The Clifton

. #11 . #11

Award Winner

The Clifton

1315 Clifton Street Northwest, Washington, DC 20009

4.5

(127 Reviews & Surveys)

Reviews

4.5 rating

87 total reviews

(

86 Verified

)

Verified

Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Trending topics in reviews

Summarized by generative AI from text of customer reviews

Amenities (18)

Cleanliness (7)

Communication (3)

Maintenance (20)

Process (10)

Staff (41)

Status (3)

Sort:

Newest Activity
Recently Lived In
Review Rating

Current Resident 1413430

Verified Resident • 2026

5.0

3/31/2026

Modern state if the art apartment building with Penthouse Community Room, wonderful game room, fitness center and intimate theater room. Service needs are promptly addressed and all staff are pleasant and professional.

Current Resident 1386248

Verified Resident • 2025

4.5

11/18/2025

The Clifton has great amenities and is generally well-maintained and clean. Staff is generally responsive, but is most reachable in-person rather than via email. The roof deck and gym are great and are a big draw for me.

Property Manager Response

11/20/2025

Thank you for your positive feedback regarding our amenities and maintenance at The Clifton. We are pleased to hear that our staff has been responsive to your needs, and we will continue to strive towards improving our communication channels. Our roof deck and gym are definitely some of our top features, and we are happy to know that they have been a major draw for you. We hope to continue providing you with exceptional living experiences and look forward to seeing you around the building.

Updated Review

Current Resident 1255729

Verified Resident • 2024 - 2025

4.8

10/5/2025

The property manager and other staff were amazing when I first visited the property, and especially during move in. Also right throughout my stay they maintained a friendly and clean atmosphere throughout the property and occasionally curated really fun activities and social meet ups.

Property Manager Response

10/5/2025

Thank you so much for sharing your experience! We re truly delighted to hear that our team made a positive impression from your very first visit and continued to provide exceptional service throughout your stay. Creating a warm, welcoming, and well-maintained community is something we take great pride in, and it s wonderful to know that our efforts, whether through daily interactions or resident event, made a meaningful difference. Your kind words mean a lot to our entire team!

3 Previous

Last 9/29/2024

Current Resident 1367464

Verified Resident • 2025

5.0

9/9/2025

I have only just moved in a few days ago, however I am already feeling so comfortable and at home. Everyone - staff and residents - have been extremely friendly, making me feel welcome! Especially important to me is the feeling of safety I have in the building. I am very happy with my decision to move to The Clifton!

Property Manager Response

9/12/2025

Thank you so much for taking the time to share your experience and welcome to The Clifton! We re delighted to hear that you already feel at home and that both our team and community of residents have made you feel so comfortable and supported. Creating a warm and welcoming environment is always our top priority, and it s wonderful to know this has made a positive impression so early in your residency. We re truly happy you chose The Clifton as your home and look forward to continuing to provide you with an exceptional living experience.

Current Resident 1364129

Verified Resident • 2025

4.7

8/31/2025

Moved into the Clifton and it was a breeze. The loading dock was easy to navigate with my movers, the unit is modern and updated, everything was very easy so far. I will be leaving more good reviews in the future.

Property Manager Response

9/1/2025

Thank you for sharing your experience and for choosing The Clifton as your new home! We re delighted to hear your move-in went smoothly and that you re enjoying your new apartment. We look forward to continuing to provide you with a great living experience.

Updated Review

Current Resident 1356697

Verified Resident • 2025

3.0

8/17/2025

Hard to communicate about the many issues in the apartment. Barely any follow up and things are not fixed quickly enough. I hope there was a better way to fix things that are broken in the apartment. It's been more than a week and there are many issues

Property Manager Response

8/20/2025

Thank you for your feedback. We re truly sorry to hear about the frustrations you ve experienced with maintenance follow-ups. We understand how important timely repairs are, and we regret that the process has taken longer than expected. Please know that some of the delays are due to waiting on specific parts that are currently backordered, but our team is actively tracking them and will move forward with the necessary repairs as soon as they arrive. In the meantime, we will continue to keep you updated, and we sincerely appreciate your patience as we work to resolve these issues.

1 Previous

8/8/2025

Current Resident 1359146

Verified Resident • 2025

4.3

8/15/2025

I have lived here for less than two weeks and will need some more time in order to make up my mind. In a month or two I will probably have a better feel for the apt building and be able to share my developed opinion to help others.

