4.5 rating
78 total reviews
(
78 Verified
)
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Summarized by generative AI from text of customer reviews
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Prospective Resident 1413209
Verified Prospect • Visited 2026
2.8
3/30/2026
my experience at the community wasn't the best. The amenities were great however we weren't actually able to look at the two bed two bath apartment that I intended to rent. In addition, no information was given to us at the actual property regarding price, parking, extra fees, etc. An email was just sent to me later in the day for a move-in date that I didn't even ask for and the approximate rental price. In my opinion, this is experience was a little unprofessional as this was a tour that we had scheduled in advance.
3/31/2026
Current Resident 1404867
Verified Resident • 2025 - 2026
4.8
2/15/2026
I really like Cititower and for me it was a great fit for the price I pay. It has a great location if you prefer to be close to Lake Eola or even work in the downtown area. It gives you a chance to experience a high rise apartment.
2/16/2026
Updated Review
Current Resident 1326927
Verified Resident • 2025
5.0
12/27/2025
Good community to live in on the heart of Downtown Orlando. Management is really service oriented and accommodating of residents concerns. If looking for a place to live and feel comfortable, this is the place.
12/28/2025
Current Resident 1389845
Verified Resident • 2025
5.0
12/5/2025
CitiTower has the absolute best staff. They are all very friendly, helpful and courteous and really add a sense of community to the building. Any maintenance issues are handled quickly and efficiently. We love living here!
Updated Review
Current Resident 1329015
Verified Resident • 2024 - 2025
4.3
11/24/2025
So far I am satisfied with Citi Tower's management team. They have been very courteous and helpful since I have been there. They care about their residents needs and attend to any issues in a timely manner.
11/25/2025
Current Resident 1377057
Verified Resident • 2018 - 2025
4.7
10/12/2025
I've lived at CitiTower since 2018, and it has truly felt like home from day one. The building is modern, well-maintained, and perfectly located ? but what really sets this community apart is the exceptional maintenance team. Over the years, they've consistently gone above and beyond to keep everything running smoothly. Any time I've submitted a request, it's been handled quickly, professionally, and with genuine care. The crew is friendly, respectful, and always willing to explain what they're fixing or check in afterward to make sure everything's working properly. Beyond maintenance, the management team is responsive and welcoming, and the common areas ? from the lobby to the pool and gym ? are always spotless. I've watched the staff work hard every day to keep the property in top shape, and it really shows in the overall atmosphere of the community. After seven years here, I can honestly say that CitiTower continues to exceed my expectations. If you're looking for a clean, modern place to live with a maintenance crew that truly cares about residents, you won't find better than CitiTower. It's been an outstanding experience from start to finish.
10/13/2025
Current Resident 1372964
Verified Resident • 2025
5.0
9/28/2025
This is a high quality luxurious building with amazing amenities. It is clean, quiet and well maintained. In trying other buildings in this neighborhood, CitiTower stands out for all the right reasons.
9/29/2025
Updated Review
Current Resident 1118363
Verified Resident • 2018 - 2025
4.8
9/25/2025
great location in downtown Orlando, close to Lake Eola and the Phillips Center and walking distance to a Publix Supermarket, the garage is above ground and offers plenty of available parking, there is a large mail room for packages
9/27/2025
Updated Review
Current Resident 1348045
Verified Resident • 2024 - 2025
4.0
9/21/2025
Great experience, good staff and maintenance. Quiet community , offers great views of lake eola, roof top pool is bliss and decent gym. The ques for the pool game and table tennis balls upstairs are to be replaced. The game area is not well maintained
9/22/2025
Prospective Resident 1370154
Verified Prospect • Visited 2025
5.0
9/18/2025
The tour was nice, the agent was on time and knew my name when I arrived. She was very friendly and interactive with people in the community while giving the tour. The community is nice and the upcoming upgrades to the common areas sounds amazing. I really liked the common work area space for working from home.
9/18/2025
Updated Review
Current Resident 1058850
Verified Resident • 2022 - 2025
3.7
9/9/2025
We like it very much. One issue is the noise level, particularly from the street. Loud car systems, chanting, and mechanical devices. Sometimes there are too many homeless people, and some also get loud.
9/10/2025
Current Resident 1364066
Verified Resident • 2025
4.7
8/31/2025
So far so good! The location is great and the amenities are wonderful. Everyone in the building seems nice and I haven't had any issues with anything so far. Having 24 hour concierge down at the front desk during nights and weekends is incredibly helpful and very appreciated.
8/31/2025
Current Resident 1363515
Verified Resident • 2025
3.8
8/29/2025
It's a great building to live in, but I will say it's taking longer than expected to get my HVAC system fixed. I will say that it's also ridiculous that you're requiring me to write this much if it's a survey how is your minimum on 200 words
8/29/2025
Current Resident 1361343
Verified Resident • 2024 - 2025
4.5
8/22/2025
The location of the building is very good, the region is very good, the building has a great structure, the people who work here are very helpful, I like living here and I intend to renew my contract.
8/22/2025
Current Resident 1352901
Verified Resident • 2024 - 2025
2.8
7/25/2025
Older apartment with variable quality of items. Things in the apartment are old and ventilation system is old with smells from other apartments coming into your home. Front desk staff is nice. Leasing team responsiveness is variable.
