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Award Winner
1315 Clifton Street Northwest, Washington, DC 20009

4.5

(127 Reviews & Surveys)

Reviews

4.5 rating

87 total reviews

(

86 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 1009742

Verified Resident 2021 - 2022

5.0

3/25/2022

This complex is amazing. The staff are so kind and really care about the residents. They are quick with responses and always want to help in anyway they can. The apartments are beautiful, the amenities are fantastic, and the location can't be beat.

    Property Manager Response

    3/25/2022

    We're proud to ensure five-star services here at The Clifton. We are happy to know that our community is your perfect match! Thank you for sharing your positive experience with us and for highlighting our wonderful team!

    Updated Review

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    Current Resident 1008340

    Verified Resident 2022

    5.0

    3/20/2022

    We have enjoyed living at the Clifton. It is clean and modern, light and airy. We are grateful for the hard work of its staff to make this place a home. It is also conveniently located to U street, 14th street, and Columbia Heights metro station.

      Property Manager Response

      3/21/2022

      Hi there, thank you for your 5 star review! We're thrilled to know that you enjoy our convenient location and appreciate that you've highlighted our community and awesome team. We look forward to continue serving you at The Clifton.
      Review Author Icon

      Current Resident 1005990

      Verified Resident 2021 - 2022

      4.7

      3/11/2022

      Overall we really like it but the appliance are clearly very cheap and often times have main fence issues. The same goes for our gym. We have a broken treadmill that I have requested maintenance on and it has never been fixed over the last 4 months.

        Property Manager Response

        3/11/2022

        Thank you for your review. While we're delighted that you enjoy our community, we're disappointed to hear that you have been experiencing some issues with your appliances and the equipment in the Fitness Center. Please know that the replacement part needed for the treadmill has been ordered a while back but is delayed due to the supply chain shortage caused by the pandemic. We'd appreciate the opportunity to connect with you to schedule a walkthrough of your home and work towards resolving the concerns you've mentioned regarding your appliances. Please reach out to us via email at residentservices@ariaresidential.com or by phone at (202) 892 - 6950. We hope to hear from you soon!
        Review Author Icon

        Current Resident 995610

        Verified Resident 2022

        4.3

        2/15/2022

        My experience has been great thus far (i have only been here for a week) however there have been slight hiccups in getting answers on a few things, including my assigned parking spot, mailbox key, and minor maintenance requests.

          Property Manager Response

          2/15/2022

          Thank you very much for such a positive review and for sharing your experience with our community and staff. Please know that your happiness and comfort are our top priorities, so we'd love to speak with you directly about the concerns you highlighted in your review. Please don't hesitate to reach out to us directly at (202) 892 -6950 so we can address these concerns to your satisfaction. We hope to hear from you soon!

          Updated Review

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          Current Resident 866042

          Verified Resident 2020 - 2022

          4.7

          2/11/2022

          Easy and seamless. Great customer service. It was a lso referral which made it easy to find. communication through the process. Great incentives. Also love the location and walkability. Concierge and delivery are very good

            Property Manager Response

            2/11/2022

            Hello and thank you for sharing such wonderful thoughts with us and highlighting your favorite aspects of your living experience at The Clifton! Your kind words are greatly appreciated and we hope you continue to love our services and community!

            Updated Review

            Review Author Icon

            Current Resident 879909

            Verified Resident 2021

            4.5

            11/2/2021

            I love living at the Clifton. It's modern and in a great location. Staff are always very helpful and pleasant. They take great care of the building and there's a diverse crowd that lives here. It's a comfortable place to live.

              Property Manager Response

              11/5/2021

              We appreciate your wonderful highlight of our community here at The Clifton. Thank you for sharing your thoughts with us. We'll be sure to keep up the great customer service you have been accustomed to.

              Updated Review

              Review Author Icon

              Current Resident 98999

              Verified Resident 2019 - 2021

              4.0

              10/10/2021

              Pretty good. Great location, and the apartment itself is very nicely situated and has an awesome private outdoor space. Negatives: the property isn't great at communication, and the fixtures in the apartment are pretty poor quality and have to be replaced with some frequency.

                Property Manager Response

                10/11/2021

                Thanks for taking a moment to share your feedback with our team. We're glad you love our convenient location, but we're disappointed to learn about our communication not being at the level you had expected it to be. Please reach out to us at (202) 892 - 6950 so we can further discuss your concerns regarding this matter and the issues related to the fixtures in your apartment.
                Review Author Icon

                Current Resident 959675

                Verified Resident 2021

                4.8

                10/10/2021

                This apartment is absolutely amazing, the best place I have ever lived in DC as a young professional. Managers and staffs are very find and gentle. The building itself is recently built and interior of each unit is very clean and modern. I truely recommend this place to live. it definitely worth it!

                  Property Manager Response

                  10/11/2021

                  Thank you for your review of The Clifton. We are happy that you consider your experience to be worth sharing. We also love that you described our community as clean, modern and friendly! If you should need any further assistance please contact our office. We appreciate your support!
                  Review Author Icon

                  Current Resident 947759

                  Verified Resident 2021

                  5.0

                  9/8/2021

                  The apartment design is very clean, the building has great amenities, and is very organized. The staff is here is extremely kind and willing to help at all times. I love the gym which includes 2 pelotons- it's personally my favorite.

