Town Station Apartments
#5,695 #17 #462

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Town Station Apartments

2025 Swift Commons Lane, Cary, NC 27513
(178 Reviews)
$1,039 - $2,369/mo

Reviews

4.2 rating

178 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

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Resident 1281803

Verified Resident ā€¢ 2024

10/9/2024

I have been a resident for almost one year now. The whole staff has always been kind and willing to help me. The maintenance staff goes above and beyond to make sure that you are satisfied with their work!

    Review Author Icon

    Resident 1284830

    Verified Resident ā€¢ 2024

    10/6/2024

    Overall I love the area and staff, the one area is not anything against the staff for property. I think the walls may be thiner than what I'm used to. I can hear my upstairs neighbors pretty clearly to the point I can almost perfectly hear the music they are listening to. Not sure if it's the building or the neighbors themselves.

      Updated Review

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      Resident 1209431

      Verified Resident ā€¢ 2023 - 2024

      9/29/2024

      We are very happy to be here. Itā€™s a very nice, friendly community. Staff are helpful and engaging. When we have had maintenance concerns, the team have been very responsive and have taken care of them well.ā€¦Ā See More>
        Review Author Icon

        Resident 1282958

        Verified Resident ā€¢ 2022 - 2024

        9/28/2024

        staff here is super friendly, I enjoy living here to be very honest. I recommend this community to everybody. The only thing I think they need to stay on top of is the system issue that has been going on for months with the key fobs and the access to the lofts. Iā€™d love to feel more secure knowing that not everybody has access to the building.ā€¦Ā See More>
          Review Author Icon

          Resident 1282949

          Verified Resident ā€¢ 2019 - 2024

          9/28/2024

          I love it here. Maintenance is very responsive and they keep the place looking great. The staff is very nice and helpful, especially Susan, who has always been extremely helpful when I have a question or an issue.

            Review Author Icon

            Resident 1280593

            Verified Resident ā€¢ 2023 - 2024

            9/18/2024

            Great and feels safe.My community is fantastic! It's full of supportive people, vibrant activities, and a real sense of belonging. Whether it's the local events, the friendly neighbors, or the shared values, there's a lot to appreciate. ocal events can really bring a community to life! They provide opportunities to connect with neighbors, enjoy shared interests, and celebrate local culture

              Review Author Icon

              Resident 1275274

              Verified Resident ā€¢ 2024

              8/27/2024

              I have been living here for past 1 month and my experience has been mostly good, with few maintenance issues. The location is really good with everything you may need, within 2-3 miles. Apartment are pretty spacious.

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                Resident 1273939

                Verified Resident ā€¢ 2024

                8/22/2024

                Everything is great. The apartments are good, the staff is helpful. Freshly renovated, excellent conditions around the house: swimming pool, playground, shops. Lots of trees around and walking areas (as a mother with a baby stroller, this is very important to me). I recommend this residential complex to everyone!

                  Manager

                  8/24/2024

                  Town Station Apartments
                  Hello Verified Resident 1273939, thank you; we appreciate your feedback! We always strive to provide top quality service to every resident, and are pleased to hear that you enjoyed your experience here at Town Station Apartments!

                  Updated Review

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                  Resident 1198724

                  Verified Resident ā€¢ 2023 - 2024

                  8/5/2024

                  I dont mind filling out the survey but I dont like writing in generalities I dont have any issues with the service but I do take issue with having to fill out this section It shouldnt affect my excellent service or the hard work of the people here

                    Manager

                    8/7/2024

                    Town Station Apartments
                    Verified Resident 1198724, thank you so much for the positive review!
                    Review Author Icon

                    Resident 1268830

                    Verified Resident ā€¢ 2023 - 2024

                    8/5/2024

                    We love our apartment and find the property and amenities are well maintained. We appreciate the welcome our dog has received and she enjoys all the green areas around us. The gym and pool are excellent facilities. The staff is professional, responsive and friendly.

