B+
B+
1810 Cervantes St, Pensacola, FL 32501

4.5

(81 Reviews)

Move-In Specials

Ask us about our waiting list! Call to schedule an appointment for a personalized tour of our community!

Reviews

4.5 rating

81 total reviews

(

37 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Current Resident 1138675

Verified Resident 2016 - 2023

3.7

5/8/2023

Wonderful since we have Brock, Stacy and Austin they do a great job what more could you ask for they are the best always willing to help and take care of business This property needs an update bad but that's the companies fault

    Property Manager Response

    5/9/2023

    Thank you for the great feedback! - The Altair Management
    Review Author Icon

    Current Resident 617559

    Resident 2021 - 2023

    5.0

    4/10/2023

    Hello my name is Debra pellet and I live here in the Altair and I love it here if you are interested in living here this is the place to be the stuff here is great and our maintenance man Mr Austin when you put in a order he is right on time

      Property Manager Response

      4/10/2023

      Thank you for the great feedback, Debra! We are thrilled to hear you had such a great experience with our maintenance team! - The Altair Management

      Updated Review

      Review Author Icon

      Robert_W224

      Resident 2022 - 2023

      5.0

      3/31/2023

      A year already?!

      I moved here a year ago and fell in love with my home. My work orders are done fast and the office staff is always smiling and friendly. I will be signing another year lease here at The Altair. The new laundry room is very cheap!

        Property Manager Response

        4/3/2023

        Thank you for your feedback! We are so excited to have you for another year! - The Altair Management

        Updated Review

        Review Author Icon

        ced615martin

        ProspectVisited 2023

        5.0

        3/31/2023

        The staff go above and beyond!

        When I visited the staff was very friendly and welcoming. Stacey was a delight! The building is beautiful and pool was sparkling. You can see the love the staff has for this place. I have my mom on the the waitlist!

          Property Manager Response

          4/3/2023

          Thank you for the positive feedback! We are thrilled you had such a great experience! - The Altair Management
          Review Author Icon

          Current Resident 387074

          Resident 2017 - 2023

          4.5

          3/24/2023

          Love my moms home!

          The staff go above and beyond to help any way possible to make my moms life pleasurable. Austin always responds to fix anything quickly and with a smile. Defiantly recommend to all Mt friends and family

            Property Manager Response

            3/24/2023

            Thank you for the great feedback! We hope you continue to have a great experience and call The Altair your home! - The Altair Management
            Review Author Icon

            aggnesmcgraw569

            Resident 2022 - 2023

            5.0

            3/23/2023

            I love calling here home!

            I have been here a year now and when I moved in the amenities were not open. Now we have bingo and movies every week with Stacey. The pool is sparkling and I can't wait to swim this summer. The building is clean and smelling good.

              Property Manager Response

              3/24/2023

              Thank you for your positive feedback! We can't wait to start activities by the pool this summer! - The Altair Management
              Review Author Icon

              ssj03@yahoo.com

              Resident 2021 - 2023

              4.5

              3/23/2023

              Awesome staff

              Stacey is a delight to have in the office and is always very helpful. Every time we need assistance or have any issues she is eager to help and resolve our concerns. The activities she plans are definitely good for the residents as it brings people out to socialize.

                Property Manager Response

                3/24/2023

                Thank you for the great feedback! We are so happy to hear you are enjoying the activities. - The Altair Management
                Review Author Icon

                Sandra_M824

                Resident 2009 - 2023

                5.0

                3/22/2023

                Wow what a difference!

                I have called Englewood, now The Altair my home for 14years. The new staff have really turned this place around. We have fun events like weekly bingo, crochet, puzzles, movies and coffee daily! You guys are rock stars!

