4.8 rating
40 total reviews
(
Verified
)
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Resident 1281886
Verified Resident ā¢ 2024
9/23/2024
This community has been great since I moved in March . The staff is amazing and I honestly haven't had an issues with anything. Most of the things I have spoken to staff about have been handled. I just ask that everyone is on the same page and communication is clear.
9/28/2024
Resident 1280960
Verified Resident ā¢ 2024
9/19/2024
So far it's a good place, we feel safe and calm. It's not the cheapest income but to live well you have to pay. We haven't had any setbacks so far. I recommend this place. The people who gave us the tour and explained everything to us were a success. What we liked the most was the detail of the postcard and the bag with welcome gifts. Estamos muy agradecidos y contentos.
9/28/2024
Resident 1235806
Verified Resident ā¢ 2024
9/17/2024
All of the staff are very professional. The apartment is beautiful all updated beautiful island community is well kept. The property is pet friendly and they have a beautiful pet park with we stations all around the property
9/28/2024
Resident 1279802
Verified Prospect ā¢ Visited 2024
9/14/2024
Very professional, courteous, and efficient service. So excited to be a part of this commmunity. Kathy and Ashley were absolutely phenomenal and so accommodating. I appreciate all of their help in helping me find the right place. The community is so clean and beautiful with easy access to many common areas.
9/28/2024
Resident 1279793
Verified Prospect ā¢ Visited 2024
9/14/2024
The leasing agent Ashley was super friendly and very helpful. I had additional questions that she needed to follow up with her manager concerning and she contacted me within a reasonable time with those answers. It's a pretty complex and not having to pay all those fees every month for trash & such make it a top contender. Also, the low cost upfront compared to nearby properties really makes this complex stand out in my hunt for a new place to live!
9/28/2024
Updated Review
Resident 1234978
Verified Resident ā¢ 2024
9/7/2024
So far so good! I've been here a week now and the amenities are great! Weight lifting room and a kids room. A nice and clean community. The children's park and pools are great as well! The beautiful view of the water fountain at night is so relaxing!
9/9/2024
Resident 1276304
Verified Resident ā¢ 2024
8/31/2024
So far this community has been very pleasant. I have been blessed with great neighbors and the staff in the office are always professional, attentive and look amazing and put together. Everything is clean, quiet and what you would hope for in your new home!
9/2/2024
Resident 1276287
Verified Resident ā¢ 2024
8/31/2024
I only been here in the community for a few days but so far we love it. We feel blessed to be here! The safety and welcoming feeling is awesome. The neighbors seem to be pleasant. The staff that worked with us is awesome.
9/2/2024
Resident 1274634
Verified Prospect ā¢ Visited 2024
8/24/2024
Beautiful and everything I was looking for. Staff was very nice and helpful, nice pool, and loved the barbecue grills and the fire pits. Grounds look very well kept and love the flowers. Plenty of room inside love the island.
8/27/2024
Resident 1274575
Verified Resident ā¢ 2024
8/24/2024
This is a well-maintained, family owned community. It is different from other communities in that the owners are well established in the business, and seem to set up the apartments as if they were setting them up for themselves. This includes the apartment units and the surrounding areas. The landscaping and even the geographic location of the Apartment community is well laid out.
8/27/2024
Updated Review
Resident 1274361
Verified Resident ā¢ 2024
8/23/2024
They are very polite and respectful. They are great communicators when it comes to making sure you have everything done before, during, and after your move-in process. The ladies of the staff are wonderful and our maintenance crew is very wonderful as well.
8/27/2024
Resident 1272983
Verified Prospect ā¢ Visited 2024
8/17/2024
All staff members were very friendly and welcoming. Mrs. Rhonda is really great and made the tour experience so easy and welcoming. I love everything about the community and I can't wait until I move in.
8/27/2024
Resident 1271562
Verified Resident ā¢ 2024
8/11/2024
The community is new and beautifully designed. The apartments are up to date, clean, and spacious. The gated entry provides a sense of security. There are lots of great amenities. The staff are all friendly and welcoming.
8/11/2024
Resident 1270887
Verified Resident ā¢ 2024
8/8/2024
It's a beautiful community but my move in was a mess. My apartment was so dirty with dead bugs all over and cobwebs but the worst was my toilet. It was filthy!!! Somebody used it but didn't flush properly so there was some left over in the commode. Since I moved in on a Saturday they said they can't do anything until Monday when the housekeeper comes back. So I had to clean my apartment before I can move in. What am I supposed to do? It's not like I can back out of the lease now. I was so disappointed!!!!
