4.5 rating
78 total reviews
(
78 Verified
)
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Current Resident 762772
Verified Resident • 2025
4.7
2/26/2025
After a few months of searching for an apartment, I landed at Cititower after touring the place three times! I am new to Orlando and Florida in general and am very happy with my decision. I worked with Sophia to find the perfect unit for me, and cannot recommend her enough. I felt like she truly cared about my resident experience and listened to my wants and concerns before signing. She is also very patient and answered all of my questions before I signed the lease and after I moved in. The property is beautiful and the location is unmatched. The amenities are top tier, the best DTO has to offer in my opinion. The rooftop pool and gym is beautiful, and I have been enjoying the coffee bar as well. The concierge staff is great! I am really looking forward to this upcoming year and new chapter of my life at Cititower :)
2/26/2025
Prospective Resident 1318809
Verified Prospect • Visited 2025
4.8
2/23/2025
Very nice luxury living in downtown Orlando it's going to be a marvelous move and I can't wait to move to the area and start living in the central part of Florida it will be good to be near the lake and just good vibes
2/24/2025
Current Resident 1318446
Verified Resident • 2023 - 2025
3.5
2/21/2025
No community events. Very lackluster when the events so happen. Which is very rarely. They cancel or no one ever knows when they're happening. Should have real food, drinks, and be more engaging for the office and residents. No sense of community in this building.
2/25/2025
Prospective Resident 1317058
Verified Prospect • Visited 2025
5.0
2/14/2025
Really nice building and staff. Centrally located. Residents seem happy. Aliyah in leasing is super helpful. Not sure of the name of the lady at the front desk, but she was pleasant as well. Highly recommend.
2/14/2025
Current Resident 1315927
Verified Resident • 2022 - 2025
4.3
2/9/2025
The maintenance team is very good and professional at citi tower. I am convinced the building is one of two or three downtown apartments to consider when looking for an apartment in downtown Orlando.
2/9/2025
Current Resident 1313824
Verified Resident • 2021 - 2025
3.5
1/31/2025
The overall property is situated in a desirable location. However, there have been several instances of building management turnover in recent years. To maintain the reputation of the "luxury" apartment complex, it is imperative to implement more frequent and thorough property walks and maintenance routines.
2/3/2025
Current Resident 1299067
Verified Resident • 2023 - 2024
3.7
12/2/2024
It's an overall okay community, but I expected more for the price paid. Location is great, staff is always courteous, nice pool area and gym. But there's little noise isolation between apartments; the apartments are worn out, the whole complex often smells bad (garbage, dogs, weed, etc). Also, if you somehow have to leave early, beware. The break lease rules and month-to-month prices are aggressive. They also increase prices and overcharge current tenants on renewals, despite offering the same apartments for substantially less to new tenants.
1/27/2025
Current Resident 1242415
Verified Resident • 2024
4.2
4/8/2024
I've only been here eight days. The melodies are spectacular. I I was told they're going to replace the carpeting in the hallways. I'm hoping this is not the case as this will make the hallways echo into each apartment unit. In front of the elevator landing on each floor is carpeted. Maybe they're thinking about replacing the carpeting in that area with just a LVT.
7/17/2024
Prospective Resident 1228872
Verified Prospect • Visited 2024
4.5
2/23/2024
The tour was very thorough and detailed with responsive follow up from the leasing office. Additional fees that aren't advertised has been off putting.Overall a great experience in a great/central location.
7/17/2024
Prospective Resident 1004832
Verified Prospect • Visited 2024
5.0
2/2/2024
Great views, and amenities. Building is updating common areas. Nice building, and currently updating pool area and other spaces. Build in 2017, Kitchen and bathrooms are a bit dated compared to my current apartment, downtown.
7/17/2024
Current Resident 641912
Verified Resident • 2019 - 2023
3.0
12/19/2023
It used to be a so much better community, right now it has been steadily decreasing in almost every aspect. From how well maintained ate the common areas, to the staff. Ot being helpful. The only good thing I find now is the location and the concierge services.
7/18/2024
Current Resident 1200356
Verified Resident • 2023
3.8
11/17/2023
The location of the community and capacity of the property are undeniably the best in the immediate area, but prices fluctuate greatly in short periods of time making the community rather inequitable and incited resent against management. Some upgrades are completed immediately, while other, more necessary and requested upgrades, are put on the back burner. Cosmetics only matter when the owners are present and on the floors or areas where they visit, or the common areas new residents tour when they are being sold on overpriced units with outdated flooring and appliances, that is, unless you get in during the week or so prices are reasonable every once in a while. Some residents are given special access to deals when they renew or start their lease while others are driven out by outrageous (20% or more) increases in their rent. Best of luck in finding your dream home.
7/18/2024
Current Resident 1193490
Verified Resident • 2020 - 2023
4.5
10/27/2023
First of all the building is perfectly located in the downtown area. We are just one block away from Publix supermarket which is extremely convenient. Perfectly located in the downtown area if you want to experience the nightlife. The amenities are great.
11/24/2023
Updated Review
Current Resident 1041069
Verified Resident • 2021 - 2023
4.8
10/20/2023
Living at CitiTower has been great! The apartment is comfortable and beautiful with an amazing view. Neighbors are friendly. Maintenance is great with prompt service. They are friendly and professional. Concierge staff are wonderful! They are always helpful and friendly. I enjoy how pet friendly they are at CitiTower. Seeing all the amazing dogs brings me joy. Even though security is less stringent than when I moved in, I still feel safe. The location is excellent and I rarely need to use my car. The amenities are great! For the most part staff and residents are friendly and respectful. I would really enjoy staying here forever!