Property Manager Response

8/20/2025

Thank you for sharing your early impressions with us. We completely understand that it can take a little time to get a true feel for a new home and community. We look forward to hearing your thoughts once you ve had more time to settle in, and in the meantime, please don t hesitate to reach out if there s anything we can do to make your experience more comfortable.

Current Resident 1355591

Verified Resident • 2024 - 2025

5.0

8/5/2025

I absolutely love my apartment! It's incredibly clean and well-maintained, which makes living here a pleasure. My family is also very happy with the space and the amenities provided. The community is friendly and welcoming, making it a great place to live. Overall, I highly recommend this apartment to anyone looking for a comfortable and enjoyable living experience. The positive atmosphere and excellent management make it a top choice for our family.

Property Manager Response

8/5/2025

Thank you so much for your kind words! We re thrilled to hear that you are enjoying your apartment and the community. It s always our goal to provide a clean, comfortable, and welcoming environment for all our residents, and it s wonderful to know that our efforts are making a positive impact on your living experience. We truly appreciate your recommendation and are grateful to have you as part of our community. Please don t hesitate to reach out if there s ever anything we can do to continue supporting you and your family.

Current Resident 1351822

Verified Resident • 2025

5.0

7/21/2025

Really nice apartment bldg and quiet community. Close to Howard university and close to local restaurants and businesses. Underground parking is available and the staff were very professional and helpful.

Property Manager Response

7/23/2025

Thank you so much for your wonderful review! We re delighted to hear that you enjoyed our quiet community, convenient location, and professional staff. It's always great to know our residents appreciate being close to Howard University and the local dining options and businesses. If there's ever anything else we can do to enhance your living experience, please feel free to reach out. Thank you again for sharing your positive feedback!

Current Resident 1337117

Verified Resident • 2023 - 2025

5.0

5/20/2025

It has been a great experience overall. Everyone is really friendly and helpful and always flexible when problems arise. The leasing office is always there to help. The building is always clean and maintenance requests are always answered promptly

Property Manager Response

5/20/2025

Thank you so much for taking the time to share such a wonderful review! We are absolutely thrilled to hear that you're having a great overall experience at our community. It truly makes our day to know that our team is friendly, helpful, and flexible when issues come up. We strive to provide excellent service, and your kind words about the leasing office, building cleanliness, and prompt maintenance responses really affirm our efforts.

Updated Review

Current Resident 1325991

Verified Resident • 2025

4.7

5/6/2025

I don't want to take this survey over and over and over and over and over and over and over and over and over and over and over and over and over and over and over and over and over and every time I need a request

Property Manager Response

5/6/2025

Thank you for your feedback. We sincerely apologize for any inconvenience caused by being prompted to complete the survey multiple times. We understand how frustrating that experience can be. Please know that your input is valuable to us, and we are currently reviewing the survey process to prevent unnecessary repetition and improve your overall experience when submitting requests. If there is anything specific you need assistance with at this time, please don t hesitate to contact us directly at (202) 892 6950.

2 Previous

Last 4/13/2025

Current Resident 1333742

Verified Resident • 2025

2.7

5/2/2025

Be sure to communicate with the leasing agents about your needs.. such as a clean apartment that is repainted and has no dead bugs. Also make sure they know when you are moving in and have the keys ready instead of making you wait..

Property Manager Response

5/2/2025

Thank you for your feedback. We re sorry to hear that you remain dissatisfied, despite our efforts to address the concerns you raised during your move-in. As previously communicated, we have already agreed to waive the rent charges for the days it took to re-clean the apartment and complete the requested touch-ups, in good faith and as a gesture of our commitment to providing a positive experience. If there is anything further you feel remains unresolved, we welcome the opportunity to discuss it directly and work toward a solution. Please don t hesitate to reach out to the management office at (202) 892 6950 at your convenience.

Current Resident 1330386

Verified Resident • 2025

4.3

4/18/2025

Everything has been lovely. From the people, to the staff, and especially the facilities. I recently moved here about a month ago and I do not regret it for a second. For the price and location that I was afforded, this place stands above the rest.

Property Manager Response

4/18/2025

Thank you so much for your kind words and for taking the time to share your experience. We re thrilled to hear that you re enjoying your new home and that both our team and the community have made a great impression. Your satisfaction means a lot to us, and we re so pleased that the location, amenities, and value have met and hopefully exceeded your expectations. If there s ever anything you need, please don t hesitate to reach out.

Current Resident 1315990

Verified Resident • 2023 - 2025

4.8

2/9/2025

I love living here. The community is excellent and it's a quiet building.The staff are friendly and knowledgeable and quick to respond to questions. The location is central to work, nightlife, and public transportation.