8/11/2024
Resident 1264339
Verified Resident ā¢ 2024
8/1/2024
My experience was great, I had no issues with moving in. The staff is very curteous and knowledgeable and are always available to help with anything that is needed. So far I really like the community and all of the amenities.
8/1/2024
Resident 1264297
Verified Prospect ā¢ Visited 2024
8/1/2024
Everyone was extremely friendly, and very willing to help. I love that they are communicative, and personable. I really loved that they made my daughter feel welcome and right at home. They included her in the tour and the process, even though she's a child.
8/1/2024
Resident 1263550
Verified Prospect ā¢ Visited 2024
7/27/2024
During my initial visit, I had the pleasure of working with Rhonda, who was extremely helpful, knowledgeable, and professional. On my second visit, I brought a friend who was also interested in viewing the community, and we toured again with Rhonda. For my final visit, I initially communicated with Ashley over the phone to finalize arrangements. A few days later, I came in to pay my deposit and address last-minute changes. Both Rhonda and Ashley were exceptionally accommodating and helpful. We successfully completed all necessary steps, set a move-in date, and I am eagerly looking forward to moving in.
7/31/2024
Resident 1261570
Verified Resident ā¢ 2024
7/15/2024
I moved here from Palm Beach and my process with Ashley was nothing but amazing. She communicated well and clearly on my entire process not being able to physically be onsite. I love how the property is well kept.
7/16/2024
Resident 1260128
Verified Prospect ā¢ Visited 2024
7/6/2024
The staff was extremely knowledgeable and friendly. The apartment is in a great location, with spacious layouts and great amenities. The gated community makes it feel very safe. Everyone I spoke to has been able to help and answer all my questions.
7/7/2024
Resident 1259789
Verified Resident ā¢ 2024
7/4/2024
Outside of building looks beautiful,inside counter tops in kitchen and bathrooms were granite floors look great I like to see that their were ceiling fans in living room an bedrooms also I always look to see if apartment has washer and dryer,the second bathroom has tube of good size
7/5/2024
Updated Review
Resident 1250547
Verified Resident ā¢ 2024
6/17/2024
ITS A BEAUTIFUL PLACE TO LIVE, I ONLY HOPE THE TYPE OF PEOPLE WILL APPRECIATE IT AND KEEP IT CLEAN, QUIET AND DONT BRING IN MRE FAMILY MEMBER THAN THEY SHOULD, HOPING THE STAFF WILL GIVE THEM A HARD TIME LIKE THEY GAVE ME TO GET MY SONS APPLICATION DONE.
6/19/2024
Resident 1254089
Verified Prospect ā¢ Visited 2024
5/31/2024
It was great, Kathy was very helpful with all question I had, she gave me a tour around the community and explain everything with details. I really like everything in the community, from the Gym to the apartment, to the pool and all the parks and grills they have around the community. It is absolutely great they are building new apartments with elevators, that's a plus!
6/3/2024
Updated Review
Resident 1249687
Verified Resident ā¢ 2024
5/23/2024
We had great experience with the whole process. The office staff is great, knowable, and helpful. Amenities are wonderful. The community is great overall. Feels like we live at a resort. The apartments are laid out nicely too.
5/23/2024
Resident 1251589
Verified Resident ā¢ 2024
5/16/2024
You wont find a better apartment complex in central Florida. The staff provides awesome service. The apartments have great views, everything works, neighbors are nice and they have tons of amenities like grills, ping pong, shuffle board, pool, dog park. All are clean and maintained.
5/16/2024
Updated Review
Resident 1224722
Verified Resident ā¢ 2024
5/13/2024
I love this place is very well taken care off the staff is amazing couldn't ask for a better place for my family would recommend for anyone that is looking for an apartment search no further this is it.
5/13/2024
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFactsā¢
Community epIQ Grade
Renter Ratings
Review Ratings
Noise
4.9
Grounds
5.0
Safety
4.9
Office Staff
4.9
Maintenance
4.9
Neighborhood
4.9
Survey Ratings
SatisFactsā¢ Tour Survey
SatisFactsā¢ Move-In Survey
SatisFactsā¢ Maintenance Survey
SatisFactsā¢ Renewal Survey
Review Count
Number of reviews in the past 365 days
34
Managerās Review Engagement
Percentage of reviews responded to
100.00%
Managerās Review Reply Time
Average time to respond to reviews
5.03 days
The Carlton at Lake Dexter
The Carlton at Lake Dexter is an apartment in Winter Haven in zip code 33884. This community has a 0 Bed, 0 Bath Nearby cities include Eagle Lake, Lake Alfred, Auburndale, Dundee, Haines City, Estero, Bartow, Lake Wales, Polk City, Lakeland, Davenport, Champions Gate, and Fort Meade.