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Brea Frisco

12330 Research Road, Frisco, TX 75033
(34 Reviews)
$2,500/mo

Reviews

4 rating

34 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Resident 1286051

Verified Resident ā€¢ 2024

10/10/2024

Itā€™s calm and serene.. In fitness center found that couple of machines like leg extension and pull down bow are sturdy to use.. Would be great if proper oil can be applied as part of regular service to work smoothĆ¢ā‚¬Ā¦.ā€¦Ā See More>
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    Resident 1286014

    Verified Resident ā€¢ 2024

    10/10/2024

    The staff is excellent.They are very friendly.The apartments are beautiful and the amenities.The location is great. All they need is hire more maintenance staff for timely issue resolution.Other than that the overall is great.

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      Resident 1285848

      Verified Resident ā€¢ 2024

      10/9/2024

      Place is very much Clean and a great atmosphere the staff is on point and they take there time with every detail to help you get started I will recommend Brea to anyone in our out the area looking for a place to stay

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        Resident 1281791

        Verified Resident ā€¢ 2022 - 2024

        9/23/2024

        As you would expect a pet friendly community can have noisy pets at times. That's not too bad. The grounds are well maintained and are attractive but the same care isn't put into the buildings. The breezeways in the apartment buildings themselves still have construction stains, debris, wasp nests, cobwebs, wet trash stains, and are never cleaned.

          Manager

          9/24/2024

          Brea Frisco
          Verified Resident 1281791 - your satisfaction is our top priority. Let us know what we can do to help!

          Updated Review

          Review Author Icon

          Resident 1182394

          Verified Resident ā€¢ 2023 - 2024

          9/17/2024

          The Brea Frisco management staff is very professional and helpful. They are quick to respond and assertive in getting issues resolved. I am very pleased with my apartments layout and the amenities they offer as well.

            Manager

            9/24/2024

            Brea Frisco
            So good to hear from you! Thanks for letting us know. Have a great day!
            Review Author Icon

            Resident 1279728

            Verified Resident ā€¢ 2023 - 2024

            9/14/2024

            Great clean community. Very quiet and peaceful. Will definitely recommend checking out this place. Office staff are very helpful and have a lot of patience and knowledge. Love the lay outs of the apartments

              Manager

              9/17/2024

              Brea Frisco
              So good to hear from you! Thanks for letting us know. Have a great day!
              Review Author Icon

              Resident 1273519

              Verified Resident ā€¢ 2024

              8/20/2024

              It has been pretty good so far, however the main gate has not been working and it makes it very inconvenient to get in and out of the apartment complex. Also a few doors to the amenities don't work so you have to find another way to get in and out which also makes that very inconvenient. I think the hallways could be kept cleaner by a cleaning service. To add to that, I live next to the trash shute, which the people emptying the shoot like to come early around 6-8am on a Saturday, or late at night on week nights which disrupts my sleep which is very annoying.

                Manager

                8/24/2024

                Brea Frisco
                Hi Verified Resident 1273519! Thanks so much for letting us know about your experience with Brea Frisco. We're always here for you! If you ever need anything else, just give us a call or stop by. Have an awesome day!
                Review Author Icon

                Resident 1272253

                Verified Resident ā€¢ 2024

                8/14/2024

                Overall, it's a beautiful community and Jennifer the Manager is very helpful and swift on responding to concerns and matters. The noise level and community rules could be enforced better. Community email on enforcing taking in trash cans but not the safety of no glass in the pool area which is very unsafe for children, the loud music and noise in pool area until as late as 3am police being called to quiet the noise. Gates broken for months. Hallways dirty from trash being spilled and liquids.

                  Manager

                  8/15/2024

                  Brea Frisco
                  Hi Verified Resident 1272253 - we appreciate your honest feedback, as we're always looking for ways to improve. If we have any specific questions, we'll get in touch.

                  Updated Review

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                  Resident 1220691

                  Verified Resident ā€¢ 2024

                  8/8/2024

                  Estoy muy a gusto en la comunidad brea frisco sus amenidades sus servicio todo esta muy organizado ayudan a resolver rƔpido los problemas estoy muy satisfecho con los resultados de la privada gracias bre

                    Manager

                    8/15/2024

                    Brea Frisco
                    Hey Verified Resident 1220691 - our pleasure! Happy you had a great experience.
                    Review Author Icon

                    Resident 1268996

                    Verified Resident ā€¢ 2022 - 2024

                    8/5/2024

                    Brea is a beautiful complex . I just feel the upkeep could be better surrounding the trash especially. It would keep down the fruit flies. The dumpsters outside and trash room smells consistently. I know from experience living other places that it can addressed and mitigated. When i first leased here the smell was minimal, maybe because it wasn't at the capacity that it is now. Maybe it's me ,but being previous military for so long ,I know that cleanliness standards at an apartment complex or living community speak volumes.

