#2,994 #30 #266

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Wakefield Glen

2400 Garden Hill Drive, Raleigh, NC 27614
(444 Reviews)
$1,262 - $2,069/mo

Reviews

3.9 rating

444 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Resident 1285865

Verified Resident ā€¢ 2024

10/9/2024

Wakefield Glen is a very peaceful place to live, It is safe for retirees and empty nesters, but it is also a beautiful place for parents with young children. With its beautiful surrounding parks, walking trails, great schools, daycares and recreational centers and more! living in the Wakefield area, you literally have everything that you need all accessible at once. It is a great place to live!

    Manager

    10/10/2024

    Wakefield Glen
    Verified Resident 1285865, thank you so much for your high rating! We may be bias but we love Wakefield Glen and location just as much as you do! Best, Wakefield Glen Team

    Updated Review

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    Resident 255798

    Verified Resident ā€¢ 2015 - 2024

    10/8/2024

    As I always say, I love living here. If only they would invest in a senior citizen program for rental assistance. I would be so happy. Living on a fixed income, it is beyond hard for me to pay rent, because it keeps increasing $100 every year. Other than that, I love it here!!

      Manager

      10/9/2024

      Wakefield Glen
      Verified Resident 255798 - 100% satisfaction is our goal! Great to see Wakefield Glen Apartments gave you such a great experience over the years. Thanks again for your review. Best, Wakefield Glen Team
      Review Author Icon

      Resident 1284581

      Verified Resident ā€¢ 2024

      10/5/2024

      The amenities such as the pool and grill areas and valet trash are nice but the experience with maintenance so far has been disappointing and frustrating. Our apartment did not meet expectations upon move in and we are on day 11 of trying to get a simple shower rod replaced.

        Manager

        10/8/2024

        Wakefield Glen
        Hello Verified Resident 1284581 - thanks so much for the feedback. Your input matters and will reach out with a status on this by end of today and do apologize! Best, Wakefield Glen Team
        Review Author Icon

        Resident 1275741

        Verified Resident ā€¢ 2024

        8/29/2024

        Nothing but location so far for me. Management is rude and hatful and don't leave out of office. She just there for a check. Begin issues up and she pretty much put them back on the like you are the issue. Assistance manager and sale person has great Customer service but management is not happy to be there. Maintenance is a very big issue and my being done correctly.

          Manager

          8/29/2024

          Wakefield Glen
          Verified Resident 1275741 - thanks so much for taking time to let us know about your experience. We're disappointed to hear you weren't satisfied, and may reach out for some more details so we do better next time. Best, Wakefield Glen Team
          Review Author Icon

          Resident 1273523

          Verified Resident ā€¢ 2023 - 2024

          8/20/2024

          Community and staff is Awesome. The people are nice, and the grounds are kept up. The Matanane team is always on top of everything. the leasing office is always nice and clean and quiet. I can always go there for a fresh cup of Coffee.

            Manager

            8/21/2024

            Wakefield Glen
            Verified Resident 1273523 - 100% satisfaction is our goal! Great to see Wakefield Glen Apartments gave you such a great experience. Best, Wakefield Glen Team

            Updated Review

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            Resident 629632

            Verified Resident ā€¢ 2013 - 2024

            8/14/2024

            The maintenance team worked together to resolve a very complex and confusing repair issue. There were leaks in walls and It actually turned into 5 very different repairs all of which which made it very difficult to get the issue identified and resolved. But the team kept at it until it was done.

              Manager

              8/15/2024

              Wakefield Glen
              Verified Resident 629632 - what a lovely thing to say! We appreciate you and our maintenance team. Thank you for leaving a review. Best, Wakefield Glen Team

              Updated Review

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              Resident 1096828

              Verified Resident ā€¢ 2021 - 2024

              8/5/2024

              Wakefield Glen is a great community to live in. When you drive into the property it is more like a neighborhood with trees,sidewalks and community pool where they host family events. Not like the new complexes where it is just a building and parking spaces.The property manager, office staff and maintenance team are really great to work with.Since this complex was built in 2000 the floorplans offer great floorplans with large walkin closets, high ceilings,etc. It just feels more like living in a home in comparison to the new complexes I looked at. Check it out! Jean D.

