#6,637 #13 #178

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Avana Chandler

3800 West Chandler Boulevard, Chandler, AZ 85226
(305 Reviews)
$1,396 - $3,082/mo

Move-In Specials

Immediate Move In $1000 Off Move In

Reviews

3.4 rating

305 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1022415

Verified Resident 2022

5/5/2022

My community is quiet and welcoming. The amenities are open and available for use and the staff is welcoming and kind. My apartment is beautiful And the grounds are well kept. I’m looking forward to my stay here

    Manager

    5/6/2022

    Avana Chandler
    Hi and thank you for your review. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Avana Chandler Team
    Review Author Icon

    Resident 1019316

    Verified Resident 2020 - 2022

    4/25/2022

    The staff here is a joke! They lie to cover there own ---. The leasing manager calls and talks trash to you over the phone but then hides when you try to call her back. They said I didn’t turn my keys in when I did. They will charge you with whatever they possible can after you move out.

      Manager

      5/4/2022

      Avana Chandler
      Hi there, We would like to have a better understanding about your experience. Please reach out to us at (480) 786-0613 at your earliest convenience and we will do our best to resolve this with you. Tiffany Fuller-Community Manager
      Review Author Icon

      Resident 1013487

      Verified Resident 2021 - 2022

      4/7/2022

      Great place to live.Close to the mall,restaurants,shopping malls,and parks and many other places for entertainment.I have a peace of mind coming home late at night because the surrounding are all lighted and quiet.

        Manager

        4/21/2022

        Avana Chandler
        Verified Resident 1013487, your wonderful feedback and rating mean a lot to us. Thank you for taking the time to provide us with a review. Avana Chandler Team
        Review Author Icon

        Resident 1011784

        Verified Resident 2021 - 2022

        4/2/2022

        Community is quiet, clean. Friendly neighbors. Staff is very professional and friendly, also they are great at returning your call with any concerns you may have. I would definitely recommend this community to friends and family

          Manager

          4/6/2022

          Avana Chandler
          Verified Resident 1011784, it's experiences like yours that really keep us motivated! We appreciate you taking the time to provide your honest feedback. Thank you, Avana Chandler Team

          Updated Review

          Review Author Icon

          Resident 993334

          Verified Resident 2021

          3/17/2022

          Since the new community manager has taken over things have improved significantly as far as getting maintenance issues addressed. The complex could still use minor improvements in the state of common areas, especially the playground area -- trash, partially consumed food, riding toys like bikes and scooters left in the middle of the sidewalk should be policed a bit more. Overall, I would currently recommend living here.

            Manager

            3/19/2022

            Avana Chandler
            Thank you for reviewing us here at Avana Chandler. We appreciate your tenancy with us and hope to provide excellent service across the board!

            Updated Review

            Review Author Icon

            Resident 773927

            Verified Resident 2007 - 2021

            2/28/2022

            There are many problems, primarily with the office and staff. Treatment is pretty impersonal at best and unprofessional at worst. Too many owners over the years and too many issues with new owners not caring about the existing tenants.

              Manager

              3/10/2022

              Avana Chandler
              Hello Resident, we appreciate you taking the time to leave us this feedback. We are here to help at Avana Chandler, in any way we can. If you are having an ongoing issue, we ask that you call or email us here in the office so we can help the best way we can.
              Review Author Icon

              Resident 992715

              Verified Resident 2021

              1/26/2022

              Tiffany is awesome! Mike is super nice as well. Everything was so easy! I felt a huge relief with the way the process worked so I could move in quickly before starting my new job. My dog loves the dog park and I love the community here!

