Citizen House Wolf Ranch
A
A
1201 Wolf Ranch Canyon Road, Georgetown, TX 78628

4.5

(50 Reviews)

Reviews

4.5 rating

50 total reviews

(

47 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

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Current Resident 1344067

Verified Resident 2023 - 2026

4.7

3/30/2026

I would just say that you really needed to make the dog park really much bigger that huge weed patch could’ve been for dogs and it would’ve looked a lot better. I also think that you probably should put slow down bars in the entranceway because we have a couple of knit networks here that speed in and out.6

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    Current Resident 1412374

    Verified Resident 2025 - 2026

    4.5

    3/26/2026

    The apartment is very beautiful and comfortable. The pool and gym area are amazing. Just my neighborhood on bottom is not that friendly and the maintenance took two days to show up to fix our AC. But overall, we are very happy for living here

      Property Manager Response

      3/31/2026

      Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
      Review Author Icon

      Current Resident 51829

      Resident 2025 - 2026

      5.0

      3/23/2026

      Love Citizen House!

      Love Citizen House Wolf Ranch! Office staff are always helpful! Maintenance staff are always respectful and quick to respond if needed. Very pet friendly. Very nice community facilities. Fun events twice a month. Dedicated community members to welcome new residents. Love the apps to manage payments and hear about what’s going on plus submitting maintenance requests. Super easy to navigate. 10/10 recommend!

        Property Manager Response

        3/31/2026

        It's experiences like yours that really keep us motivated! We are always more than happy to assist you if anything else comes up. Take care!
        Review Author Icon

        Current Resident 1411273

        Verified Resident 2026

        5.0

        3/20/2026

        By far one of the best experiences I’ve had leasing an apartment. The leasing staff is prompt and professional and the property is well-maintained. The neighborhood also has trails for hiking and a creek nearby. Highly recommend!

          Property Manager Response

          3/31/2026

          Thank you for your kind review; we are happy to pass along your comments to the team here at Citizen House Wolf Ranch!
          Review Author Icon

          Current Resident 1405620

          Verified Resident 2025

          4.8

          2/19/2026

          I like this place. There are many professionals working here who help people solve problems with the internet, air conditioning, etc. Everything is fast and reliable, and it's very pleasant to live here because the communication between residents and the administration is simply incredible!

            Property Manager Response

            2/21/2026

            Thank you so much for the thoughtful review! We re so glad to hear our team has been able to assist quickly and reliably, and that communication has made your experience even better. It truly means a lot to know you enjoy living here we re grateful to have you as part of our community!
            Review Author Icon

            Current Resident 1403934

            Verified Resident 2025

            5.0

            2/10/2026

            Very new neighborhood, conveniently located as well as luxury amenities. Well designed floor plans and structure. Extra living accessories if needed, like car charging station, and ports. Helpful staff with great knowledge of the property.

              Property Manager Response

              2/16/2026

              Thank you for the thoughtful review! It s great to hear the extra features and knowledgeable team have made a positive impact- we truly appreciate you being part of our community!
              Review Author Icon

              Current Resident 1399804

              Verified Resident 2025

              5.0

              1/21/2026

              The experience has been very friendly and respectful. Staff has been very attentive and helpful with my concerns. They have been helpful helping me out with problems I’ve had with apps and access issues.

                Property Manager Response

                1/23/2026

                Thank you for taking the time to share your experience. We re pleased to hear our team has been able to assist you with your concerns and access needs, and we appreciate your feedback.

                Updated Review

                Review Author Icon

                Current Resident 1379041

                Verified Resident 2024 - 2025

                5.0

                12/16/2025

                Pleasant and beautiful community always quiet neighbors are amazing parking is great grounds and complex are clean never had issues always friendly and accommodating staff easy application process great rental incentives

                  Property Manager Response

                  12/21/2025

                  Wow! Thank you for your amazing review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Best, Your CHWR Team
                  Review Author Icon

                  Current Resident 1379359

                  Verified Resident 2024 - 2025

                  5.0

                  10/21/2025

                  Excelente . Muy lindo todo y los trabajadores muy atentos . Se preocupan por tus necesidades. Se realizan muchos eventos lindos . Puedes tener tu mascota sin problemas con su parque . Mucha limpieza y el parqueo es amplio

                    Property Manager Response

                    10/31/2025

                    We are always more than happy to assist you if anything else comes up. Take care!
                    Review Author Icon

                    Current Resident 1374374

                    Verified Resident 2024 - 2025

                    3.0

                    10/3/2025

                    I have lived in a “luxury” apartment before, this experience is subpar to say the least. I should have peace in my home especially for $2100/mth. However, between the scorpions in unit, rattlesnakes and tarantulas in the parking lot and breezeways, and constant barking dogs and dog poo strewn about, “luxury” is a gross overstatement. I personally wouldn’t recommend CHWR and will be prepared to move once lease expires Jan. 2027. Not to mention the fluctuating monthly invoices. As a solo tenant, can’t for the life of me understand why I’m paying so much for trash fees and covering the “dumping” of non-tenants.