                      Manager

                      8/15/2024

                      Brea Frisco
                      Verified Resident 1268996 - we really appreciate the feedback! Please don't hesitate to get in touch if there's anything more we can do for you!
                      Review Author Icon

                      Resident 1268265

                      Verified Resident ā€¢ 2024

                      8/4/2024

                      Rea is the only helpful employee I have encountered. I'm dumbfounded at the lack of care or concern by the rest. You don't have to be maintenance person to understand that electricity and water do not mix, we are all taught that I'm elementary school. I really hope nobody else will have to deal with this situation, and if they do, I really hope they receive better help and attention.

                        Manager

                        8/15/2024

                        Brea Frisco
                        I can't lie - of course we love positive reviews, but your honesty gives us the chance to improve, so many thanks to you for taking the time to share!
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                        Resident 1268144

                        Verified Resident ā€¢ 2023 - 2024

                        8/4/2024

                        The only complaint I have is the Indian Community is taking over. They are probably about 85% of the community. The issue with them is: they are very rude and they allow their doors to be open when cooking and the spices are so strong that it literally makes my stomach upset. I realize there is nothing that can be done about that. Just counting down the days until our house is build.

                          Manager

                          8/15/2024

                          Brea Frisco
                          Hi Verified Resident 1268144! Thanks so much for letting us know about your experience with Brea Frisco.
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                          Resident 1249500

                          Verified Resident ā€¢ 2024

                          5/7/2024

                          Cumplieron con la reparaciĆ³n y todo quedĆ³ muy bien. Es un lugar muy bonito, tranquilo y seguro para vivir. Queda cerca supermercados, cadenas de comida, farmacias y el estadio Toyota estĆ” muy cerca. Excelente

                            Manager

                            6/6/2024

                            Brea Frisco
                            Verified Resident 1249500 - we're thrilled to hear you had such a great experience! Feel free to give us a call with any other questions! We're always happy to help.

                            Updated Review

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                            Resident 1171088

                            Verified Resident ā€¢ 2023 - 2024

                            5/5/2024

                            If you are looking for a quiet and well kept property for a community, please consider Brea Frisco. I have live here for over a year now and I have enjoyed my experience. Staff members are great, especially Rea. You will not be disappointed if you choose this community as your new residence.

                              Manager

                              6/6/2024

                              Brea Frisco
                              Verified Resident 1171088, your review about Brea Frisco made our day! Thanks so much for taking the time to write. It's our pleasure to assist! Let us know if anything else comes up, and take care.
                              Review Author Icon

                              Resident 1247442

                              Verified Resident ā€¢ 2023 - 2024

                              4/28/2024

                              I was quoted a lower price than the rate that I am currently paying, Apartment was not moved in ready, had builders debris, neighbors constantly complained that they could hear every step that we take, I have had insulation come from my air conditioning vents which took three months for them to correct, marijuana and smoke smells drifting into the apartment due to lack of sealant in wall sockets, Iā€™ve had my HVAC system blow dirty air throughout my apartment, HVAC system broke in the heat of the summer, Ant problems, dirty elevators, and persistent water drainage in the back parking lot that my child slipped and fell in. I currently still have a bathtub that cracks even though they have tried to fix it several times. They report thereā€™s nothing they can do about it. Lastly, my floor tile is lifted in guest bedroom and will not be fixed until I move out. The new manager is very kind and responsive, but limited in how she can help. And, I absolutely love all front desk workers. My recommendation is that all Apartments be inspected and wall entry points (Bathroom vents, wall electrical plugs, HVAC room, air vents), be properlyā€¦Ā See More>
                                Manager

                                4/30/2024

                                Brea Frisco
                                Please contact the community manager at [email protected] at your earliest convenience.
                                Review Author Icon

                                Resident 1239911

                                Verified Resident ā€¢ 2024

                                4/1/2024

                                Have only lived here 3 months. I will have more of an input at a later date. Maintenance should be able to call and schedule for those families that work from home. This would help ensure we are prepared for their arrival.

