Cortland at Raven
B
B
Award Winner
3606 East Baseline Road, Phoenix, AZ 85042

3.4

(83 Reviews)
$1,598 - $6,684/mo

Move-In Specials

Receive 6 weeks of free rent! *Select apartment homes qualify. Contact our team for more information.

Reviews

3.4 rating

83 total reviews

(

9 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 692136

Resident 2002 - 2004

3.8

9/14/2004

I’ve lived in my apartment about two years now. When I first moved in I was very impressed by the overall management of the complex. My motive for moving in to this apartment complex due to a comment made “we are very selective on the residents we rent to” as was said to me while on my introductory tour and the office staff was very welcoming and humble they made an effort to know you by name. On this tour it was noted that most of the residents were single professionals, and the complex appeared serene. As the 1st year went along various complex gatherings breakfast, BBQ’s and etc. <br><br>Now, I walk in to the office and it’s a cold feeling, management is having personal conversations in the office and ignoring the fact your standing right in front of them. We have yet to have any complex social events. A letter was placed on my door for being a .01 cent short on my rent. The complex is being occupied by residents I would not consider management is “selective on”. I’m not sure if they are just moving in residents to maintain a quota. <br><br>The maintaince men have been the only consistency here, they are a pleasant smile you can count on from day to day and their service is beyond expectation. <br>

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    Current Resident 982761

    Resident 2003 - 2004

    4.2

    8/6/2004

    Beautiful construction...crappy location!

    This apartment has so much potential. It is beautiful...........but it's in a terrible location...and the operations aren't the best. The management has changed four times in one year and things are not so great. the parking is awful...good luck parking your car other than in your tiny garage or in front of your garage. God forbid you have more than one car, because there are not enough parking spaces to accomodate all of the residents. Then when you park in front, you get a nasty note on your car saying you must get up early and move it into a spot...right! Also, you know how they tell you the pool is heated year round? Wrong! It's not, you may want to get a petition like my boyfriend and I had to do to get it heated. Don't jump in in mid-january before you test the waters first. We almost got hypothermia! Anyways, on a positive note, it is a gorgeous community...just in the middle of the ------!

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      Current Resident 686802

      Resident 2003 - 2004

      3.7

      6/3/2004

      Subpar experience

      I lived in the Raven for about a year and realized that living in the apartment was only half the experience. The other half is the staff. The aprtment wasn't too bad (Quite a few problems, but it is after all, an apartment), but the staff was aweful. If you expect smiles, this is not your place, if you a staff who treats you like a valued customer, you might want to look somewhere else. They could care less whether or not you stay or go, and will do nothing, and I mean nothing, to go out of their way to make your experience better, don't even ask. If you don't mind impersonalble staff, and a maintainence crew that

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        Current Resident 22501

        Resident 2002 - 2004

        4.7

        5/2/2004

        awesome place to call home

        I have lived at Retreat at the Raven for two years and I love it! Prices are resnoble for great service you are getting. Also I love the fact that they give you great special with Raven Golf Course, 1/2 off tee times!

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          Current Resident 113920

          Resident 2003 - 2004

          3.2

          4/23/2004

          Don´t be fooled by it´s looks

          I thought the apartment was going to be nice because it looks beautiful from the outside. Everything went well for a couple of months but then everything started to break. The stove, the washer and dryer, doors would come off the hinges, the air conditioning, the toilet, the garage door just to name a few. The management was always nice, but I feel I made a relationship with them by making service calls.

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            Current Resident 655118

            Resident 2002 - 2004

            4.2

            2/29/2004

            great community but????

            great place to live but the place seems to have more and more crime and african american residents. surrounding area is cleaning up but still a huge minority area

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              Current Resident 840217

              Resident 2002 - 2003

              4.8

              9/13/2003

              Luxurious and Secured

              We were living in this apartment for about a year. The maintainance is the best ever! They were responsive and job performance was awesome. We have never had problems with parking, there was always spots open. The landscaping was beatiful, the interior was well-constucted. We had to leave this complex because the pricing was a little high, but it was defintely worth what you pay for. They kept the groud, pool, and fitness center clean. The staffs were professional, and understanding. There wwere couple of time when some kids were having late parties, complaints were given and worked out right a way. Overall, this place is definitely worth paying than others.

