Residences at Grayson Heights
A+
A+
Award Winner
923 East Carson Street, San Antonio, TX 78208

4.9

(216 Reviews & Surveys)
$1,222 - $2,300/mo

Reviews

4.9 rating

60 total reviews

(

58 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Prospective Resident 1371133

Verified ProspectVisited 2025

4.7

9/22/2025

Friendly staff, amazing amenities, safest property I've visited, quiet, clean, has spacious apartment layouts, and by far my favorite property I've seen. I've had the best experience visiting and being helped out to rent my own apartment! Special thank you to Rachel!!

    Property Manager Response

    9/24/2025

    Welcome! Rachel and our team are elated that you selected our community as your next home, and we are excited to have you as one of our newest residents. If we can be of service while you are getting settled, please do not hesitate to reach out.
    Review Author Icon

    Current Resident 1370580

    Verified Resident 2025

    5.0

    9/19/2025

    Very easy move in process, apartment complex is clean and organized. The management staff is super friendly and communicative. The location of this apartment complex is also very convenient, you can get to down town pretty quickly. Also you can get to shopping establishments within 5-10 minutes. Overall a very pleasant experience thus far.

      Property Manager Response

      9/23/2025

      Thank you for sharing your 5-star experience. We are thrilled that our professional team and convenient location have added to your overall satisfaction. We are here to ensure you have a fantastic quality of life, so please reach out whenever we can be helpful.

      Updated Review

      Review Author Icon

      Current Resident 1349041

      Verified Resident 2025

      4.7

      9/15/2025

      I have loved living at Residences at Grayson Heights. The staff is wonderful and so helpful with any issues that come up. The amenities are top notch and well maintained. I really can't complain about this place at all.

        Property Manager Response

        9/18/2025

        What a great review, thank you! It is wonderful to hear that you have found our team to be dependable and that you are enjoying our amenities. We hope you are with us for many years to come.
        Review Author Icon

        Current Resident 1364896

        Verified Resident 2025

        5.0

        9/3/2025

        I do not wish to make any comments. I do not like the fact that your survey would force me to make comments when I do not care to. You should re think this process in the future. To force one into commenting seems to be counter productive.

          Property Manager Response

          9/4/2025

          Thank you for your 5-star rating! We appreciate your perfect score and your feedback on the Apartment Ratings system.
          Review Author Icon

          Current Resident 1362346

          Verified Resident 2025

          4.8

          8/25/2025

          Management is very kind and super helpful! Rick helped me when I toured the property for the first time and when I moved in. The move-in process was very smooth and I had no issues upon arrival to my unit. I also appreciate how clean the entire property is.

            Property Manager Response

            8/27/2025

            It is so great to hear that your transition was smooth due to Rick's support! Thank you for sharing your experience with us. We hope you are here for many years to come.

            Updated Review

            Review Author Icon

            Current Resident 1360119

            Verified Resident 2025

            4.3

            8/25/2025

            Very Friendly staff that watch out for each others needs and attentive! Well organized, clean, and beautiful community that elevates the place! From maintenance crew to inside staff all around very welcoming personalities that represent this community perfectly!

              Property Manager Response

              8/27/2025

              We love knowing that our team s friendliness, attentiveness, and welcoming personalities have stood out to you. It means a lot to know you find the community well-organized, well-maintained, and beautiful we re proud to have a team that represents it so well!

              Updated Review

              Review Author Icon

              Current Resident 1346699

              Verified Resident 2025

              4.5

              8/25/2025

              Loving the community. Been at Residences on Grayson, two months so far. I enjoy, what they have to offer. Possibly may stay there long term. I enjoy the excercise room, game room and swimming pool.

