The Henry Richmond Hill
A
A
505 Harris Trail Rd, Richmond Hill, GA 31324

3.6

(90 Reviews)
$1,451 - $1,903/mo

Reviews

3.6 rating

90 total reviews

(

82 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Current Resident 1173427

Verified Resident 2017 - 2025

2.8

5/29/2025

During my time of staying in Ashton it has been pretty good. It is not how it was when I first moved in back in 2017. The crime & activity has increased in the complex, children have no respect for others property, & PURPOSELY drive into the street with their scooters, bikes etc. The rent has significantly increased for the age of these apartments which was built in 1995. The price doesn't match the layout or come close to what it should be valued. The children's playground needs serious attention! The bubble piece that is supposed to be on the outside to keep toddlers from falling has been missing for quite sometime & it seems as if children safety is not valued. It is a real concern numerous parents have here in the complex and has been made it's way to office staff. Please have this addressed before someone gets hurt.

Property Manager Response

5/30/2025

Thank you for taking the time to share your feedback we truly value hearing from our residents. We read all reviews carefully and take concerns seriously. Regarding the playground repair, we understand the frustration and appreciate your patience. Unfortunately, the replacement part is being shipped from overseas, which has caused unexpected delays. We re expecting it to arrive this summer and will complete the repair as soon as possible. In the meantime, if you have any additional concerns, we d be happy to speak with you. Feel free to call us at (912) 756-4870 or visit the leasing office at your convenience.
Review Author Icon

Current Resident 1336177

Verified Resident 2025

3.2

5/15/2025

Office staff is great! Trouble with neighbors continually leaving trash outside there door for days, causing flys and animals getting into trash, does not look good when family comes over! Thy also have broken furniture out there. I know the staff has spoke with them, it's not helping , Groups of young children running free, shooting pellet guns etc

    Property Manager Response

    5/16/2025

    Thank you for sharing your experience and bringing your concerns to our attention. Please reach out to our Property Manager at (912) 756-4870 so we may discuss this experience further and see how we can make things better.
    Review Author Icon

    Current Resident 1332296

    Verified Resident 2022 - 2025

    2.0

    4/26/2025

    I'm not completely unhappy about my stay here, but I do wish that the rent would stop going up, and the upgrades as well repairs would reflect the quality of this area; as well as Ashton. The staff supports each other.

      Property Manager Response

      4/28/2025

      Hello, thank you for taking the time to express your honest feedback regarding your stay at Ashton at Richmond Hill. We will be happy to discuss your concerns further. Please call us at (912) 756-4870 or stop by the leasing office at your earliest convenience.

      Updated Review

      Review Author Icon

      Current Resident 1256782

      Verified Resident 2020 - 2025

      4.8

      3/20/2025

      It is a fairly quiet community. I appreciate the location of it. Very close to Savannah. It is a short drive to several different beaches. If you are looking for convenience and comfortability, this is the place for you.

        Property Manager Response

        3/23/2025

        Hi, thank you for your review! Thank you again for sharing your experience with us!
        Review Author Icon

        Current Resident 1320118

        Verified Resident 2018 - 2025

        5.0

        3/1/2025

        My family and I have enjoyed this location since 2018. We have experienced friendly and professional service. School system is 100% the best, teachers go above and beyond for there kids. I would recommend this location if moving to the area.

          Property Manager Response

          3/3/2025

          Hi, we appreciate you sharing this positive feedback with us! Please give us a call or stop by our office if you ever need anything!
          Review Author Icon

          Current Resident 1312739

          Verified Resident 2022 - 2025

          4.8

          1/26/2025

          Very cozy and friendly apartment. In the almost 3 years I've been living here there's only been 2 incidents that were handled quickly and efficiently by the staff. Any time I've needed anything, whether the light switch not working or AC going out, the staff has been super friendly and quick to fix the job. 10/10 recommend!

            Property Manager Response

            1/27/2025

            Thank you for the positive review and your kind words about our community! We will be sure to share your sentiments with our entire staff at Ashton at Richmond Hill! We are always more than happy to assist you if anything else comes up. Have a great day!
            Review Author Icon

            Current Resident 1304045

            Verified Resident 2021 - 2024

            4.0

            12/19/2024

            It's very family oriented and they understand when things get tough and communicate well. I love luving in this complex it is very friendly and pet friendly I would recommend everyone to live in this complex.

