2.7 rating
345 total reviews
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Orlando_S279
Resident • 2024
10/9/2024
Life st Capri
I recently moved here and was pleasantly surprised on how easy the transition was. Ms. Gonzalez was integral in making it such an easy endeavor. She goes out of her way every single day to make living here a pleasant experience. Whether it be saying Good Morning or helping decipher difficult paperwork. If Ms. Gonzalez is not here at the time I am due to renew my lease, I simply will not. She is amazing and makes living here safe and fun.
larry_r917
Resident • 2020 - 2024
9/26/2024
A great place to live
the neighborhood is a great place to live/if you like walking or running the canal is just across the street, your surrounded by great restaurants, also closed to CVS plus seven eleven and if you like gyms black steel is across the street owner is one great person, also a little history about capri on camelback back in the 1950s it was called Cudia city a movie set were they filmed gun smoke and wagon wheel/Monica and Greg give great customer service keep up the good job.
Stacey_G107
Resident • 2024
9/6/2024
Homeless Heaven
The WORST complex and management team in all of AZ. The community is always dirty, DISGUSTING, and smelly. Homeless people roam the community and use the amenities like they are residents. There are police stakeouts monthly, something the management will never warn you about. There was an instance where a dog defecated in the elevator and it was left in there for TWO (2) entire days with the maintenance team and cleaners using the elevator during that time. The hallways are always filled with trash bags and various debris from residents, and absolutely disgusting at all times. Non-residents dump their trash in the dumpsters, making the trash situation even worse. My air conditioner was non-functional for an entire month and it took THREE (3) service requests to get them in there while my apartment was 82° in 115° heat.y STUDIO apartment did not dip below 80° inside all summer. My toilet was nonfunctional for an entire week and nothing was done about it through 2 maintenance requests, I had to call and beg for someone to come and fix it. The laundry rooms are filthy, and half the dryers don’t have heat and just roll around your damp clothes for… See More>mia_m952
Resident • 2024
6/2/2024
Timeira D. Is professional, knowledgeable, and dependable. Truly amazing
I am a new resident to Capri and all I have to say is Timeira D. has truly been a godsend for me. I'm moving during a difficult time with my family, and she has shown so much compassion and empathy towards me and has helped me every step of the way. I'm very new to living on my own and have so many questions, and she answers each of them with patience and kindness. Anyone looking to tour, please request Timeira! You won't regret it!!
6/5/2024
Resident • 2024
5/1/2024
Apartment not clean for move in
Given keys and walked in to find the apartment dirty, took video and showed front office, they said they would send someone right away. Two days later still haven’t seen or heard from anyone. Asked front office if they could at least come fix sliding door ( takes two hands and whole body to open close it) screen won’t budge and they said no it will be at least a week! Warm welcome??? Bahhaha this place is a joke! Elevator broke half of the day during my move in ( I’m on the fourth floor). Don’t come here for “community “ environment. They get you in the door then forget who you are! Disappointed for sure
5/14/2024
anonymous
Resident • 2020 - 2024
1/26/2024
DO NOT LIVE HERE
DO NOT MOVE HERE! Our packages are stolen on the regular. Both our vehicles which we pay $70 a month to park have been broken into. Someone even stole my rims and tires from my assigned spot and i told The complex 5 times they did NOTHING and towed my car from the spot I pay for. You’re better off living anywhere but here! Homeless in San Francisco is safer!!!! Do not move here
6/12/2024
anonymous
Resident • 2021 - 2023
7/30/2023
Don’t live here
The apartment complex smells of urine and weed There is a homeless problem, find them in the laundry room sleeping Trash left all over, loud music after 11pm at the pool They lock the gym, so no access
anonymous
Resident • 2022 - 2023
3/30/2023
Don't live here!!!
Cockroaches, homeless people sleeping in the hallways, stolen packages, no a/c in the winter and no heat in the summer (no control over the temps in the units whatsoever), leaks, no care or concerns from the office staff, hot tub has been broken for months, litter and dog ---- all throughout the parking lot and complex.. just overall a bad place to live. Would NOT recommend!!
5/5/2023
anonymous
Resident • 2022 - 2023
3/12/2023
DONT MOVE HERE ITS TOO HOT THEY TURN THE A/C OFF AND YOU HAVE NO CONTROL
Think twice before moving here it’s miserably hot because they don’t let you control the a/c until the summer. It’s nothing you can do about it because they only let you control the heat until the summer. I got this apartment because the price was reasonable but paying $1400 for a one bedroom apartment and not being able to control your A/C is not it. I just want to help people not make the same mistake as me because I’ve been burning up in the apartment for awhile and the fans don’t make it any better when it’s this hot. Before you move here I hope you take in consideration what I said.
