Share:
You can live in a city with perfectly safe drinking water and still find that the water coming from the taps in your apartment isn’t safe to drink. Maybe the pipes are old and contain lead; maybe there is bacteria in your water. No matter what the problem is, though, your first point of contact should be your landlord.

Your landlord’s responsibility to provide you with clean drinking water varies from state to state. In the Commonwealth of Virginia, for instance, a landlord must ‘maintain in good and safe working condition all plumbing’ as well as ‘supply running water’. At least in that state, that requirement is generally interpreted to mean that tenants have a right to safe drinking water.
Even in situations where a landlord might be able to legally get out of fixing pipes or taking other actions to ensure that tenants have clean drinking water, many apartment building owners will take the necessary steps to improve drinking water if only to guarantee that tenants won’t want to break their leases.
When you approach your landlord about a water problem, it’s important to be clear on exactly what you want. While you may simply want the problem resolved, plumbing matters are not always that simple. There are any number of reasons that replacing old pipes might legitimately be delayed and you should ask your landlord to help you find clean water during that time.
You can ask your landlord to provide you some sort of filtration device or bottled water — or you can provide such items for yourself and request that your landlord reduce your rent during that time. You should be aware that not all drinking water issues may be considered your landlord’s concern. If, for instance, a local gas station’s underground fuel tank has contaminated your drinking water, your landlord is unlikely to be considered at fault.
If your landlord refuses to take action on your water problem, you may have grounds to break your lease or take legal action. There is likely a local tenants’ rights group in your city; you can often find them through the mayor’s office or the local housing department. Those groups can advise you on the actions you can take under your state’s laws.
You should also make sure that you have a thorough record of the situation: water test results, a written request for your landlord to fix the problem and any other paperwork your lack of clean water has generated. Additionally, understanding how to test the water quality in your rental property is essential. For guidance on testing your water, visit Apartment Ratings’ guide to testing your water.
When managing rental properties, landlords must ensure that the water supply is safe, reliable, and compliant with legal standards. From maintaining plumbing systems to addressing potential health risks like Legionella, staying informed is crucial. For a comprehensive overview of legal obligations and practical tips, check out Horizon Lets’ Landlords Guide to Water Supply. This guide offers valuable insights to help landlords stay compliant while ensuring tenant satisfaction.
Renters should also research their state-specific water rights by consulting resources like state water boards, tenants’ rights organizations, or local housing authorities to ensure they are fully informed about their protections and available remedies.
Have you had water problems at your apartment? Share your experience below!
Check out the top 10 communities in Nashville, Tennessee as of February 2026, according to verified renters on ApartmentRatings.
· Mar 26, 2026

Check out the top 10 rated apartment communities in Nashville, TN as of February 2026, according to verified renters on ApartmentRatings.
· Feb 26, 2026

Check out the top 10 rated apartment communities in Portland, OR as of January 2026, according to renters on ApartmentRatings.
· Jan 29, 2026
