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River View

201 Westbrook Drive, Carrboro, NC 27510
(58 Reviews)
$1,170 - $1,527/mo

Reviews

3.6 rating

58 total reviews

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Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Resident 1285888

Verified Resident ā€¢ 2021 - 2024

10/9/2024

It's been terrible. The first community management in place was great and reasonable. The property was sold off, and ever since we have been nickel and dimed, had our rent raised, had terrible management, and had an enormous amount of negative interactions with whatever company is assigned to manage this property that year. I've had repeated issues with office staff not getting back to me, not fixing issues in a lease pre-signature, and I've been directly lied to in writing that communication was sent out about maintenance, and received acknowledgement of those lies. Those people were terminated and management switched out. We still continued to have critical issues with maintenance and communication, leading all the way up to Bryten's takeover of the management duties which were also not communicated. This led me to using contact channels that were deprecated, and led to me being assessed a late fee because I had no way to address issues with my payment portal. Bryten also saw fit to appoint Tara Hyman to its office management, an individual who was highly abrasive and borderline combative with your residents. I address this from my own experience, but also having spoken with other residents about this.ā€¦Ā See More>
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    tarheelangel4u

    Resident ā€¢ 2010 - 2019

    4/19/2019

    I've lived at Chambers Ridge for nine years, but sadly will not be renewing my lease this year. It's a safe community to call home, and until recently, has been fairly quiet. However, with the high rate increases on the apartments ($900 for a one-bedroom in a building that was constructed in 1985 with walls that are so thin you can hear your neighbor's conversations, dogs barking, even gaming from those who play at 2:00 and 3:00 in the morning), there has been a change in dynamics where this does not seem to be a complex that is catered more to the professional and/or grad students, but the tenants are younger and younger and louder and louder with very little regard to neighbors. It was a great community when I first moved here in 2010. Very quiet and dogs were walked on leashes and their droppings were picked up and properly disposed of. Now, tenants let their dogs run freely behind the buildings and do not pick up after them and it sounds like a dog kennel here more than an apartment a lot of days. However, my move is truly based on the high rent and nothing to showā€¦Ā See More>
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      irene.todd.baron

      Resident ā€¢ 2015 - 2018

      8/25/2018

      We lived at Chambers Ridge for over 3 years and truly enjoyed our time there. The complex is managed by responsive and friendly people. The residents are respectful and quiet. The unit we lived in was updated, spacious, and attractive. It's a lovely and safe place to live!

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        anonymous

        Resident ā€¢ 2017 - 2018

        6/4/2018

        I lived at Chambers Ridge for only a year, and it was a great experience. Maegan, Matt, and the rest of the staff were very friendly, accessible, and responsive. Not much noise traveled between apartments and, if it did, it was muffled. Great, spacious porch, easy access to the bus lines into Chapel Hill and Carrboro. No problems with bugs. Overall, a very relaxing place to live, would recommend.

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          NCgirlcomeshome

          Resident ā€¢ 2017 - 2018

          1/3/2018

          I love it here at Chambers Ridge because it is quiet and tucked away in the woods, yet close enough to drive, bus or walk into the town of Carrboro within minutes. The manager is amazing - Maegan keeps on top of everything and works hard to create monthly community gatherings that give us a chance to get to know each other and our community better. Matt is an awesome maintenance guy - prompt, courteous, and gets the problem solved quickly. Even though this is an older community, the apartments are kept nice and clean. We enjoy the fact that this is a 21 and over community, so we don't get the college freshmen like so many other apartment complexes nearby.

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            anonymous

            Resident ā€¢ 2016 - 2017

            11/1/2017

            Warning: these are SMOKING apartments. The smoking policy was not clearly explained to me when I signed my lease, and I suppose you could say it's my fault for not reading the fine print - smoking is allowed, and management is not required to do anything about secondhand smoke. The smoking issue has been a huge detractor from my experience at Chambers Ridge. I have two neighbors who smoke, and our apartment will regularly reek of stale cigarettes. We have contacted management, and they say there is nothing they can do. I just have to get used to the constant odor and headaches from secondhand smoke. It pains me to write a negative review like this, because other than the smoke our experience here has been great - they're really nice apartments for the price, management is friendly and typically very helpful (apart from the smoke issue...), and the location is great. Bottom line - good apartments if you are a smoker (or don't mind secondhand smoke), not good if you are bothered by secondhand smoke/ stale cigarette smell.

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              Michael_S426

              Resident ā€¢ 2009 - 2017

              8/13/2017

              For almost ten years I was a resident of Chambers Ridge Apartments and I can say that it is one of the best places that I can call home. The apartments are well-maintained and spacious and the complex is ideally located for someone whose work involves UNC and who wishes to live close, but in a quiet community. Also, the management staff are very helpful and accommodating. After leaving the area for work, I will certainly have fond memories of having been a resident there.

