MAA Kirby Station
#1,392 #2 #33

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MAA Kirby Station

6653 North Quail Hollow Road, Memphis, TN 38120
(517 Reviews)
$1,053 - $2,128/mo

Move-In Specials

Lease now and save $750! Certain exclusions may apply.

Reviews

4.3 rating

517 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Resident 1139786

Verified Resident ā€¢ 2022 - 2024

10/10/2024

The community that I live in is clean and quiet and very beautiful I love this area! I truly appreciate how the office team keeps the property the maintenance is excellent and you guys do a great job thanks so much

    Review Author Icon

    Resident 1283330

    Verified Resident ā€¢ 2024

    9/30/2024

    Focus on is the laundry room. Most of the machines have problems, many of the machines don't work. And outside garbage sometimes it is overflowing and the doors are often completely open and it looks unpleasant.

      Manager

      10/1/2024

      MAA Kirby Station
      Hi, we regret to hear that you are displeased with your recent experience with us. We would like to work towards a resolution and take your time seriously, so if you are willing, please reach out to our customer care line at [email protected]. We will respond to your inquiry within 48 business hours. Thank you.
      Review Author Icon

      Resident 1282406

      Verified Resident ā€¢ 2024

      9/25/2024

      I've loved it so far, it is a lot safer than where I used to live, lol! My roommate and I moved here from the U of M area, and we have not heard a single gun shot. That is pretty good for Memphis. We have felt safe here, which is our #1 priority

      Manager

      9/26/2024

      MAA Kirby Station
      Hi, thank you so much for your positive comments about MAA Kirby Station! Feel free to reach out to us if you need anything. Have a wonderful day.
      Review Author Icon

      Resident 1281484

      Verified Resident ā€¢ 2024

      9/21/2024

      My experience with Gianna was outstanding from start to finish. She was incredibly helpful, knowledgeable, and accommodating throughout the leasing process. She listened to my preferences and found the perfect apartment for me at Kirby Station. Her professionalism and attention to detail made the entire experience smooth and stress-free. Thank you, Gianna, for helping me find my new home!

        Manager

        9/23/2024

        MAA Kirby Station
        Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
        Review Author Icon

        Resident 1280453

        Verified Resident ā€¢ 2024

        9/17/2024

        Very quiet and the staff are so friendly. Maintenance is wonderful. Sometimes same day arrival and they respond quickly. The grounds are always kept very clean and great communication from the office as well.

          Manager

          9/18/2024

          MAA Kirby Station
          Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

          Updated Review

          Review Author Icon

          Resident 1126736

          Verified Resident ā€¢ 2023 - 2024

          8/21/2024

          Quiet place to live. Neighbors are nice. The staff are really good about getting back to you. The AC ran out early in the summer. I contacted them before leaving for work and came home to a cool house.

            Manager

            8/23/2024

            MAA Kirby Station
            Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
            Review Author Icon

            Resident 1262192

            Verified Resident ā€¢ 2022 - 2024

            7/18/2024

            All is well, quiet most of the time, people r generally curtious about, enjoy the pool and especially fitness center, grounds landscaping are superb , ,....,......................,....................

              Manager

              7/19/2024

              MAA Kirby Station
              Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!
              Review Author Icon

              Resident 1252798

              Verified Resident ā€¢ 2023 - 2024

              5/22/2024

              No problems. Quiet community, excellent staff, responsive to requests, great grounds upkeep I am done typing now No problems. Quiet community, excellent staff, responsive to requests, great grounds upkeep I am done typing now

                Manager

                5/23/2024

                MAA Kirby Station
                Hi, we are so happy to read such a great review about Kirby Station! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

                Updated Review

                Review Author Icon

                Resident 83625

                Verified Resident ā€¢ 2009 - 2024

                5/15/2024

                Kirby Station has been my home for many years. I have been very happy here. The complex is quiet. The grounds are well kept! The maintenance team is alway prompt abs efficient. A little more outside lighting would be nice

                  Manager

                  5/17/2024

                  MAA Kirby Station
                  Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

                  Updated Review

                  Review Author Icon

                  Resident 830772

                  Verified Resident ā€¢ 2021 - 2024

                  5/11/2024

                  I am confortable here. I go to work early and I feel safe. Not a great deal of loud music and other things during the week. So the people that work can rest. Parking can be challenging at times. Slanted parking as well at tme. But the office is good about helping.

