4.5 rating
124 total reviews
(
Verified
)
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Resident 1286128
Verified Resident • 2019 - 2024
10/10/2024
Nothing is updated, needs work, Over charge on rent for downgrade apartment with old appliance and old bathroom. Upkeep needs to be maintained in this community for the money that is requested. Shame.
10/10/2024
Resident 1286084
Verified Resident • 2024
10/10/2024
My experience was God- send! The staff has always been professional. Everyone has been professional and empathetic. From the day 1 to present no problems! My blood pressure has gone done. I provided the necessary documents. They are putting a wheelchair ?? parking space WOW!!! I have cried because of the kindness, grace that has been shown towards me.
10/10/2024
Resident 1285747
Verified Resident • 2021 - 2024
10/8/2024
For the most part, I don't have many complaints. Maintenance requests use to be fulfilled a lot faster when I first moved in. Also, security at the front gate let anyone pass through without checking them in, which makes me uneasy. But besides that, it's a decent place to live.
10/9/2024
Updated Review
Resident 1271813
Verified Resident • 2024
9/30/2024
I have nothing to share at this time. Hdhehehebehhsjejejdnndbdbdbdbdbdbbdjdjdjdnjdndnebendndbdbdj fI frf fI flove fjyou do dfii djwdjedjecjecjecjefiecircjrvircjrckrk rice or or
9/30/2024
Resident 1282918
Verified Resident • 2011 - 2024
9/27/2024
I've lived in Carlton Arms since 2011 and it has been one of the best experiences that I have had. It's peaceful and the staff are always so helpful and friendly. Any maintenance issues are immediately addressed. I enjoy living here.
9/30/2024
Updated Review
Resident 1243799
Verified Resident • 2020 - 2024
9/26/2024
It was done in a timely manner, and I would recommend the Maintenance worker anytime! This one reason we don't move out of this complex. I would also recommend anyone who is thinking about renting here, to apply.
9/27/2024
Updated Review
Resident 1255070
Verified Resident • 2021 - 2024
9/23/2024
Carlton Arms is a great community. The apartments are clean and spacious. They keep the grounds clean and maintained. There two pools for the residents and guests to use. They also provide laundry facilities for the residents.
9/23/2024
Updated Review
Resident 1240985
Verified Resident • 2022 - 2024
9/21/2024
Comunidad sumamente familiar, c?moda, accesible a la mayor?a de tiendas, sumamente limpia y su equipo muy organizado. Atienden cualquier situaci?n a tiempo y lo m?s que amo es que se preocupan por el bienestar y satisfacci?n de sus inquilinos.
9/23/2024
Updated Review
Resident 1273321
Verified Resident • 2021 - 2024
9/19/2024
Service has always been professional and on time. When I visited for the first time to get the tour the courtesy and professionalism has been the same as today. I really recommend this place as a long term option of living
9/19/2024
Resident 1279335
Verified Resident • 2021 - 2024
9/12/2024
Love it here. Safe and affordable. Packages are never messed with. Neighbors are good. Parking is an issue at night and school buses. Otherwise I enjoy being here and raising my kids here. Schools are good
9/12/2024
Updated Review
Resident 1274143
Verified Resident • 2021 - 2024
9/7/2024
The property is very well maintained. The office staff is very knowledgeable and friendly. Maintenance issues are addressed in a timely fashion. It's quiet and peaceful. I don't know what else I can say, I enjoy living here.
9/9/2024
Resident 1278009
Verified Resident • 2024
9/7/2024
Es muy buena me gusta el mantenimiento de la residencia la atenci?n del personal de oficina la seguridad es muy atenta aunque me gustar?a mayor iluminaci?n en la residencia por qu? durante la noche no se alcanza ver mucho
9/9/2024
Resident 1278004
Verified Resident • 2023 - 2024
9/7/2024
It is a nice apartment for the price, the biggest issue I have is when trying to leave and no one lets you drive out of the parking spot and almost getting t boned by people who speed through carelessly. The maintenancr team does there best but it seems they skip some rules to try to fix the problem quicker like when they said one maintenance guy works on the out side electrical boxes when they are supppse to call on a professional to look at it. It seemed kinda sketchy.