                                  Manager

                                  4/4/2024

                                  Brea Frisco
                                  Thank you again for taking the time to let us know how we did. We hope you have a great day! Your recommendation matters so much, and we're so happy to have earned it. Thanks again for taking time to let the world know about your experience. Have a great day!
                                  Review Author Icon

                                  Resident 1229942

                                  Verified Resident ā€¢ 2024

                                  2/27/2024

                                  We are not happy at all. The unit is pretty but that's it . It has only been a week, February 2024 The lady in the phone was great and welcoming and explained some of the property. The coffee bar is not available after leasing office closes there is only one hangout or lounge space our experience while short was kids running around and jumping on everything parents did nothing. The property is quiet, but our place train runs through their at my window twice a day,was never told.As of Sunday no peace due to someone moved on with lousy kid behavior running stumps and jumping all day,which we are not paying for. The struggle with bringing in bags , luggage, shopping is horrible. It's far to door and a task at best, we get lost constantly. A lot of things we left out of the design portions of the conversation which was done online because it was a relocation . I want to be happy here but I am not!

                                    Manager

                                    3/26/2024

                                    Brea Frisco
                                    Hi Verified Resident 1229942 - we regret to hear you were displeased with your recent experience at Brea Frisco. Please feel free to get in touch if you'd like to discuss it with us directly so we can make it right. I'm so sorry this happened - and I'd like to understand it better. Please get in touch at [email protected] at your earliest convenience, and we'll do our best to resolve the issue with you.
                                    Review Author Icon

                                    Resident 1229609

                                    Verified Resident ā€¢ 2023 - 2024

                                    2/26/2024

                                    I love it here. There have been instances where the police came due to situations with other residents. I donā€™t mind it because I know our law enforcement officers have been doing their job and keeping it a safe community.

                                      Review Author Icon

                                      Resident 1229104

                                      Verified Resident ā€¢ 2023 - 2024

                                      2/24/2024

                                      Brea has been a wonderful place to live. The amenities are clean and amazing, apartments quiet, and the staff is very friendly and helpful. I love the free resident coffee and hanging at the cyber cafe!

                                        Manager

                                        2/27/2024

                                        Brea Frisco
                                        Hi Verified Resident 1229104 - our team strives to go Beyond Expectations for you, all day every day! Thanks for letting us know. It's our pleasure to assist! Let us know if anything else comes up, and take care.
                                        Review Author Icon

                                        anonymous

                                        Resident ā€¢ 2022 - 2024

                                        1/25/2024

                                        A nightmare, in the ------ for luxury prices!

                                        Edit: run the other way! There is endless crime because of how their gates work and there is no security on site. There are car break ins - you can hear everything your neighbors are doing. Youā€™ll never sleep and look at all the reviews before signing. There are also scorpions and bugs and floods that youā€™ll have to deal with. Worst apartment in Frisco. The new manager of this location has zero empathy and compassion for tenants. Rae and Jonathan are the only good people left that work here.

                                        Manager

                                        2/8/2024

                                        Brea Frisco
                                        Anonymous - I'm disappointed to hear you had a negative experience at our community. If there's anything else you'd like to share, please don't hesitate to contact us directly.
                                        Review Author Icon

                                        Resident 1219170

                                        Verified Resident ā€¢ 2023 - 2024

                                        1/22/2024

                                        Excellent community staff and maintenance. I'm 100% content with everything and all staff in the community. They're professional, helpful, nice, and constantly going above and beyond to ensure that residents are happy and taken care of. that means a lot to us.

                                          Manager

                                          2/8/2024

                                          Brea Frisco
                                          Verified Resident 1219170 - 100% satisfaction is our goal! Great to see Brea Frisco gave you such a great experience.
                                          Review Author Icon

                                          Resident 1216972

                                          Verified Resident ā€¢ 2023 - 2024

                                          1/14/2024

                                          Brea Frisco is the perfect apartment in Frisco, TX. Management and the leasing team are very responsive and made the leasing process a breeze. They answered all my questions both during the leasing process and post-move in.

                                            Manager

                                            1/16/2024

                                            Brea Frisco
                                            So good to hear from you! Thanks for letting us know. Have a great day!
                                            Review Author Icon

                                            Resident 1196146

                                            Verified Resident ā€¢ 2023

                                            11/5/2023

                                            I hate my experience here since the new owners took over in April. I paid extra for the beautiful lighting that has not been on for 5 months. Itā€™s not worth the money we pay to live here. Iā€™ve checked out other places after this place went down quickly and there are some new place that are much nicer and cheaper in price like the Links. So many residents are not satisfied with this place. Some have moved out and others like myself are still here complaining about it until we make our next move.

