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3.7 rating
496 total reviews
(
Verified
)
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Resident 1121986
Verified Resident • 2023
3/15/2023
It was a very easy move in process but the floor plan I got quoted for had a balcony and the apartment I got didn't have one. I would've like to been informed of the right apartment I was getting. That's it. I would've loved it more if I had a balcony.
3/25/2023
Resident 1119069
Verified Resident • 2022 - 2023
3/7/2023
The apartment is ok. But the maintenance and the devices not so good. They don't clean the commons areas of the buildings. Comments - Answer Required Millions of people use when searching for a new apartment home
3/11/2023
Resident 1113403
Verified Resident • 2020 - 2023
2/15/2023
It is safe, they meet the needs that one requires quickly and there is a price-value relationship for the adequate rentI have made 3 contracts, and I hope to be in this partnership for a long time. I like this condominiun!
2/18/2023
Updated Review
Resident 923714
Verified Resident • 2021 - 2023
2/5/2023
The complex is really nice but it would would be better if the residents would stop putting trash all by dumper on ground and if the townhouses had assigned parking because the out town guest always park in front of your door they do not use the overflow parking so it would be good to have signs up for the guest to park only most community have that because the residents are paying there rent and then they come home and have no parking in front of there townhose it's just not right so they really need to do something about the parking
2/9/2023
Resident 1104214
Verified Resident • 2023
1/19/2023
YeIt is a nice place to live, the facilities are very satisfactory. We hope to live together and feed very good friendships in the surroundings. For now, we are very grateful for the assistance provided in the offices at the time of making a contract. s
2/18/2023
Resident 1102367
Verified Resident • 2023
1/12/2023
Todo la comunidad me pareci? muy genial todo est? muy bonito y tranquilo se vive a gusto y con total tranquilidad y muy seguro me gust? mucho las escuelas me quedan cerca y los parques muy bonitos y grandes
1/17/2023
Resident 1102338
Verified Resident • 2023
1/12/2023
Gracias a dios hubo una se?ora que era morenito que me atendi? y muy buena ella..... pero siempre hay una ispana que trabaja ah? y ella no le gusta ayudar a uno ....pero los apartamentos son muy espaciosos y muy bonitos.. les recomiendo que cuando vayan a la oficina mejor ablen con las dos morenitas que atienden ah?....uno con traductor les entiende y ellos a uno.....
1/17/2023
Resident 1094895
Verified Resident • 2022
12/15/2022
The management is excellent and courteous. Move in was explained and easy. Love my apartment it was clean and ready for me to move in. No issues or dissatisfaction. Area is quiet and neat. Excellent .
12/20/2022
Resident 1093533
Verified Resident • 2016 - 2022
12/11/2022
Grounds are well kept. You have a safe feeling when waking the grounds. All types of shopping are conveniently located Walmart ,Target, malls, shopping clubs. Medical facilities are around the corner. A variety of food stores are in a 2 mile area Food Lion, Krogers and Publics. Easy and convenient place to live.
12/15/2022
Resident 1091042
Verified Resident • 2022
12/4/2022
The apartments are nice and the neighborhood seems safe. However, they don't respond very quickly when it comes to fixing any issues. I was told that because my apparent was transferred, there was not much that could be done.
12/9/2022
Resident 1090621
Verified Resident • 2020 - 2022
12/3/2022
It' is ok I wish my apartment could be renovated. I have an old appliances and carpet needs to patio door is so hard to open and close I don't want to go out I first moved in they were supposed to fix it,not yet.??????????
12/7/2022
Resident 1088678
Verified Resident • 2022
11/26/2022
Good , parking is good, apartment orientation is good, but the rates are same for All, someone pay less but some pay more. Others issues is good, utilities are good and on time, power is good for me. Cleaning outside is also good
12/3/2022
Resident 1083459
Verified Resident • 2017 - 2022
11/9/2022
From the beginning the stuff get to know the tenants the place was clean and inviting since is the very first homes to see when you enter, its always clean. Its in the center of town although needs improvement.
11/11/2022
Resident 1075406
Verified Resident • 2014 - 2022
10/14/2022
Great to Be Here!! I have Been here a Longtime - Everyone is Friendly and Very Nice. Renters here respect each other and The Office is So Nice!! Do anything for you. Nice and Quiet around here. I Enjoy Myself!!!
10/18/2022
Updated Review
Resident 1061646
Verified Resident • 2022
10/12/2022
The community is quite and peaceful so far. We haven't had any issues regarding the community. We haven't lived here long enough to provide any further comments regarding the community. Please read the reviews of other tenants.
10/15/2022
Resident 1071527
Verified Resident • 2022
10/2/2022
Veronica was very kind and friendly. The process was very easy and seamless. Its clean kept my kids feel comfortable and safe, and my dog loves the doggie park. This is definitely a nice place to live.
