Appleby Apartments
A
A
Award Winner
401 Bedford Lane, New Castle, DE 19720

4.6

(210 Reviews & Surveys)
$1,500 - $1,865/mo

Move-In Specials

Now offering ONE MONTH FREE when you move in by April 30th!

Reviews

4.6 rating

87 total reviews

(

61 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 947116

Resident 2006 - 2009

4.3

12/28/2009

Good Place to Live !

I've lived in this development for close to 4 yrs. Management is good (a little strict though :)), maintenance staff is wonderful, friendly, quick to respond. Safe, convenient place to live. Compare to others that offer the same rent, this is much better, newer. Only thing I'd like to see improve in them is the Heat Insulation. I've stayed in 3 diff apartments in the same development, heat insulation is poor, to say the least, drives up heating cost thru the roof.

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    Current Resident 937539

    Resident 2005 - 2009

    1.2

    10/28/2009

    TERRIBLE

    I counted down the days until I was able to move out of this complex. Apartments are VERY small. With rent as high as it is, you would expect someone to actually do something when there is a problem with the apartment. However, staff is more concerned about smoking and riding around in their gold cart then actually doing something. You could not pay me to live in this dive, babies crying all night long, loud thugs walking up the stairs at 2 am, college kids having load parties in the middle of the night. If you would like to hear all this and more at all hours of the night, then Appleby is the place for you, if you would rather pay less money and have a better experience, look elsewhere. The complex used to be much better, now its just rotting away.

      Review Author Icon

      applebysucks

      Resident 2009

      1.3

      3/28/2009

      ANTS

      I have complained many times to the office of an ant problem in my apartment. I have kept a VERY clean apartment but there are spots in my apartment where the wood is rotted out. I am assuming that is where the ants are coming from. The office is unwilling to fix the problem. Whenever staff comes in they tell me there is nothing they can do. So basically I should like living in filth. Avoid there has to be better places then here.

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        Current Resident 552839

        Resident 2006 - 2009

        3.0

        2/27/2009

        no

        managment is not good

          Review Author Icon

          Current Resident 261036

          Resident 2009

          2.2

          2/14/2009

          I am tired of smelling smoke EVERY day. The vents are shared so if you have a neighbor that is a smoker, then you WILL smell the smoke in your apartment. It smells like a bowling alley in my apartment and I do not smoke. Terrible to breathe. If you value breathing dont move into an apartment that has connected vents and allows smoking.

            Review Author Icon

            Current Resident 928025

            Resident 2007 - 2008

            4.5

            7/28/2008

            Good place to live

            Granted, the neighborhood is not the best, but Appleby property management does it's part to keep the complex safe and nice for its residents. Units have security systems, there seems to be a "police" presence, and the office staff and maintenance staff are professional and very helpful. I haven't had any problems with roaches or termites in the 1 1/2 years that I've been here. Love the new playground area for kids!

              Review Author Icon

              stephbolt

              Resident 2005 - 2006

              1.8

              4/17/2008

              Termites and flooding

              I lived at Appleby apartments from August of 2005 until May of 2006. I had a terrible experience there. Because the rain gutters were not well cleaned out, I came home one day to discover that it had overflowed into our vents, and flooded my roommate's desk, including her computer, which was ruined. Our renter's insurance did not cover flooding and Appleby would not reimburse her for any of her ruined items, despite the fact that maintenance admitted it was due to the gutters being full of leaves. In April, we had a termite infestation. We had hundereds of the bugs swarming and dying. It took them almost a week to schedule an exterminator, who had to drill into the walls in order to spray for them. These holes were then left unplugged for nearly a week before maintenance came to fill them up. These two problems combined to make our time there miserable, and we couldn't wait to move!

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                Mac_user

                Resident 2005 - 2006

                1.0

                5/5/2007

                FAKE Reviews

                Wow, it's so apparent the office<br>is posting PHONY reviews to maintain<br>top spot.<br>Just read the "5's" reviews<br>and notice the similarity<br>in the grammar.<br>HAHAHAHAHAHAHAHAHAHAHAHAHA!<br><br>

                  Review Author Icon

                  tfan

                  Resident 2007

                  4.7

                  4/30/2007

                  Fantastic

                  Beautiful property, quiet neighborhood, great maintenance staff and the best management anyone could ask for all add up to a FANTASTIC place to live.

