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Sanctuary at Winchester West
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Sanctuary at Winchester West

416 Cambridge Street, Winchester, MA 01890
(4 Reviews)

Reviews

4.9 rating

4 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1286050

Verified Resident • 2024

10/10/2024

The Sanctuary building is beautiful and my apartment is clean and nicely done. The staff are friendly and accommodating. I really like the floors, the layout and appliances and cabinets. The bathrooms are spacious and a lot of storage present.

    Review Author Icon

    Resident 1271274

    Verified Resident • 2024

    8/10/2024

    Sería bueno que se pueda traducir al español la encuesta ;) por ahora todo bien, no deseo escribir 201 caracteres, ya que; estoy algo ocupado ahora, gracias por su tiempo, comprensión, compromiso y entusiasmo

      Manager

      8/13/2024

      Sanctuary at Winchester West
      Verified Resident 1271274 - 100% satisfaction is our goal! Great to see Sanctuary at Winchester West gave you such a great experience. You're the best! We really appreciate the positive review.
      Review Author Icon

      Resident 1269639

      Verified Resident • 2024

      8/5/2024

      I have a great experience from the beginning, the way they treat me was very educate, professional and considered, attention to detail and make things easier and simple. I appreciate specially Connor for giving me a first class customer service and be considered and understanding with my move and changes that I did. I highly recommend Santuary and their personnel . No every place have great Manager and cordial people. Peace of mine is a lot now in life, grateful I moved here .

        Manager

        8/13/2024

        Sanctuary at Winchester West
        Verified Resident 1269639 - thanks for letting us know we went Beyond Expectations! We'll be sure to share with the team here at Sanctuary at Winchester West!
        Review Author Icon

        Resident 1266899

        Verified Resident • 2024

        8/4/2024

        My husband and I love our new apartment. The clean modern decor fits well with most furniture styles. The storage space is fantastic. The views are lovely from our balcony. The management and staff are friendly and helpful. I could go on so much to like about this place.

          Manager

          8/13/2024

          Sanctuary at Winchester West
          Verified Resident 1266899 - your satisfaction is our top priority. Let us know what we can do to help!

          epIQ Ratings

          What is epIQ?

          The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

          epIQ Report Card

          In partnership with SatisFacts™

          Community epIQ Grade

          A
          A

          Renter Ratings

          A+

          Review Ratings

          Noise

          5.0

          Grounds

          5.0

          Safety

          4.8

          Office Staff

          5.0

          Maintenance

          5.0

          Neighborhood

          4.8

          Survey Ratings

          SatisFacts™ Tour Survey

          SatisFacts™ Move-In Survey

          SatisFacts™ Maintenance Survey

          SatisFacts™ Renewal Survey

          Review Count

          B

          Number of reviews in the past 365 days

          3

          Manager’s Review Engagement

          A+

          Percentage of reviews responded to

          100.00%

          Manager’s Review Reply Time

          B+

          Average time to respond to reviews

          6.67 days

          View Community Timeline
          View Community Timeline
          This community is managed by

          Greystar

          A-
          A-
          Communities
          3471
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          Questions & Answers (0)

          Frequently Asked

          How is Sanctuary at Winchester West Rated?
          Based on 4 number of votes by renters, Sanctuary at Winchester West is currently rated 4.9 out of 5 stars.
          How satisfied are residents with the upkeep and overall appearance of the grounds at Sanctuary at Winchester West?
          Sanctuary at Winchester West is rated 5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
          How effective was the maintenance team when resolving your problem?
          Sanctuary at Winchester West is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
          What are noise levels like at Sanctuary at Winchester West?
          Sanctuary at Winchester West is rated 5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
          How safe is Sanctuary at Winchester West?
          Sanctuary at Winchester West is rated 4.8/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
          How satisfied are residents with the neighborhood?
          Sanctuary at Winchester West is rated 4.8/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
          How satisfied are residents with the staff at Sanctuary at Winchester West?
          Sanctuary at Winchester West is rated 5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
          How often does management engage with reviews?
          Managers have responded to 100% of their community reviews in the past year.
          How quickly does management engage with reviews?
          Managers have replied within 6.67 days to their community reviews in the past year.
          Who manages Sanctuary at Winchester West?
          Greystar
          What is the pet policy at Sanctuary at Winchester West?
          No pet policy available

          Check Availability

          Sanctuary at Winchester West

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          Beds

          0

          Baths

          0

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          Sanctuary at Winchester West is an apartment in Winchester in zip code 01890. This community has a 0 Bed, 0 Bath Nearby cities include Woburn, Stoneham, Arlington, Burlington, Melrose, Hyattsville, Medford, Malden, Wakefield, Lexington, Reading, Belmont, and Somerville.

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