4.3 rating
51 total reviews
(
18 Verified
)
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Current Resident 1413117
Verified Resident • 2024 - 2026
4.7
3/30/2026
great experience but this form and feedback is a bit excessive and demanding. like why do i have to write 200 characters is asking abit much so while I am satisfied with Towpath not so much with this form
Updated Review
Current Resident 1399391
Verified Resident • 2025 - 2026
4.8
3/15/2026
What can I say I have not been disappointed yet. This is a great place to live. Management is super responsive, the maintenance crew is very professional, and get things done is a very satisfactory time. The apartment is modern, beautifully renovated. Spacious and lots of closet space. The community is quiet and close to a major highway shopping and restaurant.
3/17/2026
Current Resident 1407357
Verified Resident • 2015 - 2026
3.7
2/28/2026
Our neighbors are a little loud. Dogs are permitted on the property, but the neighbors don't seem to care about the property and most do not clean up after thier dogs. I have an emotional support cat and I am very grateful that emotional support animals are allowed on the premiss. Theodore Riddle
3/4/2026
Current Resident 1404495
Verified Resident • 2010 - 2026
4.5
2/12/2026
Moved in 2009. Satisfied with apartment number ce neighbors usually service good with maintenance clean parking areas great office personnel. Very satisfied. High fees for dogs and cats need lower rent for ssa disability
Current Resident 1402011
Verified Resident • 2020 - 2026
4.5
2/1/2026
I really don't have any issues in the last 6 years, however, I do wish they would invest in cameras in the parking lots. My car was involved in a accident hit and run, and it would have been resolved alot quicker if we had surveillance cameras.
2/2/2026
Updated Review
Current Resident 1369406
Verified Resident • 2023 - 2026
5.0
1/26/2026
Management cares about your needs and gets your problems taken care of quickly. The workers are careful of your apartment and your items in it. We just had the big snow and they are clearing walkways and doing the best they can.
1/27/2026
Current Resident 499382
Resident • 2025 - 2026
4.8
1/17/2026
Great place to live!
Moved in about a month ago, the apartment is totally renovated, modern, well designed. Plenty of natural light with new windows. Cannot wait for the summer to start using the balcony. This place is quiet and the maintenance is fantastic. I had an issue moving in. The bathroom faucet was not working properly they were prompt in replacing the faucet with a brand new one. Great management. The leasing manager Chitra is great she helped me through every step made my move easy and pleasant. I give this place 5 stars.
1/20/2026
Current Resident 1373136
Verified Resident • 2024 - 2025
5.0
9/29/2025
I am very happy living here in this community. The apartment is renovated with new appliances. There's space outside for me to plant flowers. The property is kept clean . The grass is maintained regularly. Any issues are addressed promptly. The prices are fair.
9/30/2025
Current Resident 1371069
Verified Resident • 1999 - 2025
4.0
9/21/2025
The staff is courteous and prompt in responding to most requests. One repair [balcony railing] which I consider a safety issue has not yet been addressed even though it was reported several times over the last few years including prior to the current ownership.
9/22/2025
Current Resident 1369731
Verified Resident • 2025
5.0
9/17/2025
All good so far. Community is quiet, don't have to worry about noisy neighbors, and everything is close together including food/restaurants, bars, and grocery. Lots of activities to do like fishing and golf, and they have parks all over
9/19/2025
Current Resident 1366592
Verified Resident • 2022 - 2025
5.0
9/7/2025
All fine I've only ever had 1 prior issue in time here and was handled promptly. Please keep up the great work. Why do you need 200 characters. I am a person of few words and this shouldn't be a requirement to answer a simple question
9/10/2025
Current Resident 1353933
Verified Resident • 2025
5.0
7/29/2025
I enjoy living here. The property manager and maintenance people are terrific. The neighbors are nice, too. The apartment unit is very nice and big enough for me. I like being on the first floor because I am disabled.
8/1/2025
Current Resident 1351689
Verified Resident • 2022 - 2025
5.0
7/20/2025
Excellent community, quiet, and the management always attentive and responsive, maintenance crew amazing. Always attentive and respectful. I highly recommend Towpath Village to live. Thank you for make the living experience a very pleasant one.
