an apartment. Apparently, someone was able to get three applications approved through the screening process and rented out units to random people. Most recently, there was a shooting, and a stray bullet went through the leasing office. Management never informed residents that the building was impacted by the shooting. When asked if I could switch apartments for my own safety, I was denied, even though I was offered the option to switch apartments a couple of months ago when my neighbor began to exhibit unsafe behavior. Despite this, the furniture in the leasing office has been rearranged to ensure the safety of staff. Building amenities are continuously neglected. The printer in the "office space" on the first floor does not work, and the Carson app that we use to accept packages and buzz people into the building never works either. And don't bother emailing or calling, they will ignore you. And any 5-star reviews you see were written in exchange for 6 months of free parking or were written by someone who doesn't even live here in exchange for God knows what. The staff is completely unethical. Beware.

                                      Review Author Icon

                                      Current Resident 1109978

                                      Verified Resident 2023

                                      5.0

                                      2/7/2023

                                      I like the staff a lot because they were very welcoming and understanding of my moving situation. Kevin especially was so helpful and helped me right before closing. I am very pleased with the cleanliness of the place.

                                        Review Author Icon

                                        Current Resident 1099548

                                        Verified Resident 2022 - 2023

                                        4.7

                                        1/3/2023

                                        I've been here a short time but, everyone has made this an amazing process! I worked with Devin and Kevin primarily and they were always available and able to help. Moving in around the end of the year can be tricky but, they helped make it smooth.

                                          Property Manager Response

                                          1/3/2023

                                          Hello! Thank you so much for taking the time to leave us a review of your experience calling Big Sky Flats home. We are delighted to learn that you had a great move-in with Kevin and Devin! Our team continues to work to build upon your positive experience and looks forward to a new year with you as part of our story! Should you ever need anything at all, please do not hesitate to reach out! Similarly, if you would like to share your positive feedback on our google business page, we would be grateful to have your insights help other neighbors find Big Sky Flats to call home!

                                          Updated Review

                                          Review Author Icon

                                          Current Resident 1086075

                                          Verified Resident 2022

                                          3.5

                                          12/23/2022

                                          Been here a few weeks now and it seems like a great place! Jr. 1br are smaller but enough space for one person. The amenities are somewhat small but very nice. The roof deck has a view of the capitol and the Washington monument in the distance which is really cool.

                                            Property Manager Response

                                            12/27/2022

                                            Hello and thank you for taking the time to leave us a review of your experience so far at Big Sky Flats. We are delighted to learn your feedback, and are enjoying our serene views of the iconic DC townscape. Should you ever need anything at all, our door is always open!
                                            Review Author Icon

                                            Current Resident 1094732

                                            Verified Resident 2022

                                            5.0

                                            12/15/2022

                                            My first impression of this property online was the same as when I saw it in person. I love everything about this property. Plus, there is a sense of safety. The staff genuinely wants to ensure that you are comfortable

                                              Property Manager Response

                                              1/4/2023

                                              Hello and thank you for taking the time to leave us your feedback of your experience living at Big Sky Flats! Our team is delighted to learn of your positive experience and looks forward to continuing to build upon it. Should you ever need anything in the future, please do not hesitate to reach out! Similarly, if you are comfortable, please consider sharing your feedback with apartmentratings.com or on our google business page! Happy neighbors like you are our greatest strength in helping others find their place to call home at Big Sky Flats. Thanks again and have a wonderful rest of your day!
                                              Review Author Icon

                                              Current Resident 1088194

                                              Verified Resident 2022

                                              4.7

                                              11/24/2022

                                              Well, I can't really give you a true experience of this community since I've only lived here for two days, but it was very easy to move in the building is very clean. I've had a lot of packages delivered already and it hasn't been a problem. I think I'll be very happy here, and unfortunately the neighborhood isn't the greatest. I lived in this neighborhood before but hopefully this time a beautiful experience.