11/23/2023
Updated Review
Current Resident 1144424
Verified Resident • 2022 - 2023
4.8
7/28/2023
The building is extremely well kept and the apartments are beautiful. The amenities however, especially the outdoor seating areas are lacking in quality and aren't visually appealing. The furniture does not match the quality and price of the building.
7/28/2023
Current Resident 1153480
Verified Resident • 2023
5.0
6/25/2023
Amazing experience thus far! Toured many buildings nearby but none come close to how wonderful this one is. Exceptionally well kept facility. Very friendly and helpful staff. Location is stellar and can walk to numerous restaurants and shops.
7/18/2024
Current Resident 1146771
Verified Resident • 2022 - 2023
4.0
6/4/2023
Like our apartment. Residents are respectful. Location is great. We require handicapped parking and it is not always monitored by staff, so some park improperly. We like city life now and are new to Florida. The views from our place are great as well.
6/5/2023
Updated Review
Current Resident 1062944
Verified Resident • 2022 - 2023
5.0
5/6/2023
I've been happy at CitiTower -- management team is responsive and maintenance team is great. Grounds are always very well kept, as are the amenities. Great location -- walking distance to Lake Eola Park and Publix. Great experience!
5/8/2023
Current Resident 1137841
Verified Resident • 2020 - 2023
5.0
5/5/2023
its been very nice , have felt safe and have been enjoying my stay here and lotok forward my my future say =give a A plus rating to Cititower Apts-AA-RATING AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA
5/8/2023
Current Resident 1137709
Verified Resident • 2022 - 2023
4.8
5/5/2023
Great management! So glad they are taking maintenance requests seriously. They are fixing things permanently, rather than trying to put a band-aid on them. Maintenance is friendly and very fast to respond to problems.
5/8/2023
Prospective Resident 1117775
Verified Prospect • Visited 2023
5.0
3/3/2023
Located near restaurants, Publix and Lake Eola, CitiTower offers floor to ceiling glass rooms with views of downtown. Amenities are up to date and include common area with games (pingpong, etc) as well as a gym.
3/3/2023
Current Resident 1113174
Verified Resident • 2022 - 2023
4.5
2/14/2023
The travesty of concierge companies being switched left a bad taste in most residents mouths, as well as the manner in which the contract was ended (finding terms within the underlying agreement and nit-picking residents compliance) left sincere resentment for management. While this may have saved some cash for Bainbridge, it has severely degraded the resident experience as the new company is brought up to speed.
2/14/2023
Current Resident 1104321
Verified Resident • 2019 - 2023
4.2
1/20/2023
Good living community Good living community Good living community Good living community Good living community Good living community Good living community Good living community Good living community Good living community Good living community Good living community
1/20/2023
Prospective Resident 1092852
Verified Prospect • Visited 2022
4.8
12/9/2022
Leasing agent was fantastic, good energy, and asking all the right questions. We weren't to all the amenities first, and the gym makes you just want to work out. The pool is all the way at the top so the views are beautiful and there is great space to hang out. The apartment itself was great. Good size for the price, the finishes are beautiful and the concrete ceilings, great!! and the location can't really be beaten? quiet but still in the mix.
12/9/2022
Current Resident 1086495
Verified Resident • 2022
4.8
11/18/2022
Great apartment community and amenities. The building is well maintained. Great front desk and maintenance staff?????????????????????????????????????????????????????? .
12/2/2022
S3
Studio, 1 Bath | 726 sq. ft.
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J2
1 Bed, 1 Bath | 749 sq. ft.
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A3
1 Bed, 1 Bath | 1,184 sq. ft.
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J5
1 Bed, 1 Bath | 740 sq. ft.
$1,969 - $3,353
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J1
1 Bed, 1 Bath | 737 sq. ft.
$1,969 - $3,353
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J4
1 Bed, 1 Bath | 737 sq. ft.
$1,985 - $3,473
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A1
1 Bed, 1 Bath | 778 sq. ft.
$2,242 - $3,893
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A2
1 Bed, 1 Bath | 919 sq. ft.
$2,384 - $3,855
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B3
2 Beds, 2 Baths | 1,202 sq. ft.
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B2
2 Beds, 2 Baths | 1,362 sq. ft.
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B4
2 Beds, 2 Baths | 1,070 sq. ft.
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B1
2 Beds, 2 Baths | 1,075 sq. ft.
$3,016 - $4,817
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C2
3 Beds, 2 Baths | 1,432 sq. ft.
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C3
3 Beds, 2 Baths | 1,706 sq. ft.
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C1
3 Beds, 2 Baths | 1,620 sq. ft.
$4,140 - $7,831
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Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 22 reviews)
Noise
4.2
Grounds
4.1
Safety
4.2
Office Staff
4.2
Maintenance
4.5
Neighborhood
4.7
Survey Scores (from 154 surveys)
Post-Tour Survey
4.7
Move-In Survey
4.8
Maintenance & Support Survey
4.9
Lease Renewal Survey
4.0
Review Count
Number of reviews in the past 365 days
22
Manager’s Review Engagement
Percentage of reviews responded to
95.45%
Manager’s Review Reply Time
Average time to respond to reviews
6.09 days
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CitiTower is a 726 - 1,706 sq. ft. apartment in Orlando in zip code 32801. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,969 - $7,831. Nearby cities include Edgewood, Belle Isle, Maitland, West Park, Winter Park, Eatonville, Fern Park, Ocoee, Altamonte Springs, Casselberry, Windermere, Longwood, and Oviedo.