The Preserve at Woodfield, LLC
A
A

The Preserve at Woodfield, LLC

749 Preserve Circle Dr., Grand Rapids, MI 49548

4.1

(70 Reviews)

Reviews

4.1 rating

70 total reviews

(

69 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Trending topics in reviews

Summarized by generative AI from text of customer reviews

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

Current Resident 1413296

Verified Resident 2024 - 2026

5.0

3/30/2026

These apartments are amazing! The office staff are incredibly kind, friendly, and always willing to help. I especially love the garage, patio and the in-unit washer and dryer, they're especially my favorite amenities.

    Property Manager Response

    3/31/2026

    We re so glad you re enjoying the amenities and your experience with our team, it s a pleasure having you as part of the community! If you need anything, don t hesitate to reach out at 616-281-3300. Eric, Assistant Property Manager
    Review Author Icon

    Current Resident 1409384

    Verified Resident 2025 - 2026

    4.2

    3/10/2026

    Preserve is a nice place. The only thing that need to be improved is the maintenance take forever to come fix something. I had to sleep without water because one refuses even to come see what's going on after his coworker left the work unfinished.

      Property Manager Response

      3/10/2026

      We re glad you enjoy living at Preserve and apologize for the delay with your maintenance request. This has been addressed internally with our team. Please contact our office so we can ensure the issue has been resolved. -Matt, Regional Manager
      Review Author Icon

      Current Resident 1407147

      Verified Resident 2024 - 2026

      4.8

      2/26/2026

      We were really key on having a washer and dryer in the unit which was really important. The help the staff gave for information and timelines was very helpful overall pretty safe community and good reliable maintenance team.

        Property Manager Response

        3/2/2026

        Glad the washer and dryer hit the mark! Thanks for the kind words about our team and maintenance. -Eric, Assistant Property Manager

        Updated Review

        Review Author Icon

        Current Resident 1296798

        Verified Resident 2024 - 2025

        5.0

        11/20/2025

        From the moment I walked into that office, I was treated with a lot of respect they treat me like one of the family, when I call when I come in, it's the same thing they treat me like they know me for life

          Property Manager Response

          11/20/2025

          We re glad you feel at home with us. Let us know if you need anything at woodfield@landapts.com. -Eric, Assistant Property Manager
          Review Author Icon

          Current Resident 1383851

          Verified Resident 2024 - 2025

          4.0

          11/7/2025

          I love the layout of the apartment. I barely hear my neighbors, except outside. The light roar of traffic is a calming white noise. I love having a attached garage, so I don't get wet when raining and don't have to brush off snow in the winter.

            Property Manager Response

            11/12/2025

            We love to hear that you're loving your home here! If you need anything, call us at 616-281-3300.- Eric, Assistant Property Manager
            Review Author Icon

            Current Resident 1379415

            Verified Resident 2021 - 2025

            4.5

            10/21/2025

            I've been here for about 4 years and so far it has been nice and quiet. Some of the parking sucks but mainly from the guest parking in front of garages that they are not visiting. Coming home to not being able to get in my garage or coming out and can't get out my garage. If you have a maintenance issue they are usually prompt to coming to take care of the issue.

              Property Manager Response

              10/21/2025

              Thanks for your feedback and for being here. As we continue to work on the parking issues, have you seen an improvement since we added the new address signs? Please reach out so we can handle your concerns. Eric, Assistant Property Manager.
              Review Author Icon

              Current Resident 1377677

              Verified Resident 2025

              5.0

              10/14/2025

              Very affordable, grounds are well kept, staff are friendly and prompt when addressing concerns. Everyone appeals to keep to themselves. The complex is children friendly. The residents could benefit from on location fitness center.

                Property Manager Response

                10/14/2025

                We re glad you enjoy the community and appreciate your feedback. -Eric, Assistant Property Manager.

                Updated Review

                Review Author Icon

                Current Resident 1294615

                Verified Resident 2023 - 2025

                4.3

                8/18/2025

                The community is quiet. Neighbors are friendly. My only concern is your facility sends out letters accusing a resident of something that has nothing to do with who stays at my home. Other than that it's a nice community. I would recommend to others.

                  Property Manager Response

                  8/20/2025

                  We're glad you enjoy the community. Feel free to contact us directly at woodfield@landapts.com. -Eric, Assistant Property Manager.

                  Updated Review

                  Review Author Icon

                  Current Resident 1072905

                  Verified Resident 2022 - 2025

                  5.0

                  7/15/2025

                  When I applied for residency, my wait time was predicted to be about 5-6 months. Fortunately, it only took 2-3 months before I occupied my unit. I really like my ground floor unit. The neighborhood is quiet and well kept. I was concerned about whether my neighbors upstairs would be noisy or not. Everyone is very respectful of each other and conducts themselves well It's a great place to live and close to neighborhood businesses, restaurants, schools, public transporttion, and grocery stores.