Property Manager Response

2/13/2025

Thank you for your wonderful review! We're delighted to hear that you love living here and that you've had a great experience with our community. Our team takes pride in providing friendly and responsive service, and it s great to know that it has made a positive impact on your experience. We re also glad that you enjoy the convenience of our location. If there s ever anything we can do to make your stay even better, please don t hesitate to reach out. Thanks again for being a valued resident!

Current Resident 1312503

Verified Resident • 2023 - 2025

5.0

1/24/2025

Amazing management staff - have lived in various "luxury" apartments in the city but the Clifton is outstanding given 1) friendliness/genuine niceness of staff 2) responsiveness of management to issues / concerns 3) quality of amenties.

Property Manager Response

1/27/2025

Thank you so much for your kind words! We re thrilled to hear that you ve had such a positive experience living at The Clifton. Our team takes great pride in creating a welcoming and supportive community, and it means the world to us that you ve noticed and appreciated our efforts. If there s ever anything we can do to make your experience even better, please don t hesitate to reach out. Thanks again for your wonderful feedback.

Current Resident 1309821

Verified Resident • 2023 - 2025

5.0

1/13/2025

It is always relatively clean and quiet, with fast maintenance, friendly staff, and beautiful buildings and amenities. I have been here for about a year and have had very few issues and if anything came up they were solved quickly.

Property Manager Response

1/14/2025

Thank you so much for your kind words and for taking the time to share your experience with us! We truly appreciate your positive feedback about our staff, maintenance, and amenities, as we work hard to ensure a comfortable and enjoyable living experience for all our residents. If there s ever anything we can do to make your stay even better, please don t hesitate to reach out. Thank you for being a valued part of our community over the past year we re so glad to have you here!

Current Resident 1306687

Verified Resident • 2024

2.8

12/31/2024

No thank you I don't want to fill out this section. I just took this survey to say that the response to my maintenance request was insufficient because the maintenance staff left lint everywhere. Thank you

Property Manager Response

1/2/2025

Thank you for taking the time to share your feedback regarding your recent maintenance request. We sincerely apologize for the inconvenience caused by the condition in which the work area was left. Maintaining a clean and respectful environment during and after repairs is a priority for us, and we regret that we fell short of your expectations. We take your concerns seriously and will address this matter with our maintenance team to ensure proper cleanup procedures are followed moving forward. If there is anything else we can do to rectify this situation or improve your experience, please don t hesitate to reach out to us directly at residentservices@ariaresidential.com.

Current Resident 1254336

Verified Resident • 2024

5.0

6/2/2024

Seems like a very nice place so far. Gym is decent, location is very walkable and close to many stores and restaurants and such. The whole process was seamless and fast. Sally, the agent in charge of our application, is wonderful.

Property Manager Response

6/2/2024

Thank you for your positive feedback! We are pleased to hear that your experience with our Fitness Center has been positive and the location of our building has been convenient for your needs. Sally, the agent who handled your application, is indeed an asset to our team. We appreciate your kind words and will make sure to pass them on to her. If there is anything else we can assist you with, please do not hesitate to reach out!

Current Resident 1237365

Verified Resident • 2023 - 2024

4.7

3/22/2024

Good amenities, clean and very good location of the building. The staff in the front desk as well as maintenance always very nice and helpful with anything needed. Apartments spacious and have everything you need.

Property Manager Response

3/25/2024

We are very pleased to hear that you had a positive experience at The Clifton. We strive to provide the best amenities, service, and location to all of our tenants. Thank you again for your review and for choosing us.

Current Resident 1232183

Verified Resident • 2023 - 2024

4.5

3/5/2024

We are very happy at the Clifton. The apartment is clean,sunny and airy. The staff is friendly and accommodating. The area has much to do. There is a nearby track . There is a nearby YMCA. We have a lovely rooftop.

Property Manager Response

3/7/2024

Thank you for the high praise! We're so glad that The Clifton team has been able to provide excellence and that you are enjoying the location of the building. We appreciate you taking the time to leave a review and are glad to serve you!

Current Resident 1227313

Verified Resident • 2024

4.8

2/17/2024

Nice complex, nice staff, great location close to the by U Street corridor. Although my apartment doesn't have great view, the rooftop terrace makes up for it. Fantastic view of Washington "skyline". All good

Property Manager Response

2/20/2024

Thank you for taking the time to leave us a review. We're excited to hear that you're enjoying your experience at The Clifton. Your kind words about our staff and community are greatly appreciated. We look forward to your calling the community home for a long time to come.