              Property Manager Response

              12/19/2024

              Hello, thank you so much for the positive review! We hope that you will continue to be happy at Ashton at Richmond Hill for many years! Don't hesitate to reach out if there is ever anything we can help you with!
              Review Author Icon

              Current Resident 1304039

              Verified Resident 2018 - 2024

              5.0

              12/19/2024

              I have a stable community. I have lived in the highest end apartments in the city to small places with roommates. I have never felt more at "home." management and neighbors do not bother me but are very responsive when I need help. They are very quick to sort out anything, even difficult asks (monitoring my power usage because of HVAC issues!). Lisa and Tracy have been wonderful in handling my sometimes crass, very New Jersey Italian demeanor, ie brutish. As a stated? I just feel at-home. Oh! also the maintenance guy is amazing. He goes out of his way to be available whenever I need. I have a weird work schedule and he does whatever he can to help whenever. I forget his name but this community couldn't function without him and his prompt action, attention to detail, skill, and people skills. Give all those mentioned a hefty raise because they have earned more than their worth in keeping people here.

              Property Manager Response

              12/19/2024

              Thanks for your praise and kind comments about our team. We are happy to have you be part of our community and hope that you will continue to be happy for as long as you stay. Please give us a call or stop by our office if you ever need anything!
              Review Author Icon

              Current Resident 1299869

              Verified Resident 2024

              5.0

              12/5/2024

              I have enjoyed living in my home and interacting with office staff. Ms. Tracie is always so nice and helpful! Maintenance is kind and quick to fix any issues. I love Ashton and plan to stay here for a while!

                Property Manager Response

                12/5/2024

                Thank you for the positive review and your kind words about our community! We will be sure to share your sentiments with our entire staff at Ashton at Richmond Hill! Please don't hesitate to give us a call or stop by our front office if there is ever anything additional we can assist you with!
                Review Author Icon

                Current Resident 1291595

                Verified Resident 2014 - 2024

                2.8

                11/4/2024

                The property manager and team are amazing, the parents around the complex need to be held accountable the kids trash everything leaving trash in bushes people not picking up dog poop and the gym being trashed . The kids climb over peoples vehicles you can see drug deals happening. I know the team here tries hard but they can only do so much . This place can be amazing if they were able to crack down on those things .

                Property Manager Response

                11/4/2024

                We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. At your earliest convenience, please reach out to our Property Manager at (912) 756-4870 so we can work towards resolving this to your satisfaction.
                Review Author Icon

                Current Resident 1290774

                Verified Resident 2023 - 2024

                4.5

                10/31/2024

                Close to local shopping areas, banks, restaurants, grocery stores. The grass/grounds are well maintained. A few residents do not abide by the rules of making sure to accompany their children to the pool and some residents do not pick up behind their pets when they walk them and allow their pet to use the bathroom and leave it. That probably happens everywhere though.The office staff is very friendly and always helpful. The parking is not assigned. You may or may not be able to park close to your apartment, but It's only bad in the rain. I like it here, no issues.

                  Property Manager Response

                  11/1/2024

                  Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to give us a call or stop by our front office if there is ever anything additional we can assist you with!
                  Review Author Icon

                  Current Resident 1289554

                  Verified Resident 2021 - 2024

                  1.8

                  10/25/2024

                  The management team has been difficult to work with. They do not listen when you tell them that they need to address issues within the apartment, like old malfunctioning appliances, my stove and dishwasher needs replaced, they are old and barely functioning. The maintenance men are rude and unhelpful, the main manager is as well. If I could afford to move I would.

                    Property Manager Response

                    10/27/2024

                    Hi, thank you for sharing your experience and bringing your concerns to our attention. We will be happy to discuss your concerns further. Please call us at (912) 756-4870 or stop by the leasing office at your earliest convenience.
                    Review Author Icon

                    Current Resident 1289238

                    Verified Resident 2021 - 2024

                    2.2

                    10/24/2024

                    I have lived here for a few years now. The apartments are outdated, a lot of the units still have carpet and old appliances. When you request to have the carpet removed for allergy reasons they refuse. I have asked several times and offered to have my stuff removed while the floors are fixed. There is no security at the apartment. People leave their trash everywhere. There are dogs on the campus that are prohibited per the lease but the owners are still allowed to have them. The office staff is very friendly. This apartment complex needs a major upgrade.