                Property Manager Response

                8/27/2025

                Wow, it is great to hear that you plan to stay in our community long-term! We strive for excellence in everything we do, from our amenities to our customer service, and we are glad to see that we are succeeding. Please let us know if there is anything we can do to bring your experience to five stars.
                Review Author Icon

                Prospective Resident 1358591

                Verified ProspectVisited 2025

                5.0

                8/13/2025

                Comfortable and inviting space with friendly staff. The location is accessible to The Pearl and in short distance to everything we need. The complex is well maintained and much newer/modern than other similarly-priced properties

                  Property Manager Response

                  8/16/2025

                  Thank you for considering our community for your home. We are thrilled to hear that our well-maintained and inviting community made a positive first impression, and we look forward to continuing to work with you. Please reach out if you have any questions about the application and leasing process.
                  Review Author Icon

                  Prospective Resident 1351998

                  Verified ProspectVisited 2025

                  5.0

                  7/21/2025

                  Rick was vert professional and communicated clearly with my husband and I. We're typically very picky and have high standards of living in terms of noise, cleanliness, safety, and distance to our jobs. Additionally, the rent is affordable with the specials included. Very excited to start living here in September 2025.

                    Property Manager Response

                    7/23/2025

                    Thank you for selecting our community to call home! We are pleased to hear that Rick delivered excellent service and that you are excited about all that our community has to offer! If we can answer any additional questions for you, please do not hesitate to reach out.
                    Review Author Icon

                    Prospective Resident 1345048

                    Verified ProspectVisited 2025

                    5.0

                    6/23/2025

                    The overall tour was nice. I love everything that I saw during my visit. It's very beautiful and affordable. Can't wait until I can move in an start my journey at the complex. I was in love immediate.

                      Property Manager Response

                      6/25/2025

                      Thank you for choosing our community for your home. We are thrilled to hear that we made a positive first impression, and we hope to be the perfect new home for you. If there is anything you need in advance of your move-in, please let us know.
                      Review Author Icon

                      Current Resident 1337459

                      Verified Resident 2025

                      5.0

                      5/23/2025

                      So far, everyone has been so nice and ready to help us with anything we need. We absolutely love the amenities, I like going to the sky lounge to get a bigger view of the city and the pool is very nice despite being small. Even though we only moved in three weeks ago, we're looking forward to renew the lease next year.

                        Property Manager Response

                        5/27/2025

                        There is nothing more satisfying than hearing that our new residents are loving their experience here! Thank you so much for leaving your feedback. We are thrilled that you are taking advantage of the sky lounge and pool. We hope you are with us for many years to come.
                        Review Author Icon

                        Current Resident 1335976

                        Verified Resident 2025

                        5.0

                        5/14/2025

                        I just moved in but the move in process was so smooth. I was given my keys and mailbox keys, I was told where would be the best place to park for movers to access the stairs. I was informed of the safety officer that patrols the residential area which gave a sense of safety. The area is a great location to the Pearl, it's close enough but far enough as well to be away from all the traffic of the Pearl.

                          Property Manager Response

                          5/15/2025

                          Thank you for your kind words! So happy to hear about your experience! We love having you here with us!
                          Review Author Icon

                          Prospective Resident 1334604

                          Verified ProspectVisited 2025

                          4.7

                          5/7/2025

                          Downtown in general isn't the nicest at times, but this location was very nice. Parking garage and gates make you feel safe. The property itself is brand new and almost every unit has its perks. A great place to move into if looking for a new place downtown.

                            Property Manager Response

                            5/8/2025

                            We are proud to offer our residents a beautiful community where they can feel at peace, and your kind words mean a lot to us! We are always looking for ways to improve our service, so please reach out any time we can be of help.
                            Review Author Icon

                            Prospective Resident 1334580

                            Verified ProspectVisited 2025

                            5.0

                            5/7/2025

                            Amazing customer service. I was greeted with amazing service. They explained everything wonderfully. Rick made sure I saw the apartment spaces that best fit my needs and personality which was amazing

                              Property Manager Response

                              5/8/2025

                              We are thrilled to hear you enjoyed your visit to our community! We know how important customized service is when you are looking for a new home, and we are glad Rick was able to show you around our community and answer your questions. We are always eager to help, so please reach out to us if you have any questions during this process.
                              Review Author Icon

                              Prospective Resident 1332674

                              Verified ProspectVisited 2025

                              5.0

                              4/28/2025

                              Overall a wonderful community and generous staff the complex is clean and kept up to date and your within minutes of everything San Antonio has to offer. I've toured and been to couple complex's and by far this one is the best with what it has to offer from the amenities to it's units being up to date the price matches what it has to offer you.