                Manager

                8/6/2024

                Wakefield Glen
                Awww, thanks Verified Resident 1096828! We really appreciate your kind words about Wakefield Glen Apartments and for choosing us as home! Thanks again! Best, Wakefield Glen Team

                Updated Review

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                Resident 535767

                Verified Resident ā€¢ 2017 - 2024

                8/4/2024

                We enjoy living here! Wonderful location! Would like to see a designated area for owners to walk their dogs!! Also, would like for the breezeway to be kept cleaner! So happy to hear pressure washing will be taking place soon! We have been living here for several years now and have not experienced any real issues!!

                  Manager

                  8/6/2024

                  Wakefield Glen
                  Verified Resident 535767 - we really appreciate the feedback and am working on monthly stairwell cleans and look forward to seeing you walk the dog on the sidewalks throughout the community or the dog park we provide for our fur residents! Thanks again! Best, Wakefield Glen Team
                  Review Author Icon

                  Resident 1267912

                  Verified Resident ā€¢ 2023 - 2024

                  8/4/2024

                  The staff is amazing. Have no idea how they remember the names of each resident. I have had zero issues with maintenance since arriving. They people performing the maintenance are professional and always clean up after themselves.

                    Manager

                    8/6/2024

                    Wakefield Glen
                    Aw, Verified Resident 1267912! Your amazing feedback and rating mean the world to us. Thank you! Best, Wakefield Glen Team

                    Updated Review

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                    Resident 667737

                    Verified Resident ā€¢ 2019 - 2024

                    8/4/2024

                    Great place to live, close to everything but not surrounded by city life.. layout of the apartment is beautiful, grounds are always in top shape. Management and maintenance guys go above and beyond to help me anytime I have a need.

                      Manager

                      8/6/2024

                      Wakefield Glen
                      Verified Resident 667737 - you're our first priority! We're happy our team members went Beyond Expectations for you here at Wakefield Glen Apartments. Best, Wakefield Glen Team

                      Updated Review

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                      Resident 771711

                      Verified Resident ā€¢ 2016 - 2023

                      8/3/2024

                      We have been living in this community for 8 years. During that time the office staff has always been courteous and willing to answer questions we may have had. The maintenance staff has always been professional and complete jobs in quick and clean manner. The neighborhood is wonderful for walking and close to shopping.

                        Manager

                        8/6/2024

                        Wakefield Glen
                        Verified Resident 771711 - thanks for your lovely comments about our team. We'll be sure to let them know they went Beyond Expectations! Thanks again! Best, Wakefield Glen Team

                        Updated Review

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                        Resident 744339

                        Verified Resident ā€¢ 2004 - 2024

                        8/3/2024

                        The trash pick up is a rip off. The cans are too small to hold much trash, on the weekends the dumpsters are packed and running over, and lack weekend service possibly attracts rodents and outside animals. I do not believe we receiving effective service from trash pickup because the size of the cans and Untimely service means most residents still walk or drive to the dumpster. Again, My trash has never been picked up because pickup is outside my home hours. Garbage pick up.

                          Manager

                          8/6/2024

                          Wakefield Glen
                          Hi, Thank you for your feedback, these specific provided trash cans are what is allowed by the city due to fire safety regulations and codes and apologize the 12-16 gallon is not sufficient, however, they do visit your home Sunday - Thursday evenings to assist with less trips to our property compactor. If your home hours are different there is flexibility of when you can place your can outside of your apartment home. Please call the leasing office and we will be happy to speak to you further and accommodate. Thanks again for your review! Best. Wakefield Glen Team
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                          Resident 989002

                          Verified Resident ā€¢ 2018 - 2024

                          4/20/2024

                          I have lived in this community for nearly 5 years. Their motto is take a swing at luxury living however living near a golf course is what they mean. It is not important that these properties remain of luxury standard but they try to maintain them from neglect. I will say they turn a blind eye as long as people "stay in their lane" but there is an issue excessive parking in front of houses and residents owning too many vehicles and taking up the parking spaces nearest the homes. The collection of trash in front of the bin gets bad at times and can be an eyesore. It is convenient to so many of the "norms" for all manner of shopping and gas. The location is absolutely unbeatable!

