The Henry Richmond Hill
A
A
505 Harris Trail Rd, Richmond Hill, GA 31324

3.6

(90 Reviews)
$1,451 - $1,903/mo

Reviews

3.6 rating

90 total reviews

(

82 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Trending topics in reviews

Summarized by generative AI from text of customer reviews

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

Current Resident 1413130

Verified Resident 2025 - 2026

4.8

3/30/2026

As far as the apartment itself, I love it. Very spacious and lots of room for storage. The geographical location is good, close to food and grocery and 5 minutes from I-95. Neighborhood is quiet and clean

    Property Manager Response

    3/30/2026

    Thank you for your wonderful review! We re so glad to hear you re enjoying the spacious layout, storage, and convenient location. It s great to know the quiet and clean neighborhood has made your experience even better we truly appreciate you sharing!

    Updated Review

    Review Author Icon

    Current Resident 1230133

    Verified Resident 2017 - 2026

    5.0

    2/25/2026

    8 years living in Ashton, it has been a very peaceful experience living here, highly recommended to future apartment searching. The staff is very caring. The upkeeping of the property is amazing. Very quite neighborhood.

      Property Manager Response

      2/28/2026

      Thank you for sharing your experience and for calling The Henry, formerly Ashton, home for the past 8 years! We re so happy to hear that you ve enjoyed a peaceful, quiet community and felt cared for by our team. Your kind words about the staff and property upkeep truly mean a lot. We appreciate the recommendation and are grateful to have you as part of our community.

      Updated Review

      Review Author Icon

      Current Resident 1292415

      Verified Resident 2020 - 2026

      2.3

      2/9/2026

      The property raises rent amount every year I have lived there yet has not updated any appliances. The community has had several crimes committed that do not get reported to residents. Maintenance calls are not handled immediately. And parking is awful as non residents use the parking lot and trash is left everywhere

      Property Manager Response

      2/13/2026

      We apologize for any inconveniences you have experienced. We strive to provide a safe community for our residents and are actively addressing these concerns. Please reach out to our management team so we can better assist you with these concerns.

      Updated Review

      Review Author Icon

      Current Resident 1218168

      Verified Resident 2016 - 2026

      1.0

      1/21/2026

      Have lived there since 2016. We are expected to pay the same rent prices as everyone that has had updates to their apartments.No updates or modifications have ever been done to ours.We have old carpet, tile, appliances that we have asked to be replaced as our stove chooses when it will and won't work. Our dishwasher has had sitting water in it for at least 5 years and no one has ever come to replace it although we have placed multiple work orders. My daughter's bedroom window is so dry rotted when it rains water pours through into her room. We placed several work orders regarding this and they came once and looked at it years ago but never replaced the window or wood around the window. It has only gotten worse. We have put in work orders about the black mold that is in the master bedroom closet due to poor ventilation. No one ever came and took care of it. They told us to use bleach and spray it to clean it ourselves. These apartments are more of a do it yourself situiation yet you want to raise the rent every chance you get. There have been multiple shootings on the property, several homcides and domestic altercations on a regular basis and yet those tentants remain on the property. Drug dealers that live right beside you and the management says take pictures and send it to the police we cannot do anything. It is a little Detroit in this apartment complex. It used to be great in 2016-2017, and now it is like the projects.

        Property Manager Response

        1/24/2026

        Thank you for your feedback. At this time, we re unable to identify you or confirm the concerns described. This is not the experience we want for our community. We encourage you to stop by the leasing office and speak directly with our community manager so we can address your concerns in person.
        Review Author Icon

        Current Resident 1394705

        Verified Resident 2025

        5.0

        12/27/2025

        I love everything about this place and ever since I've been here it's been TRUELY an amazing experience. Very peaceful and close to everything being that I am new to the community coming from another city I've enjoyed being here AND I LOVE THE STAFF

          Property Manager Response

          12/30/2025

          Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

          Updated Review

          Review Author Icon

          Current Resident 1304950

          Verified Resident 2024 - 2025

          5.0

          12/18/2025

          Moving into my apartment has been a great experience! I'm pleased with the staff and the community. I'm well informed about everything concerning the needs of my apartment, safety and fun activities. I'm grateful that I chose the right place!!

