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Avana West Hill

24849 46th Ave S, Kent, WA 98032
(139 Reviews)
$1,636 - $8,357/mo

Reviews

3.1 rating

139 total reviews

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Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident ā€¢ 2010 - 2014

11/24/2014

I've been a resident for a few years at Lake Fenwick Estates and with the current management team, I can say the service and communication has been nothing but great. Anytime there is an issue or concern they are willing to listen and take action. They take pride in our community by ensuring our safety with ongoing on-security, keeping the grounds clean and including children activities during special events, which is unheard of in most apartment complexes. It's a family-friendly complex and I enjoy living here.

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    anonymous

    Resident ā€¢ 2010 - 2014

    11/21/2014

    After searching lots of apartment complexes, I was sold on this one because it felt isolated and was surrounded by beautiful trees all around. I have been here 5 yrs and have never had a problem with neighbors or any break ins of our cars. Yes you can hear the neighbors upstairs with kids, but that is natural ( coming from a family of 6 kids in an apt. I understand that ). The parking here doesn't have assigned parking for each unit or assigned spots for visitors, but we all manage. The office staff are always nice and welcoming and the maintenance people are always on the spot when you need something fixed. I have no complaints, the noise level is normal, and in summer time when the kids are out of school, there isn't a lot of noise from them, it's actually a very quiet place for such a large complex. I love it here, it feels safe, it is safe, as I am a night person and I will be out smoking till sometimes 4 am and it is always very quiet, no strangers running around or lurking. I would recommend this complex. Thank You .

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      anonymous

      Resident ā€¢ 2007 - 2014

      11/20/2014

      I have enjoyed living mainly because of management

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        anonymous

        Resident ā€¢ 2005 - 2015

        8/18/2016

        The owners painted the apartment complex a black and gray color very depressing to the people. The manager doesn't care to work the residents on solving problems. The rent is very high . The new company that took over is no better either. They are over pricing the apartments so that people can't afford to live here. The staff in the office are very rude. Specially the African american secretary. She is very unfriendly when greeting people and very rude when you are talking to the other secretary who is helping you at the time. They don't enforce the rules about parents having to be in the playground with there kids. The kids are using the bend to jump off or break it so you have no place to sit. The kids climb the trees and break them . The company that does the water sewer and garbage are over charging people for the services they gave you. The manager is very unprofessional in the way she dresses and greets people. She wear clothes that are too small for her .It is Indigo property management that is running the property. Conservice is the company that does the water,sewerā€¦Ā See More>
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          aries0413

          Resident ā€¢ 2013 - 2014

          11/19/2014

          Overall a nice place, walls are thin can hear neighbors.

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            Todd Keene

            Resident ā€¢ 2013 - 2014

            11/20/2014

            This is my second time living here and I have found the new Management team to be very polite and willing to work with me whenever the situation arises. I recommend this place to a lot of people. Maintenance assistance I have received awesome response's.

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              seteaki

              Resident ā€¢ 2011 - 2014

              10/27/2014

              I love this apartment i've been here for the past 3 years and it is and will always be my place i can call home. staff are friendly, my home feels like home and very convenient for me and my husband to go to work. Also when i need something done I can count of the office to get the job done and great at it too! loooooooove lake fenwick they will alway be the best!!!

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                anonymous

                Resident ā€¢ 2008 - 2014

                10/20/2014

                Lake fenwick estates is very disorganized and the staff can be very rude.

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                  anonymous

                  Resident ā€¢ 2013 - 2014

                  10/1/2014

                  I love living at this property for me and my daughter. Its a beautiful place I love the swimming pool and hot tub. Its located close to stores, bus, school and everything I need.

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                    maria rocio

                    Resident ā€¢ 2009 - 2014

                    8/26/2014

                    I like this place because it is safe for my kids.

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                      nmbarker

                      Resident ā€¢ 2009 - 2014

                      8/20/2014

                      Me & my fiancƃĀ© have lived here at Lake Fenwick Estates for 5 years & with the new property management, everything from repairs to the keeping of the grounds has much improved . office staff is friendly. For the most part its a relatively quiet apartment complex. there is lots within walking distance ranging from gas stations to hair salons!!! on a negative note I do not like that if you want covered parking it cost extra a month.

