3.3 rating
324 total reviews
(
Verified
)
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Updated Review
Resident 1101085
Verified Resident • 2019 - 2023
9/10/2023
My experience living in this community was wonderful for the first 3 years. This past year (2022-2023) has been extremely difficult and frustrating. There is zero communication and the lack of professionalism is disturbing.
9/14/2023
dlmoffitt
prospective • Visited 2023
9/1/2023
Very unsatisfied with this place
I applied to this place in July 2023. With an expected move in date of August 25, 2023. First day of applying online in the office was having Internet problems and was told to email my information to and she would call me if anything else was needed. I was asked to come in the office to complete the application,this time I was asked to send my information to . and the front office staff completed my information and said that i would be notified. I went into the office to check the status of my application and was told that I was approved with conditions and only had to pay the 1st month rent. I said that I didn't receive any notification. She wrote down my name and talked to the manager, she then told me that my application was denied because I didn't respond to the call or email for approval. I again said I didn't receive any notification and asked for the approval date and if I could get my deposit back. The front office staff then said, unfortunately NO, you don't get your deposit back. But I was never given the approval date. At this moment… See More>9/8/2023
Resident 1172571
Verified Resident • 2023
8/21/2023
My experience has been good so far. The community has not posed any problems to me or my co-tenant. Everyone that we have met in person has been friendly and welcoming. The only negative experience so far has been with a weed smell coming from the room below us.
8/28/2023
Resident 1169144
Verified Resident • 2022 - 2023
8/11/2023
I've moved in here and seen 6 management companies take over here,2 of those have done a great job,Each has added to what you see today.Great customer service. The only problem will be from people not picking up after their dogs.
8/15/2023
Resident 1157190
Verified Resident • 2020 - 2023
7/7/2023
Since CAF Management has taken over it has just been a mess every year. They need to train a little better or stop changing management so much. I really hate that they don't be on top of every when they switch management.
7/8/2023
Resident 1156956
Verified Resident • 2023
7/6/2023
They used the excuse that there was a staff transition, miscommunication, wrong information, worst move in transition I've had in my life. Valet trash only works like once a month and when they go they only take whatever they want.
7/7/2023
Resident 1155585
Verified Resident • 2010 - 2023
7/2/2023
Not good. Delay in work orders, open gate. My car was vanderlized since there were no lights in the parking lot ( they have lights now). Unsteady functionality of the main entrance/exit gate.Need more ammenities the laundry is never locked. Need regular security patrol.
7/4/2023
Resident 1153500
Verified Prospect • Visited 2023
6/25/2023
Buen servicio al cliente buena ATENCION todo muy bonito y limpio los departamentos en buen estados limpios y muy bonitos lo mejor son las piscinas que permanecen limpias. Y lo mejor es el lavadero e igual limpio y un lugar fresco
6/29/2023
Resident 1148756
Verified Prospect • Visited 2023
6/9/2023
Muy buena excelente me encanto el apartamento todo nuevo y en buenas condiciones el amable me enamore de inmediato del apartamento estoy esperando respuesta de el espero me acepten ya que lo amo ??
6/13/2023
Resident 1146465
Verified Resident • 2023
6/2/2023
This is the worst place I've ever lived in it's infested with roaches and nothing gets fixed when it should they won't even answer the phone and they close the office whenever they feel like it they're slow to fix even the smallest issue and you're lucky if your big issues get any attention as well i know most people read comments like these and think this might be a fluke it's not no one here is satisfied with the place it's just who has money to break a lease when I say don't move here Im serious you will regret your decision
6/30/2023
Resident 1143312
Verified Resident • 2022 - 2023
5/22/2023
No issues since I've moved in. The floor is well kept up with and the appliances work great. The doors do tend slam when opened. The included internet is also very convenient, easy to set up and great coverage.
5/25/2023
Resident 1141248
Verified Resident • 2017 - 2023
5/16/2023
I like living here. My experience has been very good so far. I haven't had any bad experiences to date. The management team are nice and maintenance crew are professional and nice. The property is very clean.
5/18/2023
Updated Review
Resident 1135594
Verified Resident • 2023
5/16/2023
En la oficina pueden encontrar a Maxine Alvizo, excelente persona, puede aclarar todas tus dudas, ayudarte a encontrar lo que est?s buscando, si tienes alg?n inconveniente con tu unidad, entre otras cosas.
5/17/2023
Resident 1141220
Verified Resident • 2022 - 2023
5/16/2023
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5/17/2023
Updated Review
Resident 1065354
Verified Resident • 2022 - 2023
5/14/2023
DO NOT MOVE HERE. The apartment I live in is infested with roaches and management doesn't care. The water is all temperatures when taking a shower. The only good thing is it's in a great location with plenty around you. I hate I wasn't able to look at the apartment before I signed the lease and moved in because it was already occupied and I will NEVER make that mistake again. I have never hated where I live but I hate this place and will be moving out as soon as the lease is up. Please find somewhere else to live.
