4.6 rating
121 total reviews
(
Verified
)
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Resident 1285849
Verified Resident • 2024
10/9/2024
It is quiet, clean, and maintained. You have the random children running around unattended every now and then, but the staff addresses it quickly. The staff is also quick to respond to you. I can call and I will have a returned call within an hour.
Resident 1273508
Verified Resident • 2024
8/20/2024
its great living here ...........................................................
8/21/2024
Resident 1249750
Verified Resident • 2024
5/8/2024
The staff is nice but there needs to be some improvement on how residents receive packages, the speeding Through the parking lot, children running through areas that are not designated for playing and the people who pick up the trash never come on time
5/9/2024
Resident 1235678
Verified Resident • 2024
3/17/2024
I haven’t been here long. My move in experience was not pleasant as there was so many issues that needed to be fixed that were not done prior to me moving in. I still have issues with the shower knob which they avoid replacing so I have to keep calling for it to be fixed. The front door will never be fixed as it looks like someone shot it up with a BB gun. Also square footage in not accurate as it turns out the 1 bed room is quite small(says 953 sqft but is really maybe 830-855) considering I came from 926 sq ft and it fit my same furniture as this one doesn’t.
3/20/2024
Resident 1216135
Verified Resident • 2023 - 2024
1/11/2024
Run away from this community, although it looks good and looks well kept, there is a lot of ants and no one to help. I am very very disappointed in the service that my son and I received especially when we called regarding our ants issue.
1/13/2024
Resident 1214257
Verified Resident • 2023
1/5/2024
Good community to live. Missing children park area which is basic ones. good service. Good community to live. Missing children park area which is basic ones. good service. Good community to live. Missing children park area which is basic ones. good service. Good community to live. Missing children park area which is basic ones. good service.
1/6/2024
Resident 1198716
Verified Resident • 2023
11/12/2023
We just resident for only two months we feel safe and comfy in the community, we like the caring of the landscape but it needs some cleaning because of animal waste, also we found many rats at the last days
11/13/2023
Resident 1195147
Verified Resident • 2023
11/2/2023
Beautiful and well maintained apartments. You’re closer to Prosper and McKinney than Frisco center city. So you’ll have to go far to use town amenities like the Frisco public library. Other than that a good location and good apartments.
11/4/2023
Resident 1192535
Verified Resident • 2023
10/24/2023
The community is good, I like the amenities like pool and the gym. More information about group training classes would be helpful. If we have a calendar for it, or if there is a specific person we need to talk to that helps.
10/25/2023
anonymous
Resident • 2020 - 2023
10/23/2023
Beautiful complex! I love the walking trails, landscaping and the pool is huge. The team does a great job with the upkeep. Although it is an apartment complex, it feels like a mini secluded neighborhood.
10/25/2023
anonymous
Resident • 2022 - 2023
10/23/2023
Amazing Management and Service Team
I have lived at several apartment complex’s within the past few years and I can say I feel like I have found the place I would like to stay at for quite awhile. The office team and management are all extremely kind and the service is fantastic. Any request I submit is taken care of or addresses the same day!
10/25/2023
Resident 1072331
Verified Resident • 2023
9/22/2023
I love living here. The apartment staff's family members are all so kind. Work orders are taken care of promptly. Since I moved in, the property has been kept well. I'm grateful. …………………………………………………
9/24/2023
Resident 1177069
Verified Resident • 2023
9/5/2023
I liked the spacious apartments with a very nice large swimming pool. Complex has lot of open space and its neatly maintained. Staff is very courteous and always eager to help. I am happy with my move in
9/7/2023
Resident 1172687
Verified Resident • 2023
8/22/2023
Very poor move-in experience. Staff does not treat the Tenants as humans. They are very mechanical. Very expensive rent but amenities are very bad. Gym equipment is very old. Dishwasher is not drying the dishes. Washer and Dryer were are not clean when moving in.
8/28/2023
Resident 1172232
Verified Resident • 2023
8/21/2023
The staff and maintenance team here are very polite and quickly respond to any requests we have had. The grounds and buildings are always clean and maintained. It has been a very quiet and stress free place to live.
8/24/2023
Resident 1151014
Verified Resident • 2023
6/17/2023
Starting from the tour, application , approvals, Move in - Community helped me in every aspect of it to make this process seamlessly easy. Service team's prompt response to service requests is great. spacious floor plans and resort style pool and good neighborhood makes this place great.
6/19/2023
anonymous
Resident • 2022
10/13/2022
Love my new apartment
I just relocated to the Frisco area and was so excited to find a quiet apartment that is spacious and affordable. The service team has been great and the office staff made the application and move in process easy.
