4.5 rating
50 total reviews
(
47 Verified
)
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Summarized by generative AI from text of customer reviews
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Updated Review
Current Resident 1344067
Verified Resident • 2023 - 2026
4.7
3/30/2026
I would just say that you really needed to make the dog park really much bigger that huge weed patch could’ve been for dogs and it would’ve looked a lot better. I also think that you probably should put slow down bars in the entranceway because we have a couple of knit networks here that speed in and out.6
Current Resident 1412374
Verified Resident • 2025 - 2026
4.5
3/26/2026
The apartment is very beautiful and comfortable. The pool and gym area are amazing. Just my neighborhood on bottom is not that friendly and the maintenance took two days to show up to fix our AC. But overall, we are very happy for living here
3/31/2026
Current Resident 51829
Resident • 2025 - 2026
5.0
3/23/2026
Love Citizen House!
Love Citizen House Wolf Ranch! Office staff are always helpful! Maintenance staff are always respectful and quick to respond if needed. Very pet friendly. Very nice community facilities. Fun events twice a month. Dedicated community members to welcome new residents. Love the apps to manage payments and hear about what’s going on plus submitting maintenance requests. Super easy to navigate. 10/10 recommend!
3/31/2026
Current Resident 1411273
Verified Resident • 2026
5.0
3/20/2026
By far one of the best experiences I’ve had leasing an apartment. The leasing staff is prompt and professional and the property is well-maintained. The neighborhood also has trails for hiking and a creek nearby. Highly recommend!
3/31/2026
Current Resident 1405620
Verified Resident • 2025
4.8
2/19/2026
I like this place. There are many professionals working here who help people solve problems with the internet, air conditioning, etc. Everything is fast and reliable, and it's very pleasant to live here because the communication between residents and the administration is simply incredible!
2/21/2026
Current Resident 1403934
Verified Resident • 2025
5.0
2/10/2026
Very new neighborhood, conveniently located as well as luxury amenities. Well designed floor plans and structure. Extra living accessories if needed, like car charging station, and ports. Helpful staff with great knowledge of the property.
2/16/2026
Current Resident 1399804
Verified Resident • 2025
5.0
1/21/2026
The experience has been very friendly and respectful. Staff has been very attentive and helpful with my concerns. They have been helpful helping me out with problems I’ve had with apps and access issues.
1/23/2026
Updated Review
Current Resident 1379041
Verified Resident • 2024 - 2025
5.0
12/16/2025
Pleasant and beautiful community always quiet neighbors are amazing parking is great grounds and complex are clean never had issues always friendly and accommodating staff easy application process great rental incentives
12/21/2025
Current Resident 1379359
Verified Resident • 2024 - 2025
5.0
10/21/2025
Excelente . Muy lindo todo y los trabajadores muy atentos . Se preocupan por tus necesidades. Se realizan muchos eventos lindos . Puedes tener tu mascota sin problemas con su parque . Mucha limpieza y el parqueo es amplio
10/31/2025
Current Resident 1374374
Verified Resident • 2024 - 2025
3.0
10/3/2025
I have lived in a “luxury” apartment before, this experience is subpar to say the least. I should have peace in my home especially for $2100/mth. However, between the scorpions in unit, rattlesnakes and tarantulas in the parking lot and breezeways, and constant barking dogs and dog poo strewn about, “luxury” is a gross overstatement. I personally wouldn’t recommend CHWR and will be prepared to move once lease expires Jan. 2027. Not to mention the fluctuating monthly invoices. As a solo tenant, can’t for the life of me understand why I’m paying so much for trash fees and covering the “dumping” of non-tenants.
10/9/2025
Current Resident 1374050
Verified Resident • 2023 - 2025
4.5
10/2/2025
We have lived at CHWR for more than a year now and just re signed a 15 month lease, we have grown our family here and it’s truly a wonderful place to be. The office staff Kate, Caitlin, Keisha are all wonderful with us and our children, they are always so attentive when we have concerns and are quick to resolve any issues by going above and beyond to make sure we are satisfied. Our maintenance staff is also incredible, all of them are kind and courteous and know what they’re doing. We love calling this place home, because of the wonderful people who make it feel that way.
10/9/2025
Current Resident 1371457
Verified Resident • 2024 - 2025
3.2
9/23/2025
I would like to raise a concern regarding the current condition of our parking area. Over the past several weeks, it has become clear that a number of junk or abandoned vehicles have been left parked in the lot. Several of these cars appear to be non-operational, with expired tags, flat tires, broken windows, or other visible signs of neglect. Not only do they take up valuable parking spaces that could be used by residents and their guests, but they also create an unsightly and unwelcoming appearance in an area that should be kept orderly and safe. The presence of these junk cars also poses additional risks. Abandoned vehicles are more likely to attract vandalism or criminal activity, and in some cases, they may even present safety hazards. For example, leaking fluids from neglected cars can damage the pavement, create slip hazards, or contaminate the surrounding environment. Broken glass or sharp edges also increase the risk of accidental injury. These are concerns that affect everyone who lives here and uses the parking area. I kindly ask that management take prompt action to resolve this matter. Possible solutions might include tagging the cars with warnings, reaching out to the owners, or arranging for removal and towing if no response is received. Addressing this issue will not only free up much-needed parking space but also help maintain the overall safety, cleanliness, and appearance of our community. Thank you for your attention and for working with residents to keep our shared spaces well cared
9/27/2025
Current Resident 1363970
Verified Resident • 2025
4.7
8/31/2025
My overall experience has been good. There were a few small issues like cleaning and minor maintenance but management fixed it right away. So far everything has been nice. I would recommend this apartment.