                      Property Manager Response

                      10/24/2024

                      Thank you for your honest feedback about your stay at Ashton at Richmond Hill. We take our residents' comments seriously and would appreciate the chance to discuss your concerns further. At your earliest convenience, please reach out to our Property Manager at (912) 756-4870 so we can work towards resolving this to your satisfaction.

                      Updated Review

                      Review Author Icon

                      Current Resident 1211431

                      Verified Resident 2021 - 2024

                      4.2

                      9/28/2024

                      Nice community. When I moved in the staff was very friendly and professional. They only unsatisfied experience I had was 2023 I was without heat for 11 days because the unit went out and it seems they were taking their sweet time figuring out how to repair it. Other than that, I think the rent it to high. Overall if I had to give my honest rating. It is a pretty decent place to live in, but can use a major makeover inside out. The trees should be cut down

                        Property Manager Response

                        9/30/2024

                        Hi, thanks for the positive review! Please give us a call or stop by our office if you ever need anything!
                        Review Author Icon

                        Current Resident 1282530

                        Verified Resident 2024

                        5.0

                        9/26/2024

                        the community is very safe place and clean area. the staff are very friendly and helpful especially Mrs. Tracie Hollis is helpful and nice. I appreciate her and all the staff who made my move in easy.

                          Property Manager Response

                          9/26/2024

                          Thank you for the positive review and your kind words about our community! We will be sure to share your sentiments with our entire staff at Ashton at Richmond Hill! Feel free to stop in if you ever need anything!
                          Review Author Icon

                          Current Resident 1273474

                          Verified Resident 2024

                          2.7

                          8/19/2024

                          When I first moved here I was happy and excited about living here until I received a text stating I was was going to be given a warrant I thought it was a warrant for my arrest or something it was bc I didn't pay my rent by the 5th I was told that it would be late after the 5th and u have to pay $100 fine well I was ok with the it was easy fore to manage my bills so I paid my rent on line I felt bad bc I thought it was ok but it was not communicated with me correctly about the late feecommunication is very important to me

                            Property Manager Response

                            8/20/2024

                            Thank you for taking the time to share your comments with us. We read all our reviews and take our residents' concerns seriously. If you would be willing, please reach out to our Property Manager at (912) 756-4870 so we can discuss this matter in hopes of reaching a resolution.

                            Updated Review

                            Review Author Icon

                            Current Resident 1169993

                            Verified Resident 2018 - 2024

                            4.0

                            8/8/2024

                            I have been living here for six years. My experience living here has been great. It was a little rocky at first but since we have been giving reviews they have done an amazing job at making sure we are happy living here. It's a quite nice area. The school district is great. Pet friendly and I enjoy my time here. I have no plans on moving any time soon.

                              Property Manager Response

                              8/8/2024

                              Thank you for the positive review and your kind words about our community! We will be sure to share your sentiments with our entire staff at Ashton at Richmond Hill! We take immense pride in our community and we're glad to see that your experience has reflected this!

                              Updated Review

                              Review Author Icon

                              Current Resident 1168677

                              Verified Resident 2021 - 2024

                              3.2

                              8/8/2024

                              Overall the community is okay. It's quiet for the most part. Maintenance does come to us in a timely manner. Lisa Reinke is really chill manager for the most part. The community is well kept except for the dumpsters, they overfill too much. So we definitely need a couple more dumpsters...that's it

                                Property Manager Response

                                8/8/2024

                                We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. Please don't hesitate to give us a call or stop by our front office if there is ever anything additional we can assist you with!
                                Review Author Icon

                                Current Resident 1253363

                                Verified Resident 2019 - 2024

                                5.0

                                5/26/2024

                                Cool calm collective environment friendly caring staff no criminal activity safe secure surroundings with caring neighbors that look out for another no complaints I would recommend anyone to choose a loving environment such as this one

                                  Property Manager Response

                                  5/28/2024

                                  WOW thank you so much for the 5 star review!!
                                  Review Author Icon

                                  Current Resident 869372

                                  Verified Resident 2023 - 2024

                                  5.0

                                  4/18/2024

                                  Great Community! Love the employees and maintenance staff. Always friendly and helpful. Great neighbors! From the moment we first visited to find out about living here until the day we moved in and even after, we've always felt like people and not just tenants. They talk to you and look at you and call you by name when you come to the office. They are truly happy to see you!