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                    lovemycat2002

                    Resident 2002 - 2006

                    4.5

                    11/30/2006

                    great apartment

                    I have lived here for almost 5 years now, and I have never had a problem. Maintenance always comes within a few hours after you call with a problem. I was able to get many upgrades in my apartment when I renewed my lease. My neighbors are very friendly, and took care of my cat when I was away. I love having a balcony in my bedroom. Parking is sometimes a problem when I come home late, but other than that, I am very happy.

                      Review Author Icon

                      Jethrow123

                      Resident 2005 - 2006

                      1.0

                      11/29/2006

                      Roaches!

                      No matter how many times the exterminator<br>comes to fumigate my apt.<br>They are never completely gone.<br>I keep a CLEAN apartment and I rarely cook(lots of fast food).<br>I take my trash out EVERYDAY but<br>there's always cockaroaches scurring<br>about.<br>The office staff DOES post phony reviews.<br>Also, my prior review was deleted.<br>Must have stuck a TRUTHFUL nerve.<br>Really sad.

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                        Current Resident 823685

                        Resident 2004 - 2005

                        1.8

                        7/6/2006

                        It's sad that office staff have to write phony reviews...

                        It's pretty sad that office staff have to write phony reviews in order to lure customers to even visit your apartment complex. But I am sure that by first sight they won't be fooled for too much longer. Let me start by saying the surrounding area is overpopulated with hoodlums and thugs. There is section 8 housing completely surrounding the area. Peace and quite is not even in the question. Not to mention the constant traffic coming from walmart. The parking lot is always crowded. And the walls are so thin I can hear my neighbors every conversation. There is constantly people hanging in the parking lot and my complaints to the leasing office have fallen on deaf ears. Lets not mention the vandelism that is constantly occuring. Consumers look at sites like this one for honest and true opinions of apartments. It's shameful that leasing offices are taking advantage

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                          Current Resident 728949

                          Resident 2006

                          5.0

                          7/1/2006

                          Highly recommended place to live

                          We lived in Appleby Apartments for 3 years. I must first say that I have never experienced an atmosphere so admirable and serene (for apartment living). The Managers were always very personable and the Maintenance team was always available when needed. They did an awesome job maintaining a safe and clean environment. The location is very convenient and we always felt comfortable while living there. Fortunately, we were able to purchase our own home, but if that weren't the case, we would probably still be there. I will always recommend Appleby Apartments as a wonderful place to live!<br>The Abram Family

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                            Compactman

                            Resident 2001 - 2005

                            5.0

                            3/17/2006

                            The Best

                            We lived at Appleby Apartments for four years. We give an above excellant rating.<br>There is not a rating high enpugh for the management, staff and maintenance.<br><br>HIGHLY RECOMMENDED<br>

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                              shiva9110

                              Resident 2001 - 2003

                              5.0

                              2/6/2006

                              Love it so much I'm moving back

                              I moved from Appleby several years ago into a place that was a nightmare. Now I can't wait till I move back (in several weeks). The staff are personable and very professional and they remembered me after several years. This place is a real class act and extremely well kept. The grounds are lovely and the apartments are very nice and up to date. The entire time I lived there, I never had a problem. If anything was broken it was fixed immeadiately. I think these apartments are a perfect model of how things should be run.

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                                Current Resident 154682

                                Resident 2003 - 2005

                                4.7

                                8/2/2005

                                I hate that I have to leave!

                                I've been living here for almost two and a half years, and I've absolutely loved it here. The staff are all very friendly and willing to help...I had a friend misplace my key while she was looking after my sick cat while I was out of town for a weekend, and the lady who works in the office on the weekends offered to come in and give him his medicine. They're willing to accept packages (several of the other places I've lived weren't) and are always friendly whenever I stop in. The maintenance staff is great, too (even though they gave me a hard time when my dishwasher broke because I don't use it often enough). The few times I've had a problem they've gotten over here either later that day or the next (depending on what time it was when I remembered to call) and it's been taken care of. I have no qualms about them having access to my apartment while I'm at work--they're friendly and outgoing and went out of their way to make sure that everything was fixed when I moved in. <br><br>The only complaint I have is parking. As long as I get home in the early evening I usually don't have a problem, but I usually get home late at least once a week and occasionally it's been a bit of a trek. I live in a back corner where two buildings form an "L", and of the 7 spaces directly in front of these buildings, three of them are handicapped spots (including the two directly in front of my building). If they were all in use I wouldn't have any complaints about that at all because I know that it's very important for people with limited mobility to be able to get to and from their vehicles, but for as long as I've lived here only two of the spots have been needed so many people use the "open" one for loading and unloading, and I got yelled at for parking in it for 15 minutes one day when I came home to change shoes and get an ace bandage for the ankle I had just twisted while nothing happened to most of the people who parked there overnight.<br><br>Anyway, I really do like it here, and I'm sad that I have to leave because of my job situation. If I wasn't leaving the area, I would definitely stay here for much longer!