                    Property Manager Response

                    7/16/2025

                    Happy to hear you love calling The Preserve home, we appreciate you! -Eric, Assistant Property Manager

                    Updated Review

                    Review Author Icon

                    Current Resident 1043315

                    Verified Resident 2022 - 2025

                    5.0

                    6/5/2025

                    In my experience Woodfield has been a nice place to live, the lawn is very well kept, nice seeing the balconies and garages being redone. Looks great! Maintenance is always kind and polite as well as the Leasing staff.

                      Property Manager Response

                      6/5/2025

                      We're glad you're enjoying the community and the upgrades! -Eric, Assistant Manager
                      Review Author Icon

                      Current Resident 1335608

                      Verified Resident 2021 - 2025

                      4.5

                      5/12/2025

                      I enjoy living in a community that values you I can call to if I have any concerns let them know at anytime when something going on and they take care of it right away I really appreciate at that You have your own private garage, which is nice and have activities for the children throughout the year. I enjoy that as well.

                        Property Manager Response

                        5/15/2025

                        We re glad to hear you re enjoying the community. We're always here to help, just continue to give us a call at 616-281-3300! -Eric, Assistant Property Manager

                        Updated Review

                        Review Author Icon

                        Current Resident 1159181

                        Verified Resident 2023 - 2025

                        4.8

                        4/25/2025

                        It's been a great living space. The facilities are kept in a good working state. Maintenance is always a quick call away. The customer care team is also very informative and helpful when navigating through a problem

                          Property Manager Response

                          4/28/2025

                          We re glad you love your space and appreciate our team. Continue to feel free to reach out if you need anything at 616-281-3300! - Eric, Assistant Property Manager.
                          Review Author Icon

                          Current Resident 1327938

                          Verified Resident 2020 - 2025

                          3.7

                          4/8/2025

                          Pleasant staff. Management sometimes slow to get resolution of issue. Mine took 5 months and then it was not completely resolved. Maintenance schedules work quickly. For issues after hours/weekends, required to report issues/concerns to emergency services/security. Then security did not file a report to management regarding issue/concern, which they are supposed to do, so management had no report or confirmation of issue to track further offenses.

                            Property Manager Response

                            4/14/2025

                            Please get in touch with us directly at woodfield@landapts.com, and we will get a resolution to those issues. -Eric, Assistant Property Manager
                            Review Author Icon

                            Current Resident 1325851

                            Verified Resident 2024 - 2025

                            4.5

                            3/30/2025

                            The apartment is nice, customer care in the maintenance office are very friendly and people in office are somewhat, all ladies in reception need to be trained to be nice and friendly with customers.

                              Property Manager Response

                              4/3/2025

                              We value your feedback! Need help or have suggestions? Call us at 616-281-3300 we re here for you! -Matt, Property Manager
                              Review Author Icon

                              Current Resident 1323279

                              Verified Resident 2020 - 2025

                              5.0

                              3/16/2025

                              I moved into a brand new apartment at Preserve at Woodfield. I live in the largest model, with the floor plan of over 1200 sq ft It's a two bedroom with loft along with one stall garage attached. It also a larger size deck that I love. The downside to these apartments is no central air. Each apartment has a wall unit in the living room for air conditioning, which doesn't get to either of the bedrooms on the main floor. I have to run a box fan to get the cooler air into my bedroom, which makes the electric bill higher. That is frustrating. Maintenance staff is knowledgeable and friendly.

                              Property Manager Response

                              3/18/2025

                              Thank you, we appreciate you as a resident!
                              Review Author Icon

                              Current Resident 1322414

                              Verified Resident 2023 - 2025

                              3.8

                              3/11/2025

                              It was Ok, Wish they had central air for as much as they cost, loved my apartment, didn't like that the upstairs neighbors fed the ducks and then they poop everywhere and also children threw garbage off the balcony. Other than that they were fine

                                Property Manager Response

                                3/11/2025

                                Please give us a call so we know where to address your concerns. Thank you Matt.
                                Review Author Icon

                                Current Resident 744165

                                Resident 2021 - 2024

                                3.3

                                11/14/2024

                                Greed.

                                The amount that rent goes up every year is ridiculous. And they do it simply because they can. How is this supposed to be sustainable for the average person? Almost 10% increase?! And what do you pay more for? Absolutely nothing. Everything stays the same except the increase in your rent and the decrease in your ability to afford to have a roof over your head. Meanwhile, I moved into a brand new unit but have had to deal with issues from construction that are never truly fixed, but given a temporary bandaid each time maintenance comes out.