                  Property Manager Response

                  3/24/2023

                  Thank you for your positive review! We are thrilled you are enjoying all the new changes and activities here at The Altair! - The Altair Management
                  Review Author Icon

                  Prospective Resident 77012

                  ProspectVisited 2023

                  5.0

                  3/3/2023

                  Very clean

                  The Altair was a very accommodating apartment complex. And the staff was more helpful than I've seen before. Couldn't ask for better housing for price its an absolute steal. Come stop in maybe I'll pass you in the elevator

                    Property Manager Response

                    3/6/2023

                    Thank you for the great feedback! - The Altair Management
                    Review Author Icon

                    Current Resident 76857

                    Resident 2014 - 2023

                    4.8

                    3/3/2023

                    Great living!

                    The last al,ost year things have gotten so much better here. Maintenance is always quick with repairs and the office staff is always willing to go above and beyond. Between bingo, movies, and cook outs there is always something to do. Close to everything you'd need as well

                      Property Manager Response

                      3/6/2023

                      Thank you for the great feedback! - The Altair Management
                      Review Author Icon

                      Willie_A252

                      Resident 2014 - 2023

                      5.0

                      2/27/2023

                      New Staff Rocks!

                      The new staff has shown they really care about us! Austin is fast with work orders and Brock is very helpful. After 14yr years it looks like we have a team that will make this place a home! Thanks for all you do!!

                        Property Manager Response

                        2/27/2023

                        Thank you for the wonderful feedback! We are so happy that you have had such a positive experience with our staff! - The Altair Management

                        Updated Review

                        Review Author Icon

                        BigMike2022

                        Resident 2022 - 2023

                        5.0

                        2/22/2023

                        Excellence

                        Give pats on the back all the way around! When my aunt moved in a year ago, the amenities were still closed from COVID. Since the new staff came last summer they have really went above and beyond to make all the amenities available to us. Great work guys and gal!

                          Property Manager Response

                          2/22/2023

                          We are thrilled you are enjoying all the great amenities The Altair has to offer! Thank you for the great feedback! - The Altair Management
                          Review Author Icon

                          Anniewomack

                          Resident 2008 - 2023

                          5.0

                          2/20/2023

                          Love living here

                          I love living here the staff is always helpful and quickly resolve any issues I have. Some neighbors can be loud from time to time. Living here is close to downtown and a lot of fun activities for all

                            Property Manager Response

                            2/20/2023

                            Thank you for the great feedback! - The Altair Management

                            Updated Review

                            Review Author Icon

                            rosie.clarke4jesus@gmail.com

                            Resident 2021 - 2023

                            4.8

                            2/1/2023

                            Shout Out To Austin

                            I have been here going on 2 years, and under this new management & ownership, I have always had my work orders reviewed and completed in a timely & efficient manner. Austin & Staff get the job done. Plus, you can trust them in your apartment to fill a work order when you're out. My son and I really love living here. No place is 100% perfect and there are neighbors you have to deal with from time to time- like anywhere else, but for the most part, it feels so wonderful to be here. Go Team Altair.

                              Property Manager Response

                              2/2/2023

                              Thank you for the great feedback! We are thrilled that you are enjoying it here and have had such a great experience with maintenance services! - The Altair Management
                              Review Author Icon

                              Current Resident 1102359

                              Verified Resident 2019 - 2023

                              2.0

                              1/12/2023

                              Staff is not the friendliest. Takes long times to get things done. Still have things that need finished from hurricane Sally. They never follow through on the rules and what they say will happens. The only time they clean anything is if it affects them or if corporate is coming.

                                Property Manager Response

                                1/13/2023

                                Thank you for the feedback. We apologize you have not had a 5 star experience here at the Altair and would love the opportunity to make that happen. Please contact the property manager at 850-434-6777 to discuss the rules and outstanding work that you would like completed. - The Altair Management
                                Review Author Icon

                                Current Resident 1071900

                                Verified Resident 2010 - 2022

                                4.0

                                10/3/2022

                                Before RAM it was awful. We went through many property managers. I was told many times that problems would be handled but never were. In about a couple months since RAM has been with us many problems have been resolved and are still being attended to. I appreciate that the staff respect my personal issues. The team of staff are awesome and amazing what only 3 make a huge difference.