                    Manager

                    5/12/2024

                    MAA Kirby Station
                    Hello, we appreciate you taking the time to leave us this feedback. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please reach out to us at [email protected] and allow us 48 business hours to respond so we can discuss your experience further.
                    Review Author Icon

                    Resident 1250421

                    Verified Resident ā€¢ 2023 - 2024

                    5/11/2024

                    It's well taken care of and safe and I love the technology of the google nest for temperature and keyless entry. Pool area and gym are awesome and the office has friendly people. Utilities come out really affordable and the automatic wifi deal is enough for two gamers living together! Location is fab with Shelby Farms and Interstate bear by and equidistant from in town and the burbs

                      Manager

                      5/12/2024

                      MAA Kirby Station
                      Hi, thank you so much for your positive comments about Kirby Station! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                      Review Author Icon

                      Resident 1246339

                      Verified Resident ā€¢ 2023 - 2024

                      4/22/2024

                      I love staying here. The application and move in process was quick and easy. My apartment is spacious enough for my needs. I feel safe with the nighttime patrols. The location is perfect for me near Germantown.

                        Manager

                        4/24/2024

                        MAA Kirby Station
                        Hi, thank you so much for your positive comments about Kirby Station! If you have any further questions, please give us a call. We're always happy to help!
                        Review Author Icon

                        Resident 1231234

                        Verified Resident ā€¢ 2023 - 2024

                        3/2/2024

                        My apartment is outdated. My garbage disposal doesn't work. It's hard to change light bulbs in certain areas because the fixtures are antiques.I pay to much money for rent for the laundry facility not to be fully functional. Fix it,fix all of it.

                          Manager

                          3/6/2024

                          MAA Kirby Station
                          Hi, we welcome the opportunity to turn your experience around. Please contact us at [email protected] and allow us 48 business hours for a response so we can better understand your situation. Thank you, Kirby Station
                          Review Author Icon

                          Resident 1222814

                          Verified Resident ā€¢ 2023 - 2024

                          2/2/2024

                          Terrible experience, would not recommend to anyone Terrible experience, would not recommend to anyone Terrible experience, would not recommend to anyone Terrible experience, would not recommend to anyone

                            Manager

                            2/5/2024

                            MAA Kirby Station
                            Hi, we're disappointed to hear of the negative experience you had at our location. If you'd be willing to provide more feedback, please reach out to us at [email protected] so we can assist you further. We take your time seriously, please allow us 48 business hours to respond. Thank you.
                            Review Author Icon

                            Resident 1219866

                            Verified Resident ā€¢ 2021 - 2024

                            1/24/2024

                            I have had a good experience here overall. The area is very quiet, and the maintenance staff for the most part have been responsive to my requests, so I appreciate that. The staff are friendly when I interact with them. I don't use the amenities that often but have enjoyed using the pool here when my kids are over. The only thing I really can complain about is more with the post office than anything else. The fact that I have a nearly identical address to someone down the street in a neighboring complex routinely causes delivery issues and makes me scratch my head at the poor city planning that allows similar addresses to exist.

                              Manager

                              1/25/2024

                              MAA Kirby Station
                              Hi, we appreciate your honest feedback, as we are always looking for ways to improve. If you'd be willing to provide more feedback, please reach out to us at [email protected] so we can assist you further. We take your time seriously, please allow us 48 business hours to respond. Thank you.
                              Review Author Icon

                              Resident 1210282

                              Verified Resident ā€¢ 2012 - 2023

                              12/20/2023

                              it is great here love it 20 yrs I had a stroke and made sure I made it back here because I think it is so great everyone is so nice I recommend it to all people I know I don't like this long survey though I only have one hand thanks

                                Manager

                                12/21/2023

                                MAA Kirby Station
                                Hi, we're happy you found our staff to be so supportive during your experience here at Kirby Station. Thanks again for the recommendation, and have an amazing day!
                                Review Author Icon

                                Resident 1209053

                                Verified Resident ā€¢ 2023

                                12/16/2023

                                Great community to live and it was very quiet and haven't had no issue since I lived here. I would recommend this apartment to other because it affordable and the move in process was nice and felt very welcoming to be here.

                                  Manager

                                  12/18/2023

                                  MAA Kirby Station
                                  Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
                                  Review Author Icon

                                  Resident 1204111

                                  Verified Resident ā€¢ 2023

                                  12/2/2023

                                  We have only lived here for 2 months and everything has been going really smooth all of the staff are very pleasant and very nice when speaking to them and also the maintenance worker was very nice and courteous and he came quick he came the day after I put the work order in I really enjoy living here and the place is beautiful

                                    Manager

                                    12/2/2023

                                    MAA Kirby Station
                                    Hi, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

                                    Updated Review

                                    Review Author Icon

                                    Resident 396682

                                    Verified Resident ā€¢ 2016 - 2023

                                    11/6/2023

                                    Community is quiet. Conveniently located near shopping and restaurants. Office staff is very polite, friendly, and helpful. Maintenance staff is probably the best maintenance staff of any apartment community where I have ever lived. They are very prompt to respond, nearly always in less than 24 hours. They are friendly and nearly always resolve issues the first time. Grounds are well kept.