7/26/2025
Prospective Resident 1352868
Verified Prospect • Visited 2025
5.0
7/25/2025
The staff was terrific, and Brenda was excellent. I'm looking forward to moving as soon as I sell my property. Beautiful building, amenities are very well maintained. I'm sure I'll be happy there. Thank you
7/25/2025
Current Resident 1344745
Verified Resident • 2018 - 2025
2.0
6/22/2025
Used to be a great place to live when ZRS management was here. Community has declined significantly throughout the years. Your new leasing consultant is trashy not a good look for the building. Not that the building looks great anyway with the renovation that are cheaply done and it shows.
6/23/2025
Prospective Resident 1344466
Verified Prospect • Visited 2025
4.8
6/20/2025
It was a great experience and the knowledge of the leasing agent was outstanding. She made the experience worth it. Also the community appearance nd the amenities were outstanding. I would likely rent in this community
6/21/2025
Current Resident 1343779
Verified Resident • 2024 - 2025
5.0
6/17/2025
Living at Citi Tower has been an exceptional experience. The standout feature is the phenomenal service provided by Endiosao. Whenever I have a maintenance request, Endiosao responds promptly and efficiently, ensuring that any issues are resolved quickly. The turnaround times are impressively fast, and the overall customer service is top-notch. Endiosao's dedication to maintaining the property and ensuring resident satisfaction truly sets Citi Tower apart. Highly recommend this residence for anyone seeking a well-managed and comfortable living environment.
6/18/2025
Prospective Resident 1339462
Verified Prospect • Visited 2025
4.2
6/2/2025
The leasing team was helpful. The apartment space was welcoming. The location of the building is very convenient. A highlight during my visit was being able to gain insight about the infrastructure of the building in comparison to other surrounding communities.
6/3/2025
Current Resident 1336490
Verified Resident • 2025
2.8
5/17/2025
We have been having issues with the hallway smelling of marijuana and have an even bigger problem with the smell invading our primary bedroom. We have slept numerous nights sleeping on the sofa. Management has done nothing. The elevators are always dirty.
5/19/2025
Current Resident 1336237
Verified Resident • 2022 - 2025
5.0
5/15/2025
This is a great place to live. Conveniently located downtown Orlando so everything is close by. The staff is nice, quick response, etc. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
5/16/2025
Updated Review
Current Resident 1064717
Verified Resident • 2020 - 2025
5.0
3/11/2025
Living at Citi Tower has been great. Perfect side of downtown to live. Lake eola walking distance Publix and also many events to attend. The staff here are on point and will always take care of any needs and the building is well kept and always getting attention and upgrades 100% recommend
3/11/2025
Updated Review
Current Resident 1100415
Verified Resident • 2020 - 2025
4.5
3/7/2025
This building is conveniently located in downtown Orlando near a wide variety of arts and entertainment facilities. Because of this proximity, though, it can sometimes be a bit noisy, especially on the weekends. The staff are helpful and friendly and the building security is great. The sunset and sunrise views from the upper floors are stunning and the gym and rooftop pool are great for our needs.
3/10/2025
Current Resident 1319886
Verified Resident • 2025
4.5
2/28/2025
So far my experience at CitiTower has been great. The concierge and property management have been helpful with every problem. Even the maintenance staff has been kind when I've run into them but I did submit a work order once I moved in 3 weeks ago and nothing has happened.
2/28/2025
S3
Studio, 1 Bath | 726 sq. ft.
See Floor Plan Details
J2
1 Bed, 1 Bath | 749 sq. ft.
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A3
1 Bed, 1 Bath | 1,184 sq. ft.
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J1
1 Bed, 1 Bath | 737 sq. ft.
$1,969 - $3,353
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J5
1 Bed, 1 Bath | 740 sq. ft.
$1,969 - $3,353
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J4
1 Bed, 1 Bath | 737 sq. ft.
$1,992 - $3,626
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A1
1 Bed, 1 Bath | 778 sq. ft.
$2,242 - $3,893
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A2
1 Bed, 1 Bath | 919 sq. ft.
$2,384 - $4,184
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B2
2 Beds, 2 Baths | 1,362 sq. ft.
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B3
2 Beds, 2 Baths | 1,202 sq. ft.
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B4
2 Beds, 2 Baths | 1,070 sq. ft.
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B1
2 Beds, 2 Baths | 1,075 sq. ft.
$3,209 - $4,757
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C2
3 Beds, 2 Baths | 1,432 sq. ft.
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C3
3 Beds, 2 Baths | 1,706 sq. ft.
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C1
3 Beds, 2 Baths | 1,620 sq. ft.
$4,877 - $7,671
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Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 22 reviews)
Noise
4.2
Grounds
4.1
Safety
4.2
Office Staff
4.2
Maintenance
4.5
Neighborhood
4.7
Survey Scores (from 154 surveys)
Post-Tour Survey
4.7
Move-In Survey
4.8
Maintenance & Support Survey
4.9
Lease Renewal Survey
4.0
Review Count
Number of reviews in the past 365 days
22
Manager’s Review Engagement
Percentage of reviews responded to
95.45%
Manager’s Review Reply Time
Average time to respond to reviews
6.09 days
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CitiTower is a 726 - 1,706 sq. ft. apartment in Orlando in zip code 32801. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,969 - $7,671. Nearby cities include Edgewood, Belle Isle, Maitland, West Park, Winter Park, Eatonville, Fern Park, Ocoee, Altamonte Springs, Casselberry, Windermere, Longwood, and Oviedo.