                                    Property Manager Response

                                    4/18/2024

                                    Your review will help give others insight on what it is like to live at our community; we appreciate you taking the time to share your experience. We are committed to providing the best in facilities and service so thank you again for this feedback!
                                    Review Author Icon

                                    Current Resident 1240058

                                    Verified Resident 2015 - 2024

                                    4.8

                                    4/1/2024

                                    I have enjoyed living in Ashton Richmond Hill. Number one, I have felt safe. Number 2, management has been more than understanding and cooperative. Lisa and Tracie are the best. The ground stays clean. For the most part, maintenance answers requests fairly decent timing. On occasions, there have been a few times that I have had to wait longer than unusual. However, for me, that has not been the norm. I love the location being not far from a grocery store and right besides the high school. Considering the economy, rent has been fairly decent. I like the bedroom setup with master bedroom/bathroom on one side and other bedroom on opposite side of living room. My experience is great. My negative would be that some appliances could be updated. (Stove, dishwasher) But fot the most part, I have enjoyed my experience at this community.

                                    Property Manager Response

                                    4/1/2024

                                    We are happy to have you be part of our community and hope that you will continue to be happy for as long as you stay. Thank you again for choosing to stay with us at Ashton at Richmond Hill!
                                    Review Author Icon

                                    Current Resident 1237697

                                    Verified Resident 2023 - 2024

                                    3.7

                                    3/24/2024

                                    It is good place. Quiet place to live . Need more trash cans area. There are a lot of facilities. Close to shopping areas and businesses zone. Easy to get around. The office workers are friendly and helpful, responding quickly and efficiently

                                      Property Manager Response

                                      3/25/2024

                                      Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                                      Review Author Icon

                                      Current Resident 1228652

                                      Verified Resident 2020 - 2024

                                      1.5

                                      2/22/2024

                                      It's horrible apartment still has old appliances and cabinets was told all would be replaced when moving in the flooring is caving in nothing has been done about it over priced for what it's worth need to do better

                                        Property Manager Response

                                        2/22/2024

                                        We read all reviews and take the concerns of our residents seriously, please stop by the leasing office to discuss your concerns so we might be able to turn your experience around.
                                        Review Author Icon

                                        Current Resident 1220106

                                        Verified Resident 2011 - 2024

                                        3.3

                                        1/25/2024

                                        Ok. But not great maintenance updates. Promise to upgrade but never happened. I would not recommend living here to my family or friends. With the increasing rent, one would think that management would invest in upgrading the apartments for long term residents but they don't.

                                          Property Manager Response

                                          1/25/2024

                                          We read all reviews and take the concerns of our residents seriously, please feel free to stop by the leasing office at your convenience to speak directly to our management team, we strive for excellence but seems we have fallen short
                                          Review Author Icon

                                          Current Resident 154795

                                          Verified Resident 2023 - 2024

                                          3.5

                                          1/18/2024

                                          It's important to look at the specific unit you're going to be moving into because some have been updated and some have not. For a low income apartment complex, even the units that are not updated are still decent.

                                            Property Manager Response

                                            1/18/2024

                                            Thank you for the positive review! Stop by the office if you need anything at all!

                                            Floor Plans & Pricing

                                            1 Bedroom

                                            A1

                                            1 Bed, 1 Bath | 770 sq. ft.

                                            $1,451 - $1,454

                                            See Floor Plan Details

                                            2 Bedrooms

                                            B1

                                            2 Beds, 1 Bath | 920 - 980 sq. ft.

                                            $1,526 - $1,529

                                            See Floor Plan Details

                                            B2

                                            2 Beds, 2 Baths | 980 sq. ft.

                                            $1,604

                                            See Floor Plan Details

                                            3 Bedrooms

                                            C1

                                            3 Beds, 2 Baths | 1,150 sq. ft.

                                            $1,903

                                            See Floor Plan Details

                                            Disclaimer: Special, prices and availabilities subject to change.

                                            epIQ Ratings

                                            What is epIQ?