                      Manager

                      8/7/2024

                      Town Station Apartments
                      Hi Verified Resident 1268830, thank you for taking the time to leave a review for us at Town Station Apartments.. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!

                      Updated Review

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                      Resident 908510

                      Verified Resident ā€¢ 2019 - 2024

                      8/4/2024

                      Unresolved 27 reported HVAC Issues, portable units cause power surges, broken unit leaking causing water damage to floor and walls. On-site Management stated do not call complaining or venting, you do know what venting mean. In a management position that is No way to speak and or address your tenants. No understanding and empathy. One should put themselves in the shoes of others and I will guarantee then they would be more empathetic of situations. At least 4 changes in office staff and 5 different changes in on-site maintenance within 5yrs. Loud bar music from 7 pm to 1am

                        Manager

                        8/8/2024

                        Town Station Apartments
                        Thank you for taking the time to provide feedback to us after your recent move out. We are truly disappointed that your experience here did not warrant 5 stars. With that said, I have been at the property for the last 2 years and I am familiar with your situation. We were transparent regarding our inability to diagnose and rectify the HVAC system in your apartment home. As you know, we not only tried to diagnose the issue in house, but multiple outside vendors were also brought in and they were not able to make the repair either. Your family was offered to transfer to another apartment at no cost, we offered to terminate your lease multiple times so you could leave the community, and you were also provided concessions during this time. I agree that it is unfortunate that we could not get the issue repaired, however, we did everything in our power to find a resolution. Despite the issues, you still chose to stay with us for five years. In reference to staff turnover, we have had the same office staff since I took over 2.5 years ago, I agree we have seen turnover in maintenance, however, the industry standard for turnover in maintenance is 39%. Thank you again for your feedback and we wish you the best in the future.
                        Review Author Icon

                        Resident 1267872

                        Verified Resident ā€¢ 2024

                        8/4/2024

                        I have had this problem ever since I moved it. It has not been fixed. And everytime someone comes into my house they always leave the lights on our leave the door unlocked. Unacceptable to respect someone else place of living.

                          Updated Review

                          Review Author Icon

                          Resident 1009385

                          Verified Resident ā€¢ 2022 - 2024

                          8/3/2024

                          I love it here. Susan and Tracey are very helpful and the environment is beautiful. The activities they come up with are fun and a great way to meet the community. The apartments are very luxurious and cozy.

                            Manager

                            8/8/2024

                            Town Station Apartments
                            Verified Resident 1009385, thank you for sharing your positive experience!
                            Review Author Icon

                            Resident 1265314

                            Verified Resident ā€¢ 2023 - 2024

                            8/3/2024

                            As an older resident I grew owning real estate so moving back in to a multifamily setting is not my best idea. Overall, the resident here CV keep themselves, and I firmly believe construction is a big issue with apartments. The owners do not put the money into consideration for their tenants for noise between floors.

                              Manager

                              8/8/2024

                              Town Station Apartments
                              Verified Resident 1265314, thank you for the high star rating!
                              Review Author Icon

                              Resident 1265241

                              Verified Resident ā€¢ 2021 - 2024

                              8/3/2024

                              I appreciate the staff, but the company that owns the property charges way too much for aging apartments that have sparse amenities. Each year rent goes up much more than my yearly raise in pay, so it's difficult to keep up if you're a single person. The amenities aren't always available or working properly, but you're just supposed to just be understanding about that. Yet if you're late picking up a package delivered to a storage locker that, you're charged $3.00. It's just a frustrating system in many ways.

                                Manager

                                8/8/2024

                                Town Station Apartments
                                Verified Resident 1265241, thank you for your kind review; we are happy to pass along your comments to the team here at Town Station Apartments, formerly Chatham Pointe!

                                Updated Review

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                                Resident 1076828

                                Verified Resident ā€¢ 2022 - 2024

                                8/3/2024

                                Last week I put a work order in for my mailbox at 4:15, by 4:20 Juan called me to let me know he was on his way to fix it and a few minutes later followed up with another phone call letting me know he and Tracy had completed it and if I have any other issues to let him know. I was very appreciative of the friendliness, communication, and the extremely fast response to my work order. Thank you.