                      Property Manager Response

                      10/9/2025

                      We re truly sorry to hear about your experience and appreciate you taking the time to share your feedback. We understand how important it is to feel comfortable and at peace in your home. Our team would like the opportunity to address your concerns directly please reach out to us at chwolfranchmgr@greystar.com or stop by the office so we can work toward a resolution together. The Citizen House Wolf Ranch Team
                      Review Author Icon

                      Current Resident 1374050

                      Verified Resident 2023 - 2025

                      4.5

                      10/2/2025

                      We have lived at CHWR for more than a year now and just re signed a 15 month lease, we have grown our family here and it’s truly a wonderful place to be. The office staff Kate, Caitlin, Keisha are all wonderful with us and our children, they are always so attentive when we have concerns and are quick to resolve any issues by going above and beyond to make sure we are satisfied. Our maintenance staff is also incredible, all of them are kind and courteous and know what they’re doing. We love calling this place home, because of the wonderful people who make it feel that way.

                        Property Manager Response

                        10/9/2025

                        Thank you so much for sharing your experience! We re thrilled to hear that you and your family feel at home here and that our team has been able to support you along the way. We truly appreciate your kind words and are so glad you re part of the CHWR community!
                        Review Author Icon

                        Current Resident 1371457

                        Verified Resident 2024 - 2025

                        3.2

                        9/23/2025

                        I would like to raise a concern regarding the current condition of our parking area. Over the past several weeks, it has become clear that a number of junk or abandoned vehicles have been left parked in the lot. Several of these cars appear to be non-operational, with expired tags, flat tires, broken windows, or other visible signs of neglect. Not only do they take up valuable parking spaces that could be used by residents and their guests, but they also create an unsightly and unwelcoming appearance in an area that should be kept orderly and safe. The presence of these junk cars also poses additional risks. Abandoned vehicles are more likely to attract vandalism or criminal activity, and in some cases, they may even present safety hazards. For example, leaking fluids from neglected cars can damage the pavement, create slip hazards, or contaminate the surrounding environment. Broken glass or sharp edges also increase the risk of accidental injury. These are concerns that affect everyone who lives here and uses the parking area. I kindly ask that management take prompt action to resolve this matter. Possible solutions might include tagging the cars with warnings, reaching out to the owners, or arranging for removal and towing if no response is received. Addressing this issue will not only free up much-needed parking space but also help maintain the overall safety, cleanliness, and appearance of our community. Thank you for your attention and for working with residents to keep our shared spaces well cared

                          Property Manager Response

                          9/27/2025

                          Hi there! Thank you for taking the time to bring this to our attention. We will review this matter with the onsite team and see how we can best address this. Best, Your CHWR Team
                          Review Author Icon

                          Current Resident 1363970

                          Verified Resident 2025

                          4.7

                          8/31/2025

                          My overall experience has been good. There were a few small issues like cleaning and minor maintenance but management fixed it right away. So far everything has been nice. I would recommend this apartment.

                            Property Manager Response

                            9/6/2025

                            If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                            Review Author Icon

                            Current Resident 1360156

                            Verified Resident 2024 - 2025

                            4.3

                            8/19/2025

                            One of the biggest reasons I chose this community was because it is gated. Most of the time the gates are wide open and do not close. As a single mom and woman this is a huge safety concern. I also recommend that a smoking area be created.

                              Property Manager Response

                              9/6/2025

                              We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Citizen House Wolf Ranch! I will let the management team know about your recommendations. If there is ever anything that we can do for you, please do not hesitate to reach out! Best, Your CHWR Team
                              Review Author Icon

                              Current Resident 1349507

                              Verified Resident 2025

                              5.0

                              7/11/2025

                              MUY BUENA, AMABILIDAD, AREAS LIMPIAS, VECINOS TRANQUILOS, SEGURIDAD, MANTENIMIENTO ACTIVO, EL PERSONAL QUE LABORA EN EL CONJUNTO MUY AMABLES TODOS, EDUCADOS Y BUSCAN A SOLUCIONAR EL PROBLEMA RAPIDO, LO RECOMIENDO, ES MUY BUENO

                                Property Manager Response

                                7/16/2025

                                Muchas gracias por tus amables palabras!
                                Review Author Icon

                                Current Resident 1348004

                                Verified Resident 2025

                                5.0

                                7/6/2025

                                I believe that moving here, is the first time in my life that I have ever felt at home. I could not become any happier with my living situation. Property management goes above and beyond and I love all of them!

