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237 Tow Path Drive, Hackettstown, NJ 07840

4.3

(185 Reviews & Surveys)

Reviews

4.3 rating

51 total reviews

(

18 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 1413117

Verified Resident 2024 - 2026

4.7

3/30/2026

great experience but this form and feedback is a bit excessive and demanding. like why do i have to write 200 characters is asking abit much so while I am satisfied with Towpath not so much with this form

    Updated Review

    Review Author Icon

    Current Resident 1399391

    Verified Resident 2025 - 2026

    4.8

    3/15/2026

    What can I say I have not been disappointed yet. This is a great place to live. Management is super responsive, the maintenance crew is very professional, and get things done is a very satisfactory time. The apartment is modern, beautifully renovated. Spacious and lots of closet space. The community is quiet and close to a major highway shopping and restaurant.

      Property Manager Response

      3/17/2026

      Thank you so much for your wonderful feedback! We re thrilled to hear that you ve had such a positive experience and that our team has been responsive and professional in meeting your needs. It s great to know you re enjoying your modern, spacious apartment and the convenience of the surrounding area. We truly appreciate you being part of our community and are so glad to hear you re happy in your home! JCMLiving Resident Services
      Review Author Icon

      Current Resident 1407357

      Verified Resident 2015 - 2026

      3.7

      2/28/2026

      Our neighbors are a little loud. Dogs are permitted on the property, but the neighbors don't seem to care about the property and most do not clean up after thier dogs. I have an emotional support cat and I am very grateful that emotional support animals are allowed on the premiss. Theodore Riddle

        Property Manager Response

        3/4/2026

        Thank you for sharing your feedback. We understand that noise and pet-related concerns can be frustrating, especially in a shared community setting. While we are proud to be a pet-friendly community and to accommodate emotional support animals, we do expect all residents to be considerate of their neighbors and to clean up after their pets. We will continue reminding residents of these responsibilities to help maintain a clean and respectful environment. JCMLiving Resident Services
        Review Author Icon

        Current Resident 1404495

        Verified Resident 2010 - 2026

        4.5

        2/12/2026

        Moved in 2009. Satisfied with apartment number ce neighbors usually service good with maintenance clean parking areas great office personnel. Very satisfied. High fees for dogs and cats need lower rent for ssa disability

          Review Author Icon

          Current Resident 1402011

          Verified Resident 2020 - 2026

          4.5

          2/1/2026

          I really don't have any issues in the last 6 years, however, I do wish they would invest in cameras in the parking lots. My car was involved in a accident hit and run, and it would have been resolved alot quicker if we had surveillance cameras.

            Property Manager Response

            2/2/2026

            Thank you for being a long-time resident and for sharing your feedback with us. We re glad to hear that you ve had a positive experience overall during your six years in the community. We re truly sorry to hear about the hit-and-run involving your vehicle that s understandably frustrating. Your suggestion regarding parking lot cameras is appreciated and has been noted, as resident concerns and safety-related feedback are always taken seriously. JCMLiving Resident Services

            Updated Review

            Review Author Icon

            Current Resident 1369406

            Verified Resident 2023 - 2026

            5.0

            1/26/2026

            Management cares about your needs and gets your problems taken care of quickly. The workers are careful of your apartment and your items in it. We just had the big snow and they are clearing walkways and doing the best they can.

              Property Manager Response

              1/27/2026

              Thank you for your kind words! We re glad to hear that you feel supported by our management and maintenance teams and that your concerns are handled quickly and with care. We truly appreciate your patience during the recent snowstorm and we re happy to know our efforts to keep walkways safe have been noticed. Thank you for being part of our community! JCMLiving Resident Services
              Review Author Icon

              Current Resident 499382

              Resident 2025 - 2026

              4.8

              1/17/2026

              Great place to live!

              Moved in about a month ago, the apartment is totally renovated, modern, well designed. Plenty of natural light with new windows. Cannot wait for the summer to start using the balcony. This place is quiet and the maintenance is fantastic. I had an issue moving in. The bathroom faucet was not working properly they were prompt in replacing the faucet with a brand new one. Great management. The leasing manager Chitra is great she helped me through every step made my move easy and pleasant. I give this place 5 stars.

