The York & Potomac Park
B
B
Award Winner
510 21st Street NW, Washington, DC 20006

4.4

(168 Reviews & Surveys)
$1,777 - $3,104/mo

Move-In Specials

Receive 1.5 Months Free on Select Units!* *Must apply within 72 hours of tour and move in within 45 days. Restrictions apply, see leasing office for details.

Reviews

4.4 rating

55 total reviews

(

46 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 93776

Verified Resident 2001 - 2014

4.8

9/2/2014

I am very dissatisfied with the rooftop situation. There is no reason this cannot be left unlocked at all times for our use. Some kids who live in the building told me they were going to unscrew the windows to access-that they do it all the time!

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    Current Resident 92923

    Verified Resident 2014

    4.2

    8/27/2014

    The convenience of the location of this Apartment to go and come from the GW University is one of the most attractive factors to choose this APT even though the rent fee is somewhat expensive. However, it would be a lot better if the rent fee would be calculated prorated basis.

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      Current Resident 91352

      Verified Resident 2014

      4.7

      8/21/2014

      The community has excellent location on Foggy bottom, which as a college student, is essential. The cleanliness is also very maintained, and has an adequate noise level at all times that is not disturbing. It is also very spacious for a studio which is something I cannot complain about.

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        Current Resident 79973

        Verified Resident 2014

        4.2

        10/15/2014

        I have lived at Potomac Park Apartments (Bernstein Management Corp) for a little over 10 months now. I like the location with respect to my work and the rest of the city. The staff is very helpful and is always accommodating. The rent is a little pricy but that is expected for Washington, DC.

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          Current Resident 73464

          Verified Resident 2013 - 2014

          4.7

          6/3/2014

          The community is very good. Maintenance staff respond very quickly after I requested for service. The only annoying problem is noise. Occasionally truck of the hotel which is next to the apartment works early in the morning, creating a lot noise.

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            Current Resident 72835

            Verified Resident 2013 - 2014

            4.7

            6/2/2014

            It's a very safe, clean, community in the city which I appreciate. The management is courteous and respectful and always ready to help if any residents need anything. I have never faced any issues in my time living within this community and would happily recommend it to anyone in the neighborhood.

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              Current Resident 70911

              Verified Resident 2012 - 2014

              4.2

              5/23/2014

              I have lived here for 2 years and have NO complaints. The facility is always clean and staff is friendly, polite and prompt in providing service. Paula is absolutely wonderful to work with and has accommodated any request I've had (renting parking spaces, reserving part of the roof for a family gathering, promptly responding to my request for a letter of reference). I originally began living here because it was convenient as I was a student at GW. If I weren't relocating to a new city, I would have continued living here!

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                Current Resident 69365

                Verified Resident 2013 - 2014

                4.3

                5/16/2014

                I have really enjoyed living at Potomac Park. The staff is always courteous and helpful and very prompt in answering any concerns. The building is in a great part of DC--very close to the national monuments and popular DC attractions. The Potomac Park community is very respectful and nice. Overall, this building is great.

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                  Current Resident 68274

                  Verified Resident 2014

                  4.2

                  5/11/2014

                  I moved in about a week ago and I absolutely love it! The staff are friendly and the location is great. I particularly love the natural lighting and the wood floors (easy to clean). The location is pretty ideal too - you are only a quick walk from the National Mall, the Foggy Bottom metro stop, and shopping.

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                    Current Resident 64969

                    Verified Resident 2014

                    3.7

                    4/23/2014

                    I enjoy the view from my room--one of the key selling points that convinces me to move here as opposed to other apartments. The move in process was quick and efficient. I would recommend this apartment complex to all of my friends. It is a nice place to live for short term apartments.

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                      Current Resident 63803

                      Verified Resident 2013 - 2014

                      3.5

                      12/9/2014

                      It has been fine. We don't really like that our packages get sent back after 3 days. We all work or have class during the day and we can not always pick up our packages right when they arrive. We also didn't receive an email when the payment portal was changed and we were unable to pay our rent.