1/1/2023
Updated Review
anonymous
Resident • 2020 - 2021
4/9/2021
This Apartment is an amazing, very clean and quite. They always make sure everything is ok with you and make you feel comfortable. They are very considerable when you have a little issue of late payment, as soon you inform them in time they will work things out with you. I will always recommend my friends to live there, and everything is very close to you. Walmart, mall, good restaurants, toyota etc, name it. My friends go for the Apartment and you will really enjoy it, talk about parking, it was great, invite your friends They will have space to park their cars without any issue. I love the apartment so much.
anonymous
Resident • 2021
4/2/2021
After dealing with horrible management and maintenance at my previous complex, I came across Cortland and was smitten by the professional, friendly, courteous, caring, and respectful staff. My move was so smooth and pleasant there was nothing for me to check off on my inventory move-in sheet because the apartment was excellent. Up-to-date amenities, cabinetry, security, etc. Most important is friendly and caring staff and friendly neighbors which makes a world of a difference where you live. Good management and good neighbors make a great community with unity.
anonymous
prospective • Visited 2020
9/10/2020
Such an amazing and clean community! The staff is prompt and very professional. Love this community! Every time I visit, the grounds are clean and the staff are always glad to help. Great customer experience for sure!
David_R540
Resident • 2020
9/9/2020
We are new to Cortland but everything is going well so far! Emily was great in getting everything set up for our move, and we really like the complex and location! We have been here for about a week!!!
anonymous
Resident • 2020
9/8/2020
Moved from west Texas in January and since then the front office has been very helpful in answering any current and previous questions that I have had. Everyone has been very nice and eager to help. Customer service is awesome!
anonymous
Resident • 2020
8/22/2020
It'll be a year next month I moved into my apartment at Cortland Present North & I'm very happy with it. It's the best apartment complex I've lived in. Plus the office staff are really great. They're helpful, understanding & work with me if in need. Maintenance has always been available which I only needed help once since I've been here & arrived quickly. I would recommend Cortland Preston North to anyone looking for an apartment.
Alis0817
Resident • 2020
8/22/2020
Love living here we just renewed our lease again! We just wouldnt be satisfied anywhere else i know. Everything is perfect. The amenities, the front office, clean, safe, pretty! Also the neighbors are sweet we have had times when our packages were misplaced by amazon they were nice enough to drop it to us or front office for us.
da1truphoenix
Resident • 2020
8/22/2020
I just moved in a few weeks ago and everyone at the office has made the transition really great! Even when a little bump/problem came up, they were quick to help with the issue. I've been really liking the valet trash service. The property is really nice and it's been very quiet so far
The Celina
1 Bed, 1 Bath | 661 sq. ft.
$1,231
3 Available Units
See Floor Plan Details
The Eldorado
1 Bed, 1 Bath | 768 sq. ft.
$1,267
3 Available Units
See Floor Plan Details
The Hidden Hills
1 Bed, 1 Bath | 984 sq. ft.
$1,662
1 Available Unit
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The Cima
1 Bed, 1 Bath | 695 sq. ft.
$1,241
See Floor Plan Details
The Collin
1 Bed, 1 Bath | 808 sq. ft.
$1,311
See Floor Plan Details
The Farm
1 Bed, 1 Bath | 953 sq. ft.
$1,497
See Floor Plan Details
The Panther Creek
2 Beds, 2 Baths | 1,121 sq. ft.
$1,739
3 Available Units
See Floor Plan Details
The Legacy
2 Beds, 2 Baths | 1,112 sq. ft.
$1,699
2 Available Units
See Floor Plan Details
The Prosper
2 Beds, 2 Baths | 1,279 sq. ft.
$1,879
2 Available Units
See Floor Plan Details
The Stages
2 Beds, 2 Baths | 1,337 sq. ft.
$2,140
2 Available Units
See Floor Plan Details
The Preston
2 Beds, 2 Baths | 1,151 sq. ft.
$1,930
1 Available Unit
See Floor Plan Details
The Sovereign
2 Beds, 2 Baths | 1,282 sq. ft.
$2,065
1 Available Unit
See Floor Plan Details
The Star
2 Beds, 2 Baths | 1,457 sq. ft.
$2,345
1 Available Unit
See Floor Plan Details
The Prestwyck
2 Beds, 2 Baths | 1,218 sq. ft.
$2,024
See Floor Plan Details
The Stratton
3 Beds, 2 Baths | 1,368 sq. ft.
$2,098
1 Available Unit
See Floor Plan Details
The University
3 Beds, 2 Baths | 1,469 sq. ft.
$2,204
1 Available Unit
See Floor Plan Details
The Westridge
3 Beds, 2 Baths | 1,508 sq. ft.
$2,350
See Floor Plan Details
The Willow
3 Beds, 2 Baths | 1,585 sq. ft.
$2,380
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings
Noise
4.5
Grounds
4.4
Safety
4.3
Office Staff
4.3
Maintenance
3.7
Neighborhood
3.9
Survey Ratings
SatisFacts™ Tour Survey
SatisFacts™ Move-In Survey
SatisFacts™ Maintenance Survey
SatisFacts™ Renewal Survey
Review Count
Number of reviews in the past 365 days
11
Manager’s Review Engagement
Percentage of reviews responded to
90.91%
Manager’s Review Reply Time
Average time to respond to reviews
1.45 days
Cortland Preston North
Cortland Preston North is a 661 - 1,585 sq. ft. apartment in Frisco in zip code 75033. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,231. Nearby cities include The Colony, Little Elm, Plano, Prosper, Allen, Aubrey, Mckinney, Fairview, Carrollton, Lake Dallas, Lewisville, Celina, and Addison.