            Property Manager Response

            12/18/2025

            Thank you so much for your kind review! We re thrilled to hear your move-in experience has been great and that you re enjoying the community and our team. We re grateful to have you here!
            Review Author Icon

            Current Resident 1385459

            Verified Resident 2018 - 2025

            5.0

            11/14/2025

            Great Place to live! Staff is amazing. Quick response in regards to communication and any maintenance issues. Office staff follows up on everything to make sure you are satisfied always. Highly recommend them.

              Property Manager Response

              11/17/2025

              Hi, thank you for the positive review and your kind words about our community! We will be sure to share your sentiments with our entire staff at Ashton at Richmond Hill! Don't hesitate to reach out if there is ever anything else we can help you with!
              Review Author Icon

              Current Resident 1382588

              Verified Resident 2025

              4.7

              11/3/2025

              Great friendly patient works with you in try they hardest to make sure you are satisfied all around 10/10 when I first got there we had a lot of obstacles but with they help we was able to get our apartment

                Property Manager Response

                11/4/2025

                Thank you so much for your kind words! We are dedicated to providing excellent service and are thrilled to hear that we were able to make your apartment goals a reality. Your satisfaction means everything to us!
                Review Author Icon

                Current Resident 1379110

                Verified Resident 2025

                3.8

                10/20/2025

                Lately there has been a lot of activity in and out with officers here. Other than that it's actually a quiet and calm place. We have nice neighbors and the office and maintenance is always there when you need something fixed, or any questions.

                  Property Manager Response

                  10/21/2025

                  Hello, we appreciate you sharing this positive feedback with us! Please don't hesitate to give us a call or stop by our front office if there is ever anything additional we can assist you with!
                  Review Author Icon

                  Current Resident 1378019

                  Verified Resident 2025

                  4.5

                  10/15/2025

                  Since I've moved here I'm been having a great experience and whenever there has been a problem with the apartment the maintenance team would usually respond quickly and fix the issues. Also I've had zero complaints from or towards my neighbors.

                    Property Manager Response

                    10/16/2025

                    We are thrilled to hear that you are having a great experience at Ashton at Richmond Hill! Our maintenance team takes pride in responding quickly and efficiently to any issues that arise. We're glad to know that your neighbors have been great as well. Thank you for the positive review!

                    Updated Review

                    Review Author Icon

                    Current Resident 1284204

                    Verified Resident 2024 - 2025

                    2.5

                    10/5/2025

                    Pool is closed alot of the time it seems and we're not allowed to decorate our area how we want despite it being our place we live. Maintenance isn't the greatest and the Apts. Need to be updated inside and taken care of better.

                      Property Manager Response

                      10/6/2025

                      This is not how we want our current or future residents to feel about living here, so we would like the opportunity to speak with you and address your concerns. Please reach out to our Property Manager at (912) 756-4870 so we may discuss this experience further and see how we can make things better.
                      Review Author Icon

                      Current Resident 1373186

                      Verified Resident 2018 - 2025

                      4.0

                      9/29/2025

                      Real nice community, the people in the office are really nice and are willing to help if you have any questions. It was really easy to get approved for a place here, been here for almost 10yrs now. I like it

                        Property Manager Response

                        10/3/2025

                        Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

                        Updated Review

                        Review Author Icon

                        Current Resident 1281422

                        Verified Resident 2024 - 2025

                        4.3

                        9/21/2025

                        Everything has been great. I enjoy living here. The office and maintenance team is great.If you need anything done, it is done ASAP. The only issue I have is I don't know yet what happened with the recent shooting that just happened here. It is a nice place to live in though and I would recommend it.

                          Property Manager Response

                          9/23/2025

                          Hi, thanks for your feedback. Please give us a call or stop by our office if you ever need anything!

                          Updated Review

                          Review Author Icon

                          Current Resident 1302839

                          Verified Resident 2022 - 2025

                          4.8

                          9/20/2025

                          The people that run this place here have always been amazing. I have felt at home from the beginning. I love the location of my apartment it brings me peace at the end of hectic days. I am blessed to have such kind people here.