                Floor Plans & Pricing

                1 Bedroom

                Sparrow

                5 Available Units

                1 Bed, 1 Bath | 926 sq. ft.

                $1,598 - $5,775

                See Floor Plan Details

                Hummingbird

                4 Available Units

                1 Bed, 1 Bath | 832 sq. ft.

                $1,668 - $6,091

                See Floor Plan Details

                2 Bedrooms

                Roadrunner

                8 Available Units

                2 Beds, 2 Baths | 1,112 sq. ft.

                $1,726 - $6,285

                See Floor Plan Details

                Quail

                5 Available Units

                2 Beds, 2 Baths | 1,101 sq. ft.

                $1,716 - $6,169

                See Floor Plan Details

                Finch

                2 Available Units

                2 Beds, 2 Baths | 1,081 sq. ft.

                $1,871 - $6,684

                See Floor Plan Details

                3 Bedrooms

                Cardinal

                1 Available Unit

                3 Beds, 2 Baths | 1,298 sq. ft.

                $1,975 - $5,815

                See Floor Plan Details

                Disclaimer: Special, prices and availabilities subject to change.

                epIQ Ratings

                What is epIQ?

                The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                epIQ Report Card

                In partnership with SatisFacts™

                Community epIQ Grade

                B
                B

                Renter Ratings

                B

                Review Ratings (from 2 reviews)

                Noise

                3.5

                Grounds

                4.0

                Safety

                4.0

                Office Staff

                4.0

                Maintenance

                4.0

                Neighborhood

                2.5

                Survey Scores N/A

                Review Count

                C

                Number of reviews in the past 365 days

                2

                Manager’s Review Engagement

                A+

                Percentage of reviews responded to

                100.00%

                Manager’s Review Reply Time

                A+

                Average time to respond to reviews

                1 days

                Features & Amenities

                Laundry
                • Washer/Dryer
                Parking
                • Garage Lot
                • Surface Lot
                • Covered Parking
                • Private Garage Available
                Pets
                • Cats Allowed
                  Fee: $250. Rent: $40. Restrictions: Each apartment may have a maximum of two total cats or dogs, with a weight limit of 80 pounds per pet. Certain aggressive dog breeds, including mixed breeds, are not permitted. Restricted breeds/mixes include but are not limited to: Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bull (also known as American Staffordshire Terrier, Staffordshire Bull Terrier, or Pit Bull Terrier), Cane Corso, or any Mastiff breed. Any animals that are not cats or dogs must continually stay in a cage or tank. Pet Limit: 2. Comments: Pets Allowed
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                  More Info
                • Dogs Allowed
                  Fee: $250. Rent: $40. Restrictions: Each apartment may have a maximum of two total cats or dogs, with a weight limit of 80 pounds per pet. Certain aggressive dog breeds, including mixed breeds, are not permitted. Restricted breeds/mixes include but are not limited to: Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bull (also known as American Staffordshire Terrier, Staffordshire Bull Terrier, or Pit Bull Terrier), Cane Corso, or any Mastiff breed. Any animals that are not cats or dogs must continually stay in a cage or tank. Pet Limit: 2. Comments: Pets Allowed
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                  More Info
                Other
                • ADA Accessible
                • Additional Storage
                • Air Conditioning
                • BBQ and Picnic Area
                • Balcony
                • Cat Friendly
                • Clubhouse
                • Community Center
                • Courtyard
                • Dishwasher
                • Dog Park
                • Fitness Center
                • Gated Access
                • Granite Countertops
                • Hardwood Floors
                • Kitchen
                • Large Dog Friendly
                • On-Site Maintenance
                • On-Site Management
                • Package Receiving Service
                • Pool
                • Premium Light Fixtures
                • Resident Lounge
                • Resident Social Activities
                • Shower and Tub
                • Smart Thermostats
                • Smoke Free
                • Stainless Steel Appliances
                • Storage Space
                • Valet Trash Service
                • Views
                • Vinyl Flooring
                • Walk In Closets
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                Leasing

