4.5 rating
81 total reviews
(
37 Verified
)
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Updated Review
Current Resident 1138675
Verified Resident • 2016 - 2023
3.7
5/8/2023
Wonderful since we have Brock, Stacy and Austin they do a great job what more could you ask for they are the best always willing to help and take care of business This property needs an update bad but that's the companies fault
5/9/2023
Current Resident 617559
Resident • 2021 - 2023
5.0
4/10/2023
Hello my name is Debra pellet and I live here in the Altair and I love it here if you are interested in living here this is the place to be the stuff here is great and our maintenance man Mr Austin when you put in a order he is right on time
4/10/2023
Updated Review
Robert_W224
Resident • 2022 - 2023
5.0
3/31/2023
A year already?!
I moved here a year ago and fell in love with my home. My work orders are done fast and the office staff is always smiling and friendly. I will be signing another year lease here at The Altair. The new laundry room is very cheap!
4/3/2023
Updated Review
ced615martin
Prospect • Visited 2023
5.0
3/31/2023
The staff go above and beyond!
When I visited the staff was very friendly and welcoming. Stacey was a delight! The building is beautiful and pool was sparkling. You can see the love the staff has for this place. I have my mom on the the waitlist!
4/3/2023
Current Resident 387074
Resident • 2017 - 2023
4.5
3/24/2023
Love my moms home!
The staff go above and beyond to help any way possible to make my moms life pleasurable. Austin always responds to fix anything quickly and with a smile. Defiantly recommend to all Mt friends and family
3/24/2023
aggnesmcgraw569
Resident • 2022 - 2023
5.0
3/23/2023
I love calling here home!
I have been here a year now and when I moved in the amenities were not open. Now we have bingo and movies every week with Stacey. The pool is sparkling and I can't wait to swim this summer. The building is clean and smelling good.
3/24/2023
ssj03@yahoo.com
Resident • 2021 - 2023
4.5
3/23/2023
Awesome staff
Stacey is a delight to have in the office and is always very helpful. Every time we need assistance or have any issues she is eager to help and resolve our concerns. The activities she plans are definitely good for the residents as it brings people out to socialize.
3/24/2023
Sandra_M824
Resident • 2009 - 2023
5.0
3/22/2023
Wow what a difference!
I have called Englewood, now The Altair my home for 14years. The new staff have really turned this place around. We have fun events like weekly bingo, crochet, puzzles, movies and coffee daily! You guys are rock stars!
3/24/2023
Prospective Resident 77012
Prospect • Visited 2023
5.0
3/3/2023
Very clean
The Altair was a very accommodating apartment complex. And the staff was more helpful than I've seen before. Couldn't ask for better housing for price its an absolute steal. Come stop in maybe I'll pass you in the elevator
3/6/2023
Current Resident 76857
Resident • 2014 - 2023
4.8
3/3/2023
Great living!
The last al,ost year things have gotten so much better here. Maintenance is always quick with repairs and the office staff is always willing to go above and beyond. Between bingo, movies, and cook outs there is always something to do. Close to everything you'd need as well
3/6/2023
Willie_A252
Resident • 2014 - 2023
5.0
2/27/2023
New Staff Rocks!
The new staff has shown they really care about us! Austin is fast with work orders and Brock is very helpful. After 14yr years it looks like we have a team that will make this place a home! Thanks for all you do!!
2/27/2023
Updated Review
BigMike2022
Resident • 2022 - 2023
5.0
2/22/2023
Excellence
Give pats on the back all the way around! When my aunt moved in a year ago, the amenities were still closed from COVID. Since the new staff came last summer they have really went above and beyond to make all the amenities available to us. Great work guys and gal!
2/22/2023
Anniewomack
Resident • 2008 - 2023
5.0
2/20/2023
Love living here
I love living here the staff is always helpful and quickly resolve any issues I have. Some neighbors can be loud from time to time. Living here is close to downtown and a lot of fun activities for all
2/20/2023
Updated Review
rosie.clarke4jesus@gmail.com
Resident • 2021 - 2023
4.8
2/1/2023
Shout Out To Austin
I have been here going on 2 years, and under this new management & ownership, I have always had my work orders reviewed and completed in a timely & efficient manner. Austin & Staff get the job done. Plus, you can trust them in your apartment to fill a work order when you're out. My son and I really love living here. No place is 100% perfect and there are neighbors you have to deal with from time to time- like anywhere else, but for the most part, it feels so wonderful to be here. Go Team Altair.
2/2/2023
Current Resident 1102359
Verified Resident • 2019 - 2023
2.0
1/12/2023
Staff is not the friendliest. Takes long times to get things done. Still have things that need finished from hurricane Sally. They never follow through on the rules and what they say will happens. The only time they clean anything is if it affects them or if corporate is coming.