7/22/2025
Current Resident 1344864
Verified Resident • 2017 - 2025
4.7
6/22/2025
JCM is doing a lot of upgrades and improvements to this property. They should continue to do these improvements and make every effort to make this complex the best home it can be for its tenants. Thankyou
6/24/2025
Current Resident 1282284
Verified Resident • 2024
4.5
9/25/2024
i've only just moved in, but the process of securing the apartment and moving in was easy and smooth. I found the management incredibly helpful and understanding. The apartments are generally reasonable and decent. Some of the work is a little shoddy like the blind installations and some of the repair work in the bathrooms, etc. but overall it's a nice community and I'm enjoying being here so far.
Current Resident 1232180
Verified Resident • 2024
4.2
3/5/2024
From the very first step into the rental office of this wonderful complex, I was greeted with warmth and kindness. As I journeyed through the leasing process, every detail was laid out with clarity and precision, filling me with confidence. Upon entering my apartment, I was met with a space that was not only impeccable but also meticulously maintained, reflecting a true commitment to excellence. Without hesitation, I wholeheartedly recommend this apartment complex to anyone seeking a delightful living experience.
3/6/2024
Current Resident 1126095
Verified Resident • 2023
4.8
3/28/2023
The leasing managing office was great. Very friendly when we were asking questions about any availability. They were very patient with us on the process of getting all necessary information to get qualified to live here.
3/31/2023
lajih
Resident • 2013 - 2015
4.2
6/4/2015
I thought it was time for a more recent review of this place. Overall, it's gorgeous and I can't believe how cheap it is for the area and the neighborhood. The only reason I'm not staying here longer is because of their no-dog policy. I've seen a couple of neighbors come and go; for the most part they've all been lovely people. Very quiet neighborhood, everyone mostly just keeps to themselves. They don't do a neighborhood garage sale or anything, but periodically the office will send out fliers for a flower contest or pumpkin carving contest with absolutely no other information included. They are getting better with this. My backyard is woods. The landscapers here are a little nuts; my rock garden disappeared the first year I lived here, but they are constantly mowing, trimming, or tidying, and the snow removal was fantastic over the winter. My neighbor complains that she's had a hole rotted at the bottom of her front door for months that no one fixes, and we have a shelf under the sink that's completely warped and a raised tile in the bathroom, but other than that there's been zero maintenance issues. The hot water is hot, the heat is fully adjustable, the laundry room is directly beneath our apartment and consists of three washers and three driers in what would be the most perfect bunker/bomb shelter ever. The lady who used to run the leasing office two years ago was fantastic; this new one doesn't really do much but I'm sure she's there for a reason. Seriously, if I could have my dog here, I'd be a lifelong tenant.
Current Resident 560393
Resident • 2008 - 2011
3.0
9/18/2013
Terrible!!!! Do not rent from here!!!!! the staff sucks, parking sucks, neighbors suck.... They should have a sign in front, ALL SCUM WELCOME!!!!
Current Resident 599785
Resident • 2010 - 2012
2.7
3/15/2012
would be a great place to live.....
This would be a great place to live except for the total disregard and obnoxious treatment by the Site Managers. Also, the Eastern European families who receive rent assistance and park in your spot are very annoying.
Current Resident 306936
Resident • 2011 - 2012
2.5
1/26/2012
moving out
My wife, 2 kids and I moved in several months ago and now we're ready to move out. Despite what management in the office claims, there is NO insulation between floors. You hear EVERYTHING! The maintenance is good, the apartments are clean and well kept, but every little movement in the apartment is amplified throughout the other apartments. We cannot live where the neighbors hear every little noise and vice versa. We are NOT disruptive people, however, we can't live our lives tiptoeing and whispering so we don't bother the neighbors. It's not fair to anyone.