                                  Property Manager Response

                                  10/18/2022

                                  Thank you for the wonderful feedback! - The Altair Management
                                  Review Author Icon

                                  Current Resident 1071776

                                  Verified Resident 2019 - 2022

                                  4.0

                                  10/3/2022

                                  With the new managing, they are making improvements.t h ey have a big job ahead for them. They are. Working hard to make the improvement s. New lighting. In and out of building. New bathroom fixtures. If something needs to be fixed. They are right there to make it right.

                                  Property Manager Response

                                  10/18/2022

                                  Thank you for the feedback! We are thrilled you are enjoying the new features on property! - The Altair Management
                                  Review Author Icon

                                  Prospective Resident 928247

                                  ProspectVisited 2022

                                  4.8

                                  9/27/2022

                                  Mom loves it!

                                  My mom has lived here for a few years now. Got the chance to visit again recently and she couldn't stop talking about the place! New staff is amazing, common area are always lively and clean and the neighbors are the best! It's definitely in better shape than it wad when she first moved in! I look forward to retiring to a place like this when I'm finally able to!

                                    Property Manager Response

                                    9/28/2022

                                    Thank you for the great feedback! We love to hear about your great experience! - Englewood Management

                                    Updated Review

                                    Review Author Icon

                                    Current Resident 1064102

                                    Verified Resident 2009 - 2022

                                    5.0

                                    9/7/2022

                                    The staff here is wonderful! my air condition was fixed within fifteen minutes after I report it that this team will do what they are supposed to do. thank you guys so much for all you do. Really making a difference

                                      Property Manager Response

                                      9/28/2022

                                      Thank you for the great feedback! - The Altair Management
                                      Review Author Icon

                                      Current Resident 952429

                                      Resident 2020 - 2022

                                      4.7

                                      8/29/2022

                                      I really love living here

                                      Sense Brock, Austin, and Stacy have taken over service and pest control has gotten way better. Austin fixed my blinds that I have asked for sense I moved in. I love bingo days and movie days. They got all of our amenities back open. The management team is very friendly and understanding.

                                        Property Manager Response

                                        8/29/2022

                                        Thank you for the great feedback! We are thrilled that you are enjoying all the amenities! - Englewood Management
                                        Review Author Icon

                                        Prospective Resident 413151

                                        ProspectVisited 2022

                                        5.0

                                        8/25/2022

                                        Interested in Housing for Grandfather

                                        I am wanting to move my grandfather down to Pensacola to be closer to me. He is in town currently and we have been researching senior communities (he does not like children) to make sure he has a comfortable living environment. We found Englewood while doing our research and decided to stop by this past Monday. I can absolutely say that I have never felt more welcome or invited when walking into an office as I did when I stepped foot through door of this community. Came in and was immediately greeted by Mr. Brock (I apologize spelling is wrong). with wonderful pleasantries and did not just immediately jump right into why we were here. Quickly informed us of the restrictions and requirements of the facility and gave us a run down to see if we qualified. We wanted immediate move in, but he did let us know about the waitlist that is currently in place. He was very excited to place us on this waitlist and was more than willing to give us a brief tour of the amenities and common areas which are stunning. Based on the experience of just inquiring and touring this community, we will most definitely be sure to hold out and be patient with the waitlist just based on the staff and cozy atmosphere this community provides. We look forward to getting a call soon and making Englewood my grandfather's home away from home.

                                          Property Manager Response

                                          8/25/2022

                                          Thank you so much for the great feedback!! We hope we can make Englewood your Grandfathers new home soon! - Englewood Management
                                          Review Author Icon

                                          Marshabiggs27

                                          Resident 2009 - 2022

                                          5.0

                                          8/17/2022

                                          Showing improvement

                                          My grandmother lives here and she loves it! The new employees really show the residents they are here to make this place better and give it the love it deserves. It has been years since my grandmother enjoyed coming out of her apartment. Thanks again for all you guys do for our loved ones!