                                      Manager

                                      11/8/2023

                                      MAA Kirby Station
                                      Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

                                      Updated Review

                                      Review Author Icon

                                      Resident 1139777

                                      Verified Resident ā€¢ 2023

                                      10/31/2023

                                      Great! Safe. Clean. Prompt reply from maintenance and office staff. Quiet. No police cars ever. Few kids. Good area near restaurants and grocer and my job. My car feel safe here unlike others in Memphis.

                                      Manager

                                      11/2/2023

                                      MAA Kirby Station
                                      Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
                                      Review Author Icon

                                      Resident 1191078

                                      Verified Resident ā€¢ 2023

                                      10/19/2023

                                      I looked at this community based on the many good reviews and wasn't disappointed. The community is beautiful, my apartment looked brand new and the staff was exceptional. I'm so glad we chose this place to call home.

                                        Manager

                                        10/21/2023

                                        MAA Kirby Station
                                        Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
                                        Review Author Icon

                                        Resident 1190929

                                        Verified Resident ā€¢ 2023

                                        10/18/2023

                                        Many maintenance requests have been made and many more will be made. Maintenance team is quick and effective, but sometimes seems like a simple band-aid over recurring problems. Rent increases each year despite the quality of the living conditions.

                                          Manager

                                          10/20/2023

                                          MAA Kirby Station
                                          Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at [email protected] so we can assist you further. We take your time seriously, please allow us 48 business hours to respond. Thank you.
                                          Review Author Icon

                                          Resident 1185390

                                          Verified Resident ā€¢ 2023

                                          9/29/2023

                                          Kirby Station is a wonderful community. I just moved to Memphis, and for me it was important to find a place where I would feel safe but also that it would be close to everythingl. This place is just perfect. Also the community managers (Regina and Breyonna) are quick to answer and address any requests and are always courteous and professional. I visited 10 communities in Memphis before choosing Kirby Station and I am very glad that I moved here.

                                            Manager

                                            10/1/2023

                                            MAA Kirby Station
                                            Hello, we're happy you found our staff to be so supportive during your experience here at Kirby Station. We are always more than happy to assist you if anything else comes up. Take care!

                                            Updated Review

                                            Review Author Icon

                                            Resident 381800

                                            Verified Resident ā€¢ 2020 - 2023

                                            9/23/2023

                                            Apartments need to be upgraded to the present time as best can be. The change in staff makes it easier to have constructive comments or criticisms without be ridiculed. Still hoping for a replacement washer that doesn't sound like it's trying to walk out of the door.

                                              Manager

                                              9/25/2023

                                              MAA Kirby Station
                                              Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at [email protected] so we can assist you further. We take your time seriously, please allow us 48 business hours to respond. Thank you.
                                              Review Author Icon

                                              Resident 1177028

                                              Verified Prospect ā€¢ Visited 2023

                                              9/4/2023

                                              Would not recommend these apartments I feel like I was discriminated against especially the Lincoln on the green they would not answer my phone calls return my phone calls or anything do not rent from them

                                                Manager

                                                9/12/2023

                                                MAA Kirby Station
                                                MAA is an equal opportunity housing provider and complies with all federal, state and local fair housing laws and regulations. MAA does not discriminate in any way based upon any classification protected by applicable law

                                                Floor Plans & Pricing

                                                1 Bedroom

                                                LaSalle

                                                1 Bed, 1 Bath | 635 sq. ft.

                                                $1,053 - $2,038

                                                4 Available Units

                                                See Floor Plan Details

                                                Chickasaw

                                                1 Bed, 1 Bath | 832 sq. ft.

                                                $1,233 - $2,128

                                                4 Available Units

                                                See Floor Plan Details

                                                Heritage

                                                1 Bed, 1 Bath | 735 sq. ft.

                                                $1,093 - $1,868

                                                2 Available Units

                                                See Floor Plan Details

                                                Efficiency

                                                1 Bed, 1 Bath | 520 sq. ft.

                                                $1,173 - $1,838

                                                1 Available Unit

                                                See Floor Plan Details

                                                2 Bedrooms

                                                Memphis

                                                2 Beds, 2 Baths | 1,038 sq. ft.

                                                $1,212 - $1,936

                                                6 Available Units

                                                See Floor Plan Details

                                                Cottonwood

                                                2 Beds, 1 Bath | 932 sq. ft.

                                                $1,171 - $1,793

                                                4 Available Units

                                                See Floor Plan Details

                                                Beale

                                                2 Beds, 2 Baths | 1,138 sq. ft.

                                                $1,496 - $1,923

                                                2 Available Units

                                                See Floor Plan Details

                                                Disclaimer: Special, prices and availabilities subject to change.

                                                epIQ Ratings

                                                What is epIQ?