                                  Property Manager Response

                                  7/10/2025

                                  You're our first priority! We're happy our team members went Beyond Expectations for you here at Citizen House Wolf Ranch. At Citizen House Wolf Ranch, it's our pleasure to serve. Hope we can be off assistance to you in the future! Best wishes from Citizen House Wolf Ranch.
                                  Review Author Icon

                                  Current Resident 1347380

                                  Verified Resident 2025

                                  2.8

                                  7/3/2025

                                  I enjoyed living here however they have their moments of incapabilities to provide clear information based on pro promotions, and maintenance The survey is frustrating because I have to have a minimum of 201 characters.

                                    Property Manager Response

                                    7/10/2025

                                    It's truly upsetting to hear that you didn't receive the top-notch service we strive to provide. I'm going to talk to the team here at Citizen House Wolf Ranch to see how we can improve for next time. Thanks for the valuable feedback. Please reach out to us at chwolfranchmgr@greystar.com so we can chat about ways to improve your experience.
                                    Review Author Icon

                                    Current Resident 1347129

                                    Verified Resident 2025

                                    5.0

                                    7/2/2025

                                    Love the staff very professional and helpful The community always quiet and always friendly Over all everything is perfect, pool always clean. Gym clean and sanitize. Parking lot no issues with other renters. Friendly neighbors.

                                      Property Manager Response

                                      7/10/2025

                                      Wow, your review about Citizen House Wolf Ranch made our day! Thanks so much for taking the time to write. We're always here for you! If you ever need anything else, just give us a call or stop by. Have an awesome day!
                                      Review Author Icon

                                      Current Resident 1341750

                                      Verified Resident 2025

                                      4.7

                                      6/10/2025

                                      The communal areas are well maintained, very clean and neat. The office staff is very helpful. The maintenance staff is very responsive to any issues and repairs that are required. The community offers various activities on site that I am looking forward to participating in.

                                        Property Manager Response

                                        6/17/2025

                                        WOW your review about Citizen House Wolf Ranch made our day! Thanks so much for taking the time to write. At Citizen House Wolf Ranch, it's our pleasure to serve. Hope we can be off assistance to you in the future! Best wishes from Citizen House Wolf Ranch. Best, Your CHWR Team
                                        Review Author Icon

                                        Current Resident 1339330

                                        Verified Resident 2024 - 2025

                                        2.0

                                        6/2/2025

                                        Awful from day 1. I can’t wait to move out when my lease is up. I have spoken to them already about issues. I look forward to moving out as soon as I can. There were crickets infestation. The apartment was not cleaned before I moved in and many other issues.

                                          Property Manager Response

                                          6/4/2025

                                          I'm disappointed to hear that your experience at Citizen House Wolf Ranch wasn't a positive one. I'll speak with the team about what we can do better next time. Our community manager would really like to speak with you about this. Please contact us at chwolfranchmgr@greystar.com as soon as you've got a moment. We look forward to hearing from you. Best, Your CHWR Team

                                          Updated Review

                                          Review Author Icon

                                          Current Resident 1247677

                                          Verified Resident 2024 - 2025

                                          4.5

                                          4/12/2025

                                          The service is the best I’ve ever had! They are prompt, knowledgeable, and courteous. The office staff is also just as efficient and always helpful. They are all so nice and fun as well and working to maintain a comfortable feeling and in designing new fun activities around the property. It’s a great place to live!

                                            Property Manager Response

                                            4/16/2025

                                            We really appreciate the positive review! Thanks for taking the time to do it. Thanks again for recommending Citizen House Wolf Ranch! Hope you have an amazing day. Best, Your Citizen House Wolf Ranch Team
                                            Review Author Icon

                                            Current Resident 1328301

                                            Verified Resident 2024 - 2025

                                            4.8

                                            4/10/2025

                                            My only complaint is the dog park gate is still broken and the amount of feces in the park and grounds of the community. Other than that I am very pleased. I look forward to any amenities that will be added at a later date.