                Property Manager Response

                1/20/2026

                Thank you for your 5-star review! We re so glad to hear you re enjoying your beautifully renovated apartment, the natural light, and the peaceful atmosphere. It s great to know our maintenance team was able to quickly resolve any concerns and we truly appreciate your kind words about Chitra and her support throughout your move-in. We re happy to have you as part of our community and hope you enjoy your balcony this summer! JCMLiving Resident Services
                Review Author Icon

                Current Resident 1373136

                Verified Resident 2024 - 2025

                5.0

                9/29/2025

                I am very happy living here in this community. The apartment is renovated with new appliances. There's space outside for me to plant flowers. The property is kept clean . The grass is maintained regularly. Any issues are addressed promptly. The prices are fair.

                Property Manager Response

                9/30/2025

                Thank you for sharing your wonderful feedback! We re so glad to hear you re enjoying your renovated home and the outdoor space for planting flowers. Our team takes pride in keeping the community clean and well maintained, and it s great to know that you ve felt supported with prompt service. We re grateful to have you as part of our community! JCMLiving Resident Services
                Review Author Icon

                Current Resident 1371069

                Verified Resident 1999 - 2025

                4.0

                9/21/2025

                The staff is courteous and prompt in responding to most requests. One repair [balcony railing] which I consider a safety issue has not yet been addressed even though it was reported several times over the last few years including prior to the current ownership.

                  Property Manager Response

                  9/22/2025

                  Thank you for your feedback and for recognizing our team's courtesy and responsiveness. We understand your concern regarding the balcony railing and take safety issues very seriously. Since your review is anonymous, we are unable to look up your service request history. However, we assure you that the repairs and/or replacements of balcony railing are part of an upcoming capital improvement project, which is scheduled to begin within the next couple of weeks. We appreciate your patience and welcome you to contact the on-site leasing office directly if you have specific concerns about your balcony railing. Best wishes, JCMLiving Resident Services Team
                  Review Author Icon

                  Current Resident 1369731

                  Verified Resident 2025

                  5.0

                  9/17/2025

                  All good so far. Community is quiet, don't have to worry about noisy neighbors, and everything is close together including food/restaurants, bars, and grocery. Lots of activities to do like fishing and golf, and they have parks all over

                    Property Manager Response

                    9/19/2025

                    Thank you for sharing your experience! We re glad to hear you re enjoying the peaceful community, convenient location, and nearby amenities. It s wonderful that you re able to take advantage of activities like fishing, golf, and the parks around the area. We re happy to have you as part of Towpath Village. JCMLiving Resident Services
                    Review Author Icon

                    Current Resident 1366592

                    Verified Resident 2022 - 2025

                    5.0

                    9/7/2025

                    All fine I've only ever had 1 prior issue in time here and was handled promptly. Please keep up the great work. Why do you need 200 characters. I am a person of few words and this shouldn't be a requirement to answer a simple question

                      Property Manager Response

                      9/10/2025

                      Thank you for your 5-star review. We appreciate you being a valued member of Towpath Village! JCMLiving Resident Services
                      Review Author Icon

                      Current Resident 1353933

                      Verified Resident 2025

                      5.0

                      7/29/2025

                      I enjoy living here. The property manager and maintenance people are terrific. The neighbors are nice, too. The apartment unit is very nice and big enough for me. I like being on the first floor because I am disabled.

                        Property Manager Response

                        8/1/2025

                        Thank you so much for sharing your experience! We're so glad to hear that you're enjoying your home and that our team has been helpful and supportive. It's wonderful to know the first-floor unit is working well for your needs, and we re grateful to have you as part of the community. JCMLiving Resident Services
                        Review Author Icon

                        Current Resident 1351689

                        Verified Resident 2022 - 2025

                        5.0

                        7/20/2025

                        Excellent community, quiet, and the management always attentive and responsive, maintenance crew amazing. Always attentive and respectful. I highly recommend Towpath Village to live. Thank you for make the living experience a very pleasant one.