9/9/2024
Resident 1230856
Verified Resident • 2024
9/5/2024
Good................................... . .................. ................ ...................... ............. .... ..... .. . ....... . ... .............. . ... .......................................... . .......
9/5/2024
Resident 1276686
Verified Resident • 2023 - 2024
9/2/2024
I love living here????????,??????????????????????????????????????????????
9/3/2024
Resident 1276138
Verified Resident • 2016 - 2024
8/30/2024
Was great when I moved in now service is terrible security doesn't do anything maintenance takes forever to fix anything or they say they show up but they don't the people that live here are very nice and great to talk too
8/30/2024
Updated Review
Resident 1258330
Verified Resident • 2024
8/29/2024
It's okay.......................................................
8/29/2024
Resident 1275830
Verified Resident • 2024
8/29/2024
Quick and fast turn around time with maintenance requests. Friendly workers and great environment over all. Everyone respects each other. Very quiet community. Very accessible to multiple things to do in the are and nothing is far.
8/29/2024
Resident 1275129
Verified Resident • 2024
8/26/2024
Love it here, the staff is wonderful and they keep you update on everything with the monthly news letter and through the apartment app. Living at Carlton Arms of Winter is the best and it's affordable.
8/27/2024
Updated Review
Resident 1259720
Verified Resident • 2022 - 2024
8/22/2024
Staff is very friendly and helpful. Have not had any issues that weren't resolved. My wife and I both enjoy living in this community and hope to live here for a long time. Our apartment is the perfect size for us and has lots of space.
8/22/2024
Resident 1273013
Verified Resident • 2024
8/17/2024
This place is amazing. I have no complaints at all, the peace, the good neighbors, the staff is so nice they are always willing to assist. Is so nice to have a place that you can actually feel safe and at peace. Tayna she is an amazing person who made the everything go more than perfect.
8/19/2024
Resident 1272951
Verified Resident • 2020 - 2024
8/17/2024
It's a comfortable, family-friendly, and safe place, and above all, it offers super fast service. At first, I thought that because the place had lower prices than other apartments, it might not be very good, but I was wrong. This place, besides being beautiful, truly makes you feel at home, something I couldn't find in other apartments.
8/19/2024
Updated Review
Resident 1243390
Verified Resident • 2021 - 2024
8/15/2024
It's a beautiful place to live. The staff is very professional and kind. The grounds are always kept clean and well landscaped. They just resealed the entire complexes roads. This is a wonderful place to live with the exception of the cable package
8/15/2024
Resident 1271384
Verified Resident • 2024
8/10/2024
Good community, great maintenance staff, they're one of the reasons why you stay at Carlton Arms Apartments. Very knowledgeable, professional and friendly staff. Secured and well maintained community.
8/12/2024
Resident 1270813
Verified Resident • 2024
8/8/2024
Contact (Elizabeth) very helpful, patient and cheerful demeanor. A lot more paperwork and other requirements than I'm used to but seems that's the standard. Carlton Arms response time superior to othe communities I contacted.
8/8/2024
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings
Noise
4.5
Grounds
4.6
Safety
4.3
Office Staff
4.7
Maintenance
4.6
Neighborhood
4.4
Survey Ratings
SatisFacts™ Tour Survey
SatisFacts™ Move-In Survey
SatisFacts™ Maintenance Survey
SatisFacts™ Renewal Survey
Review Count
Number of reviews in the past 365 days
98
Manager’s Review Engagement
Percentage of reviews responded to
100.00%
Manager’s Review Reply Time
Average time to respond to reviews
0.73 days
Carlton Arms of Winter Haven
Carlton Arms of Winter Haven is an apartment in Winter Haven in zip code 33884. This community has a 0 Bed, 0 Bath Nearby cities include Eagle Lake, Lake Alfred, Auburndale, Dundee, Haines City, Estero, Bartow, Lake Wales, Polk City, Lakeland, Davenport, Champions Gate, and Fort Meade.