                    Property Manager Response

                    9/8/2021

                    We're delighted to know how happy you are with our community here at The Clifton. Thank you for your review and for sharing your positive experience with us! Please let us know if you ever need anything. We're always happy to help.
                    Review Author Icon

                    Current Resident 935966

                    Verified Resident 2021

                    5.0

                    8/6/2021

                    please check the place it's amazing! Clean, organized, and new appliances . The staff are professional, MS mercy amazing, caring person, she will work with you and solve your concerns, and humble! If you looking for a place to live in , please make sure not to miss the opportunity! There is a gym and a spa for pets as well!

                      Property Manager Response

                      8/6/2021

                      Thank you so much for the high praise and highlight to our team member, Mercy! We at The Clifton are honored that you think so well of our community and our team. We look forward to continuing your stay with 5-star excellence!
                      Review Author Icon

                      Current Resident 933335

                      Verified Resident 2021

                      5.0

                      7/30/2021

                      The Leasing staff was excellent and really helped my partner and I find what we needed. The apartment building is beautiful and very secure. The Clifton is in a great location and one of the many reasons why we choose this as our home for the next two years

                        Property Manager Response

                        7/31/2021

                        Thank you for taking the time to share with us about your lovely experiences at The Clifton and for the incredible 5-star rating. We are truly humbled and excited to keep on doing what we do best--making our residents feel right at home!
                        Review Author Icon

                        Current Resident 925763

                        Verified Resident 2021

                        4.2

                        7/10/2021

                        The Clifton is a newer community that I discovered in walking around my favourite neighborhod to live in in Washington DC - Columbia Heights. I was struck by the courtesy of the staff and the efficient use of space in each unit. The building is supposed to be non-smoking and most residents abide by that rule, otherwise I have only positive things to say about the community and my apartment specifically. I have truly enjoyed getting settled in my new home.

                          Property Manager Response

                          7/12/2021

                          We're delighted to hear you say your experience has been so comfortable as that is our goal! We do our best to provide polite and respectful service to everyone, so we greatly appreciate you highlighting how friendly our team members are in your review! We're also thrilled to hear that you're settling in so well in your new apartment home and are confident that you will continue to enjoy your time here! Let us know if you need anything at all!
                          Review Author Icon

                          Current Resident 920206

                          Verified Resident 2021

                          5.0

                          6/22/2021

                          Staff was wonderful and contract was quick and easy. I wasn't confused and move in day was also very smooth. So far I've loved the community, the staff is friendly and they already know my name and greet me as I walk in.

                            Property Manager Response

                            6/29/2021

                            Thank you for taking the time to share some kind thoughts about our staff and your amazing move-in experience! Our team makes it a priority to be professional, accommodating, and courteous when providing service, so we're very happy to see that your review aligns with our efforts!
                            Review Author Icon

                            Current Resident 909977

                            Verified Resident 2021

                            4.3

                            5/30/2021

                            Very nice apartment, brand new. Windows keep noise out. Rental office is amazing, they have been so helpful and accommodating. Small gym and good rooftop. 24 hour concierge. Good design for the building.

                              Property Manager Response

                              5/31/2021

                              We love hearing that you are loving our community and customer service! Thank you so much for choosing The Clifton as your home, don't hesitate to let us know if there is anything else we can do to enhance your experience.
                              Review Author Icon

                              Current Resident 909630

                              Verified Resident 2021

                              5.0

                              5/29/2021

                              I moved in recently and I've had a good experience so far. The building is quiet and nicely updated. The staff have also been great to work with and responsive to my questions and needs. I would recommend this building to others.

                                Property Manager Response

                                5/30/2021

                                Thank you for the magnificent review! We appreciate you taking the time to highlight the outstanding customer service you received at The Clifton. We hope to continue to deliver excellence for the entirety of your stay. The Clifton is proud to serve you.
                                Review Author Icon

                                Current Resident 908383

                                Verified Resident 2021

                                4.5

                                5/25/2021

                                So far, it has been pretty good! Some things do not work but can hopefully be fixed by maintenance. The apartment complex seems to be very safe and the staff had been very hospitable and welcoming. The building is very clean and had a nice appearance.

                                  Property Manager Response

                                  5/25/2021

                                  Thank you for the great review! We are so happy to read that you are fully enjoying your time at The Clifton and that our staff has been so welcoming . We appreciate you highlighting how well-maintained our grounds are! We would like to address the maintenance issues you mentioned as quickly as possible. Please call us at (202) 892-6950 or submit your service request online using the resident portal. We look forward to continuing to make you feel at home here at The Clifton.
                                  Review Author Icon

                                  Current Resident 876524

                                  Verified Resident 2019 - 2021

                                  2.2

                                  2/27/2021

                                  Would not recommend it. See previous responses. I've had ongoing problems with dishwasher for several months and don't understand why request for maintance has not been addressed. Building itself is nice but appliances are not.