                          Property Manager Response

                          7/22/2025

                          Thank you so much for your kind words! We're delighted to hear that you're enjoying life at Towpath Village. It s wonderful to know that you find the community peaceful and that our management and maintenance teams have made a positive impression with their attentiveness and respect. Creating a pleasant living experience for our residents is always our top priority. We truly appreciate your recommendation and are grateful to have you as part of the community! JCMLiving Resident Services
                          Review Author Icon

                          Current Resident 1344864

                          Verified Resident 2017 - 2025

                          4.7

                          6/22/2025

                          JCM is doing a lot of upgrades and improvements to this property. They should continue to do these improvements and make every effort to make this complex the best home it can be for its tenants. Thankyou

                            Property Manager Response

                            6/24/2025

                            Thank you for your thoughtful feedback! We re glad you ve noticed the ongoing upgrades and improvements, we re committed to continually enhancing the community for our residents. Your support and encouragement mean a lot, and we agree that every effort should be made to make this property the best home it can be. Thank you for being a valued part of Towpath Village! JCMLiving Resident Services
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                            Current Resident 1282284

                            Verified Resident 2024

                            4.5

                            9/25/2024

                            i've only just moved in, but the process of securing the apartment and moving in was easy and smooth. I found the management incredibly helpful and understanding. The apartments are generally reasonable and decent. Some of the work is a little shoddy like the blind installations and some of the repair work in the bathrooms, etc. but overall it's a nice community and I'm enjoying being here so far.

                              Review Author Icon

                              Current Resident 1232180

                              Verified Resident 2024

                              4.2

                              3/5/2024

                              From the very first step into the rental office of this wonderful complex, I was greeted with warmth and kindness. As I journeyed through the leasing process, every detail was laid out with clarity and precision, filling me with confidence. Upon entering my apartment, I was met with a space that was not only impeccable but also meticulously maintained, reflecting a true commitment to excellence. Without hesitation, I wholeheartedly recommend this apartment complex to anyone seeking a delightful living experience.

                                Property Manager Response

                                3/6/2024

                                Thank you for this incredible review! It warms our hearts to hear that you have had nothing but great experiences with our team here at Towpath Village and we are very grateful for your compliments. Thanks again, and take care! JCMLiving Resident Services
                                Review Author Icon

                                Current Resident 1126095

                                Verified Resident 2023

                                4.8

                                3/28/2023

                                The leasing managing office was great. Very friendly when we were asking questions about any availability. They were very patient with us on the process of getting all necessary information to get qualified to live here.

                                  Property Manager Response

                                  3/31/2023

                                  Thank you so much for taking the time to share this 4.8 star rating of our community. We are thrilled to hear about your excellent experience and we look forward to having you join our community! JCMLiving Resident Services
                                  Review Author Icon

                                  lajih

                                  Resident 2013 - 2015

                                  4.2

                                  6/4/2015

                                  I thought it was time for a more recent review of this place. Overall, it's gorgeous and I can't believe how cheap it is for the area and the neighborhood. The only reason I'm not staying here longer is because of their no-dog policy. I've seen a couple of neighbors come and go; for the most part they've all been lovely people. Very quiet neighborhood, everyone mostly just keeps to themselves. They don't do a neighborhood garage sale or anything, but periodically the office will send out fliers for a flower contest or pumpkin carving contest with absolutely no other information included. They are getting better with this. My backyard is woods. The landscapers here are a little nuts; my rock garden disappeared the first year I lived here, but they are constantly mowing, trimming, or tidying, and the snow removal was fantastic over the winter. My neighbor complains that she's had a hole rotted at the bottom of her front door for months that no one fixes, and we have a shelf under the sink that's completely warped and a raised tile in the bathroom, but other than that there's been zero maintenance issues. The hot water is hot, the heat is fully adjustable, the laundry room is directly beneath our apartment and consists of three washers and three driers in what would be the most perfect bunker/bomb shelter ever. The lady who used to run the leasing office two years ago was fantastic; this new one doesn't really do much but I'm sure she's there for a reason. Seriously, if I could have my dog here, I'd be a lifelong tenant.

