LA Plaza Village

Current Resident 1413319

Verified Resident • 2019 - 2026

It has been very difficult to reach anyone in the leasing office. I have called multiple times since last Friday, including today, but no one has answered or returned my calls. Additionally, the lock on the gate door between the elevator in Building B (CVS side) and the resident parking lot has been changed without any prior notice. I was not provided with a new key and only discovered the change when my key stopped working. Because of this, I now have to walk a long way around just to get to my car, which has caused me significant inconvenience. This lack of communication is very concerning, and I would appreciate a prompt response.

Current Resident 1411586

Verified Resident • 2026

This place is a complete nightmare! Management and maintenance is utterly useless—repeated reports of broken security gates, sketchy strangers wandering in, and faulty locks, yet NOTHING gets fixed. Zero support, zero safety. AVOID AT ALL COSTS!!

Current Resident 1410453

Verified Resident • 2025

It’s very hard to have any work orders done, nothing is maintained and nothing is followed up. Very frustrating as a resident. If you need anything done, you have to contact them multiple times and even then they will respond to you one out of twenty times.

Current Resident 1382012

Verified Resident • 2025

I have lived here at La Plaza for 4 months and I am very pleased. Amenities are great and the proximity to major freeways makes my life a lot easier. Parking and security are also great perks. Have not had one issue with neighbors being noisy. The Gym and Pool area are two of the best I have seen out of any complex in the Chinatown, Little Tokyo, Arts District area. Being walking distance to Union Station makes life easier as well.

Current Resident 1393463

Verified Resident • 2024 - 2025

I love my apartment unit, the amenities (pool/jacuzzi, excellent gym space), and I love the proximity to restaurants and accessibility to DTLA without being in the busy bustle of DTLA. The maintenance team needs to be requested multiple times to actually complete their job, and even then they don’t usually do it well. Management is unimpressive and slow, not very supportive. Security team is friendly and do their job well. The environmental services workers keep the area clean as best they can being in DTLA.

Current Resident 1331652

Verified Resident • 2025

These staff and building maintenance are subpar and the community in decline. There’s foul odors in the parking lot and the leasing staff very unhelpful and poorly managed. Very frustrating and offended by my experience here and had a package at my door stolen

Current Resident 1377037

Verified Resident • 2025

Its very clean an quiet my only complaint is people putting trash out in the hallway without a trashcan . And the homeless people are taking over the area . I wish the city would step in a get these people off the street .

Current Resident 1377033

Verified Resident • 2024 - 2025

I would not recommend living here mostly because of the poor management. The building itself and amenities are nice which is a plus but if anything ever goes wrong, good luck getting a hold of management and getting help or resolution from them.

Current Resident 1368172

Verified Resident • 2023 - 2025

Is like pulling teeth to get things done. I’ve had packages stolen, see homeless people in the garages and I’ve had to call security to kick them out. Got my ring camera removed twice by homeless people walking into the building. People do Airbnb here and you see strange faces all over the gym all the time. They leave the gym messed up and yet no one cares.

Current Resident 1358036

Verified Resident • 2025

It's an okay community. Most of the time residents keep to themselves. The neighborhood has many homeless around that often yell or could be disruptive during the early morning and late hours. Nobody picks up their dog poop either, which is pretty off putting.

Current Resident 1348627

Verified Resident • 2022 - 2025

Living in this apartment complex has been an incredibly positive experience, thanks in large part to the exceptional maintenance team and the overall quality of the building. From day one, it’s clear that the property management takes pride in keeping the community in top shape. The buildings are modern, well-designed, and built with attention to detail that’s hard to miss. Hallways, common areas, and amenities are always clean, well-lit, and inviting.

Britney_F172

Resident • 2019 - 2025

Britney

So I moved out a while ago and I’ve asked over 10 times Can you please send my final check I have been waiting over 2 months you guys refuse to respond to emails so maybe a review will get your attention Thanks again

Current Resident 1333342

Verified Resident • 2024 - 2025

The apartment is the nicest apartment I've ever lived in. However, when we first moved in and we're in the process there wasn't a clear line of communication and were left to contact the leasing office directly multiple times to figure out if we had even gotten the apartment. I haven't had to talk to a property manager since but that did make it less likely to want to.

Current Resident 1332363

Verified Resident • 2024 - 2025

Living in La plaza has been the best thing. From their cleanliness to their management, their staff, their maintenance guys are the best, the security guys are always there, and the nice community. We like everything except for sometimes rude neighbors that complain about anything or the people that make parties and take the whole amenities to themselves. Other than that everything is perfect!