                            Manager

                            4/23/2024

                            Wakefield Glen
                            Hi Verified Resident 989002! Thanks so much for letting us know about your experiences with Wakefield Glen Apartments to help improve. We appreciate you continuing to call Wakefield Glen home. Best, Wakefield Glen Team
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                            Resident 1243948

                            Verified Resident ā€¢ 2023 - 2024

                            4/13/2024

                            Great community to live with location to downtown and other surrounding cities, schools and office/maintenance staff this place feels like home and love living in a townhome. Canā€™t wait for the pool to open and look forward to another year here.

                              Manager

                              4/16/2024

                              Wakefield Glen
                              Verified Resident 1243948, your review about Wakefield Glen Apartments made our day! Thanks so much for taking the time to write. Best, Wakefield Glen Team

                              Updated Review

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                              Resident 343605

                              Verified Resident ā€¢ 2014 - 2024

                              4/9/2024

                              Overall, I have had a good experience while living at Wakefield Glen. Phones being answered at the rental office are hit or miss, and the office turnover has gotten more frequent as the years have gone by.

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                                Resident 1233331

                                Verified Resident ā€¢ 2023 - 2024

                                3/9/2024

                                Amazing, the view is nice, the quietness from outside is amazing, the residents are extremely nice Iā€™ll say Iā€™m really enjoying living here if I had friends that are trying to move I would definitely recommend this apartment complex

                                  Manager

                                  3/12/2024

                                  Wakefield Glen
                                  Verified Resident 1233331, your review about Wakefield Glen Apartments made our day! Thanks so much for taking the time to write. Best, Wakefield Glen Team
                                  Review Author Icon

                                  Resident 1231278

                                  Verified Resident ā€¢ 2021 - 2024

                                  3/3/2024

                                  I love it here. It is quite quiet and very clean. The maintenance staff works very hard to get what I need done. The office is very courteous and prompt when returning phone calls. they have a beautiful exercise room. Also a great computer room.

                                    Manager

                                    3/6/2024

                                    Wakefield Glen
                                    Verified Resident 1231278 - thanks for letting us know we went Beyond Expectations! We'll be sure to share with the team here at Wakefield Glen Apartments! Best, Wakefield Glen Team

                                    Updated Review

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                                    Resident 823950

                                    Verified Resident ā€¢ 2020 - 2024

                                    1/26/2024

                                    Wakefield Glen is so close to everything. The medical facilities restaurants the grocery stores everything are all with him walking distance. They keep the grounds beautiful. The maintenance guys are always professional and kind. The apartments are spacious and stylish. Most of the time it's a nice quiet community.

                                      Manager

                                      1/30/2024

                                      Wakefield Glen
                                      Verified Resident 823950 - 100% satisfaction is our goal! Great to see Wakefield Glen Apartments gave you such a great experience while choosing Wakefield Glen as home. Best, Wakefield Glen Team
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                                      Resident 1179758

                                      Verified Resident ā€¢ 2023

                                      9/12/2023

                                      It has not been good. From the customer service and blatant attitudes, to receiving a carpeted apartment when I asked for wood flooring to receiving an apartment where the turnaround was obviously rushed and poorly done leaving me to clean, dusty bathroom tan, paint all over my bathroom and kitchen floors, a messed up front door handle (maintenance fixed, a leaking dishwasher that had to be changed, missing shelf, outlets that donā€™t work and moreā€¦including a shooting right by my building. Iā€™m very surprised at how this moving experience turned out to be.