                            Property Manager Response

                            9/23/2025

                            Hello, thank you so much for the positive review! We hope that you will continue to be happy at Ashton at Richmond Hill for many years! Don't hesitate to reach out if there is ever anything else we can help you with!
                            Review Author Icon

                            Current Resident 1370046

                            Verified Resident 2025

                            5.0

                            9/18/2025

                            I moved in mid June 2025 and I've really enjoyed my apartment and the staff is wonderful. I highly recommend this complex, it's quiet and cozy and the neighbors are all nice and friendly. They are pet friendly (yay!) and conveniently located in between 2 grocery stores ( 1 is in walking distance)

                            Property Manager Response

                            9/18/2025

                            Thank you for the wonderful review! We re so glad to hear you re enjoying your new home, the friendly community, and our convenient location. We love having you here and appreciate your recommendation!

                            Updated Review

                            Review Author Icon

                            Current Resident 1203915

                            Verified Resident 2020 - 2025

                            3.3

                            9/6/2025

                            It's quiet and calm. Not much going. Close to grocery store and gas station. Great if you have kids, daycares, preschool and grade school within 5 mile radius. Apartments are a little outdated. Kitchen appliances need updating, not what's shown on site.

                              Property Manager Response

                              9/9/2025

                              Hi, thank you for sharing your thoughts. We hope we can improve your stay with us, so we look forward to your call.

                              Updated Review

                              Review Author Icon

                              Current Resident 1276017

                              Verified Resident 2024 - 2025

                              2.7

                              9/1/2025

                              This is a low income housing community and they are not very understanding to the low income families that live here. Although the property is very well kept on the outside they are not as good as completing maintenance orders in a timely manner I might live in the low income apartment, but when I have people visit me, I would like my apartment and not look like it is falling apart as I do pay rent.

                              Property Manager Response

                              9/2/2025

                              Hello, thank you for sharing your experience and bringing your concerns to our attention. We will be happy to discuss your concerns further. Please call us at (912) 756-4870 or stop by the leasing office at your earliest convenience.
                              Review Author Icon

                              Current Resident 1362228

                              Verified Resident 2025

                              3.8

                              8/25/2025

                              The people around us are really nice BUT the walls are VERY thin here you can hear everything going on outside around you. The kids in the community, lawn care people, etc. Every one is friendly in passing.

                                Property Manager Response

                                8/26/2025

                                Hi, thank you for sharing your thoughts. We hope we can improve your stay with us, so we look forward to your call.

                                Updated Review

                                Review Author Icon

                                Current Resident 1277042

                                Verified Resident 2024 - 2025

                                4.7

                                8/21/2025

                                The office and maintenance staff is always nice. There is a pool, playground, gym, laundry room and dog park which are all clean. They handle maintenance issues quickly and follow up with you to make sure everything is working a few days after they fix the issue. The complex is quiet for the most part but some areas are better than others. I would recommend this complex as a single person,(2br) the apartment is a great size and all the amenities are a plus!

                                  Property Manager Response

                                  8/22/2025

                                  Thank you for the positive review and your kind words about our community! We will be sure to share your sentiments with our entire staff at Ashton at Richmond Hill! It's always great hearing positive feedback from our residents! Thanks again!
                                  Review Author Icon

                                  Current Resident 1358452

                                  Verified Resident 2025

                                  4.2

                                  8/13/2025

                                  This community has provided me a village as a single mom. My kids and I have made friends that will last a life time. The people in Ashton look out for one another. They have a pool, volley ball court, tennis court, track and a dog park. I do wish they had an area for the adults to be able to sit around and hang out while the kids are playing. It is a great community. I do wish they had an area to

                                  Property Manager Response

                                  8/16/2025

                                  Hello, we appreciate you sharing this positive feedback with us! Don't hesitate to reach out if there is ever anything else we can help you with!
                                  Review Author Icon

                                  Current Resident 1354231

                                  Verified Resident 2016 - 2025

                                  4.2

                                  7/31/2025

                                  The office staff is great.. the maintenance has decreased and there is mold and mildew in my apartment. There are along leaks and the apartments need to be upgraded inside the price keeps going up but the quality is not

                                    Property Manager Response

                                    7/31/2025

                                    We appreciate your honest review. Our team strives to deliver an excellent experience, but it sounds like we missed the mark. Please reach out to our front office so we can ensure maintenance checks out this situation at (912) 756-4870. We hope we can turn your experience around and make your stay at Ashton better.