                                    Property Manager Response

                                    2/27/2021

                                    Hi there, thank you for sharing your feedback with us. We're so sorry to hear that you have been experiencing issues with your dishwasher. Our team strives to ensure that all service requests are successfully completed in a timely manner. We'd appreciate the opportunity to connect with you to schedule the repairs and resolve the concerns you've mentioned in your review as quickly as possible. Please reach out to us at residentservices@ariaresidential.com. We hope to hear from you soon!
                                    Review Author Icon

                                    Current Resident 867133

                                    Verified Resident 2020 - 2021

                                    4.8

                                    1/25/2021

                                    So far it's been great experience, I've lived at this location since 2003 and always I loved the location. Shopping, dining out or for other activities are walking distance. I look forward to have to experience those past experiences I had.

                                      Property Manager Response

                                      1/26/2021

                                      Thank you for sharing your experience! We're delighted to know that our great neighborhood has encouraged you to reside at The Clifton. We truly appreciate your feedback and we hope to have you as a happy resident for many more years to come!
                                      Review Author Icon

                                      Current Resident 866150

                                      Verified Resident 2021

                                      4.8

                                      1/22/2021

                                      The staff have been unbelievably attentive. They made my move-in so much less stressful and very quick to respond to my needs. They give you reminder calls and are quick to notify you if packages. Maintenance came to fix an issue the next day.

                                        Property Manager Response

                                        1/25/2021

                                        Thank you for the stellar review! We are happy to hear that our quality service is among your favorite things about our community. Our top priority is the satisfaction of our residents and we deliver this commitment by paying attention to your needs and making sure all your concerns are addressed as quickly as possible. We're so appreciative that you took the time to share your experience and we look forward to delivering top-notch service for the remainder of your stay.
                                        Review Author Icon

                                        Current Resident 866043

                                        Verified Resident 2020 - 2021

                                        3.2

                                        1/22/2021

                                        The Clifton in DC is a beautiful new property that offers a compete package beyond just the apartment itself. The gym, clubhouse, and other features of The Clifton only create a holistic living experience.

                                          Property Manager Response

                                          1/25/2021

                                          Thank you for taking the time to write us a review! We always strive to give our residents the best experience in apartment living. We are excited to see that you are loving your stay at The Clifton and that you are enjoying the engaging amenities that our community has to offer . We truly appreciate your encouraging words and look forward to continuing to exceed your expectations!

                                          epIQ Ratings

                                          What is epIQ?

                                          The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                          epIQ Report Card

                                          In partnership with SatisFacts™

                                          Community epIQ Grade

                                          A
                                          A

                                          Renter Ratings

                                          A

                                          Review Ratings (from 13 reviews)

                                          Noise

                                          4.1

                                          Grounds

                                          4.3

                                          Safety

                                          4.4

                                          Office Staff

                                          4.6

                                          Maintenance

                                          4.3

                                          Neighborhood

                                          4.5

                                          Survey Scores (from 40 surveys)

                                          Move-In Survey

                                          4.0

                                          Maintenance & Support Survey

                                          4.6

                                          Review Count

                                          A

                                          Number of reviews in the past 365 days

                                          13

                                          Manager’s Review Engagement

                                          A

                                          Percentage of reviews responded to

                                          92.31%

                                          Manager’s Review Reply Time

                                          A+

                                          Average time to respond to reviews

                                          1.23 days

                                          Features & Amenities

                                          Laundry
                                          • Washer/Dryer
                                          Parking
                                          • Parking
                                          Other
                                          • Air Conditioning
                                          • Balcony/Deck
                                          • Cat Friendly
                                          • Community Center
                                          • Controlled Access
                                          • Dishwasher
                                          • Elevator
                                          • Fitness Center
                                          • Furnished
                                          • Hardwood Floors
                                          • Large Dog Friendly
                                          • On-site Personnel
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                                          This community is managed by

                                          Aria Residential

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                                          Questions & Answers (0)

                                          Frequently Asked

                                          How is The Clifton Rated?
                                          Based on 127 number of votes by renters, The Clifton is currently rated 4.5 out of 5 stars.
                                          How satisfied are residents with the upkeep and overall appearance of the grounds at The Clifton?
                                          The Clifton is rated 4.3 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                          How effective was the maintenance team when resolving your problem?
                                          The Clifton is rated 4.3 out of 5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                          What are noise levels like at The Clifton?
                                          The Clifton is rated 4.1 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                          How safe is The Clifton?
                                          The Clifton is rated 4.4 out of 5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                          How satisfied are residents with the neighborhood?
                                          The Clifton is rated 4.5 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                          How satisfied are residents with the staff at The Clifton?
                                          The Clifton is rated 4.6 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                          How often does management engage with reviews?
                                          Managers have responded to 92.31% of their community reviews in the past year.
                                          How quickly does management engage with reviews?
                                          Managers have replied within 1.23 days to their community reviews in the past year.
                                          Who manages The Clifton?
                                          Aria Residential
                                          What is the pet policy at The Clifton?
                                          No pet policy available

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                                          The Clifton

                                          April 2026

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                                          Baths

                                          0

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