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                        anonymous

                        Resident ā€¢ 2006 - 2014

                        8/8/2014

                        Good place to live aside from the noise. Walls very thin. It is also somewhat difficult to get ahold of the management staff over the phone. The grounds and amenities are great though, and I love the location.

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                          anonymous

                          Resident ā€¢ 2013 - 2014

                          8/6/2014

                          Please read everything carefully, everything below is based upon true experience with this apartment complex, I'm not attempting to "bad mouth" or disrespect the companies who own the property or the staff who run it, I'm simply sharing my story to potential renters. My family and I moved into Lake Fenwick Estates early September of 2013. Before signing an official lease my parents were taken on a tour around the property by a woman (I will refer to as 'E') It all seemed to be very decent and It was affordable at the time. The day we moved in by itself was a disaster, parking here is an absolute nightmare. So we're settled in by the time next months rent is due, my father had the rent money (money orders) encapsulated in an envelope that he delivered to their provided drop box that's in front of their office (It left my fathers hands and entered their provided drop box). The next day he received an alarming phone call from a woman who works in the office (I will refer to as 'S') S proclaimed that she had not received the money, and had insisted It may be a miscommunicationā€¦Ā See More>
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                            anonymous

                            Resident ā€¢ 2013 - 2014

                            8/4/2014

                            This place was a nightmare. The staff is terrible and while they are nice to your face, they never seem to do anything to help. The apartments are trashy and requests to get anything fixed might as well not be bothered as they are incapable of doing anything in a timely fashion outside of collect rent. The complex isn't hideous but that isn't enough of a redeeming quality to warrant a recommendation.

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                              Resident ā€¢ 2010 - 2014

                              6/28/2014

                              I have lived here for 3 years. I love the new manager. Breed restrictions are suppose to be here, but a lot of breed that are restricted on the rental agreement, but not enforced at the complex. Our rent increases every renewal (6 months) and we don't have anything to show for it in our apartment. They have a better Landscaping Company than was here before. Supposedly there is a security company that comes here, but haven't seen them yet. I think the manager is very understanding and helpful when it comes to pleasing her tenants. Not so much with the office staff.

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                                anonymous

                                prospective ā€¢ Visited 2014

                                6/3/2014

                                I will NEVER move into these apartments, & I never have! I called to ask for some more information that wasn't provided on their website, & the lady was talking a million miles an hour & treated me like I was dumb and crazy, & was extremely rude to me. That is an obvious sign that their management would not be well. Don't get yourself stuck with them!

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                                  anonymous

                                  Resident ā€¢ 2006 - 2014

                                  5/22/2014

                                  is a good place to live

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                                    Daddy57

                                    Resident ā€¢ 2013 - 2014

                                    2/9/2014

                                    WOW...where to start...hummm Moved in last August and had issues with the apartment that needed to be fixed...countless calls later to the management office and in ONLY 6 LONG LONG weeks they were fixed. Then the water heater would only allow a 4 minute shower so asked for them to check it out...again LONG wait...they said it was fine but I kept after them and finally they check it out again a second time to find only ONE of the two heating elements was working...so after 5 months here I finally have hot water. Then the down stairs neighbor screams at her kids constantly...in and out of the apartment and slams her door many many times while screaming...asked management to do something NOTHING has changed in 5 months. ALSO...The last couple of weeks cop cars and fire trucks three times, but then again law enforcement here is nothing new. Assigned parking...means nothing although you pay for it... Thugs wandering around late at night and craziness during the weekends. We want to move out but, management refuses to shorten our lease to a 9 month lease from a 12 month even though we said we would pay the extra charge forā€¦Ā See More>
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                                      anonymous