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                        Current Resident 46436

                        Verified Resident 2013 - 2014

                        4.5

                        1/8/2014

                        I have been at the Potomac Park Apartments for a few days now and am having a good experience so far. I enjoy the area in which the apartment complex is in and the staff has been very helpful. I still need to explore the area a little more

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                          Current Resident 44335

                          Verified Resident 2012 - 2013

                          4.8

                          12/16/2013

                          The Potomac Park is great place to live, located in the heart of downtown, it has very good neighborhood. The staff and especially the maintenance staff are very friendly, helpful and handles everything (based on my experience) very quickly and with high quality. I definitely recommend this place to live.

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                            Current Resident 233792

                            Resident 2011 - 2013

                            2.0

                            11/15/2013

                            This building is nothing more than a college dorm. Parties every night until the wee hours of the morning. Management could care less about the noise problem and have been completely unresponsive to our complaints. One morning I walked out of my apartment and laying on the floor near the elevator was a used condom (classy). The apartment we moved into was filthy, when they refinished the floors they put he wax right over the dirt. The air conditioners have a problem with drainage so you can look forward to having stained ceilings from the upstairs neighbors air conditioner leaking. You can smell the mold all summer until the air conditioner is shut off. The laundry room is nowhere near adequate and the college kids leave their laundry in the washers and dryers for days. If you are lucky enough to get a washer or dryer, check the inside for crap the kids have left behind (lipstick, eye pencil, chapstick) or your clothes will be ruined. There is a trash room on every floor, and you should see the way the kids leave the trash - they don't even put it in trash bags. Lately we have seen roaches and have to keep a constant supply of roach traps. You can also look forward to people constantly moving in and out every semester. The kids leave all there unwanted belongings in the hallways, and the noise is horrendous. Also, management lets three of these kids live in a one bedroom apartment. The neighbors next door have a ping pong table set up in the living room instead of furniture, so you can imagine the noise their downstairs neighbors get.

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                              Current Resident 41355

                              Verified Resident 2012 - 2013

                              4.2

                              11/15/2013

                              It's a fine apartment, but it is very expensive for what it is.

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                                Current Resident 40931

                                Verified Resident 2013

                                5.0

                                11/13/2013

                                It has been wonderful so far! I am so glad that my friend recommended that I move into Potomac Park. There has been no noise complaints at all. I do recommend replacing the system for putting money on your laundry card. You should be able to use credit cards too!

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                                  Current Resident 34418

                                  Verified Resident 2012 - 2013

                                  4.0

                                  9/30/2013

                                  I really enjoy living in Potomac Park. The rent is reasonable and the people are nice. I always feel safe in the building. I'd definitely recommend Potomac Park to anyone interested in living in or near Foggy Bottom.

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                                    Current Resident 29946

                                    Verified Resident 2013 - 2014

                                    4.8

                                    5/23/2014

                                    Potomac Park living has been one of the best experiences I could ask for! The size of my apartment and value have been exceptional for the area and the staff have always been quick to respond when any issues have ever arrived. Highly recommended!

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                                      Current Resident 26986

                                      Verified Resident 2013

                                      3.5

                                      7/30/2013

                                      Almost everything is...

                                      Almost everything is fine,but I cannot believe there is no microwave in the apartment, and I cannot lock my window.

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                                        Current Resident 24399

                                        Verified Resident 2012 - 2013

                                        2.7

                                        7/17/2013

                                        The majority of the staff...

                                        The majority of the staff are good

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                                          Current Resident 21065

                                          Verified Resident 2013

                                          3.7

                                          6/21/2013

                                          It has been good so far....

                                          It has been good so far. The roof is great.

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                                            Current Resident 20480

                                            Verified Resident 2012 - 2013

                                            4.7

                                            6/19/2013

                                            My experience has been...

                                            My experience has been great, the staff in the community office is always helpful and there really isn't much noise from my neighbors.