Current Resident 591256
Resident • 2008 - 2010
3.0
7/8/2010
Plus & Minus
Pluses: Close to a major highway (80) and you don't have to drive through Hackettstown to get there. It smells like chocolate and roasted peanuts half the time because M&M mars is located next door. (I guess that could be a minus as well!) There is a Kohl's, Target, Walmart, and 3 grocery stores all within a 5-10 minute drive, as well as a movie theater, a small pet store, liquor stores, Gamestop, and many locally owned shops in town. There is also a pizza shop across the street and a Quick Check next door for food and gas and a gym up the road. It is probably one of the more spacious apartments for the cost (cost is pretty low as well) as I visited many other apartment locations in Hackettstown. They do pretty good on snow removal, and the grounds are kept pretty well. There is a small playground and field for the kids. For the most part, it's a quiet community but there are kids living here so you will hear them from time to time. There is no central air, but the apartment comes with one air-conditioner in the living room, and a hole in the wall in the bedroom if you have your own. There are 3 washers and 3 dryers per 25 apartments are so, and for the most part we actually didn't run into any issues. On occasion though, someone would take up all three but this didn't happen very often. Minuses: Maintenance -- when we first moved in, there were some things they let us know they were going to swing by and fix. A few weeks in and a few reminder calls to the office, the problems were still not fixed, and we gave up on the issue. They did replace our stove within 24 hours when it fried, which was very quick and convenient. Parking is ok, you get one spot for yourself, but there seems to be little visitor parking. This is limited however to which building you live in. There is only one person in the office so if she is out for whatever reason, there is no one to contact. The buildings are a bit old, and so you will hear creaking from the people above you. There is really no community here (as in, no group outings, picnics, or anything of that sort) Dogs are not allowed on the grounds, not even if someone visits, but it seems they do allow cats. Hope this helps!
harveywb
Resident • 2010
4.3
7/3/2010
I like It
I've lived here 5 years, no complaints, well I wish the dumpsters were hidden, but that's it. Quick repairs, 3 or 4 of the staff live onsite, so a middle of the night issue is just a call to the service and the duty person comes over. Nice little playground for the kids. Mostly quiet.
Current Resident 965443
Resident • 2006 - 2009
3.0
6/2/2009
Apartment Management (Or Lack There Of) is the worst I have ever seen.
Apartment above rented by a supposed single women but there is a constant flow of lets say visitors. She is a walks so heavily on the floor above that it creates a constant disturbance below. Then there is the pounding up and down the steps followed by the slamming of the door, all of this causes items on my wall to fall off and become damaged. I have reported numerous issues to management that is whenever you can find someone (which is usually never)I have no idea what they get paid for. This women throws garbage over the balcony on a daily basis accepted practice by management I guess. The apartment complex is dirty and the maintenance is shotty at best, when expressing concerns such as mold they do nothing, the windows leak and the apartment aboves bath leaks down into mine, months ago they were advised of the mirrored closet door being cracked, and they still haven't repaired it. The floors in my apartment squeek no matter where you walk. I guess the women upstairs must know someone or has befriended someone because of course she after having the police called on her numerous times is not being asked to vacate but I am. Go figure they haven't a clue. In all honesty can't wait to get out but because management chooses sides instead of getting the facts I have retained a lawyer.
Current Resident 518888
Resident • 2008 - 2009
3.0
5/13/2009
staff
this is a wonderful apartment complex, but the staff is a little iffy. The manager in the office is never there she is a witch with a capitol "B". The maintaince is great though, all three of them are alway there when I have needed them. Great Job.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 14 reviews)
Noise
4.5
Grounds
4.3
Safety
4.8
Office Staff
4.9
Maintenance
4.9
Neighborhood
4.9
Survey Scores (from 134 surveys)
Move-In Survey
4.8
Maintenance & Support Survey
4.7
Review Count
Number of reviews in the past 365 days
14
Manager’s Review Engagement
Percentage of reviews responded to
85.71%
Manager’s Review Reply Time
Average time to respond to reviews
5.21 days
Towpath Village
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Towpath Village is an apartment in Hackettstown in zip code 07840. This community has a 0 Bed, 0 Bath Nearby cities include Budd Lake, Flanders, Washington, Netcong, Roxbury, Landing, Mount Arlington, Mount Bethel, Randolph, Wharton, Lake Hopatcong, Dover, and Jefferson.