                                  Review Author Icon

                                  Current Resident 560393

                                  Resident 2008 - 2011

                                  3.0

                                  9/18/2013

                                  Terrible!!!! Do not rent from here!!!!! the staff sucks, parking sucks, neighbors suck.... They should have a sign in front, ALL SCUM WELCOME!!!!

                                    Review Author Icon

                                    Current Resident 599785

                                    Resident 2010 - 2012

                                    2.7

                                    3/15/2012

                                    would be a great place to live.....

                                    This would be a great place to live except for the total disregard and obnoxious treatment by the Site Managers. Also, the Eastern European families who receive rent assistance and park in your spot are very annoying.

                                      Review Author Icon

                                      Current Resident 306936

                                      Resident 2011 - 2012

                                      2.5

                                      1/26/2012

                                      moving out

                                      My wife, 2 kids and I moved in several months ago and now we're ready to move out. Despite what management in the office claims, there is NO insulation between floors. You hear EVERYTHING! The maintenance is good, the apartments are clean and well kept, but every little movement in the apartment is amplified throughout the other apartments. We cannot live where the neighbors hear every little noise and vice versa. We are NOT disruptive people, however, we can't live our lives tiptoeing and whispering so we don't bother the neighbors. It's not fair to anyone.

                                        Review Author Icon

                                        Current Resident 591256

                                        Resident 2008 - 2010

                                        3.0

                                        7/8/2010

                                        Plus & Minus

                                        Pluses: Close to a major highway (80) and you don't have to drive through Hackettstown to get there. It smells like chocolate and roasted peanuts half the time because M&M mars is located next door. (I guess that could be a minus as well!) There is a Kohl's, Target, Walmart, and 3 grocery stores all within a 5-10 minute drive, as well as a movie theater, a small pet store, liquor stores, Gamestop, and many locally owned shops in town. There is also a pizza shop across the street and a Quick Check next door for food and gas and a gym up the road. It is probably one of the more spacious apartments for the cost (cost is pretty low as well) as I visited many other apartment locations in Hackettstown. They do pretty good on snow removal, and the grounds are kept pretty well. There is a small playground and field for the kids. For the most part, it's a quiet community but there are kids living here so you will hear them from time to time. There is no central air, but the apartment comes with one air-conditioner in the living room, and a hole in the wall in the bedroom if you have your own. There are 3 washers and 3 dryers per 25 apartments are so, and for the most part we actually didn't run into any issues. On occasion though, someone would take up all three but this didn't happen very often. Minuses: Maintenance -- when we first moved in, there were some things they let us know they were going to swing by and fix. A few weeks in and a few reminder calls to the office, the problems were still not fixed, and we gave up on the issue. They did replace our stove within 24 hours when it fried, which was very quick and convenient. Parking is ok, you get one spot for yourself, but there seems to be little visitor parking. This is limited however to which building you live in. There is only one person in the office so if she is out for whatever reason, there is no one to contact. The buildings are a bit old, and so you will hear creaking from the people above you. There is really no community here (as in, no group outings, picnics, or anything of that sort) Dogs are not allowed on the grounds, not even if someone visits, but it seems they do allow cats. Hope this helps!

                                          Review Author Icon

                                          harveywb

                                          Resident 2010

                                          4.3

                                          7/3/2010

                                          I like It

                                          I've lived here 5 years, no complaints, well I wish the dumpsters were hidden, but that's it. Quick repairs, 3 or 4 of the staff live onsite, so a middle of the night issue is just a call to the service and the duty person comes over. Nice little playground for the kids. Mostly quiet.

                                            Review Author Icon

                                            Current Resident 965443

                                            Resident 2006 - 2009

                                            3.0

                                            6/2/2009

                                            Apartment Management (Or Lack There Of) is the worst I have ever seen.