                                  Review Author Icon

                                  mizz

                                  Resident 2004 - 2005

                                  4.5

                                  3/10/2005

                                  I love it love it love it

                                  This is my 1st apartment as a recent graduate and I love where I live. The management is spectacular, anything you need she will make sure you have. My toilet overflowed at midnight and someone was out here and done within an hour. Really any servicing I have ever needed has been done that same day. The rent is a good price for the area and I love having a washer and dryer in my bedroom. The only bad thing is that that the bathroom is in my bedroom, but whatever, who cares, it's just more convenient for me. Speaking of my bedroom it is huge, almost as big as the rest of my apartment. I love that everyone in my building has the same # of bedrooms. Also I have an alarm system with motion detectors for a mere 15 bucks a month. The other bad thing is parking (but just in the section I live in), if I come home late I have to park up the street, but it's rarely a big deal. Other than that I can't complain.

                                    Floor Plans & Pricing

                                    1 Bedroom

                                    The Brandywine 1BR 1BA

                                    5 Available Units

                                    1 Bed, 1 Bath | 680 sq. ft.

                                    $1,500 - $1,610

                                    See Floor Plan Details

                                    Nemour Townhome 1BR 1.5BA Den

                                    1 Bed, 1.5 Baths | 1,050 sq. ft.

                                    $1,765 - $1,865

                                    See Floor Plan Details

                                    2 Bedrooms

                                    The Rockwood 2BR 2BA

                                    3 Available Units

                                    2 Beds, 2 Baths | 966 sq. ft.

                                    $1,800

                                    See Floor Plan Details

                                    The Dupont Townhome 2BR 1.5BA

                                    1 Available Unit

                                    2 Beds, 1.5 Baths | 1,050 sq. ft.

                                    $1,865

                                    See Floor Plan Details

                                    The Winterthur 2BR 2BA 1st Fl

                                    2 Beds, 2 Baths | 1,050 sq. ft.

                                    $1,735 - $1,835

                                    See Floor Plan Details

                                    Disclaimer: Special, prices and availabilities subject to change.

                                    epIQ Ratings

                                    What is epIQ?

                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                    epIQ Report Card

                                    In partnership with SatisFacts™

                                    Community epIQ Grade

                                    A
                                    A

                                    Renter Ratings

                                    A

                                    Review Ratings (from 22 reviews)

                                    Noise

                                    4.6

                                    Grounds

                                    4.5

                                    Safety

                                    4.2

                                    Office Staff

                                    4.9

                                    Maintenance

                                    4.9

                                    Neighborhood

                                    4.8

                                    Survey Scores (from 123 surveys)

                                    Post-Tour Survey

                                    4.7

                                    Move-In Survey

                                    4.6

                                    Maintenance & Support Survey

                                    4.7

                                    Lease Renewal Survey

                                    4.4

                                    Review Count

                                    A+

                                    Number of reviews in the past 365 days

                                    22

                                    Manager’s Review Engagement

                                    A+

                                    Percentage of reviews responded to

                                    100.00%

                                    Manager’s Review Reply Time

                                    A

                                    Average time to respond to reviews

                                    2.14 days

                                    Features & Amenities

                                    Laundry
                                    • Laundry Facilities
                                    • Laundry On-Site
                                    Parking
                                    • Surface Lot
                                    • Parking
                                    Pets
                                    • Dogs Allowed
                                      Restrictions: Cats Only. $100 refundable deposit per cat. Pet Limit: 2. Comments: We welcome cats and dogs -- a maximum of 1 dog or 2 cats never to exceed 2 pets per unit. Only 1 dog is permitted not to exceed 12 inches in height and 20 pounds in weight when fully grown. No aggressive breeds. --- $400 Pet deposit required per pet.
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                                      More Info
                                    • Cats Allowed
                                      Restrictions: Cats Only. $100 refundable deposit per cat. Pet Limit: 2. Comments: We welcome cats and dogs -- a maximum of 1 dog or 2 cats never to exceed 2 pets per unit. Only 1 dog is permitted not to exceed 12 inches in height and 20 pounds in weight when fully grown. No aggressive breeds. --- $400 Pet deposit required per pet.
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                                    Other
                                    • 24-Hour Emergency Maintenance
                                    • 24-Hour Fitness Center
                                    • Additional Storage
                                    • Air Conditioning
                                    • Cat Friendly
                                    • Convenient to Public Transportation
                                    • Corporate Housing
                                    • Dishwasher
                                    • Furnished Available
                                    • Gas Grills
                                    • High-Speed Internet
                                    • Large Dog Friendly
                                    • On-site Personnel
                                    • Playground
                                    • Short Term Lease Available
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                                    Leasing