                                      prospective ā€¢ Visited 2013

                                      12/8/2013

                                      I call this place looks good on the internet but.....The grounds are nasty I came to view a home the stairwells are all nasty the lady didn't even know what she had available I needed my home on a certain day of course she wanted me to change my move in day when I came in she didn't remember nothing we discussed over the phone I had to tell her everything again obviously they don't keep notes the office seems confused on what home is available I took the information but if my viewing went like I am not renting here

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                                        Cocomoe

                                        Resident ā€¢ 2013

                                        12/4/2013

                                        I love my new apartment. I just move here from out if state and I was looking for something updated but in my budget near my job. Also had to take cats! This place is great! It has beautiful surroundings and is near shopping. The apartment is nicely updated with great carpets and fixtures (I only wish there was a microwave. But I bought one at Black Friday!) there is even an indoor pool!

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                                          MaryCho37

                                          Resident ā€¢ 2013

                                          12/4/2013

                                          My apartment is super nice compared to my old apartment! My last place did not even have a dishwasher in it or carpeted floors. I am definitely in love with Lake Fenwick. I like everything about my new place. I have all new appliances, and I'm able to actually use brand new fitness equipment that actually works. Lake Fenwick is really close to my job and the nearest bus stop is right at the corner. Very nice and convenient place to live and staff is are very nice.

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                                            rmarcus22

                                            Resident ā€¢ 2009 - 2013

                                            12/4/2013

                                            The new mangement is doing an awesome job remodeling apartments, as well as the cabana and playground. I'm very happy there was a change as far as new management goes, before everything was really ugly and run down looking. We are lucky to have a good staff that are professional and really pleasant to deal with. Maintenance guys are really awesome they fix things right the first time and if a problem arises they have no problem coming back until the problem is solved. The new staff have great attitudes and are not rude like the previous staff.

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                                              anonymous

                                              Resident ā€¢ 2013

                                              12/3/2013

                                              I love living here. The property is safe for my children and myself. My neighbors are very respectful, we look out for each other. I love the new basketball hoops that were put in by the new manager. The property is coming around very nicely. I'm definitely happy with the changes that have been made.I love the new interior that our apartment was upgraded to.

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                                                Ambogrl

                                                Resident ā€¢ 2010 - 2013

                                                12/3/2013

                                                I've lived here for three years and just transferred to a three bedroom since my son needs his own room now. I love the new renovations. The darker carpet is great. I love the idea. My old beige carpet looked dirty no matter what I did. Good idea! The new updates are fabulous and I think pretty upscale and nice especially compared to others in the area. I love our Patio with the flowers and screen. Inlike our location it's perfect for kids and shopping is around the corner. There is new management and they are settling in and have done nice things to the office as well as the apartments. And I had a problem with the leaky sink and they came right away and were very nice and were careful not to let my cat out. I'm writing this review because I looked at other places to move when I needed a bigger place and I decided to stay where I am because it's nice and my family likes it here.

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                                                  Srickert

                                                  Resident ā€¢ 2013

                                                  11/30/2013

                                                  I love my new apartment, the staff at Lake Fenwick are really nice. I love the hardwood floors and dark colored carpet. I will save a lot of money now that I don't have light colored carpet. I'm very happy that I have my own washer and dryer, plus dishwasher! I'm very excited about the dishwasher, my last place did not have a dishwasher or a washer /dryer in it.;)