Current Resident 1211812

Verified Resident • 2023

5.0

12/26/2023

So far it's great. No complaints. We just moved about a month ago here so I don't have much to say. We enjoy the utilities. The space is very small. Just wished there was more outlets upstairs at the penthouse and wifi.

Property Manager Response

12/26/2023

Thank you for taking the time to share your thoughts and experiences at our community and give us a 5 star review! We greatly appreciate your feedback and are delighted to hear that you are enjoying your stay with us. The penthouse Community Room is equipped with WiFi, although there has been a recent connection issue that began last week. Our IT team is actively working on resolving this matter, and they anticipate that it will be resolved within the next week or so. We apologize for any inconvenience caused by this temporary disruption and appreciate your understanding.

Current Resident 1205282

Verified Resident • 2023

4.2

12/5/2023

Nice building, decent neighborhood, decent apartment. Was fully furnished when touring, which can distort sense of how big apartment is without furniture. Walls spottily painted before move-in. Good gym facilities, no need for other membership. Beautiful roof deck. Overall satisfied so far.

Property Manager Response

12/5/2023

Thanks for sharing your thoughts about The Clifton. As we know the search for an apartment can be time-consuming, we'd like to make it easier to make the right choice. We help our prospective residents visualize how their own belongings might fit into the space when they see a furnished apartment. We are concerned about your comments regarding wall paint, and would like to learn more about them. It would be greatly appreciated if you could contact us at your earliest convenience in order for us to find out what we can do better to serve you.

Current Resident 1205189

Verified Resident • 2023

4.0

12/5/2023

While there is not much of a communal vibe with the other resident, the amenities are nice (especially the gym) and the maintenance staff are incredible. They have always gone out of their way to do a perfect job.

Property Manager Response

12/5/2023

We're so glad to hear that you are enjoying the amenitites and are satisfied with the service provided by our Maintenance staff! If you haven't already downloaded the Livly app, please make sure that you do as it's a great way to stay connected with your neighbors and also stay informed about upcoming events and community announcements that help enhance the sense of communal vibe! Please don't hesitate to reach out if there's anything else we can do to turn you 4 stars into 5!

Current Resident 1184437

Verified Resident • 2023

3.8

9/26/2023

Good quality apartments and amenities for the price. maintenance is fast and reliable, and the staff is overall great. close walks to U St and Columbia Heights metro stations, close to grocery stores and restaurants

Property Manager Response

10/2/2023

Thank you for taking the time to share your thoughts. We re delighted to read that our staff has been able to provide you with excellent service. We appreciate your review and are confident that your experience will only continue to get better.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Review Ratings (from 13 reviews)

Noise

4.1

Grounds

4.3

Safety

4.4

Office Staff

4.6

Maintenance

4.3

Neighborhood

4.5

Survey Scores (from 40 surveys)

Move-In Survey

4.0

Maintenance & Support Survey

4.6

Review Count

Number of reviews in the past 365 days

Manager’s Review Engagement

Percentage of reviews responded to

92.31%

Manager’s Review Reply Time

A+

Average time to respond to reviews

1.23 days

Features & Amenities

Laundry

Washer/Dryer

Parking

Parking

Other

Air Conditioning
Balcony/Deck
Cat Friendly
Community Center
Controlled Access
Dishwasher
Elevator
Fitness Center
Furnished
Hardwood Floors
Large Dog Friendly
On-site Personnel

Show Less

This community is managed by

Aria Residential

Communities

View All Communities

Questions & Answers (0)

Frequently Asked

How is The Clifton Rated?

Based on 127 number of votes by renters, The Clifton is currently rated 4.5 out of 5 stars.

How satisfied are residents with the upkeep and overall appearance of the grounds at The Clifton?

The Clifton is rated 4.3 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.

How effective was the maintenance team when resolving your problem?

The Clifton is rated 4.3 out of 5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.

What are noise levels like at The Clifton?

The Clifton is rated 4.1 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.

How safe is The Clifton?

The Clifton is rated 4.4 out of 5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.

How satisfied are residents with the neighborhood?

The Clifton is rated 4.5 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.

How satisfied are residents with the staff at The Clifton?

The Clifton is rated 4.6 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.

How often does management engage with reviews?

Managers have responded to 92.31% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 1.23 days to their community reviews in the past year.

Who manages The Clifton?

Aria Residential

What is the pet policy at The Clifton?

No pet policy available