                                    Updated Review

                                    Review Author Icon

                                    Current Resident 1185561

                                    Verified Resident 2017 - 2025

                                    4.3

                                    6/28/2025

                                    I had an interest in moving here because of the affordability and how safe and quiet the complex was. Since then affordability has changed but for the most part the quietness and safety is still in place. The front office staff is very welcoming.

                                      Property Manager Response

                                      6/30/2025

                                      Hi, thank you for your review! Please give us a call or stop by our office if you ever need anything!
                                      Review Author Icon

                                      Current Resident 1344750

                                      Verified Resident 2024 - 2025

                                      3.0

                                      6/22/2025

                                      In general is a good place to live. Accessible and beautiful. However, the security needs to be improved due I've seen people who doesn't belong here easily using the pool and laundry room which is supposed to be just for Ashton's residents.

                                        Property Manager Response

                                        6/23/2025

                                        Hi, thank you for your review! If you would be willing, please reach out to our Property Manager at (912) 756-4870 so we can discuss this matter in hopes of reaching a resolution.
                                        Review Author Icon

                                        Current Resident 1344129

                                        Verified Resident 2024 - 2025

                                        5.0

                                        6/19/2025

                                        The pool is beautiful, has a great amount of space for many people to enjoy the amenity together. The maintenance is top notch, immediate response and attention to anything needing to be fixed. Front office staff is very nice and helpful with any questions you have.

                                          Property Manager Response

                                          6/20/2025

                                          WOW! Thank you for giving us this high star rating and your kind words! We take immense pride in our community and we're glad to see that your experience has reflected this! Please don't hesitate to give us a call or stop by our front office if there is ever anything we can assist you with!
                                          Review Author Icon

                                          Current Resident 1340143

                                          Verified Resident 2024 - 2025

                                          2.5

                                          6/5/2025

                                          I moved into Ashton last year of 9/2024 and my honest opinion my experience was not a good one their first impression was not the best they did not have everything ordered and ready and changed for me to move in my apartment my place was not liveable all of my appliances were not in maintenance refused to do certain things on time and was told to let a family relative to do it. And also I've had a few issues with management in the office regarding certain a situations that's unfair,they need more maintenance people and personal information is not confidential at all in the they lied about an important matter which almost cost me to be evicted and that was the last straw so I decided to move out anyway cause they've been very unprofessional with things that's needed to be the end of my experience I hope they get better at what they have.

                                            Property Manager Response

                                            6/5/2025

                                            Here at Ashton at Richmond Hill, we work hard to ensure our residents feel safe and comfortable. We are disappointed to hear you did not enjoy your stay with us. Our commitment to investing in our property will continue, so thank you again for this feedback. Wishing you all the best in your next chapter.

                                            Floor Plans & Pricing

                                            1 Bedroom

                                            A1

                                            1 Bed, 1 Bath | 770 sq. ft.

                                            $1,451 - $1,454

                                            See Floor Plan Details

                                            2 Bedrooms

                                            B1

                                            2 Beds, 1 Bath | 920 - 980 sq. ft.

                                            $1,526 - $1,529

                                            See Floor Plan Details

                                            B2

                                            2 Beds, 2 Baths | 980 sq. ft.

                                            $1,604

                                            See Floor Plan Details

                                            3 Bedrooms

                                            C1

                                            3 Beds, 2 Baths | 1,150 sq. ft.

                                            $1,903

                                            See Floor Plan Details

                                            Disclaimer: Special, prices and availabilities subject to change.

                                            epIQ Ratings

                                            What is epIQ?

                                            The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                            epIQ Report Card

                                            In partnership with SatisFacts™

                                            Community epIQ Grade

                                            A
                                            A

                                            Renter Ratings

                                            B+

                                            Review Ratings (from 28 reviews)