                Manager

                1/28/2022

                Avana Chandler
                Verified Resident 992715, thank you for your wonderful feedback and 5 star rating. We are happy to hear your enjoying your stay with us. Feel free to reach out to us if you need anything. Have a wonderful day. Avana Chandler Team

                Updated Review

                Review Author Icon

                Resident 906713

                Verified Resident 2017 - 2021

                1/17/2022

                I used to love my apartment. I like having my windows open, and it was always peaceful and quiet. I work from my home. For the last 2 weeks it has been extremely hard to enjoy that peace. There is a group of 7 years and under kids, that live in the apartments facing the los feliz side of apartments. They come over to the grass area in front of my apartment. They are screaming, which is hard because I'm working on phone. They are here all day and evening. Parents are no where to be found. The kids are barefoot, and no warm clothes, it is cold. I'm at my wits end. I want to enjoy my place again. I will be going over to get their apt number and would like you to alert them, that they are not the only ones that live here, and to respect their neighbors.

                  Manager

                  1/21/2022

                  Avana Chandler
                  Verified Resident 906713, we really appreciate your feedback! I welcome the opportunity to speak with you and work towards a resolution on your concerns. Please contact me at 480-786-0613 or [email protected]. Tiffany Fuller-Community Manager

                  Updated Review

                  Review Author Icon

                  Resident 958884

                  Verified Resident 2021

                  1/3/2022

                  Avana Chandler is a great place to live! I have really enjoyed it here. The staff is very friendly and is always there if you need anything. The pool and gym are always clean and ready when ever you want to use them. I would recommend this place to live to anyone.

                    Manager

                    1/13/2022

                    Avana Chandler
                    Verified Resident 958884, it's experiences like yours that really keep us motivated! Thank you so much again for your feedback! We hope you have a great day! Avana Chandler Team
                    Review Author Icon

                    Resident 981889

                    Verified Resident 2020 - 2021

                    12/16/2021

                    Do not live here. Almost all of my appliances dont work. Now that Im moving out, theyre gonna charge some poor soul over 1800 for the same crappy apartment. Children in complex are loud and obnoxious. My neighbor lets his dogs poop in patio and picks it up after 3 weeks or keeps in in plastic bags in patio with flys everywhere. Maintenance doesnt know what theyre doing and are inexperienced. This place is trash

                      Manager

                      12/21/2021

                      Avana Chandler
                      Hi Verified Resident 981889, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to discuss this with you. Please reach out to us at (480) 786-0613 at your earliest convenience to discuss how we can turn your experience into a positive one. Thank you, Tiffany Fuller-Senior Community Manager

                      Updated Review

                      Review Author Icon

                      Resident 2021

                      12/3/2021

                      Finally frustrated and writing this and hoping my problem get resolved atleast, almost 2 months I had replied in the portal and mail but didn’t get proper response and timeline . Still passing my rent in time !! I don’t recommend this community only for maintenances response.

                        Manager

                        12/21/2021

                        Avana Chandler
                        Thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Please contact me so I can ensure your concerns are resolved to the best of my ability 480-961-1781 or [email protected]. Thank you, Tiffany Fuller-Senior Community Manager

                        Updated Review

                        Review Author Icon

                        Resident 961078

                        Verified Resident 2021

                        11/30/2021

                        Avana is a great community. The office staff is consistently kind and responsive. The community is quiet and they keep up with the grounds cleanliness, ample parking. As far as my apartment experiences go, this has been the best one.

                          Manager

                          12/21/2021

                          Avana Chandler
                          Hi Verified Resident 961078, thank you so much for your positive comments about Avana Chandler! Thank you, and have a fantastic day! Avana Chandler Team
                          Review Author Icon

                          Resident 971082

                          Verified Resident 2021

                          11/14/2021

                          Good place to live. Good staff good lives. Haven't meet and people yet. Good area to live in. Good bus lines. Good staff. Haven't meet any people yet. Good hot tub. Good mall good stuff. Good rent. Good

                            Manager

                            11/16/2021

                            Avana Chandler
                            I guess we are good! Thank you for your review. We hope to hear that you meet some of the other great residents! -Avana Chandler Team
                            Review Author Icon

                            Resident 960723

                            Verified Resident 2021

                            10/13/2021

                            Tour before you come. I did everything online and was unable to tour physically which I feel like they took advantage of. I showed up with a very broke apartment. I had to submit many of pro orders to fix the simple things even to fix the window that wouldnt even close, the toilet didnt work and there are a lot of broken things. The bathroom, windows, the laundry door. Things that should be taken care of.