                Surrounded by scenic mountain and golf course views, our apartments on Baseline Road connect you to shopping, dining, and recreation options just outside the heart of Downtown Phoenix. Modern apartment features like granite countertops, generous walk-in closets, and personal patios and balconies will make you proud to call any of our one, two, and three-bedroom apartments for rent in South Phoenix home. Our apartments near South Mountain, Phoenix offer convenience to major thoroughfares and employers like Arizona State University and Phoenix Sky Harbor International Airport, making your everyday commute a breeze. And when you re considering your weekend (or weeknight) plans, you have plenty of options nearby. Tee off at Raven Golf Club, head out for a scenic hike or bike ride at one of South Mountain Park s popular trails, or explore Downtown Phoenix s vibrant shopping, dining, and entertainment spots. No matter what your day looks like, you ll come home to the hospitality and service of a community team dedicated to you.
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                Office Hours

                • Sunday: Closed
                • Monday: Closed
                • Tuesday: 10:00 AM - 06:00 PM
                • Wednesday: Closed
                • Thursday - Friday: 10:00 AM - 06:00 PM
                • Saturday: 10:00 AM - 05:00 PM
                This community is managed by

                Cortland

                B
                B
                Communities
                209

                Questions & Answers (1)

                Anonymous
                Asked on: 03/19/2018
                Q: Can you hear your neighbors?

                Frequently Asked

                How is Cortland at Raven Rated?
                Based on 83 number of votes by renters, Cortland at Raven is currently rated 3.4 out of 5 stars.
                How satisfied are residents with the upkeep and overall appearance of the grounds at Cortland at Raven?
                Cortland at Raven is rated 4 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                How effective was the maintenance team when resolving your problem?
                Cortland at Raven is rated 4 out of 5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                What are noise levels like at Cortland at Raven?
                Cortland at Raven is rated 3.5 out of 5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                How safe is Cortland at Raven?
                Cortland at Raven is rated 4 out of 5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                How satisfied are residents with the neighborhood?
                Neighborhood: Cortland at Raven is rated 2.5 out of 5 stars for neighborhood by renters, which is considered poor. This means that some renters are unhappy with the location, convenience, and/or overall vibe of the community or surrounding area. Preferences can differ from person to person, so we recommend reading reviews and visiting the area if possible, to make the best decision for yourself.
                How satisfied are residents with the staff at Cortland at Raven?
                Cortland at Raven is rated 4 out of 5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                How often does management engage with reviews?
                Managers have responded to 100% of their community reviews in the past year.
                How quickly does management engage with reviews?
                Managers have replied within 1 days to their community reviews in the past year.
                Who manages Cortland at Raven?
                Cortland
                What is the pet policy at Cortland at Raven?
                Cats Allowed
                Fee: $250
                Rent: $40
                Restrictions: Each apartment may have a maximum of two total cats or dogs, with a weight limit of 80 pounds per pet. Certain aggressive dog breeds, including mixed breeds, are not permitted. Restricted breeds/mixes include but are not limited to: Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bull (also known as American Staffordshire Terrier, Staffordshire Bull Terrier, or Pit Bull Terrier), Cane Corso, or any Mastiff breed. Any animals that are not cats or dogs must continually stay in a cage or tank
                Pet Limit: 2
                Comments: Pets Allowed
                Dogs Allowed
                Fee: $250
                Rent: $40
                Restrictions: Each apartment may have a maximum of two total cats or dogs, with a weight limit of 80 pounds per pet. Certain aggressive dog breeds, including mixed breeds, are not permitted. Restricted breeds/mixes include but are not limited to: Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bull (also known as American Staffordshire Terrier, Staffordshire Bull Terrier, or Pit Bull Terrier), Cane Corso, or any Mastiff breed. Any animals that are not cats or dogs must continually stay in a cage or tank
                Pet Limit: 2
                Comments: Pets Allowed
                What types of floor plans are available?
                1 Bed, 1 Bath
                2 Beds, 2 Baths
                3 Beds, 2 Baths
                What is the move-in special?
                Receive 6 weeks of free rent! *Select apartment homes qualify. Contact our team for more information.

                Contact Property

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                Baths

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                Under New Management

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                Cortland at Raven is a 832 - 1,298 sq. ft. apartment in Phoenix in zip code 85042. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,598 - $6,684. Nearby cities include Phoenix,, Paradise Valley, Glendale, Scottsdale, Laveen, Tempe, Peoria, Tolleson, Guadalupe, Youngtown, Avondale, Sun City, and El Mirage.