                                  Property Manager Response

                                  11/15/2024

                                  I wish I could say that the costs of maintaining the buildings have remained the same as well. Material costs, insurance, utilities, contractor pricing etc. continue to rise, and we need to maintain the property. Give me a call. I want to discuss your maintenance concerns. I can also discuss the savings you have from the market. Thanks, Matt.

                                  Updated Review

                                  Review Author Icon

                                  Current Resident 1109410

                                  Verified Resident 2020 - 2024

                                  4.7

                                  11/11/2024

                                  I've had a great experience so far in this community. It's very welcoming, peaceful and kid friendly. I've enjoyed the very clean, up kept and well groomed environment. The grounds keeping and maintenance crews deserve a lot of credit.

                                    Property Manager Response

                                    11/12/2024

                                    I will pass that along to the staff and thank you for the great review. If you need anything in the future please reach out at 616-281-3300. Thanks, Matt.

                                    Updated Review

                                    Review Author Icon

                                    Current Resident 979886

                                    Verified Resident 2023 - 2024

                                    4.8

                                    10/17/2024

                                    I love living At Woodfield Preserve. The apartment itself is the perfect size. Spacious bedrooms with nice size closets. Love the walkin shower and the tub shower. It's great having a in unit washer and dryer. Maintenance comes quickly when called although I have only had to call once. Also love having an attached garage. Also the grounds are kept so nice.

                                      Property Manager Response

                                      10/23/2024

                                      Thank you for the great review. If you every need any assistance please feel free to call the office at 616-281-3300. Matt
                                      Review Author Icon

                                      Current Resident 1276321

                                      Verified Resident 2021 - 2024

                                      3.3

                                      8/31/2024

                                      First thing: massive Canadian geese poop problem. Parking lot completely covered spring and early summer. When we first moved in things were great, as time goes on it seems like people moving in are becoming more messy and loud. Several people will bump music in their cars at all hours. You're starting to see more and more trash on the streets. With that being said the unit is nice, besides the AC. Not having central air in that apartment is crazy. In the summer you looking at a 200$ bill if you don't want your place to be 85 degrees. I've stuck around for a few years so it's not horrible. Overall I've enjoyed living here but have had times when I was upset with how other residents treat the place

                                      Property Manager Response

                                      9/3/2024

                                      Please call 616-299-0314 for any concerns with noise. Someone is available 24 hours a day to respond. You can bring up any trash concerns as well, so we get it cleaned up. Thanks, Matt

                                      Updated Review

                                      Review Author Icon

                                      Current Resident 1054934

                                      Verified Resident 2021 - 2024

                                      3.3

                                      8/10/2024

                                      Not enough parking spaces for the amount of people living here and having multiple cars. Also, sending emails via the portal doesn't actually work. No one replies to the emails regardless of how many times you send them a message. Maintenance is great and easy to work with.

                                        Property Manager Response

                                        8/12/2024

                                        Give me a call so I can make sure that the portal emails are being received. 616-281-3300. Thanks, Matt
                                        Review Author Icon

                                        Current Resident 1262033

                                        Verified Resident 2023 - 2024

                                        2.5

                                        7/18/2024

                                        The unit itself is okay, you can tell it was cheaped out on when building by the trim , where it ends , the doors don't close all the way and the walls are thin. I've heard everything my upstairs neighbors do every single day all day.

                                          Property Manager Response

                                          7/18/2024

                                          Call me. I'll fix it. -Matt 616-281-3300

                                          Updated Review

                                          Review Author Icon

                                          Current Resident 1026025

                                          Verified Resident 2021 - 2024

                                          4.8

                                          5/21/2024

                                          I love having an atttached garage and my own private stairway to my apartment. I feel safe in the area and love living close to shopping centers and restaurants. Overall, I haven't had many issues with the apartment. I do wish that there was central air because having a wall unit in the living room does not help keep my bedroom cool in the summer.

                                            Property Manager Response

                                            5/22/2024

                                            We appreciate your feedback. If you ever have any questions please reach out to the office at 616-281-3300 and for any maintenance concerns reach out to 616-299-0314. Thank you
                                            Review Author Icon

                                            Current Resident 1238928

                                            Verified Resident 2020 - 2024

                                            2.2

                                            3/28/2024

                                            Not great at all! Office staff and management don't know what they doing or does it get done. Maintenance is a joke. For a new development is just as bad as the woodfield apartments with the exception of personal entrance and garage.

                                              Property Manager Response

                                              3/28/2024

                                              Give me a call and I can review the specifics of why your experience has been so bad. If I'm not able to resolve, then I can provide you options on how to break your lease. 616-281-3300. Thanks for the opportunity, Matt.