                              Manager

                              10/18/2021

                              Avana Chandler
                              Thank you for your feedback. We want you to know that was not intentional and apologize if your home was not ready for your move in. Please contact the office and we would be happy to follow up on any outstanding issues. -Avana Chandler Team

                              Updated Review

                              Review Author Icon

                              Resident 906003

                              Verified Resident 2018 - 2021

                              10/8/2021

                              This is a great place to live if nothing breaks. If you dont need maintenance then I would recommend. No maintenance is actually completed though, so I cant tell people to live here. Also every single time you call the office they dont answer and the call gets routed to another location. The people say that Avana will call back, but we have never been called back.

                                Manager

                                10/18/2021

                                Avana Chandler
                                Thank you for your feedback. We were short handed with maintenance recently however now fully staffed. We aim to answer all our calls however if we are talking with someone in the office we will let our call go to the call center where a live person will attempt to assist. They are great about forwarding messages and we try to return all our calls within the same day. We apologize if that didn’t happen. I can assure you it not common. -Avana Chandler Team
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                                Resident 958129

                                Verified Resident 2021

                                10/8/2021

                                We recently moved in, the only issue I have so far is maintenance, and how long its taking them to come fix issues in my unit. Other than that I love my experience so far. The staff is great at answering the calls and responding to tenants.

                                  Manager

                                  10/18/2021

                                  Avana Chandler
                                  Thank you for the review! We were short handed with techs but have recently hired a couple of great things techs so you will see the wait period drop significantly to our normal 24-48 hour turnaround time. -Avana Chandler Team

                                  Updated Review

                                  Review Author Icon

                                  Resident 826361

                                  Verified Resident 2020 - 2021

                                  8/19/2021

                                  It is a good place to live. People are friendly and polite. Great pool and workout room. Very pet friendly. Easy access to apartments from parking. Very nice green spaces and trails. Good playground. Great Location!

                                    Manager

                                    9/1/2021

                                    Avana Chandler
                                    Verified Resident 826361, we really appreciate you taking the time to leave us some feedback! We're glad to hear we've delivered a great experience. If there's anything further we can do for you, we are happy to help! -Avana Chandler Team
                                    Review Author Icon

                                    Resident 935028

                                    Verified Resident 1995 - 2021

                                    8/4/2021

                                    Well, nothing ever gets better of course. When I moved into this complex 26 years ago my unit (1180) was about 500 dollars a month and brand new since the complex was only maybe 3 or 4 years old at that time. There was no 101 freeway, no Chandler Fashion Center and no 202 freeway; also probably only a third as many people in Maricopa County. Life was good.

                                      Manager

                                      8/28/2021

                                      Avana Chandler
                                      Thank you for the great rating, we are glad to know that you've enjoyed living here all these years. We would love your feedback on how it's been the last couple of years since Greystar took over! We hope to hear from you again, have a fantastic day! -Avana Chandler Team
                                      Review Author Icon

                                      Resident 935027

                                      Verified Resident 2021

                                      8/4/2021

                                      I'm not going to waste time here...do your own due diligence before leasing at this property. We did not see our apartment before having to commit and it was a huge mistake. Again...do your own diligence.

                                        Manager

                                        8/28/2021

                                        Avana Chandler
                                        Verified Resident 935027, we regret to hear that you had a negative experience with us. We would like to know more about your situation and how we can make it better. We want you to love where you live! We hope you are willing to give us another chance. Please reach out to us at (480) 786-0613 so we can work towards a resolution. -Avana Chandler Team
                                        Review Author Icon

                                        Resident 933466

                                        Verified Resident 2012 - 2021

                                        7/31/2021

                                        Great community that is extremely well run and maintained. Excellent location. And we like the floor plan a lot. If I call or send an email I always get a response and what is promised to be done gets done.