5/5/2023
anonymous
Resident • 2022 - 2023
2/7/2023
WORST PLACE IVE LIVED
1. The owners don’t care about their tenants and actively make choices that harm them. Ex. You have no control over the temperature in your apartment and despite having 400 people on property there is NOT an air filtration system. In the summer the ac is so cold you have to wear LAYERS. In winter; it’s so hot you can’t sleep or breathe. I’m talking 85 degrees all the time, and you can’t change it at all besides opening up the window and letting the air in. (Which I’m okay with. That’s not the issue). The issue is that They have been painting the outside of the building and closing off the back window and door with layers of plastic for three days. There is no access to outside air without opening the back door or window. We are suffocating with the heat and horrible air circulation. 2. Our shower has been clogged since the day we got here, and after five work orders, not a single person could unclog it. It takes three hours to drain after a fifteen min shower. 3. The gym is only open during work hours, which means if you work a regular job. You… See More>6/14/2023
Resident • 2020 - 2022
2/5/2022
Tina Beland, Thank you for your assistance with McLennan and Ben's apartment lease termination, as well as your multiple attempts to resolve and relocate them to a more suitable ground floor location. It has been a challenging and chaotic year, but you remained compassionate, understanding, and diplomatic in all matters related to their circumstances and difficulty. Please accept my most sincere gratitude for your "above and beyond" consideration and impressive commitment to your position, employer, and tenants. You are THE BOMB! Blessings+ Wynn Forrester Maxwell
anonymous
Resident • 2019 - 2021
11/17/2021
Front office staff are the worst. Unprofessional and they don't care about the tenants. If you request a service call about a broken item, you can expect to wait a week or longer and they will only take action and send someone if you go a step further and contact the manager or the owner.
anonymous
Resident • 2018 - 2021
10/6/2021
10/10/2021
anonymous
Resident • 2021
8/5/2021
The gym was never opened as promised, the pool was closed because the staff all quit and we went for almost 10 days with no AC while the temps were 118 degrees... think twice before you sign the lease.
8/10/2021
Jeff_K540
prospective • Visited 2021
7/19/2021
This place is ridiculous and they oughta be brought up on charges for charging 12-14 hundred dollars for a 400 sq ft studio apartment after all the bad reviews I've read on here, and I believe them. A subpar old complex taking advantage of the housing market problem to the tune of charging 400.00 more than they should. For a STUDIO apartment with a chiller system and a laundry room. What a joke.
7/22/2021
kathleenxbarker
Resident • 2019
5/10/2021
5/17/2021
Crzystina88
Resident • 2020 - 2021
3/10/2021
I have nothing but positive things to say. The office is super helpful, there is security that actually walks around and pays attention. Im a single mom but i feel very safe here. My neighbors are great the space is amazing for the price. I have never been happier.
3/10/2021
anonymous
Resident • 2020
12/2/2020
Stay away from here they lied about the utilities being included with the rent they're not. George the Asian guy completely lied to me. Instead of paying $890 like I thought. I'm paying over $1,024 for a roach infested studio apartment. Where you have no control over your thermostat because its on a boiler system. So for the first 2 months I froze because their AC runs full blast non stop. I had to buy a portable heater thinking its ok because I thought the utilities were included not! was I in a big surprise. The walls are paper thin I can here my neighbors conversations and their music blaring all day and the guy next to me who constantly burps. Its the worst. This place is ------ it houses section 8 people who are. only paying $280 which I witnessed when I moved in. The police are here constantly here. Theres construction everywhere. The mailboxes just got broken into. Do yourself a favor don't make the mistake I made. I'm talking to a lawyer now to get me out of my lease. If not I'll abandon it and file bankruptcy. Anything to get out of this ---- hole.
12/2/2020
anonymous
Resident • 2020
9/9/2020
Since my last review got removed let's try this again. Do not move here, do not believe the tour that they give you. Do they mention that the fitness center is closed? That the pool closes every day at 5pm? Check out other apartments. It's not safe here, it's dirty, the staff is rude, maintenance requests are never completed, there are cops here daily and the owners, property management (Pinnacle) and staff do not care one bit about any of it or our wishes. They are falsely advertising and not providing amenities that they promised when you sign a lease.