                                Property Manager Response

                                4/30/2025

                                Thank you for highlighting everything our outstanding community has to offer. We are thrilled to hear that our team and location have stood out from your touring experience, and we hope you decide to join our community. Please do not hesitate to reach out with any questions.
                                Review Author Icon

                                Current Resident 1332612

                                Verified Resident 2025

                                5.0

                                4/28/2025

                                So far my experience has been great. I love that the property is brand new, love the location, love that there's onsite security. The whole staff team that I've encountered has been super friendly and professional.

                                  Property Manager Response

                                  4/30/2025

                                  We are thrilled that you feel comfortable in our community and that your experience has been great so far! It s important to us that our residents feel well cared for, so our team always strives to be friendly and professional thank you for noticing their efforts! We re excited to have you as a part of the community and hope you continue to enjoy your home!
                                  Review Author Icon

                                  Current Resident 1329893

                                  Verified Resident 2025

                                  5.0

                                  4/16/2025

                                  I've been living in this apartment for several weeks now, and I couldn't be happier with my experience. The unit itself is modern, clean, and filled with natural light. The layout is spacious and well-designed, making it easy to feel at home right away. The amenities are a huge plus?especially the fitness center, pool, and on-site parking. The building is quiet and well-maintained, and I always feel safe thanks to the secure entry system.

                                    Property Manager Response

                                    4/18/2025

                                    Thank you for letting us know how pleased you have been with your new home with our top-notch amenities, peaceful atmosphere, and modern apartment homes. Your support means so much!
                                    Review Author Icon

                                    meraulcab@gmail.com

                                    ProspectVisited 2024

                                    2.0

                                    3/21/2025

                                    Poor management

                                    Nice property and amenities. With terrible manager. I’m being charged for a fee when I was not able to move in on their desired day, They changed my move-in date multiple times due to construction, manager not being on property and the one time that I got ill with Covid and not able to move in they give me an ultimatum by certain date or else I would lose my apartment. so I ended up going with a different property to find out months later I’m being charged $1400 for not moving in. And on top they send it to collection and my co-signer was changed to an occupant and he was sent to collections

                                      Property Manager Response

                                      4/3/2025

                                      Thank you for taking the time to let us know about your experience. It does not reflect the high standard of excellence we hold our community and team to, so we would like to speak with you directly to learn more. Please reach out to us at customercare@embreydc.com at your earliest convenience to discuss these charges and concerns with our service. We look forward to speaking with you.
                                      Review Author Icon

                                      Prospective Resident 1280147

                                      Verified ProspectVisited 2024

                                      5.0

                                      9/16/2024

                                      Excellent customer service Excellent experience Excellent product management presentation Excellent answered questions Excellent Patience And five stars to Rachel for taking the time To make you informed

                                        Property Manager Response

                                        9/18/2024

                                        Thank you for your outstanding review and compliments on Rachel's helpful support. We aim for excellence in all we do, so your kind words make us feel terrific. We look forward to continuing to serve you and are here if you need anything.
                                        Review Author Icon

                                        Prospective Resident 1278459

                                        Verified ProspectVisited 2024

                                        5.0

                                        9/9/2024

                                        Great community, loved the gym! Associate was very knowledgeable and eager to help us find the perfect option for our needs. It is still under construction but the common areas looked great. I can't wait to see it when it is completed!

                                          Property Manager Response

                                          9/11/2024

                                          Thank you for taking the time to tour and review our community. We are delighted that you loved our well-equipped gym and beautiful grounds. Our team is here to help you find the perfect home, so please do not hesitate to give us a call.
                                          Review Author Icon

                                          Current Resident 1277715

                                          Verified Resident 2024

                                          5.0

                                          9/6/2024

                                          So far so good, Great staff.....look no further this is the place especially if you're in the government hill area. Great price for all you get, the amenities! Just enough space for me also. Great renovations.