                                  Manager

                                  8/8/2024

                                  Town Station Apartments
                                  Verified Resident 1076828, reviews like this give us motivation and help us ensure we provide high-quality care.

                                  Updated Review

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                                  Resident 934583

                                  Verified Resident ā€¢ 2019 - 2024

                                  5/3/2024

                                  Noise coming from upstairs and passing by train; otherwise, office staff are professional and dependable. Wish to continue stay but luming yearly rent increment is getting unsustainable. Community is accessible...

                                    Manager

                                    8/8/2024

                                    Town Station Apartments
                                    Thank you again for taking the time to let us know how we did. We hope you have a great day!
                                    Review Author Icon

                                    Resident 1245700

                                    Verified Resident ā€¢ 2022 - 2024

                                    4/20/2024

                                    Very comfortable and safe. Located in a great part of Cary - central to several popular restaurants and extremely close to downtown. The staff are great and communication is wonderful. Requests are taken care of quickly and efficiently. I would definitely recommend this complex to anyone wanting a place to call Home! :)

                                      Manager

                                      8/8/2024

                                      Town Station Apartments
                                      Verified Resident 1245700, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

                                      Updated Review

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                                      Resident 890113

                                      Verified Resident ā€¢ 2020 - 2024

                                      4/12/2024

                                      We have had a great experience so far. The staff is awesome , very friendly and responsive. All good things to say about the maintenance crew. They work with what they have. Although the building could be a little clearer.

                                        Manager

                                        8/8/2024

                                        Town Station Apartments
                                        Verified Resident 890113, thank you so much for the positive review!

                                        Updated Review

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                                        Resident 859040

                                        Verified Resident ā€¢ 2019 - 2024

                                        4/7/2024

                                        My experience as a resident in Town Station has been fantastic. That is why I donā€™t move from here, not in anytime soon. I love everything from this community. My priority is safety and I feel very safe in here. Also, the staff as well as the maintenance guys are always here to help us in anything that we need to make our living more pleasant. Our apartment is very cozy, it has a lot of light, close to the parking, I like the rooms layout, the balcony is spacious and secured, pool is great, everything is very organized, communication from the staff and residents is simply great. Also, location and price are excellent. We have been very happy living in this community.

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                                          Resident 1230744

                                          Verified Resident ā€¢ 2019 - 2024

                                          3/1/2024

                                          Everything is great except for the tenant above me who drops heavy weights day and night. I have reported him since i lived here but he doesn't get it that this is a shared living space. I am an elder and don't like making waves too much but need my rest and not to be startled out of my skin when he is lifting weights.

                                            Updated Review

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                                            Resident 1210146

                                            Verified Resident ā€¢ 2023 - 2024

                                            2/14/2024

                                            The community is very nice and the staff is great. Unfortunately the apartments are build w no insulation so noise level for the apartment above is extremely disconcerting. The people are not doing anything wrong just not built well so we hear Everything.

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                                              Resident 1221531

                                              Verified Resident ā€¢ 2023 - 2024

                                              1/30/2024

                                              I have been bounced around from city to city with the military and with me getting out and finally establishing a home, town station lofts went above and beyond to make it feel like a home to me. The area around the apartment is so beautiful.

                                                Manager

                                                2/23/2024

                                                Town Station Apartments
                                                Hello Verified Resident 1221531, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
                                                Review Author Icon

                                                Resident 1210373

                                                Verified Resident ā€¢ 2023

                                                12/21/2023

                                                Itā€™s the best community to rise kids and safe for family. I can literary walk at night without any worries, its easy to access grocery stores like food lion and costco( Apex road). The amenities are super!!