9/14/2020
anonymous
Resident • 2020
7/8/2020
Staff has horrible customer service. Groundskeepers don't do there job correctly then want to wake you up with a loud leaf blower early am when everyone is trying to sleep on the weekends!! Maintenance is slow half the time you put in the work order they never look at it. Bugs and rats all over and in complex. Dryers and washers you have to pay for and they suck ---. Convince store never open up on time and guy takes like 30 breaks a day leaving you waiting there for at least 15 min each time. Gym still isn't set up as promised back in February. Crack heads outside. Don't move here! Save your time and money put it somewhere better.
7/14/2020
anonymous
Resident • 2018 - 2019
9/27/2019
9/30/2019
Updated Review
anonymous
Resident • 2017 - 2019
9/17/2019
Have had a horrible time at the Capri. I have been counting down the days until my lease ends for the past 10 months. Ever since they switched owners the Capri has gone severely downhill. I've lived here over 2 years and am finally moving out this month. I'm embarrassed to tell people that I live there because of how bad it's been in the past year after Pinnacle bought the property from Greystar. Trash everywhere, everything is dirty, people drinking and smoking in the stairwells, beer cans and cigarettes all over the grounds (Especially around building D), random people walking around everywhere who are either drugged up or drunk, rats in the walls, and hallways filled with people's trash bags instead of in their proper trash cans. The air conditioning goes out all the time especially during the hottest parts of the year. Please do not move here. It is in a nice area but move into a different place in Arcadia and you won't regret it.
9/30/2019
Rachel_R888
Resident • 2019
8/15/2019
9/30/2019
anonymous
Resident • 2019
7/22/2019
Liars that are never held accountable for their own actions. Property is a health hazard. Scary! No air, pest problem dirty laundry rooms . Keep saying they are going to upgrade cooling system but care more about updating apartments to charge a lot of money for rent. Not worth it!!!! Should fix the cooling system, and work resolving the pest problem so residents can live in dignity!
anonymous
Resident • 2019
7/3/2019
Arcadia
Studio, 1 Bath | 405 sq. ft.
$905 - $1,520
10 Available Units
See Floor Plan Details
Arcadia Affordable
Studio, 1 Bath | 405 sq. ft.
$890 - $925
5 Available Units
See Floor Plan Details
Pacifico
Studio, 1 Bath | 484 sq. ft.
See Floor Plan Details
Sereno
Studio, 1 Bath | 460 sq. ft.
See Floor Plan Details
Prados
1 Bed, 1 Bath | 700 sq. ft.
$1,165 - $1,975
10 Available Units
See Floor Plan Details
Prados Aff.
1 Bed, 1 Bath | 700 sq. ft.
$999 - $1,124
9 Available Units
See Floor Plan Details
Cortes
2 Beds, 2 Baths | 988 sq. ft.
$1,365 - $2,070
8 Available Units
See Floor Plan Details
Serenidad
2 Beds, 2 Baths | 1,004 sq. ft.
$1,390 - $2,160
8 Available Units
See Floor Plan Details
Cortes
2 Beds, 2 Baths | 988 sq. ft.
$1,210 - $1,215
3 Available Units
See Floor Plan Details
Serenidad Affordable
2 Beds, 2 Baths | 1,004 sq. ft.
$1,175 - $1,190
2 Available Units
See Floor Plan Details
Sereno Affordable
2 Beds, 2 Baths | 460 sq. ft.
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings
Noise
3.2
Grounds
3.2
Safety
3.0
Office Staff
2.8
Maintenance
2.0
Neighborhood
3.7
Survey Ratings
SatisFacts™ Tour Survey
SatisFacts™ Move-In Survey
SatisFacts™ Maintenance Survey
SatisFacts™ Renewal Survey
Review Count
Number of reviews in the past 365 days
6
Manager’s Review Engagement
Percentage of reviews responded to
50.00%
Manager’s Review Reply Time
Average time to respond to reviews
33.33 days
Capri on Camelback
Capri on Camelback is a 405 - 1,004 sq. ft. apartment in Phoenix in zip code 85018. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $890 - $2,160. Nearby cities include Paradise Valley, Glendale, Scottsdale, Laveen, Tempe, Peoria, Tolleson, Guadalupe, Youngtown, Sun City, Avondale, Litchfield, and El Mirage.