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    1 Bed, 1 Bath Renovated

                                                    1 Bed, 1 Bath | 675 sq. ft.

                                                    $1,636 - $6,515

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    1 Bed, 1 Bath

                                                    1 Bed, 1 Bath | 675 sq. ft.

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    2 Bed, 1 Bath

                                                    2 Beds, 1 Bath | 835 sq. ft.

                                                    $1,815 - $8,357

                                                    1 Available Unit

                                                    See Floor Plan Details

                                                    2 Bed, 1 Bath Renovated

                                                    2 Beds, 1 Bath | 835 sq. ft.

                                                    $2,016 - $8,013

                                                    1 Available Unit

                                                    See Floor Plan Details

                                                    2 Bed, 2 Bath Renovated

                                                    2 Beds, 2 Baths | 970 sq. ft.

                                                    See Floor Plan Details

                                                    2 Bed, 2 Bath

                                                    2 Beds, 2 Baths | 970 sq. ft.

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    3 Bed, 2 Bath Renovated

                                                    3 Beds, 2 Baths | 1,100 sq. ft.

                                                    $2,288 - $5,778

                                                    5 Available Units

                                                    See Floor Plan Details

                                                    3 Bed, 2 Bath

                                                    3 Beds, 2 Baths | 1,100 sq. ft.

                                                    $2,148 - $4,799

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFactsā„¢

                                                    Community epIQ Grade

                                                    B
                                                    B

                                                    Renter Ratings

                                                    C+

                                                    Review Ratings

                                                    Noise

                                                    2.9

                                                    Grounds

                                                    3.1

                                                    Safety

                                                    2.4

                                                    Office Staff

                                                    2.8

                                                    Maintenance

                                                    3.1

                                                    Neighborhood

                                                    4.0

                                                    Survey Ratings

                                                    SatisFactsā„¢ Tour Survey

                                                    SatisFactsā„¢ Move-In Survey

                                                    SatisFactsā„¢ Maintenance Survey

                                                    SatisFactsā„¢ Renewal Survey

                                                    Review Count

                                                    A-

                                                    Number of reviews in the past 365 days

                                                    14

                                                    Managerā€™s Review Engagement

                                                    B

                                                    Percentage of reviews responded to

                                                    71.43%

                                                    Managerā€™s Review Reply Time

                                                    B+

                                                    Average time to respond to reviews

                                                    7.93 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer and Dryer Included in Apartment Home
                                                    Parking
                                                    • Carport
                                                    Pets
                                                    • Dogs Allowed
                                                      Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Animal type not listed Allowed
                                                    Other
                                                    • Airbnb Friendly
                                                    • Clubhouse
                                                    • Fireplace
                                                    • Fitness Center
                                                    • Hard Surface Countertops Available
                                                    • Indoor Swimming Pool
                                                    • Large Closets
                                                    • Pets Allowed
                                                    • Picnic Area with Grilling Stations
                                                    • Plank Flooring and Carpet Available
                                                    • Playground
                                                    • White Cabinetry
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                                                    Leasing

                                                    Avana West Hill Apartments combine style and comfort for an unrivaled living experience. Discover spacious one-, two-, and three-bedroom apartments with excellent in-home and community amenities. Located in Kent, our community features convenient travel connections between Seattle and Tacoma, making it easy to get where you need in the Puget Sound region.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday: Closed
                                                    • Tuesday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 11:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    A-
                                                    A-
                                                    Communities
                                                    3471

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā What is security like?

                                                    Frequently Asked

                                                    How is Avana West Hill Rated?
                                                    Based on 139 number of votes by renters, Avana West Hill is currently rated 3.1 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Avana West Hill?
                                                    Avana West Hill is rated 3.1/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Avana West Hill is rated 3.1/5 stars in our renters maintenance survey, which is considered below average. The maintenance team is often slow to respond and does not always fully resolve issues.
                                                    What are noise levels like at Avana West Hill?
                                                    Avana West Hill is rated 2.9/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    How safe is Avana West Hill?
                                                    Avana West Hill is rated 2.4/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    How satisfied are residents with the neighborhood?
                                                    Avana West Hill is rated 4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    How satisfied are residents with the staff at Avana West Hill?
                                                    Avana West Hill is rated 2.8/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 71.4286% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 7.93 days to their community reviews in the past year.
                                                    Who manages Avana West Hill?
                                                    Greystar
                                                    What is the pet policy at Avana West Hill?
                                                    Dogs Allowed
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Pet Limit: 2
                                                    Animal type not listed Allowed
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Contact Property

                                                    Avana West Hill

                                                    October 2024

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                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Avana West Hill is a 675 - 1,100 sq. ft. apartment in Kent in zip code 98032. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,636 - $8,357. Nearby cities include Des Moines, Tukwila, Covington, Auburn, Renton, Seatac, Normandy Park, Federal Way, Pacific, Maple Valley, Black Diamond, Milton, and Edgewood.

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