                                            Noise

                                            3.7

                                            Grounds

                                            3.9

                                            Safety

                                            3.3

                                            Office Staff

                                            4.1

                                            Maintenance

                                            3.6

                                            Neighborhood

                                            4.5

                                            Survey Scores N/A

                                            Review Count

                                            A+

                                            Number of reviews in the past 365 days

                                            28

                                            Manager’s Review Engagement

                                            A+

                                            Percentage of reviews responded to

                                            100.00%

                                            Manager’s Review Reply Time

                                            A+

                                            Average time to respond to reviews

                                            1.64 days

                                            Features & Amenities

                                            Laundry
                                            • Laundry Facilities
                                            • Washer/Dryer
                                            Parking
                                            • None
                                            • Parking
                                            Other
                                            • Balcony/Deck
                                            • Cat Friendly
                                            • Community Center
                                            • First Floor Apartment
                                            • Fitness Center
                                            • Large Dog Friendly
                                            • On-site Personnel
                                            • Pool/Hot Tub
                                            Show Less
                                            Show More

                                            Leasing

                                            The Henry Richmond Hill blends contemporary design with lifestyle-focused amenities that elevate the way you live. Apartment homes feature stainless steel appliances, quartz countertops, tiled backsplashes, and in-home washers and dryers, creating a space that is both functional and refined. Step outside to expansive, reimagined community spaces, including a fitness center equipped with state-of-the-art cardio and strength training, a resort-style pool with modern loungers, shaded gathering areas, and BBQ grill stations set among lush, tropical landscaping. Every detail is designed to make everyday living feel effortless, elevated, and inviting. Contact us to Apply.
                                            Show Less

                                            Leasing Options

                                              • None

                                            Office Hours

                                            • Sunday: Closed
                                            • Monday - Friday: 09:00 AM - 06:00 PM
                                            • Saturday: Closed
                                            This community is managed by

                                            South Oxford Management

                                            A
                                            A
                                            Communities
                                            60

                                            Questions & Answers (1)

                                            Anonymous
                                            Asked on: 03/19/2018
                                            Q: What is the estimated utility bill for one person?

                                            Frequently Asked

                                            How is The Henry Richmond Hill Rated?
                                            Based on 90 number of votes by renters, The Henry Richmond Hill is currently rated 3.6 out of 5 stars.
                                            How satisfied are residents with the upkeep and overall appearance of the grounds at The Henry Richmond Hill?
                                            The Henry Richmond Hill is rated 3.9 out of 5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                            How effective was the maintenance team when resolving your problem?
                                            The Henry Richmond Hill is rated 3.6 out of 5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                            What are noise levels like at The Henry Richmond Hill?
                                            The Henry Richmond Hill is rated 3.7 out of 5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                            How safe is The Henry Richmond Hill?
                                            The Henry Richmond Hill is rated 3.3 out of 5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                            How satisfied are residents with the neighborhood?
                                            The Henry Richmond Hill is rated 4.5 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                            How satisfied are residents with the staff at The Henry Richmond Hill?
                                            The Henry Richmond Hill is rated 4.1 out of 5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                            How often does management engage with reviews?
                                            Managers have responded to 100% of their community reviews in the past year.
                                            How quickly does management engage with reviews?
                                            Managers have replied within 1.64 days to their community reviews in the past year.
                                            Who manages The Henry Richmond Hill?
                                            South Oxford Management
                                            What is the pet policy at The Henry Richmond Hill?
                                            No pet policy available
                                            What types of floor plans are available?
                                            1 Bed, 1 Bath
                                            2 Beds, 1 Bath
                                            2 Beds, 2 Baths
                                            3 Beds, 2 Baths

                                            Contact Property

                                            March 2026

                                            Sun
                                            Mon
                                            Tue
                                            Wed
                                            Thu
                                            Fri
                                            Sat
                                            1
                                            2
                                            3
                                            4
                                            5
                                            6
                                            7
                                            8
                                            9
                                            10
                                            11
                                            12
                                            13
                                            14
                                            15
                                            16
                                            17
                                            18
                                            19
                                            20
                                            21
                                            22
                                            23
                                            24
                                            25
                                            26
                                            27
                                            28
                                            29
                                            30
                                            31
                                            Beds

                                            0

                                            Baths

                                            0

                                            Under New Management

                                            Claim your community to update listing information, capture leads, and respond to reviews!

                                            The Henry Richmond Hill is a 770 - 1,150 sq. ft. apartment in Richmond Hill in zip code 31324. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,451 - $1,903. Nearby cities include Hinesville, Richmond Hills, Bloomingdale, Pooler, Savannah, Port Wentworth, Port Wentword, Rincon, Claxton, Springfield, Jesup, Statesboro, and Hardeeville.