                                                Property Manager Response

                                                11/29/2022

                                                Hello! Thank you very much for taking the time to leave us your feedback. Our team is grateful for your generous review and looking forward to continuing to provide excellent customer service and superb community experience to you. We welcome you home and hope that should you ever need anything in the future, our door is always open. Thanks again!
                                                Review Author Icon

                                                Current Resident 1086224

                                                Verified Resident 2022

                                                5.0

                                                11/17/2022

                                                This bulging is Amazin is so new and beautiful is safe the neighborhood are so nice all people work here are very nice When we had A problem always take care very fast and fix manager always is happy and try to help other people

                                                  Property Manager Response

                                                  11/17/2022

                                                  Hello and thank you for your review! Our team is delighted to gain your feedback and looking forward to making your living experience superb. As our community continues to grow, we are grateful to have you as a part of our story. Should you ever need anything at all, our door is always open. Happy living!
                                                  Review Author Icon

                                                  Current Resident 1078984

                                                  Verified Resident 2022

                                                  5.0

                                                  10/27/2022

                                                  The community is designed well with updated technology. The staff was very helpful and knowledgeable. The overall move in process was smooth. Great amenities and apartments are nice and spacious. I'm excited to call this my new home.

                                                    Property Manager Response

                                                    11/17/2022

                                                    Hello and thank you for taking the time to leave us a review! We are excited to have you call Big Sky Flats home and are looking forward to continuing our standard of 5-star worthy living. We love our amenities too, and are so happy you are getting great use of them! Should you ever need anything further, please do not hesitate to reach out to one of our happy team members. Our door is always open!

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    Orion (J4 - J6)

                                                    1 Bed, 1 Bath | 522 - 642 sq. ft.

                                                    $1,615 - $1,970

                                                    See Floor Plan Details

                                                    Ursa Minjor- J3

                                                    1 Bed, 1 Bath | 539 sq. ft.

                                                    $1,735 - $1,785

                                                    See Floor Plan Details

                                                    1G

                                                    1 Bed, 1 Bath | 664 sq. ft.

                                                    $2,144

                                                    See Floor Plan Details

                                                    1L

                                                    1 Bed, 1 Bath | 674 sq. ft.

                                                    $2,180

                                                    See Floor Plan Details

                                                    1F

                                                    1 Bed, 1 Bath | 677 sq. ft.

                                                    $2,259

                                                    See Floor Plan Details

                                                    Ursa Major- 1H

                                                    1 Bed, 1 Bath | 687 sq. ft.

                                                    $2,414

                                                    See Floor Plan Details

                                                    Ursa Major- 1D

                                                    1 Bed, 1 Bath | 660 sq. ft.

                                                    $2,429

                                                    See Floor Plan Details

                                                    1A

                                                    1 Bed, 1 Bath | 484 sq. ft.

                                                    $2,539

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    Pegasus- 2DC

                                                    2 Beds, 1 Bath | 792 sq. ft.

                                                    $2,463 - $2,533

                                                    See Floor Plan Details

                                                    Andromeda

                                                    2 Beds, 1 Bath | 832 sq. ft.

                                                    $2,494 - $2,559

                                                    See Floor Plan Details

                                                    2G

                                                    2 Beds, 2 Baths | 1,108 sq. ft.

                                                    $2,727

                                                    See Floor Plan Details

                                                    2H

                                                    2 Beds, 2 Baths | 1,140 sq. ft.

                                                    $2,856

                                                    See Floor Plan Details

                                                    2B

                                                    2 Beds, 2 Baths | 946 sq. ft.

                                                    $3,147

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    B
                                                    B

                                                    Renter Ratings

                                                    B

                                                    Review Ratings (from 3 reviews)