                                            Property Manager Response

                                            8/22/2022

                                            You're welcome! Thank you for the great feedback as we strive everyday to make Englewood a beautiful place to call home! - Englewood Management
                                            Review Author Icon

                                            Prospective Resident 284656

                                            ProspectVisited 2022

                                            5.0

                                            8/17/2022

                                            Such great improvement!

                                            The staff was friendly and very helpful in assisting me with information about a place for my grandmother to live. The place was clean and welcoming. After visiting the apartments this would be the perfect place for her!!

                                              Property Manager Response

                                              8/22/2022

                                              Thank you for your feedback and compliments of the building! We hope we can get your grandmother in soon and she can call Englewood her home! - Englewood Management
                                              Review Author Icon

                                              Willie_A202

                                              Resident 2009 - 2022

                                              5.0

                                              8/17/2022

                                              Caring folks

                                              I have been living here for many years but the staff here now has shown more love to this community than any other company. The staff is helpful in many ways with whatever you ask of them. The maintenance man is fast and accurate.

                                                Property Manager Response

                                                8/22/2022

                                                Thank you for the great feedback! We are thrilled to hear how pleased you are with the new changes and maintenance staff! - Englewood Management
                                                Review Author Icon

                                                Current Resident 281370

                                                Resident 2022

                                                5.0

                                                8/17/2022

                                                Move in was easy!

                                                Stacey was very helpful and knowledgeable with my move in process. The amenities and location of my new home is perfect. I was able to play a game of pool in the game room. I hope to take a swim in the beautiful pool before summer ends.

                                                  Property Manager Response

                                                  8/22/2022

                                                  Thank you for your feedback! We are thrilled to hear you are enjoying the amenities and hope you enjoy the pool! - Englewood Management

                                                  Floor Plans & Pricing

                                                  1 Bedroom

                                                  A1

                                                  1 Bed, 1 Bath | 717 sq. ft.

                                                  See Floor Plan Details

                                                  A2

                                                  1 Bed, 1 Bath | 800 sq. ft.

                                                  See Floor Plan Details

                                                  2 Bedrooms

                                                  B3

                                                  2 Beds, 1 Bath | 1,223 sq. ft.

                                                  See Floor Plan Details

                                                  B2

                                                  2 Beds, 1 Bath | 912 - 996 sq. ft.

                                                  See Floor Plan Details

                                                  Disclaimer: Special, prices and availabilities subject to change.

                                                  epIQ Ratings

                                                  What is epIQ?

                                                  The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                  epIQ Report Card

                                                  In partnership with SatisFacts™

                                                  Community epIQ Grade

                                                  B+
                                                  B+

                                                  Renter Ratings

                                                  A

                                                  Review Ratings (from 10 reviews)