                                              Property Manager Response

                                              4/16/2025

                                              Thanks for taking the time to give us this feedback! We appreciate you. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Best, Your Citizen House Wolf Ranch Team
                                              Review Author Icon

                                              Current Resident 1322315

                                              Verified Resident 2024

                                              4.7

                                              3/11/2025

                                              I absolutely love living at Citizen House. Everyone on the staff is extremely friendly and easy to talk to, nice amenities including pool, cowork area, and gym, plenty of community events and beautiful well maintained apartments.

                                                Property Manager Response

                                                3/17/2025

                                                Verified Resident 1322315 - we're delighted you had such a fantastic experience! Your recommendation matters so much, and we're so happy to have earned it. Thanks again for taking time to let the world know about your experience. Have a great day! Best, Your Citizen House Wolf Ranch Team
                                                Review Author Icon

                                                Current Resident 1316628

                                                Verified Resident 2023 - 2024

                                                3.5

                                                2/12/2025

                                                The overall apartment is great. I’d say the staff and their SOP’s can use some work. There’s a lot of issue with the mail room and people’s packages going missing or not being delivered. Their maintenance so far has been pretty poor concerning a plumbing issue that I’ve had in my apartment. They haven’t fixed it permanently and it’s just a continuous issue. They are having to come out and address. And when I call the office, they seem to just brush it off instead of saying they’ll work to fix the issue and maybe have better communication.

                                                  Property Manager Response

                                                  2/17/2025

                                                  Hello Verified Resident 1316628 - thanks so much for the feedback. Your input matters! I'll pass along your comments to the team. We strive to be the best and I'm sorry to hear that we missed your mark. We hope that you have a great day. If you have any additional comments or concerns, please do not hesitate to reach out! Best, Your Citizen House Wolf Ranch Team
                                                  Review Author Icon

                                                  Current Resident 1311399

                                                  Verified Resident 2024

                                                  4.7

                                                  1/20/2025

                                                  Hoping that all problems of this place being a new build will be taken cared of so others don’t have any problems. These are nice apartments and the location is nice. It needs a traffic light. Place is well maintained and employees are very friendly and helpful.

                                                    Property Manager Response

                                                    1/23/2025

                                                    Verified Resident 1311399 - thanks for your lovely comments about our team. We'll be sure to let them know they went Beyond Expectations! We're always here for you! If you ever need anything else, just give us a call or stop by. Have an awesome day! Best, Your Citizen House Wolf Ranch Team

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    A

                                                    Review Ratings (from 22 reviews)

                                                    Noise

                                                    4.1

                                                    Grounds

                                                    4.3

                                                    Safety

                                                    4.5

                                                    Office Staff

                                                    4.4

                                                    Maintenance

                                                    4.6

                                                    Neighborhood

                                                    4.5

                                                    Survey Scores N/A

                                                    Review Count

                                                    A

                                                    Number of reviews in the past 365 days

                                                    22

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    95.45%

                                                    Manager’s Review Reply Time

                                                    B+

                                                    Average time to respond to reviews

                                                    6.09 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Other
                                                    • Air Conditioning
                                                    • Community Center
                                                    • On-site Personnel
                                                    • Pool/Hot Tub
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                                                    This community is managed by

                                                    Greystar

                                                    A-
                                                    A-
                                                    Communities
                                                    3816

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Citizen House Wolf Ranch Rated?
                                                    Based on 50 number of votes by renters, Citizen House Wolf Ranch is currently rated 4.5 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Citizen House Wolf Ranch?
                                                    Citizen House Wolf Ranch is rated 4.3 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Citizen House Wolf Ranch is rated 4.6 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Citizen House Wolf Ranch?
                                                    Citizen House Wolf Ranch is rated 4.1 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    How safe is Citizen House Wolf Ranch?
                                                    Citizen House Wolf Ranch is rated 4.5 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Citizen House Wolf Ranch is rated 4.5 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Citizen House Wolf Ranch?
                                                    Citizen House Wolf Ranch is rated 4.4 out of 5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 95.45% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 6.09 days to their community reviews in the past year.
                                                    Who manages Citizen House Wolf Ranch?
                                                    Greystar
                                                    What is the pet policy at Citizen House Wolf Ranch?
                                                    No pet policy available

                                                    Check Availability

                                                    Citizen House Wolf Ranch

                                                    March 2026

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                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Under New Management

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                                                    Citizen House Wolf Ranch is an apartment in Georgetown in zip code 78628. This community has a 0 Bed, 0 Bath Nearby cities include Round Rock, Hutto, Leander, Cedar Park, Granger, Jarrell, Pflugerville, Liberty Hill, Taylor, Manor, Austin, Salado, and Lago Vista.