                                            Property Manager Response

                                            9/10/2024

                                            We are delighted to read your recommendation of our community and to hear that you are enjoying the renovations. We appreciate you taking the time to leave us such a great review!
                                            Review Author Icon

                                            Prospective Resident 1275603

                                            Verified ProspectVisited 2024

                                            5.0

                                            8/28/2024

                                            I had a great experience. The tour was informative and the amenities are top notch. The apartments I viewed are very nice and the square footage was what I'm looking for. Washer and dryer included without a fee is a plus. The grounds are awesome once complete

                                              Property Manager Response

                                              8/30/2024

                                              Thank you for taking the time to visit our community! We are so glad to hear that you were impressed with our top-notch amenities, well-kempt communal areas, and beautiful apartment homes. We hope to see you again soon.

                                              Floor Plans & Pricing

                                              Studio

                                              S1

                                              Studio, 1 Bath | 576 sq. ft.

                                              See Floor Plan Details

                                              1 Bedroom

                                              A8

                                              1 Bed, 1 Bath | 769 sq. ft.

                                              See Floor Plan Details

                                              A1

                                              1 Bed, 1 Bath | 608 sq. ft.

                                              $1,222

                                              See Floor Plan Details

                                              A2

                                              1 Bed, 1 Bath | 665 sq. ft.

                                              $1,337

                                              See Floor Plan Details

                                              A4

                                              1 Bed, 1 Bath | 716 sq. ft.

                                              $1,439 - $1,464

                                              See Floor Plan Details

                                              A6

                                              1 Bed, 1 Bath | 704 - 836 sq. ft.

                                              $1,455 - $1,885

                                              See Floor Plan Details

                                              A5

                                              1 Bed, 1 Bath | 740 sq. ft.

                                              $1,487 - $1,537

                                              See Floor Plan Details

                                              A3

                                              1 Bed, 1 Bath | 672 sq. ft.

                                              $1,650

                                              See Floor Plan Details

                                              A7

                                              1 Bed, 1 Bath | 864 sq. ft.

                                              $1,737 - $2,025

                                              See Floor Plan Details

                                              2 Bedrooms

                                              B1

                                              2 Beds, 2 Baths | 1,019 sq. ft.

                                              $1,936 - $2,088

                                              See Floor Plan Details

                                              B2

                                              2 Beds, 2 Baths | 1,124 sq. ft.

                                              $2,136 - $2,300

                                              See Floor Plan Details

                                              B3

                                              2 Beds, 2 Baths | 1,142 sq. ft.

                                              $2,170

                                              See Floor Plan Details

                                              Disclaimer: Special, prices and availabilities subject to change.

                                              epIQ Ratings

                                              What is epIQ?

                                              The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                              epIQ Report Card

                                              In partnership with SatisFacts™

                                              Community epIQ Grade

                                              A+
                                              A+

                                              Renter Ratings

                                              A+

                                              Review Ratings (from 42 reviews)

                                              Noise

                                              4.7

                                              Grounds

                                              4.9

                                              Safety

                                              4.9

                                              Office Staff

                                              4.9

                                              Maintenance

                                              4.8

                                              Neighborhood

                                              4.6

                                              Survey Scores (from 156 surveys)