1/13/2023
Current Resident 1071900
Verified Resident • 2010 - 2022
4.0
10/3/2022
Before RAM it was awful. We went through many property managers. I was told many times that problems would be handled but never were. In about a couple months since RAM has been with us many problems have been resolved and are still being attended to. I appreciate that the staff respect my personal issues. The team of staff are awesome and amazing what only 3 make a huge difference.
10/18/2022
Current Resident 1071776
Verified Resident • 2019 - 2022
4.0
10/3/2022
With the new managing, they are making improvements.t h ey have a big job ahead for them. They are. Working hard to make the improvement s. New lighting. In and out of building. New bathroom fixtures. If something needs to be fixed. They are right there to make it right.
10/18/2022
Prospective Resident 928247
Prospect • Visited 2022
4.8
9/27/2022
Mom loves it!
My mom has lived here for a few years now. Got the chance to visit again recently and she couldn't stop talking about the place! New staff is amazing, common area are always lively and clean and the neighbors are the best! It's definitely in better shape than it wad when she first moved in! I look forward to retiring to a place like this when I'm finally able to!
9/28/2022
Updated Review
Current Resident 1064102
Verified Resident • 2009 - 2022
5.0
9/7/2022
The staff here is wonderful! my air condition was fixed within fifteen minutes after I report it that this team will do what they are supposed to do. thank you guys so much for all you do. Really making a difference
9/28/2022
Current Resident 952429
Resident • 2020 - 2022
4.7
8/29/2022
I really love living here
Sense Brock, Austin, and Stacy have taken over service and pest control has gotten way better. Austin fixed my blinds that I have asked for sense I moved in. I love bingo days and movie days. They got all of our amenities back open. The management team is very friendly and understanding.
8/29/2022
Prospective Resident 413151
Prospect • Visited 2022
5.0
8/25/2022
Interested in Housing for Grandfather
I am wanting to move my grandfather down to Pensacola to be closer to me. He is in town currently and we have been researching senior communities (he does not like children) to make sure he has a comfortable living environment. We found Englewood while doing our research and decided to stop by this past Monday. I can absolutely say that I have never felt more welcome or invited when walking into an office as I did when I stepped foot through door of this community. Came in and was immediately greeted by Mr. Brock (I apologize spelling is wrong). with wonderful pleasantries and did not just immediately jump right into why we were here. Quickly informed us of the restrictions and requirements of the facility and gave us a run down to see if we qualified. We wanted immediate move in, but he did let us know about the waitlist that is currently in place. He was very excited to place us on this waitlist and was more than willing to give us a brief tour of the amenities and common areas which are stunning. Based on the experience of just inquiring and touring this community, we will most definitely be sure to hold out and be patient with the waitlist just based on the staff and cozy atmosphere this community provides. We look forward to getting a call soon and making Englewood my grandfather's home away from home.
8/25/2022
Marshabiggs27
Resident • 2009 - 2022
5.0
8/17/2022
Showing improvement
My grandmother lives here and she loves it! The new employees really show the residents they are here to make this place better and give it the love it deserves. It has been years since my grandmother enjoyed coming out of her apartment. Thanks again for all you guys do for our loved ones!
8/22/2022
Prospective Resident 284656
Prospect • Visited 2022
5.0
8/17/2022
Such great improvement!
The staff was friendly and very helpful in assisting me with information about a place for my grandmother to live. The place was clean and welcoming. After visiting the apartments this would be the perfect place for her!!
8/22/2022
Willie_A202
Resident • 2009 - 2022
5.0
8/17/2022
Caring folks
I have been living here for many years but the staff here now has shown more love to this community than any other company. The staff is helpful in many ways with whatever you ask of them. The maintenance man is fast and accurate.
8/22/2022
Current Resident 281370
Resident • 2022
5.0
8/17/2022
Move in was easy!
Stacey was very helpful and knowledgeable with my move in process. The amenities and location of my new home is perfect. I was able to play a game of pool in the game room. I hope to take a swim in the beautiful pool before summer ends.
8/22/2022
A1
1 Bed, 1 Bath | 717 sq. ft.
See Floor Plan Details
A2
1 Bed, 1 Bath | 800 sq. ft.
See Floor Plan Details
B3
2 Beds, 1 Bath | 1,223 sq. ft.
See Floor Plan Details
B2
2 Beds, 1 Bath | 912 - 996 sq. ft.
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 10 reviews)
Noise
4.3
Grounds
4.3
Safety
3.5
Office Staff
4.8
Maintenance
4.9
Neighborhood
3.8
Survey Scores N/A
Review Count
Number of reviews in the past 365 days
10
Manager’s Review Engagement
Percentage of reviews responded to
60.00%
Manager’s Review Reply Time
Average time to respond to reviews
97.9 days
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The Altair is a 717 - 1,223 sq. ft. apartment in Pensacola in zip code 32501. This community has a 1 - 2 Beds, 1 Bath Nearby cities include Cantonment, Gulf Breeze, Milton, Navarre, Foley, Orange Beach, Robertsdale, Gulf Shores, Mary Esther, Holt, Century, Flomaton, and Fairhope.