                                                  Noise

                                                  4.3

                                                  Grounds

                                                  4.3

                                                  Safety

                                                  3.5

                                                  Office Staff

                                                  4.8

                                                  Maintenance

                                                  4.9

                                                  Neighborhood

                                                  3.8

                                                  Survey Scores N/A

                                                  Review Count

                                                  A

                                                  Number of reviews in the past 365 days

                                                  10

                                                  Manager’s Review Engagement

                                                  B-

                                                  Percentage of reviews responded to

                                                  60.00%

                                                  Manager’s Review Reply Time

                                                  F

                                                  Average time to respond to reviews

                                                  97.9 days

                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry Facilities
                                                  • Laundry On-Site
                                                  • Washer and Dryer Connections
                                                  Parking
                                                  • Other
                                                  • Parking
                                                  Pets
                                                  • Dogs Allowed
                                                    Comments: | Restrictions: None
                                                    Less Info
                                                    More Info
                                                  • Cats Allowed
                                                    Comments: | Restrictions: None
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • 24-Hour Management Availability
                                                  • Basketball Court
                                                  • Business Center
                                                  • Carpet, Tile and Wood Style Vinyl Tile Flooring
                                                  • Cat Friendly
                                                  • Childcare
                                                  • Club Discount
                                                  • Clubhouse
                                                  • Community Center
                                                  • Concierge
                                                  • Electric Kitchen Appliances
                                                  • Elevator
                                                  • Energy Efficient Construction
                                                  • Fireplace
                                                  • Fitness Center
                                                  • Fully-equipped Kitchen
                                                  • Game Room
                                                  • Gated Access
                                                  • Guest Room
                                                  • Kitchen Pantries
                                                  • Large Dog Friendly
                                                  • Media Center
                                                  • On-Site Maintenance
                                                  • On-Site Management
                                                  • Pool
                                                  • Walk In Closets
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                                                  Leasing

                                                  Enjoy endless convenience at The Altair Apartment Homes, a Senior community in Pensacola, Florida. Featuring one and two-bedroom luxury apartments and a long list of must-have features, The Altair sets the standard in exciting living for adults aged 55+. As our resident, you ll take advantage of maintenance-free living, beautiful green spaces, and close proximity to shopping and entertainment. Not to mention, our community is a short drive to Pensacola Beach for a relaxing day in the sun! Live well with us at The Altair Senior Apartment Living!
                                                  Show Less

                                                  Leasing Options

                                                    • 12 months

                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday: 08:00 AM - 05:00 PM
                                                  • Tuesday: 02:00 PM - 05:00 PM
                                                  • Wednesday: 08:00 AM - 05:00 PM
                                                  • Thursday: 02:00 PM - 05:00 PM
                                                  • Friday: 08:00 AM - 05:00 PM
                                                  • Saturday: Closed
                                                  This community is managed by

                                                  RAM Partners

                                                  A-
                                                  A-
                                                  Communities
                                                  324

                                                  Questions & Answers (2)

                                                  Alisperez
                                                  Asked on: 04/08/2024
                                                  Q: Are there elevators to the upper level floors?
                                                  Anonymous
                                                  Answered on: 04/10/2024
                                                  A: Yes, if there were no elevators to the top floor I would not be able to live here. I use a walker.
                                                  Mark_M365
                                                  Asked on: 09/05/2023
                                                  Q: maintenance

                                                  Frequently Asked

                                                  How is The Altair Rated?
                                                  Based on 81 number of votes by renters, The Altair is currently rated 4.5 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at The Altair?
                                                  The Altair is rated 4.3 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                  How effective was the maintenance team when resolving your problem?
                                                  The Altair is rated 4.9 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                  What are noise levels like at The Altair?
                                                  The Altair is rated 4.3 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                  How safe is The Altair?
                                                  The Altair is rated 3.5 out of 5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                  How satisfied are residents with the neighborhood?
                                                  The Altair is rated 3.8 out of 5 stars in our renters neighborhood survey, which is considered average. The complex is located in a neighborhood with some safety or desirability concerns, with limited access to local attractions and services.
                                                  How satisfied are residents with the staff at The Altair?
                                                  The Altair is rated 4.8 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 60% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 97.9 days to their community reviews in the past year.
                                                  Who manages The Altair?
                                                  RAM Partners
                                                  What is the pet policy at The Altair?
                                                  Dogs Allowed
                                                  Comments: | Restrictions: None
                                                  Cats Allowed
                                                  Comments: | Restrictions: None
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath
                                                  What is the move-in special?
                                                  Ask us about our waiting list! Call to schedule an appointment for a personalized tour of our community!

                                                  Contact Property

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                                                  Baths

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                                                  Under New Management

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                                                  The Altair is a 717 - 1,223 sq. ft. apartment in Pensacola in zip code 32501. This community has a 1 - 2 Beds, 1 Bath Nearby cities include Cantonment, Gulf Breeze, Milton, Navarre, Foley, Orange Beach, Robertsdale, Gulf Shores, Mary Esther, Holt, Century, Flomaton, and Fairhope.

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