                                            Apartment above rented by a supposed single women but there is a constant flow of lets say visitors. She is a walks so heavily on the floor above that it creates a constant disturbance below. Then there is the pounding up and down the steps followed by the slamming of the door, all of this causes items on my wall to fall off and become damaged. I have reported numerous issues to management that is whenever you can find someone (which is usually never)I have no idea what they get paid for. This women throws garbage over the balcony on a daily basis accepted practice by management I guess. The apartment complex is dirty and the maintenance is shotty at best, when expressing concerns such as mold they do nothing, the windows leak and the apartment aboves bath leaks down into mine, months ago they were advised of the mirrored closet door being cracked, and they still haven't repaired it. The floors in my apartment squeek no matter where you walk. I guess the women upstairs must know someone or has befriended someone because of course she after having the police called on her numerous times is not being asked to vacate but I am. Go figure they haven't a clue. In all honesty can't wait to get out but because management chooses sides instead of getting the facts I have retained a lawyer.

                                              Review Author Icon

                                              Current Resident 518888

                                              Resident 2008 - 2009

                                              3.0

                                              5/13/2009

                                              staff

                                              this is a wonderful apartment complex, but the staff is a little iffy. The manager in the office is never there she is a witch with a capitol "B". The maintaince is great though, all three of them are alway there when I have needed them. Great Job.

                                                epIQ Ratings

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                                                Community epIQ Grade

                                                A
                                                A

                                                Renter Ratings

                                                A

                                                Review Ratings (from 14 reviews)

                                                Noise

                                                4.5

                                                Grounds

                                                4.3

                                                Safety

                                                4.8

                                                Office Staff

                                                4.9

                                                Maintenance

                                                4.9

                                                Neighborhood

                                                4.9

                                                Survey Scores (from 134 surveys)

                                                Move-In Survey

                                                4.8

                                                Maintenance & Support Survey

                                                4.7

                                                Review Count

                                                A-

                                                Number of reviews in the past 365 days

                                                14

                                                Manager’s Review Engagement

                                                A

                                                Percentage of reviews responded to

                                                85.71%

                                                Manager’s Review Reply Time

                                                B+

                                                Average time to respond to reviews

                                                5.21 days

                                                Features & Amenities

                                                Laundry
                                                • Laundry Facilities
                                                Parking
                                                • Parking
                                                Other
                                                • Air Conditioning
                                                • Balcony/Deck
                                                • Cat Friendly
                                                • Dishwasher
                                                • Large Dog Friendly
                                                • On-site Personnel
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                                                This community is managed by

                                                JCMLiving

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                                                Questions & Answers (0)

                                                Frequently Asked

                                                How is Towpath Village Rated?
                                                Based on 185 number of votes by renters, Towpath Village is currently rated 4.3 out of 5 stars.
                                                How satisfied are residents with the upkeep and overall appearance of the grounds at Towpath Village?
                                                Towpath Village is rated 4.3 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                How effective was the maintenance team when resolving your problem?
                                                Towpath Village is rated 4.9 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                What are noise levels like at Towpath Village?
                                                Towpath Village is rated 4.5 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                How safe is Towpath Village?
                                                Towpath Village is rated 4.8 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                How satisfied are residents with the neighborhood?
                                                Towpath Village is rated 4.9 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                How satisfied are residents with the staff at Towpath Village?
                                                Towpath Village is rated 4.9 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                How often does management engage with reviews?
                                                Managers have responded to 85.71% of their community reviews in the past year.
                                                How quickly does management engage with reviews?
                                                Managers have replied within 5.21 days to their community reviews in the past year.
                                                Who manages Towpath Village?
                                                JCMLiving
                                                What is the pet policy at Towpath Village?
                                                No pet policy available

                                                Contact Property

                                                Towpath Village

                                                March 2026

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                                                Beds

                                                0

                                                Baths

                                                0

                                                Under New Management

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                                                Towpath Village is an apartment in Hackettstown in zip code 07840. This community has a 0 Bed, 0 Bath Nearby cities include Budd Lake, Flanders, Washington, Netcong, Roxbury, Landing, Mount Arlington, Mount Bethel, Randolph, Wharton, Lake Hopatcong, Dover, and Jefferson.