                                                    Noise

                                                    3.7

                                                    Grounds

                                                    3.7

                                                    Safety

                                                    3.0

                                                    Office Staff

                                                    3.3

                                                    Maintenance

                                                    4.3

                                                    Neighborhood

                                                    3.7

                                                    Survey Scores N/A

                                                    Review Count

                                                    B

                                                    Number of reviews in the past 365 days

                                                    3

                                                    Manager’s Review Engagement

                                                    B

                                                    Percentage of reviews responded to

                                                    66.67%

                                                    Manager’s Review Reply Time

                                                    B

                                                    Average time to respond to reviews

                                                    16.67 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Other
                                                    • Surface Lot
                                                    • Surface Parking Available
                                                    Pets
                                                    • Dogs Allowed
                                                      Rent: $60. Comments: Under 25 lbs | Restrictions: Pet Rent- $100 for two dogs
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Rent: $20. Comments: | Restrictions: None
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Air Conditioner
                                                    • Balcony or Patio
                                                    • Business Center
                                                    • Ceiling Fan
                                                    • Concierge
                                                    • Digital Thermostats
                                                    • DishWasher
                                                    • Disposal
                                                    • Elevator
                                                    • Energy and Water Efficient Appliances
                                                    • Fitness Center
                                                    • Floor to Ceiling Windows
                                                    • Free Weights
                                                    • Gated Access
                                                    • Hideout Community Den
                                                    • High-Speed Internet
                                                    • Microwave
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Onsite Zipcar
                                                    • Package Receiving Service
                                                    • Public Transportation
                                                    • Refrigerator
                                                    • Short Term Lease Available
                                                    • Spacious Closets and Built-in Shelving
                                                    • View of Capitol
                                                    • Wheelchair Access Available
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                                                    Leasing

                                                    When it comes to choosing your apartment home, being connected to everything is key. Having a haven to which you can escape is paramount. Anchored in Brookland, one of three up-and-coming Northeast DC neighborhoods, Big Sky Flats has a foot in both camps. This savvy collection of brand-new one and two bedroom apartments is grounded in down-to-earth beauty set against the thrilling backdrop of downtown DC.
                                                    Show Less

                                                    Leasing Options

                                                      • None

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    The Donaldson Group

                                                    B+
                                                    B+
                                                    Communities
                                                    32

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Big Sky Flats Rated?
                                                    Based on 35 number of votes by renters, Big Sky Flats is currently rated 4.4 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Big Sky Flats?
                                                    Big Sky Flats is rated 3.7 out of 5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Big Sky Flats is rated 4.3 out of 5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    What are noise levels like at Big Sky Flats?
                                                    Big Sky Flats is rated 3.7 out of 5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    How safe is Big Sky Flats?
                                                    Big Sky Flats is rated 3 out of 5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                    How satisfied are residents with the neighborhood?
                                                    Big Sky Flats is rated 3.7 out of 5 stars in our renters neighborhood survey, which is considered average. The complex is located in a neighborhood with some safety or desirability concerns, with limited access to local attractions and services.
                                                    How satisfied are residents with the staff at Big Sky Flats?
                                                    Big Sky Flats is rated 3.3 out of 5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 66.67% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 16.67 days to their community reviews in the past year.
                                                    Who manages Big Sky Flats?
                                                    The Donaldson Group
                                                    What is the pet policy at Big Sky Flats?
                                                    Dogs Allowed
                                                    Rent: $60
                                                    Comments: Under 25 lbs | Restrictions: Pet Rent- $100 for two dogs
                                                    Cats Allowed
                                                    Rent: $20
                                                    Comments: | Restrictions: None
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Contact Property

                                                    March 2026

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                                                    Big Sky Flats is a 484 - 1,140 sq. ft. apartment in Washington in zip code 20018. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,615 - $3,147. Nearby cities include Mount Rainier, Brentwood, West Hyattsville, Arlington, Hyattsville, Takoma Park, Bladensburg, Chevy Chase, Langley Park, Cheverly, Capitol Heights, Seat Pleasant, and Suitland Silver Hill.

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