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                                                  Resident 1204142

                                                  Verified Resident ā€¢ 2023

                                                  12/2/2023

                                                  I been leaving here at the Town Station Apartments for 5 weeks, so far itā€™s been great, just what I was hoping for, a nice location, a very nice , professional and helpful lease team,a nice community, good neighbors, relaxing environment , close to downtown Cary, schools and shops.

                                                    Manager

                                                    12/9/2023

                                                    Town Station Apartments
                                                    Verified Resident 1204142, we are so happy to read such a great review about Town Station Apartments! We are always more than happy to assist you if anything else comes up. Take care!

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    A3

                                                    1 Bed, 1 Bath | 810 sq. ft.

                                                    $1,459 - $1,919

                                                    1 Available Unit

                                                    See Floor Plan Details

                                                    A1 (Studio Apt)

                                                    1 Bed, 1 Bath | 506 sq. ft.

                                                    $1,039 - $1,139

                                                    See Floor Plan Details

                                                    A2

                                                    1 Bed, 1 Bath | 665 sq. ft.

                                                    $1,299 - $1,499

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    B1

                                                    2 Beds, 1 Bath | 923 sq. ft.

                                                    $1,599 - $1,999

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    C2

                                                    2 Beds, 2 Baths | 1,014 sq. ft.

                                                    $1,829 - $2,259

                                                    1 Available Unit

                                                    See Floor Plan Details

                                                    C1

                                                    2 Beds, 2 Baths | 968 sq. ft.

                                                    $1,509 - $1,709

                                                    See Floor Plan Details

                                                    C3

                                                    2 Beds, 2 Baths | 1,034 sq. ft.

                                                    $1,539 - $1,739

                                                    See Floor Plan Details

                                                    C4

                                                    2 Beds, 2 Baths | 1,181 sq. ft.

                                                    $1,699 - $1,899

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    D1

                                                    3 Beds, 2 Baths | 1,347 sq. ft.

                                                    $2,029 - $2,229

                                                    See Floor Plan Details

                                                    D2

                                                    3 Beds, 2 Baths | 1,459 sq. ft.

                                                    $2,169 - $2,369

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFactsā„¢

                                                    Community epIQ Grade

                                                    B+
                                                    B+

                                                    Renter Ratings

                                                    A

                                                    Review Ratings

                                                    Noise

                                                    4.1

                                                    Grounds

                                                    4.5

                                                    Safety

                                                    4.4

                                                    Office Staff

                                                    4.7

                                                    Maintenance

                                                    4.4

                                                    Neighborhood

                                                    4.6

                                                    Survey Ratings

                                                    SatisFactsā„¢ Tour Survey

                                                    SatisFactsā„¢ Move-In Survey

                                                    SatisFactsā„¢ Maintenance Survey

                                                    SatisFactsā„¢ Renewal Survey

                                                    Review Count

                                                    A+

                                                    Number of reviews in the past 365 days

                                                    26

                                                    Managerā€™s Review Engagement

                                                    C

                                                    Percentage of reviews responded to

                                                    50.00%

                                                    Managerā€™s Review Reply Time

                                                    D-

                                                    Average time to respond to reviews

                                                    71.04 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Parking
                                                    • Garage
                                                    Pets
                                                    • Cats Allowed
                                                      Deposit: $100. Rent: $20. Pet Limit: 3. Comments: Venterra welcomes up to 3 pets. Charges listed are for one pet, please contact the office for additional pet fees.
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                                                    • Dogs Allowed
                                                      Deposit: $100. Rent: $20. Restrictions: Breed restrictions apply. Please contact office.. Pet Limit: 3. Comments: Venterra welcomes up to 3 pets. Charges listed are for one pet, please contact the office for additional pet fees. Breed Restrictions Apply.
                                                      Less Info
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                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • 3-Tap Renewal
                                                    • Autopay Discount
                                                    • BBQ and Picnic Area
                                                    • Bark Park
                                                    • Billiards Room
                                                    • Business Center
                                                    • Car Care Center
                                                    • Clubhouse
                                                    • Concierge Services
                                                    • Fitness Center
                                                    • Granite Countertops
                                                    • Media Center
                                                    • Mobile Account Management
                                                    • Mobile Payments Accepted
                                                    • Mobile Service Requests
                                                    • On-site Retail
                                                    • Outdoor Social Areas
                                                    • Outdoor Storage Closets
                                                    • Pet Friendly Community- 3 Pets Welcome
                                                    • Playground
                                                    • Pool
                                                    • Poolside Grilling Area
                                                    • Recycling Program
                                                    • Resident Lounge
                                                    • Stainless Steel Appliances
                                                    • Storage Available
                                                    • Swim-up Sundeck
                                                    • Touch Free Smart Package Lockers
                                                    • Valet Trash Service
                                                    • Walking Trails
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                                                    Leasing