                                              Manager

                                              1/16/2024

                                              Brea Frisco
                                              We'd like very much to work with you to resolve this, so if you're willing to discuss, please reach out to us at [email protected] and we'll figure it out together.
                                              Review Author Icon

                                              Resident 1195514

                                              Verified Resident ā€¢ 2022 - 2023

                                              11/3/2023

                                              The management of Greystar has tanked the property and they will tell you all the time that you are not a priority and it shows. It is sad to be at a community where poo covers the ground and rent is screwed up all the time. Nothing is ever taken care of.

                                                Review Author Icon

                                                Resident 1195111

                                                Verified Resident ā€¢ 2023

                                                11/2/2023

                                                The move in experience was incredible. Rea helped me out when I was only apartment hunting, she told me about all the great deals so I went ahead and did it. I got approved the same day and for a huge credit to move in. It was and had been one of the best experiences Iā€™ve ever had moving into an apartment. Everything was incredibly clean and the quality of the apartment is impressive for the price Iā€™m paying. Iā€™ve signed my lease 4 months in advance so I was very well informed before moving in.

                                                  Manager

                                                  1/16/2024

                                                  Brea Frisco
                                                  So good to hear from you! Thanks for letting us know. Have a great day!

                                                  Floor Plans & Pricing

                                                  2 Bedrooms

                                                  2 Beds, 2 Baths

                                                  See Floor Plan Details

                                                  Disclaimer: Special, prices and availabilities subject to change.

                                                  epIQ Ratings

                                                  What is epIQ?

                                                  The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                  epIQ Report Card

                                                  In partnership with SatisFactsā„¢

                                                  Community epIQ Grade

                                                  B+
                                                  B+

                                                  Renter Ratings

                                                  B+

                                                  Review Ratings

                                                  Noise

                                                  3.9

                                                  Grounds

                                                  4.0

                                                  Safety

                                                  3.8

                                                  Office Staff

                                                  4.3

                                                  Maintenance

                                                  3.8

                                                  Neighborhood

                                                  4.4

                                                  Survey Ratings

                                                  SatisFactsā„¢ Tour Survey

                                                  SatisFactsā„¢ Move-In Survey

                                                  SatisFactsā„¢ Maintenance Survey

                                                  SatisFactsā„¢ Renewal Survey

                                                  Review Count

                                                  A-

                                                  Number of reviews in the past 365 days

                                                  24

                                                  Managerā€™s Review Engagement

                                                  A-

                                                  Percentage of reviews responded to

                                                  83.33%

                                                  Managerā€™s Review Reply Time

                                                  C-

                                                  Average time to respond to reviews

                                                  52.21 days

                                                  View Community Timeline
                                                  View Community Timeline
                                                  This community is managed by

                                                  Greystar

                                                  A-
                                                  A-
                                                  Communities
                                                  3471

                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  How is Brea Frisco Rated?
                                                  Based on 34 number of votes by renters, Brea Frisco is currently rated 4 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at Brea Frisco?
                                                  Brea Frisco is rated 4/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                  How effective was the maintenance team when resolving your problem?
                                                  Brea Frisco is rated 3.8/5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                                  What are noise levels like at Brea Frisco?
                                                  Brea Frisco is rated 3.9/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                  How safe is Brea Frisco?
                                                  Brea Frisco is rated 3.8/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                  How satisfied are residents with the neighborhood?
                                                  Brea Frisco is rated 4.4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                  How satisfied are residents with the staff at Brea Frisco?
                                                  Brea Frisco is rated 4.3/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 83.3333% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 52.21 days to their community reviews in the past year.
                                                  Who manages Brea Frisco?
                                                  Greystar
                                                  What is the pet policy at Brea Frisco?
                                                  No pet policy available
                                                  What types of floor plans are available?
                                                  2 Beds, 2 Baths

                                                  Check Availability

                                                  Brea Frisco

                                                  October 2024

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                                                  Beds

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                                                  Baths

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                                                  Brea Frisco is an apartment in Frisco in zip code 75033. This community has a 2 Beds, 2 Baths, and is for rent for $2,500. Nearby cities include The Colony, Little Elm, Plano, Prosper, Allen, Aubrey, Mckinney, Fairview, Carrollton, Lake Dallas, Lewisville, Celina, and Addison.

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