                                        Manager

                                        9/21/2023

                                        Wakefield Glen
                                        Verified Resident 1179758, we strive for 100% satisfaction, and it is good to hear feedback and that the maintenance team took care of all your move in concerns and that our on site courtesy officer was able to respond timely in regards to an isolated incident. Please contact the leasing office with any issues or concerns. Best, Wakefield Glen Team
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                                        Resident 1174025

                                        Verified Resident ā€¢ 2023

                                        8/26/2023

                                        Amazing experienceā€¦ limited maintenance staffā€¦ with order not completed and we have no clean linen after a week. Application was simple/ low deposits/ friend staffā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦

                                          Manager

                                          8/30/2023

                                          Wakefield Glen
                                          Hi Verified Resident 1174025, thank you so much for your positive comments about Wakefield Glen Apartments and hope you stop by the leasing office to say hi to the new and full staff. Thanks again! Best, Wakefield Glen Team

                                          Updated Review

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                                          Resident 1021259

                                          Verified Resident ā€¢ 2021 - 2023

                                          8/21/2023

                                          New people just move 3 days ago, and is being 3 days of smoking weed , I told this community is a smoking free, so I don't understand. Just in this side of this building are 2 new borns, 7 pets, also older people and others. One of the main reasons we choose this community it was for that non-smoking community.

                                            Manager

                                            8/25/2023

                                            Wakefield Glen
                                            Verified Resident 1021259, we're happy to hear you had such a positive experience with our team but to regret to hear of your experience in regards to smoke. Please contact the leasing office so we can discuss further and address the situation. Best, Wakefield Glen Team

                                            Updated Review

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                                            Resident 672945

                                            Verified Resident ā€¢ 2017 - 2023

                                            8/11/2023

                                            Clean living area, respectful and helpful staff, quiet neighborhood. Nearby shopping and restaurants. I would suggest Wakefield Glen apartments to others as a good place to living. Interior design renovations needed.

                                              Manager

                                              8/13/2023

                                              Wakefield Glen
                                              Verified Resident 672945, thank you for your kind words and this wonderful review and recommendations, this is something we are working on in the near future! Best, Wakefield Glen Team
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                                              Resident 1163740

                                              Verified Resident ā€¢ 2023

                                              7/27/2023

                                              Wakefield Glen staff is amazing - very friendly and knowledgeable. Maintenance has fixed things quickly and been very friendly as well. My only issue was the cleanliness of the apartment when I moved in....both staff and maintenance have fixed the issues quickly which I appreciate.

                                                Manager

                                                7/28/2023

                                                Wakefield Glen
                                                Hi Verified Resident 1163740, we are very happy to have provided you with such a positive experience and welcome to the Wakefield Glen family. Best, Wakefield Glen Team

                                                Updated Review

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                                                Resident 1079499

                                                Verified Resident ā€¢ 2022 - 2023

                                                7/5/2023

                                                The grounds are well kept, the amenities are hard to access, hours of operation isn't clear, office hours are unclear. Dissatisfied I have to pay for some maintenance requests. Not enough efforts to prevent theft.

                                                  Manager

                                                  7/7/2023

                                                  Wakefield Glen
                                                  Hi Verified Resident 1079499, thank you so much for your positive comments about Wakefield Glen Apartments! Our leasing office is open Monday-Friday from 10am-6pm, Saturday 10am-5pm and closed on Sunday. We would like an opportunity to discuss your service requests and general concerns further. Please contact me at your earliest convenience. Kind Regards, Lauren, Senior Community Manager Wakefield Glen
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                                                  Resident 1152514

                                                  Verified Resident ā€¢ 2023

                                                  6/22/2023

                                                  We moved in a lil over a week ago and had a great experience with Brittany! She rocks!! Terry was very helpful as well. The staff here are all wonderful and very accommodating. They were able to get move me in quickly.

                                                    Manager

                                                    6/30/2023

                                                    Wakefield Glen
                                                    We're glad you had such a wonderful experience with us! Thank you, and have a fantastic day!