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                                              redhoney27

                                              ProspectVisited 2010

                                              2.3

                                              2/20/2010

                                              Don't waste your time

                                              First, I am very new to DC. I was looking for a studio apartment and went to view an apartment at this location. The tour was pretty ok. I saw a few things I didn't like, but the 'deal' was so good that I decided to take the place. Well, the day I went to do the application the office accountant (huge lady) had the NASTIEST attitude with me and my boyfriend. She completely took back the 'deal' I was supposed to get. And for the amount of what they wanted for a studio--I said to her face "Woman, please, I could go and find a much better deal in a better location for this amount." I can't believe they treated me that way. I feel sorry for the tenants there. I am so happy I left. The place is a slum.

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                                                Current Resident 736234

                                                Resident 2007 - 2009

                                                1.7

                                                4/27/2009

                                                Can't wait to move out of here.

                                                If you can afford NOT to live at Potomac Park Apts, I highly suggest you do so. The staff is ignorant, rude and well...just downright uneducated. For over six months, the manager, every month will tell me I underpaid my rent, yet I had the carbon copies from the checks I wrote with the correct amount written and my bank statement proving they took the money out of my account. Who hired these idiots? The maintenance people, although very sweet, do not speak English, so naturally when trying to explain there is water leaking into my apt from the one above - there is a language barrier. Their idea of "fixing" or "solving the problem" is simply putting on a new coat of paint. The halls, doors, elevators (when they are working) are repainted every couple of months. Rather than cleaning them or fixing any cracks, they just paint right over....magic, right? If you like AC, in Washington's humid 95F weather, look elsewhere. I have a thermom inside my apt, it currently reads 92F, at 9:00am. See there is a catch in the "ALL UTILITIES INCLUDED"...it should state, "All Utilities Included As We Deem Appropriate". The AC doesn't turn on until May, yet the weather in DC starts warming up in April sometimes even March. It is a month long endurance of your apt being so hot the floors actually being to sweat. I haven't had a good nights sleep in about 6 days, just too damn hot. Now....when the AC finally is turned on, plan on having it break at least 3 times a summer. For some reason, the management can't find a decent company to fix the problem for good. Okay, well if after reading this, you still want to give Potomac Park a chance, good luck and a word of advice - Speakup! Go to the office everyday until your apt looks and runs exactly how you want it. Threaten to contact higher management if necessary, just don't be passive..you'll pay a lot of money for nothing if you do so.

                                                  Review Author Icon

                                                  Current Resident 361132

                                                  Resident 2008 - 2009

                                                  1.5

                                                  3/31/2009

                                                  Find a Way Out

                                                  This was my first apartment and it is only marginally better than living in a dorm. The staff are ridiculous! They take 2 hour long lunch breaks, are completely incompetent and are always taking smoke breaks. They all have bad attitudes and have no idea how to work in a service industry. It is a nightmare having to deal with them. Avoid at all costs.

                                                    Floor Plans & Pricing

                                                    Studio

                                                    Studio

                                                    Studio, 1 Bath | 311 - 543 sq. ft.

                                                    $1,777 - $2,140

                                                    See Floor Plan Details

                                                    1 Bedroom

                                                    One Bedroom

                                                    1 Bed, 1 Bath | 861 sq. ft.

                                                    $2,801

                                                    See Floor Plan Details

                                                    One Bedroom and Den

                                                    1 Bed, 1 Bath | 755 - 861 sq. ft.

                                                    $2,904 - $3,104

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    B
                                                    B

                                                    Renter Ratings

                                                    A

                                                    Review Ratings (from 2 reviews)

                                                    Noise

                                                    4.5

                                                    Grounds

                                                    4.0

                                                    Safety

                                                    4.0

                                                    Office Staff

                                                    5.0

                                                    Maintenance

                                                    5.0

                                                    Neighborhood

                                                    5.0

                                                    Survey Scores (from 113 surveys)