Current Resident 1331943

Verified Resident • 2024 - 2025

This apartment complex isn't managed very well. There is one manager who is given all of the work for managing hundreds of people which leads to response to needed items being ignored. The leasing staff initially placed me in a unit directly above the dining area of buffalo wild wings by one floor which led to severe issues of noise pollution and habitability issues. While the staff was able to move me into a different unit after weeks of me pushing for change, the maintenance of my unit has been challenging with a lack of quicker hot water even in a building that was built in 2019. I would not recommend this community after my experiences, but there are most likely people who live there happily and never experience what I have and I hope no one else has to.

Current Resident 780782

Verified Resident • 2019 - 2025

Not at the moment; hopefully management team gets a revamp. Noise has increased, there has been fights at the pool common area, people using stairwells as their personal smoking area, wild response to a simple maintenance request, and on and on. The plus is the building is still relatively new - I'd advice to do something about the management team to avoid an accelerated decline in quality.

Current Resident 199943

Resident • 2018 - 2025

Disgusting

significant safety concern when my car was stolen. Despite my attempts to obtain information about the incident, including the last usage of my parking tag and access to security footage, I was met with resistance. I provided a police report as requested, yet I was informed that they would only release information if a police officer contacted them. This felt unfair, especially as a long-standing tenant who has consistently paid rent on time. The hallways are filthy, bums always roaming dog urine always left in the elevator I was a tenant for over 6 years and its diminished extremely! the apartments leasing office turn around is so constant Additionally, I faced ongoing issues with the building's elevator, which has been out of service for nearly two years, severely inconveniencing me as a disabled resident. I also reported a defect in my bathtub and requested a replacement, but was told it would not be addressed until I moved out, which I found to be unreasonable. The hot tub is always out of service the bbq grills are never working terrible apartment complex go elsewhere Moreover, shortly before my departure, my new car was vandalized, resulting in over $300 in damages. The management also provided incorrect information regarding my parking situation, stating that I was parked in retail parking when I was in fact in a residential area. I requested proof of this claim but did not receive a satisfactory response. The manager has been unhelpful, condescending, and dismissive.

Current Resident 1265740

Verified Resident • 2023 - 2024

Manage my staff never available, grounds staff is great. maintenance is usually good but this issue has been going on for 3 weeks with a non working refrigerator. The utilities are not consistent with the time the unit is being occupied vs not occupied

Current Resident 1244998

Verified Resident • 2024

Overall La Plaza is a good community, location is great. Easy to get to and easy access to local community events. Public transportation is easy to access which comes in handy to avoid that downtown LA traffic.

Current Resident 957920

Verified Resident • 2020 - 2024

Over all it was a good experience. The maintenance staff is great. The go above and beyond for us. Javier even helped me move my mattress to the trash area. He didn’t have to but volunteered. I really appreciate his help.

Current Resident 1273063

Verified Resident • 2024

La Plaza Village is a great place to live. There’s many restaurants around, parks, and walking grounds. The maintenance assistance is exceptional. The apartments are beautifully designed, and if you have fur babies, this is the perfect place for them (there’s a dog park in the building).

Current Resident 1271280

Verified Resident • 2024

Would highly recommend La Plaza to family and friends. Very secure entry and mail rooms. Great updated amenities, spacious floor plan, convenient location. 3 blocks from the metro and right off the highway.

Current Resident 1269761

Verified Resident • 2021 - 2024

Need to fix the elevator and garage door timely. Looks like they were upgrading the lobby but stopped mid way. Also the hot tub seems to be broken. Not sure who’s management is but had contacted for the elevator to be fixed and stated that the part has been backed order. How does a part be back ordered for 1 year?! Ridiculous

Current Resident 768869

Verified Resident • 2019 - 2024

Too much noise and pollution around the building. Too many rats near the stairs and insects inside the apartment. If I had chance to move out, I’ll do very soon. Too many homeless people around the area and too many trash around. Management and security have no clue how to maintain this building

Current Resident 1268851

Verified Resident • 2024

Experience hasnt been the best due to the following reasons: Poor cleanliness of stairwells Elevator has been broken 7+ months Gate acces in garage is broken Key fob in elevator needs to be replaced Glass near grill area is broken Air b&b needs to be stopped in the building Overflow package room is a mess Tenants leave mess in hallways (trash) Trash room is horrendous Key fob access to pool has been broken since I moved in the building