10/5/2022
Updated Review
Resident 1042230
Verified Resident • 2021 - 2022
9/22/2022
Todo perfecto sin ninguna novedad recomendado al 100 por ciento todo limpio el personal muy pendiente de las ?reas verdes de todo en general la comunidad me parece espectacular para vivir si busca alguna venganza aca
9/27/2022
Updated Review
Resident 875661
Verified Resident • 2011 - 2022
9/20/2022
This community is very quiet the staff is friendly and all of your questions are answered in a fashion that you can understand. Grocery stores,scoold, and much more are very close. I recommend this complex to anyone who is looking for a beautiful quiet place to live.
9/22/2022
Resident 1067603
Verified Resident • 2021 - 2022
9/19/2022
Love the entire office and maintenance staff the grounds are kept everyone friendly and helpful love my apartment only wish that off my patio would be cleaned up better overall I just love it here thank you for this opportunity
9/22/2022
Resident 1066074
Verified Resident • 2022
9/14/2022
?timo servi?o, tudo organizado e limpo, resolveu o problema rapidamente .........................,..........................................................................................................
9/19/2022
Resident 1064462
Verified Resident • 2019 - 2022
9/8/2022
In my experience, the service of the administrative and maintenance staff has been very satisfactory despite not agreeing with some changes, the staff has always been willing to provide me with collaboration and information when I have needed it. Thank you
9/13/2022
Resident 1063558
Verified Resident • 2022
9/7/2022
The maintenance is very slow at getting to work orders. I don't know if they are overworked, but I can see that they have become lackadaisical im their job duties. I would recommend hiring more workers and maybe focus on training.
9/21/2022
Updated Review
Resident 973346
Verified Resident • 2021 - 2022
9/6/2022
Apartments are old and maintenance is sometimes slow to fulfill service calls. Noise level is minimal which is good. We had major issues with the pool this year and the hours were cut drastically, very disappointing.
9/21/2022
Resident 1060560
Verified Resident • 2019 - 2022
8/30/2022
My family and I enjoy living in this community. We love being close to schools and shopping. We have visited most of the restaurants and we enjoy the emnities of our apartment home. The staff are very friendly and helpful.
9/3/2022
Updated Review
Resident 1051728
Verified Resident • 2022
8/28/2022
So far so good, staff is very helpful, so really don't have any problem with them as of yet. Just a few works need to be done in regards to surrounding , for example cleaning up the walk ways and step leading to each door
9/1/2022
1 Bedroom
1 Bed, 1 Bath | 670 sq. ft.
$1,392
1 Available Unit
See Floor Plan Details
One Bedroom Deluxe
1 Bed, 1 Bath | 700 sq. ft.
$2,010
1 Available Unit
See Floor Plan Details
One Bedroom Townhome
1 Bed, 1 Bath | 740 sq. ft.
$1,542 - $1,567
See Floor Plan Details
2 Bedroom
2 Beds, 1 Bath | 950 sq. ft.
$1,224 - $1,767
5 Available Units
See Floor Plan Details
Two Bedroom Grande
2 Beds, 2 Baths | 975 sq. ft.
$1,324 - $1,803
5 Available Units
See Floor Plan Details
Two Bedroom Deluxe
2 Beds, 2 Baths | 975 sq. ft.
$1,339 - $1,852
5 Available Units
See Floor Plan Details
Two Bedroom Townhome
2 Beds, 1.5 Baths | 1,000 sq. ft.
$1,459 - $1,997
5 Available Units
See Floor Plan Details
Two Bedroom One Bath
2 Beds, 1 Bath | 1,100 sq. ft.
$1,931
1 Available Unit
See Floor Plan Details
3 Bedroom
3 Beds, 1.5 Baths | 1,100 sq. ft.
$1,662 - $2,077
4 Available Units
See Floor Plan Details
Three Bedroom Townhome
3 Beds, 1.5 Baths | 1,200 sq. ft.
$2,295
1 Available Unit
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings
Noise
4.0
Grounds
3.6
Safety
3.7
Office Staff
3.7
Maintenance
3.5
Neighborhood
4.5
Survey Ratings
SatisFacts™ Tour Survey
SatisFacts™ Move-In Survey
SatisFacts™ Maintenance Survey
SatisFacts™ Renewal Survey
Review Count
Number of reviews in the past 365 days
61
Manager’s Review Engagement
Percentage of reviews responded to
83.61%
Manager’s Review Reply Time
Average time to respond to reviews
18.82 days
The Villages at West Laurel
The Villages at West Laurel is a 670 - 1,200 sq. ft. apartment in Richmond in zip code 23228. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,224 - $2,295. Nearby cities include Henrico, North Chesterfield, Highland Springs, Mechanicsville, Bon Air, Glen Allen, Sandston, Midlothian, Chesterfield, Ashland, Chester, Moseley, and Colonial Heights.