                                            The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                            epIQ Report Card

                                            In partnership with SatisFacts™

                                            Community epIQ Grade

                                            A
                                            A

                                            Renter Ratings

                                            B+

                                            Review Ratings (from 28 reviews)

                                            Noise

                                            3.7

                                            Grounds

                                            3.9

                                            Safety

                                            3.3

                                            Office Staff

                                            4.1

                                            Maintenance

                                            3.6

                                            Neighborhood

                                            4.5

                                            Survey Scores N/A

                                            Review Count

                                            A+

                                            Number of reviews in the past 365 days

                                            28

                                            Manager’s Review Engagement

                                            A+

                                            Percentage of reviews responded to

                                            100.00%

                                            Manager’s Review Reply Time

                                            A+

                                            Average time to respond to reviews

                                            1.64 days

                                            Features & Amenities

                                            Laundry
                                            • Laundry Facilities
                                            • Washer/Dryer
                                            Parking
                                            • None
                                            • Parking
                                            Other
                                            • Balcony/Deck
                                            • Cat Friendly
                                            • Community Center
                                            • First Floor Apartment
                                            • Fitness Center
                                            • Large Dog Friendly
                                            • On-site Personnel
                                            • Pool/Hot Tub
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                                            Leasing

                                            The Henry Richmond Hill blends contemporary design with lifestyle-focused amenities that elevate the way you live. Apartment homes feature stainless steel appliances, quartz countertops, tiled backsplashes, and in-home washers and dryers, creating a space that is both functional and refined. Step outside to expansive, reimagined community spaces, including a fitness center equipped with state-of-the-art cardio and strength training, a resort-style pool with modern loungers, shaded gathering areas, and BBQ grill stations set among lush, tropical landscaping. Every detail is designed to make everyday living feel effortless, elevated, and inviting. Contact us to Apply.
                                            Show Less

                                            Leasing Options

                                              • None

                                            Office Hours

                                            • Sunday: Closed
                                            • Monday - Friday: 09:00 AM - 06:00 PM
                                            • Saturday: Closed
                                            This community is managed by

                                            South Oxford Management

                                            A
                                            A
                                            Communities
                                            60

                                            Questions & Answers (1)

                                            Anonymous
                                            Asked on: 03/19/2018
                                            Q: What is the estimated utility bill for one person?

                                            Frequently Asked

                                            How is The Henry Richmond Hill Rated?
                                            Based on 90 number of votes by renters, The Henry Richmond Hill is currently rated 3.6 out of 5 stars.
                                            How satisfied are residents with the upkeep and overall appearance of the grounds at The Henry Richmond Hill?
                                            The Henry Richmond Hill is rated 3.9 out of 5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                            How effective was the maintenance team when resolving your problem?
                                            The Henry Richmond Hill is rated 3.6 out of 5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                            What are noise levels like at The Henry Richmond Hill?
                                            The Henry Richmond Hill is rated 3.7 out of 5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                            How safe is The Henry Richmond Hill?
                                            The Henry Richmond Hill is rated 3.3 out of 5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                            How satisfied are residents with the neighborhood?
                                            The Henry Richmond Hill is rated 4.5 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                            How satisfied are residents with the staff at The Henry Richmond Hill?
                                            The Henry Richmond Hill is rated 4.1 out of 5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                            How often does management engage with reviews?
                                            Managers have responded to 100% of their community reviews in the past year.
                                            How quickly does management engage with reviews?
                                            Managers have replied within 1.64 days to their community reviews in the past year.
                                            Who manages The Henry Richmond Hill?
                                            South Oxford Management
                                            What is the pet policy at The Henry Richmond Hill?
                                            No pet policy available
                                            What types of floor plans are available?
                                            1 Bed, 1 Bath
                                            2 Beds, 1 Bath
                                            2 Beds, 2 Baths
                                            3 Beds, 2 Baths

                                            Contact Property

                                            April 2026

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                                            Baths

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                                            Under New Management

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                                            The Henry Richmond Hill is a 770 - 1,150 sq. ft. apartment in Richmond Hill in zip code 31324. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,451 - $1,903. Nearby cities include Hinesville, Richmond Hills, Bloomingdale, Pooler, Savannah, Port Wentworth, Port Wentword, Rincon, Claxton, Springfield, Jesup, Statesboro, and Hardeeville.