9/6/2025
Current Resident 1360156
Verified Resident • 2024 - 2025
4.3
8/19/2025
One of the biggest reasons I chose this community was because it is gated. Most of the time the gates are wide open and do not close. As a single mom and woman this is a huge safety concern. I also recommend that a smoking area be created.
9/6/2025
Current Resident 1349507
Verified Resident • 2025
5.0
7/11/2025
MUY BUENA, AMABILIDAD, AREAS LIMPIAS, VECINOS TRANQUILOS, SEGURIDAD, MANTENIMIENTO ACTIVO, EL PERSONAL QUE LABORA EN EL CONJUNTO MUY AMABLES TODOS, EDUCADOS Y BUSCAN A SOLUCIONAR EL PROBLEMA RAPIDO, LO RECOMIENDO, ES MUY BUENO
7/16/2025
Current Resident 1348004
Verified Resident • 2025
5.0
7/6/2025
I believe that moving here, is the first time in my life that I have ever felt at home. I could not become any happier with my living situation. Property management goes above and beyond and I love all of them!
7/10/2025
Current Resident 1347380
Verified Resident • 2025
2.8
7/3/2025
I enjoyed living here however they have their moments of incapabilities to provide clear information based on pro promotions, and maintenance The survey is frustrating because I have to have a minimum of 201 characters.
7/10/2025
Current Resident 1347129
Verified Resident • 2025
5.0
7/2/2025
Love the staff very professional and helpful The community always quiet and always friendly Over all everything is perfect, pool always clean. Gym clean and sanitize. Parking lot no issues with other renters. Friendly neighbors.
7/10/2025
Current Resident 1341750
Verified Resident • 2025
4.7
6/10/2025
The communal areas are well maintained, very clean and neat. The office staff is very helpful. The maintenance staff is very responsive to any issues and repairs that are required. The community offers various activities on site that I am looking forward to participating in.
6/17/2025
Current Resident 1339330
Verified Resident • 2024 - 2025
2.0
6/2/2025
Awful from day 1. I can’t wait to move out when my lease is up. I have spoken to them already about issues. I look forward to moving out as soon as I can. There were crickets infestation. The apartment was not cleaned before I moved in and many other issues.
6/4/2025
Updated Review
Current Resident 1247677
Verified Resident • 2024 - 2025
4.5
4/12/2025
The service is the best I’ve ever had! They are prompt, knowledgeable, and courteous. The office staff is also just as efficient and always helpful. They are all so nice and fun as well and working to maintain a comfortable feeling and in designing new fun activities around the property. It’s a great place to live!
4/16/2025
Current Resident 1328301
Verified Resident • 2024 - 2025
4.8
4/10/2025
My only complaint is the dog park gate is still broken and the amount of feces in the park and grounds of the community. Other than that I am very pleased. I look forward to any amenities that will be added at a later date.
4/16/2025
Current Resident 1322315
Verified Resident • 2024
4.7
3/11/2025
I absolutely love living at Citizen House. Everyone on the staff is extremely friendly and easy to talk to, nice amenities including pool, cowork area, and gym, plenty of community events and beautiful well maintained apartments.
3/17/2025
Current Resident 1316628
Verified Resident • 2023 - 2024
3.5
2/12/2025
The overall apartment is great. I’d say the staff and their SOP’s can use some work. There’s a lot of issue with the mail room and people’s packages going missing or not being delivered. Their maintenance so far has been pretty poor concerning a plumbing issue that I’ve had in my apartment. They haven’t fixed it permanently and it’s just a continuous issue. They are having to come out and address. And when I call the office, they seem to just brush it off instead of saying they’ll work to fix the issue and maybe have better communication.
2/17/2025
Current Resident 1311399
Verified Resident • 2024
4.7
1/20/2025
Hoping that all problems of this place being a new build will be taken cared of so others don’t have any problems. These are nice apartments and the location is nice. It needs a traffic light. Place is well maintained and employees are very friendly and helpful.
1/23/2025
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 22 reviews)
Noise
4.1
Grounds
4.3
Safety
4.5
Office Staff
4.4
Maintenance
4.6
Neighborhood
4.5
Survey Scores N/A
Review Count
Number of reviews in the past 365 days
22
Manager’s Review Engagement
Percentage of reviews responded to
95.45%
Manager’s Review Reply Time
Average time to respond to reviews
6.09 days
Citizen House Wolf Ranch
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Citizen House Wolf Ranch is an apartment in Georgetown in zip code 78628. This community has a 0 Bed, 0 Bath Nearby cities include Round Rock, Hutto, Leander, Cedar Park, Granger, Jarrell, Pflugerville, Liberty Hill, Taylor, Manor, Austin, Salado, and Lago Vista.