                                    Appleby Apartments is conveniently located close to major highways, the area's finest centers and restaurants, yet set back in a secluded residential community. Appleby Apartments is an outstanding rental community. Enjoy the amenities usually found in a private home, with the services and conveniences of an apartment. Once you discover Appleby Apartments, it's hard to live anyplace else. We have fully equipped European-style kitchens with built-in microwave, washer/dryer in every apartment, vertical and mini-blinds on all windows and slider doors, balconies or decks in all apartments/townhomes, grounds and buildings maintained by on-site staff available for 24 hour seven days a week emergency service, and bright, spacious, impeccably maintained apartments.
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                                    Leasing Options

                                      • Available months 12

                                    Office Hours

                                    • Sunday: Closed
                                    • Monday - Friday: 11:00 AM - 04:00 PM
                                    • Saturday: Closed
                                    This community is managed by

                                    First Montgomery Group - Conventional

                                    A+
                                    A+
                                    Communities
                                    9

                                    Questions & Answers (1)

                                    Anonymous
                                    Asked on: 03/19/2018
                                    Q: What is the estimated utility bill for one person?

                                    Frequently Asked

                                    How is Appleby Apartments Rated?
                                    Based on 210 number of votes by renters, Appleby Apartments is currently rated 4.6 out of 5 stars.
                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Appleby Apartments?
                                    Appleby Apartments is rated 4.5 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                    How effective was the maintenance team when resolving your problem?
                                    Appleby Apartments is rated 4.9 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                    What are noise levels like at Appleby Apartments?
                                    Appleby Apartments is rated 4.6 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                    How safe is Appleby Apartments?
                                    Appleby Apartments is rated 4.2 out of 5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                    How satisfied are residents with the neighborhood?
                                    Appleby Apartments is rated 4.8 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                    How satisfied are residents with the staff at Appleby Apartments?
                                    Appleby Apartments is rated 4.9 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                    How often does management engage with reviews?
                                    Managers have responded to 100% of their community reviews in the past year.
                                    How quickly does management engage with reviews?
                                    Managers have replied within 2.14 days to their community reviews in the past year.
                                    Who manages Appleby Apartments?
                                    First Montgomery Group - Conventional
                                    What is the pet policy at Appleby Apartments?
                                    Dogs Allowed
                                    Restrictions: Cats Only. $100 refundable deposit per cat
                                    Pet Limit: 2
                                    Comments: We welcome cats and dogs -- a maximum of 1 dog or 2 cats never to exceed 2 pets per unit. Only 1 dog is permitted not to exceed 12 inches in height and 20 pounds in weight when fully grown. No aggressive breeds. --- $400 Pet deposit required per pet.
                                    Cats Allowed
                                    Restrictions: Cats Only. $100 refundable deposit per cat
                                    Pet Limit: 2
                                    Comments: We welcome cats and dogs -- a maximum of 1 dog or 2 cats never to exceed 2 pets per unit. Only 1 dog is permitted not to exceed 12 inches in height and 20 pounds in weight when fully grown. No aggressive breeds. --- $400 Pet deposit required per pet.
                                    What types of floor plans are available?
                                    1 Bed, 1 Bath
                                    1 Bed, 1.5 Baths
                                    2 Beds, 1.5 Baths
                                    2 Beds, 2 Baths
                                    What is the move-in special?
                                    Now offering ONE MONTH FREE when you move in by April 30th! 

                                    Contact Property

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                                    Baths

                                    0

                                    Under New Management

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                                    Appleby Apartments is a 680 - 1,050 sq. ft. apartment in New Castle in zip code 19720. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,500 - $1,865. Nearby cities include Newport, Bear, Pennsville, Elsmere, Newark, Wilmington, Hockessin, Carneys Point, Salem, Elkton, Claymont, Kennett Square, and Chadds Ford.