                                              Updated Review

                                              Review Author Icon

                                              Current Resident 1002778

                                              Verified Resident 2020 - 2024

                                              3.7

                                              2/26/2024

                                              Great place to live. The only issues I have are all the tiny bugs that fly around inside through out the years. I spend a lot of money on traps each year on trying to contain them. Another thing is people that always park in the handicap. Please put a sign up by those. It's annoying when my older family (whom are handicap) come to visit and have to walk a long ways

                                                Property Manager Response

                                                2/26/2024

                                                Kent County has a "Courtesy Patrol" unit of retired officers that come through regularly and monitor the use of ADA spaces. If you give me a call on the address, we can direct them there, and I can have my team monitor as well. We can discuss what appear to be fruit flies as well, and preventative measures to keep them away. 616-281-3300. Thanks - Matt

                                                epIQ Ratings

                                                What is epIQ?

                                                The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                epIQ Report Card

                                                In partnership with SatisFacts™

                                                Community epIQ Grade

                                                A
                                                A

                                                Renter Ratings

                                                A

                                                Review Ratings (from 13 reviews)

                                                Noise

                                                4.5

                                                Grounds

                                                4.8

                                                Safety

                                                4.2

                                                Office Staff

                                                4.7

                                                Maintenance

                                                4.5

                                                Neighborhood

                                                4.8

                                                Survey Scores N/A

                                                Review Count

                                                A

                                                Number of reviews in the past 365 days

                                                13

                                                Manager’s Review Engagement

                                                A+

                                                Percentage of reviews responded to

                                                100.00%

                                                Manager’s Review Reply Time

                                                A+

                                                Average time to respond to reviews

                                                1.92 days

                                                Features & Amenities

                                                Laundry
                                                • Laundry in Units
                                                Pets
                                                • Dogs Allowed
                                                • Cats Allowed
                                                Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.
                                                This community is managed by

                                                Land and Company

                                                A
                                                A
                                                Communities
                                                17

                                                Questions & Answers (0)

                                                Frequently Asked

                                                How is The Preserve at Woodfield, LLC Rated?
                                                Based on 70 number of votes by renters, The Preserve at Woodfield, LLC is currently rated 4.1 out of 5 stars.
                                                How satisfied are residents with the upkeep and overall appearance of the grounds at The Preserve at Woodfield, LLC?
                                                The Preserve at Woodfield, LLC is rated 4.8 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                How effective was the maintenance team when resolving your problem?
                                                The Preserve at Woodfield, LLC is rated 4.5 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                What are noise levels like at The Preserve at Woodfield, LLC?
                                                The Preserve at Woodfield, LLC is rated 4.5 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                How safe is The Preserve at Woodfield, LLC?
                                                The Preserve at Woodfield, LLC is rated 4.2 out of 5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                How satisfied are residents with the neighborhood?
                                                The Preserve at Woodfield, LLC is rated 4.8 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                How satisfied are residents with the staff at The Preserve at Woodfield, LLC?
                                                The Preserve at Woodfield, LLC is rated 4.7 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                How often does management engage with reviews?
                                                Managers have responded to 100% of their community reviews in the past year.
                                                How quickly does management engage with reviews?
                                                Managers have replied within 1.92 days to their community reviews in the past year.
                                                Who manages The Preserve at Woodfield, LLC?
                                                Land and Company
                                                What is the pet policy at The Preserve at Woodfield, LLC?
                                                Dogs Allowed
                                                Cats Allowed

                                                Check Availability

                                                The Preserve at Woodfield, LLC

                                                March 2026

                                                Sun
                                                Mon
                                                Tue
                                                Wed
                                                Thu
                                                Fri
                                                Sat
                                                1
                                                2
                                                3
                                                4
                                                5
                                                6
                                                7
                                                8
                                                9
                                                10
                                                11
                                                12
                                                13
                                                14
                                                15
                                                16
                                                17
                                                18
                                                19
                                                20
                                                21
                                                22
                                                23
                                                24
                                                25
                                                26
                                                27
                                                28
                                                29
                                                30
                                                31
                                                Beds

                                                0

                                                Baths

                                                0

                                                Under New Management

                                                Claim your community to update listing information, capture leads, and respond to reviews!

                                                The Preserve at Woodfield, LLC is an apartment in Grand Rapids in zip code 49548. This community has a 0 Bed, 0 Bath Nearby cities include Ada, East Grand Rapids, Wyoming, Kentwood, Comstock Park, Walker, Grandville, Jenison, Byron Center, Caledonia, Hudsonville, Rockford, and Allendale.