                                                    Post-Tour Survey

                                                    4.8

                                                    Move-In Survey

                                                    4.9

                                                    Maintenance & Support Survey

                                                    4.8

                                                    Lease Renewal Survey

                                                    4.0

                                                    Review Count

                                                    C-

                                                    Number of reviews in the past 365 days

                                                    2

                                                    Manager’s Review Engagement

                                                    C

                                                    Percentage of reviews responded to

                                                    50.00%

                                                    Manager’s Review Reply Time

                                                    A-

                                                    Average time to respond to reviews

                                                    3.5 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Facilities
                                                    • Laundry On-Site
                                                    Parking
                                                    • Garage Lot
                                                    • Other
                                                    • Surface Lot
                                                    • Garage
                                                    • Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Rent: $55. Comments: | Restrictions: Breed Restrictions
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Rent: $55. Comments: | Restrictions: None
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Air Conditioning
                                                    • Bike Storage
                                                    • Cat Friendly
                                                    • Controlled Access
                                                    • Dens
                                                    • Dishwasher
                                                    • Elevator
                                                    • Fitness Center
                                                    • Granite Countertops
                                                    • Hardwood Flooring
                                                    • Large Dog Friendly
                                                    • Microwave
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Pet-Friendly Community
                                                    • Public Transportation
                                                    • Renovated
                                                    • Rent-controlled
                                                    • Rooftop Deck with Grilling Area
                                                    • Storage Available
                                                    • Unlimited B&W Printing Through Printwithme
                                                    • Utilities Included
                                                    • Walk In Closets
                                                    • Washington Monument Views Available
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                                                    Leasing

                                                    Welcome to The York & Potomac Park apartments in the heart of Foggy Bottom! As part of Bernstein Management Corporation, you can count on a few things - an enjoyable D.C. neighborhood, great apartments, and a friendly, helpful team focused on making your life easier. We want to ensure your experience at The York & Potomac Park apartments is hassle-free, so all you must worry about is where to put your couch. Be sure to ask about our program for Active Duty U.S. Military members, daycare workers, K-12 teachers and staff members, Police Officers and Firefighters.Bernstein Management Corporation will not refuse to rent a rental unit to a person because the person will provide the rental payment, in whole or in part, through a voucher for rental housing assistance provided as applicable by the District, state, or federal government. Please contact us to learn more.
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                                                    Leasing Options

                                                      • 12 months

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Wednesday: 09:00 AM - 05:00 PM
                                                    • Thursday: 09:00 AM - 07:00 PM
                                                    • Friday: 09:00 AM - 05:00 PM
                                                    • Saturday: 10:00 AM - 06:00 PM
                                                    This community is managed by

                                                    Bernstein Management

                                                    A
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                                                    Communities
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                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: Can you hear your neighbors?

                                                    Frequently Asked

                                                    How is The York & Potomac Park Rated?
                                                    Based on 168 number of votes by renters, The York & Potomac Park is currently rated 4.4 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at The York & Potomac Park?
                                                    The York & Potomac Park is rated 4 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    How effective was the maintenance team when resolving your problem?
                                                    The York & Potomac Park is rated 5 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at The York & Potomac Park?
                                                    The York & Potomac Park is rated 4.5 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    How safe is The York & Potomac Park?
                                                    The York & Potomac Park is rated 4 out of 5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    The York & Potomac Park is rated 5 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at The York & Potomac Park?
                                                    The York & Potomac Park is rated 5 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 50% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 3.5 days to their community reviews in the past year.
                                                    Who manages The York & Potomac Park?
                                                    Bernstein Management
                                                    What is the pet policy at The York & Potomac Park?
                                                    Dogs Allowed
                                                    Rent: $55
                                                    Comments: | Restrictions: Breed Restrictions
                                                    Cats Allowed
                                                    Rent: $55
                                                    Comments: | Restrictions: None
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    Studio, 1 Bath
                                                    What is the move-in special?
                                                    Receive 1.5 Months Free on Select Units!* *Must apply within 72 hours of tour and move in within 45 days. Restrictions apply, see leasing office for details.

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                                                    The York & Potomac Park is a 311 - 861 sq. ft. apartment in Washington in zip code 20006. This community has a 1 Bed, 1 Bath, and is for rent for $1,777 - $3,104. Nearby cities include Mount Rainier, Brentwood, West Hyattsville, Arlington, Hyattsville, Takoma Park, Bladensburg, Chevy Chase, Langley Park, Cheverly, Capitol Heights, Seat Pleasant, and Suitland Silver Hill.

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