5/17/2023
Resident 1139239
Verified Resident • 2021 - 2023
5/9/2023
Have being living in these community for 3years l love the place because there is good security a lot of parking space ,clean up the compand all the time and good staff that ready to help all the tme
5/12/2023
Resident 1135601
Verified Prospect • Visited 2023
4/28/2023
When I arrived to make the application, the girl who attended me had a very good character and was very kind, she made the process more enjoyable and pleasant. The place is beautiful, both the Lobby and its pools and apartments. The apartment that was shown to me was perfect, a modern, clean and cozy style. The perfect size and quality price very well. 100% recommendable . Arthur J.
5/1/2023
Resident 1135393
Verified Resident • 2023
4/28/2023
I had a great experience, If i needed something done or clarification everything was done for sure. Coming from another state to here has been a smooth transitioning and I believe Silver Creek is on the right path.
5/1/2023
Updated Review
Resident 1036778
Verified Resident • 2019 - 2023
4/14/2023
I have lived in this complex since 2018 and I absolutely love the area. The current management team is amazing and has really turned around the property from previous management. Everything is well taken care of but the front gate does not work and has not worked since 2019
4/20/2023
Resident 1129170
Verified Resident • 2023
4/7/2023
Es buen sitio Para vivir esta trankilo hay sufficiently parking los de la oficina son amables con las personas tiene 3 pisinas y un buen citio Para vivir la verdad lo recomiendo in inclulle buen servicio
4/23/2023
Resident 1127556
Verified Resident • 2023
4/3/2023
Haven't been here that long, but so far everything has been handle nicely by the apartment staff. I'm really happy about my space and the size of the apartment. Really enjoy the amenities that they offer too. I hope to get my washer and dryer installed soon and the staff was really nice about that getting that done too.
4/4/2023
Resident 1127443
Verified Resident • 2021 - 2023
4/2/2023
Management is unhelpful and unresponsive. The community is loud late into the night. The value of the apartment does not match the high rent. Parking spaces are tiny and there usually isn't enough parking options.
4/12/2023
Resident 1124794
Verified Prospect • Visited 2023
3/24/2023
The leasing staff was bare minimum customer service. The community was clearly run down and the apartment "upgrades" were kind of like bandages for the poor maintenance of the overall community. The amenity upgrades did bring the community to a higher level but there's clearly still a lot more work to be done. They also included a gate fee but admitted the gate wasn't going to be up and active until later this year.
3/29/2023
Resident 1120334
Verified Resident • 2023
3/10/2023
Community is nice and apartments are nice. There is a cockroach problem that was prevalent the moment I moved in and I know the issue was seen before my move in because multiple cabinets had dead roaches with paint sprayed over them. Disappointed I must say. Everything else was nice except a few scuffs on the floor and a clogged shower drain.
3/28/2023
Resident 1119595
Verified Resident • 2022 - 2023
3/8/2023
If you want to live in a place where the residents litter the property and the office staff ignore your calls and e-mails, this is the place for you! You will feel unvalued and like your issues don't matter. The office staff have changed about 2-3 times while I've lived here with little-to-no improvement in responsiveness to residents. However, the maintenance staff is amazing and quick! This place would be amazing if the office staff were as hard working as the maintenance staff. Maybe the next round of office workers they cycle in will do a better job.
3/22/2023
A3
1 Bed, 1 Bath | 680 sq. ft.
$1,197 - $1,526
14 Available Units
See Floor Plan Details
A1
1 Bed, 1 Bath | 549 sq. ft.
$986 - $1,170
2 Available Units
See Floor Plan Details
A2
1 Bed, 1 Bath | 658 sq. ft.
$1,140 - $1,298
2 Available Units
See Floor Plan Details
B3
2 Beds, 2 Baths | 959 sq. ft.
$1,460 - $1,972
11 Available Units
See Floor Plan Details
B1
2 Beds, 1 Bath | 868 sq. ft.
$1,456 - $1,661
2 Available Units
See Floor Plan Details
B2
2 Beds, 1 Bath | 934 sq. ft.
$1,553 - $1,578
1 Available Unit
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings
Noise
3.2
Grounds
3.3
Safety
3.0
Office Staff
3.4
Maintenance
3.6
Neighborhood
4.0
Survey Ratings
SatisFacts™ Tour Survey
SatisFacts™ Move-In Survey
SatisFacts™ Maintenance Survey
SatisFacts™ Renewal Survey
Review Count
Number of reviews in the past 365 days
24
Manager’s Review Engagement
Percentage of reviews responded to
95.83%
Manager’s Review Reply Time
Average time to respond to reviews
6.12 days
Silver Creek Apartments
Silver Creek Apartments is a 549 - 959 sq. ft. apartment in Dallas in zip code 75287. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $986 - $1,972. Nearby cities include University Park, Dalla, Farmers Branch, Addison, Richardson, Mesquite, Garland, Irving, Carrollton, Sunnyvale, Balch Springs, Hutchins, and Coppell.