                                                The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                epIQ Report Card

                                                In partnership with SatisFactsā„¢

                                                Community epIQ Grade

                                                A
                                                A

                                                Renter Ratings

                                                A

                                                Review Ratings

                                                Noise

                                                4.9

                                                Grounds

                                                4.9

                                                Safety

                                                4.4

                                                Office Staff

                                                4.4

                                                Maintenance

                                                4.7

                                                Neighborhood

                                                4.7

                                                Survey Ratings

                                                SatisFactsā„¢ Tour Survey

                                                SatisFactsā„¢ Move-In Survey

                                                SatisFactsā„¢ Maintenance Survey

                                                SatisFactsā„¢ Renewal Survey

                                                Review Count

                                                B+

                                                Number of reviews in the past 365 days

                                                21

                                                Managerā€™s Review Engagement

                                                A+

                                                Percentage of reviews responded to

                                                100.00%

                                                Managerā€™s Review Reply Time

                                                A+

                                                Average time to respond to reviews

                                                1.62 days

                                                View Community Timeline
                                                View Community Timeline

                                                Features & Amenities

                                                Laundry
                                                • Laundry On-Site
                                                Parking
                                                • Carport
                                                • Covered Parking
                                                • Reserved Parking Available
                                                • Yard
                                                Pets
                                                • Cats Allowed
                                                  Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                  Less Info
                                                  More Info
                                                • Dogs Allowed
                                                  Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                  Less Info
                                                  More Info
                                                Other
                                                • ADA Accessible
                                                • BBQ and Picnic Areas
                                                • Community Room with Wi-Fi
                                                • Fitness Center
                                                • Free Weights
                                                • High-Speed Internet
                                                • On-Site Maintenance
                                                • On-Site Management
                                                • On-site Manager
                                                • Outdoor Fireplace
                                                • Pet Friendly Community with No Breed Restrictions
                                                • Pool
                                                • Sundeck
                                                • Tennis Court
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                                                Leasing

                                                TOUR YOUR WAY! We have a tour to fit your needs- virtual, self-guided, or agent-guided. Find your next home at MAA Kirby Station in Memphis, TN. This community boasts unique one- and two-bedroom apartment homes and townhomes with hardwood-style floors, brushed nickel hardware, and inviting kitchens with Whirlpool appliances. Fireplaces and balconies are also available. Our community is nestled in 25 acres of award-winning landscapes and features luxurious amenities, including a sparkling pool with poolside Wi-Fi, fitness center, grill and picnic area, and more. Located in East Memphis and convenient to I-240, MAA Kirby Station is close to all of the shopping, entertainment, and dining options Germantown offers. Shelby Farms Park is conveniently 10 minutes away.
                                                Show Less

                                                Office Hours

                                                • Sunday: Closed
                                                • Monday - Friday: 09:00 AM - 06:00 PM
                                                • Saturday: 10:00 AM - 05:00 PM
                                                This community is managed by

                                                MAA

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                                                A
                                                Communities
                                                298

                                                Questions & Answers (0)

                                                Frequently Asked

                                                How is MAA Kirby Station Rated?
                                                Based on 517 number of votes by renters, MAA Kirby Station is currently rated 4.3 out of 5 stars.
                                                How satisfied are residents with the upkeep and overall appearance of the grounds at MAA Kirby Station?
                                                MAA Kirby Station is rated 4.9/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                How effective was the maintenance team when resolving your problem?
                                                MAA Kirby Station is rated 4.7/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                What are noise levels like at MAA Kirby Station?
                                                MAA Kirby Station is rated 4.9/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                How safe is MAA Kirby Station?
                                                MAA Kirby Station is rated 4.4/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                How satisfied are residents with the neighborhood?
                                                MAA Kirby Station is rated 4.7/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                How satisfied are residents with the staff at MAA Kirby Station?
                                                MAA Kirby Station is rated 4.4/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                How often does management engage with reviews?
                                                Managers have responded to 100% of their community reviews in the past year.
                                                How quickly does management engage with reviews?
                                                Managers have replied within 1.62 days to their community reviews in the past year.
                                                Who manages MAA Kirby Station?
                                                MAA
                                                What is the pet policy at MAA Kirby Station?
                                                Cats Allowed
                                                Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                Pet Limit: 2
                                                Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                Dogs Allowed
                                                Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                Pet Limit: 2
                                                Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                What types of floor plans are available?
                                                1 Bed, 1 Bath
                                                2 Beds, 1 Bath
                                                2 Beds, 2 Baths
                                                What is the move-in special?
                                                Lease now and save $750! Certain exclusions may apply.

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                                                Beds

                                                0

                                                Baths

                                                0

                                                MAA Kirby Station is a 520 - 1,138 sq. ft. apartment in Memphis in zip code 38120. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,053 - $2,128. Nearby cities include Germantown, Bartlett, Cordova, Olive Branch, Southaven, Collierville, Colliersville, Horn Lake, Arlington, Millington, Walls, Marion, and McCalla.

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