                                          Manager

                                          8/25/2021

                                          Avana Chandler
                                          Hi! WOW, thank you so much! We do our best to respond as quickly as possible. We appreciate the feedback. -Avana Chandler Team

                                          Updated Review

                                          Review Author Icon

                                          Resident 766526

                                          Verified Resident 2018 - 2021

                                          7/28/2021

                                          It's great love it new work out machinery in gym Dog park great the only thing this place need is a new playground up grade .. take out basketball court an put new playground great place tho thank you

                                            Review Author Icon

                                            anonymous

                                            prospectiveVisited 2021

                                            7/22/2021

                                            Super pretty area! Close to shopping malls, freeways, and more fun stuff. I am new to the area and right when I walked in the staff was so friendly and welcoming. Vinny and Mike are super nice. Super excited to move in the future

                                              Review Author Icon

                                              anonymous

                                              prospectiveVisited 2021

                                              7/21/2021

                                              I just applied at Avana Chandler and can not wait to move-in! The staff was friendly and answered all my questions, and I had a lot! The community was so clean too! Thank you to everyone at Avana Chandler for helping to ease my mind on a stressful move.

                                                Review Author Icon

                                                Resident 922199

                                                Verified Resident 2021

                                                6/29/2021

                                                Not very satisfied with the responses and services I get!! Work orders are being closed and they havent even been completed! Toliets dont work properly and are backed up and being made to wait the entire weekend with crap in your toilet to get help!!!

                                                  Manager

                                                  7/8/2021

                                                  Avana Chandler
                                                  Thank you for the feedback. We would love to get this corrected for you. Please contact the office if we need to follow up on any request that have not been completed properly. -Avana Chandler Team
                                                  Review Author Icon

                                                  Resident 919044

                                                  Verified Resident 2021

                                                  6/20/2021

                                                  Some issues with Maintenance. They closed the tickets and even if we are not happy with the results. They should wait until our comments. Still pending maintenance issues. The bottom of the main pool is really dirty.

                                                    Manager

                                                    6/26/2021

                                                    Avana Chandler
                                                    Thank you for the feedback. Please let us know if we still need to follow up on any items. Our maintenance team takes a lot of pride in making sure the amenities are in top form daily. Hopefully, this was a one time occurrence. Please let us know if you feel this is a continuing issue. -Avana Chandler Team.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    1x1 710 Sophisticated

                                                    1 Bed, 1 Bath | 710 sq. ft.

                                                    $1,408 - $3,082

                                                    5 Available Units

                                                    See Floor Plan Details

                                                    1x1 710 Classic

                                                    1 Bed, 1 Bath | 710 sq. ft.

                                                    See Floor Plan Details

                                                    1X1 681 Sophisticated

                                                    1 Bed, 1 Bath

                                                    See Floor Plan Details

                                                    1x1 681 Classic

                                                    1 Bed, 1 Bath | 681 sq. ft.

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    2x1.51120 Sophisticated

                                                    2 Beds, 1.5 Baths | 1,120 sq. ft.

                                                    $1,396 - $2,654

                                                    7 Available Units

                                                    See Floor Plan Details

                                                    2x2 1060 Sophisticated

                                                    2 Beds, 2 Baths | 1,060 sq. ft.

                                                    $1,641 - $2,602

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    2x1.5 1120 Classic

                                                    2 Beds, 1.5 Baths | 1,120 sq. ft.

                                                    See Floor Plan Details

                                                    2x2 1060 Classic

                                                    2 Beds, 2 Baths | 1,060 sq. ft.

                                                    See Floor Plan Details

                                                    2x2 1037 Classic

                                                    2 Beds, 2 Baths | 1,037 sq. ft.

                                                    See Floor Plan Details

                                                    2x2 1520 Sophisticated

                                                    2 Beds, 2 Baths

                                                    See Floor Plan Details

                                                    2x2 1141 Sophisticated

                                                    2 Beds, 2 Baths | 1,141 sq. ft.

                                                    See Floor Plan Details

                                                    2x2 1037 Sophisticated

                                                    2 Beds, 2 Baths

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    3x2 1230 - Sophisticated

                                                    3 Beds, 2 Baths | 1,230 sq. ft.

                                                    See Floor Plan Details

                                                    3x2 1230 - Classic

                                                    3 Beds, 2 Baths | 1,230 sq. ft.

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    B+
                                                    B+