                                                    ***Schedule your Self-Guided Tour today!*** Live it. Love it. at Town Station Lofts! Located in Cary, NC, close to I-64 and Cary Parkway, you are close to anything you want or need. It is a short drive to Fred G. Bond Metro Park, Downtown, Chatham Hill Winery, or Cary Towne Center. Even better, it's a short walk to our on-site retail - A to Z Pharmacy, The Refinery Hair Salon, Craft Beer Cellar, and Modern Nails and Spa. At home, you have a full-size Washer and Dryer included and a well-appointed kitchen with Stainless Steel appliances in a contemporary layout. We are proud to be recognized as an Apartment Ratings Top Rated Award recipient! Only 5% of apartment communities in the US qualify for this award. Stop by to take a tour or give us a call to schedule a look around. Come experience a move-in so exceptional, we guarantee it with our Live It. Love It. Guarantee. We are here for you and available to take your call 24/7.
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                                                    Office Hours

                                                    • Sunday: 01:00 PM - 05:00 PM
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Venterra Realty Management

                                                    A
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                                                    Communities
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                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 01/13/2018
                                                    Q:Ā What are some of the extra fees you have to pay on top of rent? Electricity/gas?
                                                    Suheily_N
                                                    Answered on: 01/13/2018
                                                    A:Ā Hello- I used to pay, water, water sewer through a 3rd party, and electricity

                                                    Frequently Asked

                                                    How is Town Station Apartments Rated?
                                                    Based on 178 number of votes by renters, Town Station Apartments is currently rated 4.2 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Town Station Apartments ?
                                                    Town Station Apartments is rated 4.5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Town Station Apartments is rated 4.4/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    What are noise levels like at Town Station Apartments ?
                                                    Town Station Apartments is rated 4.1/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    How safe is Town Station Apartments ?
                                                    Town Station Apartments is rated 4.4/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Town Station Apartments is rated 4.6/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Town Station Apartments ?
                                                    Town Station Apartments is rated 4.7/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 50% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 71.04 days to their community reviews in the past year.
                                                    Who manages Town Station Apartments ?
                                                    Venterra Realty Management
                                                    What is the pet policy at Town Station Apartments ?
                                                    Cats Allowed
                                                    Deposit: $100
                                                    Rent: $20
                                                    Pet Limit: 3
                                                    Comments: Venterra welcomes up to 3 pets. Charges listed are for one pet, please contact the office for additional pet fees.
                                                    Dogs Allowed
                                                    Deposit: $100
                                                    Rent: $20
                                                    Restrictions: Breed restrictions apply. Please contact office.
                                                    Pet Limit: 3
                                                    Comments: Venterra welcomes up to 3 pets. Charges listed are for one pet, please contact the office for additional pet fees. Breed Restrictions Apply.
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Contact Property

                                                    Town Station Apartments

                                                    October 2024

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                                                    Town Station Apartments is a 506 - 1,459 sq. ft. apartment in Cary in zip code 27513. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,039 - $2,369. Nearby cities include Apex, Morrisville, Raleigh, Holly Springs, Willow Spring, Midlothian, Durham, Garner, Fuquay-Varina, Chapel Hill, Fuquay Varina, and Carrboro.

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