                                              Post-Tour Survey

                                              4.9

                                              Move-In Survey

                                              4.9

                                              Maintenance & Support Survey

                                              4.8

                                              Review Count

                                              A+

                                              Number of reviews in the past 365 days

                                              42

                                              Manager’s Review Engagement

                                              A+

                                              Percentage of reviews responded to

                                              97.62%

                                              Manager’s Review Reply Time

                                              A

                                              Average time to respond to reviews

                                              2.12 days

                                              Features & Amenities

                                              Laundry
                                              • Full Size and Stackable Washers and Dryers
                                              Parking
                                              • Garage Access With Residential Gate Access
                                              • Other
                                              Pets
                                              • Dogs Allowed
                                                Rent: $20. Comments: | Restrictions: None
                                                Less Info
                                                More Info
                                              • Cats Allowed
                                                Rent: $20. Comments: | Restrictions: None
                                                Less Info
                                                More Info
                                              Other
                                              • Enchanting Swimming Pool
                                              • 1st Floor
                                              • 9' Ceilings
                                              • BBQ Area with Grills
                                              • Balcony or Patio
                                              • Bike Storage
                                              • Built-in Desks
                                              • Car Charging Stations
                                              • Coffee Bar
                                              • Community Park
                                              • Dine-in Kitchen Island
                                              • Faux Wood Blinds
                                              • Fitness Center with Yoga Studio
                                              • Garden Tub
                                              • Granite Countertops
                                              • Keyless Entry
                                              • Linen Closets
                                              • Pool View
                                              • Premium Countertops
                                              • Professionally Manicured Landscaped Grounds
                                              • Separate Shower Enclosure
                                              • Speak Easy
                                              • Studios, 1 or 2 Bedroom Floor Plans
                                              • Top Floor
                                              • USB Outlets
                                              • Urban Lounge
                                              • Valet Trash Service
                                              • Walk In Closets
                                              • WiFi in Common Areas
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                                              Leasing

                                              Welcome to The Residences at Grayson Heights, the epitome of urban luxury living near downtown San Antonio, Texas. Situated across from the Fort Sam Houston Military Base and within walking distance of the historic Pearl district, our location offers the perfect blend of modern convenience and city excitement. Residents can immerse themselves in a vibrant, luxury lifestyle through our studio, 1, and 2-bedroom apartment homes. Equipped with spacious walk-in closets, stainless steel appliances, and private front yards, our apartments exude sophistication and elegance.
                                              Show Less

                                              Leasing Options

                                                • 13 months, 14 months, 15 months

                                              Office Hours

                                              • Sunday: 01:00 PM - 05:00 PM
                                              • Monday - Friday: 09:00 AM - 06:00 PM
                                              • Saturday: 10:00 AM - 05:00 PM
                                              This community is managed by

                                              Embrey Management

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                                              Questions & Answers (0)

                                              Frequently Asked

                                              How is Residences at Grayson Heights Rated?
                                              Based on 216 number of votes by renters, Residences at Grayson Heights is currently rated 4.9 out of 5 stars.
                                              How satisfied are residents with the upkeep and overall appearance of the grounds at Residences at Grayson Heights?
                                              Residences at Grayson Heights is rated 4.9 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                              How effective was the maintenance team when resolving your problem?
                                              Residences at Grayson Heights is rated 4.8 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                              What are noise levels like at Residences at Grayson Heights?
                                              Residences at Grayson Heights is rated 4.7 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                              How safe is Residences at Grayson Heights?
                                              Residences at Grayson Heights is rated 4.9 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                              How satisfied are residents with the neighborhood?
                                              Residences at Grayson Heights is rated 4.6 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                              How satisfied are residents with the staff at Residences at Grayson Heights?
                                              Residences at Grayson Heights is rated 4.9 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                              How often does management engage with reviews?
                                              Managers have responded to 97.62% of their community reviews in the past year.
                                              How quickly does management engage with reviews?
                                              Managers have replied within 2.12 days to their community reviews in the past year.
                                              Who manages Residences at Grayson Heights?
                                              Embrey Management
                                              What is the pet policy at Residences at Grayson Heights?
                                              Dogs Allowed
                                              Rent: $20
                                              Comments: | Restrictions: None
                                              Cats Allowed
                                              Rent: $20
                                              Comments: | Restrictions: None
                                              What types of floor plans are available?
                                              1 Bed, 1 Bath
                                              2 Beds, 2 Baths
                                              Studio, 1 Bath

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                                              Under New Management

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                                              Residences at Grayson Heights is a 576 - 1,142 sq. ft. apartment in San Antonio in zip code 78208. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,222 - $2,300. Nearby cities include Balcones Heights, Alamo Heights, Leon Valley, Hollywood Park, Kirby, Windcrest, Helotes, Converse, Live Oak, Universal City, Von Ormy, Selma, and Garden Ridge.