                                                    Renter Ratings

                                                    B-

                                                    Review Ratings

                                                    Noise

                                                    4.3

                                                    Grounds

                                                    2.9

                                                    Safety

                                                    3.4

                                                    Office Staff

                                                    2.9

                                                    Maintenance

                                                    2.0

                                                    Neighborhood

                                                    4.3

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    A

                                                    Number of reviews in the past 365 days

                                                    34

                                                    Manager’s Review Engagement

                                                    A

                                                    Percentage of reviews responded to

                                                    91.18%

                                                    Manager’s Review Reply Time

                                                    B

                                                    Average time to respond to reviews

                                                    16.79 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Ample Guest Parking
                                                    • Reserved Covered Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Animal type not listed Allowed
                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • Additional Storage
                                                    • Air Conditioner
                                                    • Balcony
                                                    • Basketball Court
                                                    • Clubhouse
                                                    • Fitness Center
                                                    • High End Appliances
                                                    • Home Management Services
                                                    • Lush Landscaped Grounds
                                                    • Modern One, Two and Three Bedroom Apartment Homes
                                                    • Outdoor barbecue and picnic area
                                                    • Package Delivery with Private LockerSystem
                                                    • Pet-Friendly Community with Dog Parks
                                                    • Pool
                                                    • Public Transportation
                                                    • Single Story Apartment and Townhome Options
                                                    • Two Resort Style Swimming Pool
                                                    • click here to learn more.
                                                    • private lounge for remote working & relaxing
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                                                    Leasing

                                                    Convenient to the Chandler Corridor, outdoor adventure, and cultural treasures, Avana Chandler brings a new standard of uncluttered elegance to apartments in Chandler. Luxurious one, two, and three bedroom apartment homes offer the privacy and tranquility of single story living, while our Chandler townhomes feature spacious upstairs-and-down floor plans. From the lavish landscaping and resort-style clubhouse, you d never guess you were minutes away from exciting Downtown Chandler, the vast shopping at Chandler Fashion Center, or the thrills of Wild Horse Pass Casino. Our apartments are designed with you in mind. Enjoy creating a wonderful meal in a chef-inspired kitchen, entertaining friends and taking in an Arizona sunset from their private patio. We attend to every detail by providing generous linen closets and individual heat and air conditioning controls.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 11:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    A-
                                                    A-
                                                    Communities
                                                    3471

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: What is security like?
                                                    Anonymous
                                                    Answered on: 03/27/2019
                                                    A: We don't see any security problems here? There are many families living in this area including many young kids.

                                                    Frequently Asked

                                                    How is Avana Chandler Rated?
                                                    Based on 305 number of votes by renters, Avana Chandler is currently rated 3.4 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Avana Chandler ?
                                                    Avana Chandler is rated 2.9/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Avana Chandler is rated 2/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    What are noise levels like at Avana Chandler ?
                                                    Avana Chandler is rated 4.3/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    How safe is Avana Chandler ?
                                                    Avana Chandler is rated 3.4/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                    How satisfied are residents with the neighborhood?
                                                    Avana Chandler is rated 4.3/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    How satisfied are residents with the staff at Avana Chandler ?
                                                    Avana Chandler is rated 2.9/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 91.1765% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 16.79 days to their community reviews in the past year.
                                                    Who manages Avana Chandler ?
                                                    Greystar
                                                    What is the pet policy at Avana Chandler ?
                                                    Dogs Allowed
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Pet Limit: 2
                                                    Animal type not listed Allowed
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1.5 Baths
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    What is the move-in special?
                                                    Immediate Move In $1000 Off Move In

                                                    Contact Property

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                                                    Beds

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                                                    Baths

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                                                    Avana Chandler is a 681 - 1,230 sq. ft. apartment in Chandler in zip code 85226. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,396 - $3,082. Nearby cities include Sun Lakes, Gilbert, Guadalupe, Tempe, Mesa, Queen Creek, Scottsdale, Maricopa, San Tan Valley, Laveen, Apache Junction, Phoenix, and Paradise Valley.

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