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    A3

                                                    1 Bed, 1 Bath | 1,050 sq. ft.

                                                    $1,384

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    A1

                                                    1 Bed, 1 Bath | 846 sq. ft.

                                                    $1,262

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    A2

                                                    1 Bed, 1 Bath | 968 sq. ft.

                                                    $1,342

                                                    1 Available Unit

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    B2

                                                    2 Beds, 2 Baths | 1,242 sq. ft.

                                                    $1,527

                                                    5 Available Units

                                                    See Floor Plan Details

                                                    B1

                                                    2 Beds, 1 Bath | 1,145 sq. ft.

                                                    $1,357

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    C1

                                                    3 Beds, 2.5 Baths | 1,541 sq. ft.

                                                    $2,069

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFactsā„¢

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    A

                                                    Review Ratings

                                                    Noise

                                                    4.2

                                                    Grounds

                                                    4.5

                                                    Safety

                                                    4.3

                                                    Office Staff

                                                    4.6

                                                    Maintenance

                                                    4.6

                                                    Neighborhood

                                                    4.7

                                                    Survey Ratings

                                                    SatisFactsā„¢ Tour Survey

                                                    SatisFactsā„¢ Move-In Survey

                                                    SatisFactsā„¢ Maintenance Survey

                                                    SatisFactsā„¢ Renewal Survey

                                                    Review Count

                                                    A

                                                    Number of reviews in the past 365 days

                                                    18

                                                    Managerā€™s Review Engagement

                                                    A

                                                    Percentage of reviews responded to

                                                    88.89%

                                                    Managerā€™s Review Reply Time

                                                    B

                                                    Average time to respond to reviews

                                                    12.11 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Pets
                                                    • Dogs Allowed
                                                      Fee: $300 ~ 450. Rent: $25. Restrictions: No exotic and aggressive breeds allowed.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Fee: $300 ~ 450. Rent: $25. Restrictions: No exotic and aggressive breeds allowed.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • BBQ Grills
                                                    • Bark Park
                                                    • Business Center
                                                    • Clubhouse
                                                    • Fitness Center
                                                    • On-Site Maintenance
                                                    • Online Payments Accepted
                                                    • Pet Spa
                                                    • Pool
                                                    Show Less
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                                                    Leasing

                                                    We are now accepting in-person tours via scheduled appointments only. Our virtual tours are also available. Please schedule yours today. Wakefield Glen Apartment homes are located right off the greens of Wakefield Plantation offering large,spacious 1,2,and 3 bedroom homes. We offer a wide variety of floorplans that fit almost any walk of life. Our apartment homes come with double vanities, upgraded appliances, new lighting, and open floorplans. Come live with us, sit by our amazing pool deck, and start enjoying Wakefield living.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    A-
                                                    A-
                                                    Communities
                                                    3471

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Wakefield Glen Rated?
                                                    Based on 444 number of votes by renters, Wakefield Glen is currently rated 3.9 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Wakefield Glen?
                                                    Wakefield Glen is rated 4.5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Wakefield Glen is rated 4.6/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Wakefield Glen?
                                                    Wakefield Glen is rated 4.2/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    How safe is Wakefield Glen?
                                                    Wakefield Glen is rated 4.3/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Wakefield Glen is rated 4.7/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Wakefield Glen?
                                                    Wakefield Glen is rated 4.6/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 88.8889% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 12.11 days to their community reviews in the past year.
                                                    Who manages Wakefield Glen?
                                                    Greystar
                                                    What is the pet policy at Wakefield Glen?
                                                    Dogs Allowed
                                                    Fee: $300 ~ 450
                                                    Rent: $25
                                                    Restrictions: No exotic and aggressive breeds allowed.
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Fee: $300 ~ 450
                                                    Rent: $25
                                                    Restrictions: No exotic and aggressive breeds allowed.
                                                    Pet Limit: 2
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2.5 Baths

                                                    Contact Property

                                                    October 2024

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                                                    Beds

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                                                    Baths

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                                                    Wakefield Glen is a 846 - 1,541 sq. ft. apartment in Raleigh in zip code 27614. This community has a 1 - 3 Beds, 1 - 2.5 Baths, and is for rent for $1,262. Nearby cities include Raleigh, Willow Spring, Cary, Garner, Apex, Wendell, Morrisville, Clayton, Holly Springs, Fuquay-Varina, Durham, Youngsville, and Zebulon.

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