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                anonymous

                Resident ā€¢ 2016 - 2017

                7/19/2017

                Beautiful and quiet grounds. Great location for a graduate student who's ready to upgrade from the usual undergrad locations. Maintenance and management staff are simply the best I've ever had over 5+ years of renting. Friendly, extremely professional, and lightning fast. Even non-emergency maintenance requests are usually completed within 48 hours. Price is good for the area. Easy access to a grocery stores, downtown Carrboro, and free bus lines.

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                  xgreenday7

                  Resident ā€¢ 2014 - 2017

                  4/13/2017

                  I lived in Chambers Ridge for three years while working at UNC. It is conveniently located to three bus lines (CM, J, JFX) with easy access to campus. Despite an older property the grounds and pool are well taken care of (brand new pool furniture purchased a year ago). The property managers and maintenance staff are excellent - everything gets fixed in a timely fashion. The apartments and neighbors are generally quiet (not many students) and it is a peaceful place to live in an excellent neighborhood. I would recommend Chambers Ridge to anyone!

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                    anonymous

                    Resident ā€¢ 2014 - 2016

                    11/11/2016

                    I LOVE my apartment!!! It is close to UNC and is on the CM bus route which goes everywhere I need on campus. The maintenance has always been fast and the office staff are ridiculously nice. The 2 bedroom is great for me and my roommate because the bedrooms have alot of space between and we really only have to share a kitchen and living room. I never hear her unless I want and that is all you can really ask for. The parties that the office put on every month are also a nice bonus!

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                      anonymous

                      Resident ā€¢ 2016

                      10/7/2016

                      I've been living here for almost a year now and love it! The manager is very friendly and helpful. She always takes the time to talk to me The property always looks clean and pretty. It's very quiet and super convenient to shopping and nearby parks. Our neighbors are friendly and nice. Maintenance is always fast and helpful. They also just put in these new, super bright lights everywhere and it makes me feel much safer at night. Overall, I really love living here.

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                        anonymous

                        Resident ā€¢ 2014 - 2016

                        10/3/2016

                        I have lived at Chambers Ridge for a couple of years. When I first moved here, it was a very nice complex; however, it has gone downhill, VERY QUICKLY! Over the past year, the grounds have gone neglected; the garbage piles up so badly at the the outside containers that the odor becomes unbearable; there are weeks/months that pass where large appliances and furniture remain behind the outside dumpster that make it an eyesore, not to mention a safety hazard; the drainage is terrible here and management does nothing to improve the ponds (forget puddles) of water that form on the walk ways that tenants are forced to walk through when the rains come; the breezeways are never power washed so the outside bugs and last year's pollen are all accumulated and just breeding for next year's to join them; there is absolutely no pride in this property from management anymore. NONE!!! And the noise in the parking lot was once kept to a minimal. Now, they are leasing to just about anyone, and there is loud music all hours of the night in the parking lot and parties into the early hours of theā€¦Ā See More>
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                          cmelenovsky

                          Resident ā€¢ 2014 - 2016

                          7/28/2016

                          I lived here for two years and absolutely loved it. The thing that I liked best was the neighborhood. Its in a quiet and peaceful area of Carrboro, but it's still so easy to get anywhere. My apartment had a hilltop view of the woods, so it felt very secluded and private. The staff was also exceptionally friendly and easy to work with. This includes both the office and maintenance staff. Any time I had any question or concern, they were quick with help. It was also great to have access to the pool and grill. I feel like I did a majority of my cooking this summer poolside. I was able to live here without a car for about 5 months. I worked at UNC and the bus to campus was easy. There is a path that makes for a 10 minute walk to groceries and and 20 minute walk to downtown Carrboro.

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                            Auntof3Nephews

                            Resident ā€¢ 2010 - 2015

                            10/30/2015

                            I have lived at Chambers Ridge since June 2010 and I really like calling this community home! For starters, it is one of the safest areas in Carrboro. When we do have an issue that is brought to the attention of the office staff via law enforcement, the staff is very swift in passing that information along to us. I also see the local patrol officers ride through the area on a regular basis. Next, the staff seem to genuinely appreciate having longevity of tenants here. I know there are a few in my building who have been here longer than me, and we would not still be here if we were not happy. Sure, I have seen quite a few come and go over the years that I have been here (it is an apartment complex), and many of them I still stay in contact with. Another thing that I am impressed with is the fact that the Apartment Manager has only changed once since I moved here. In fact, the one we have now came, I believe, just a couple of months after I moved in, maybe. I knowā€¦Ā See More>
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                              anonymous

                              Resident ā€¢ 2012 - 2015

                              10/13/2015

                              I lived in chambers Ridge for a number of years and would say it progressively got worse each year I lived there. The management went from being friendly and nice to being very rude, terse, and faux professional (as in they played nice, but were not). However, the management was always consistently ineffective and not the least bit helpful or useful. The positive in this is that they basically leave you alone. If you absolutely need help, the manager is NOT the person to go to. THE POOL WAS NEVER OPEN. Don't buy into their false advertising about a year-round pool; they typically only had it open half of the summer, let alone at all the rest of the year!! Maintenance was above average, and typically problems were addressed within a few days. However, maintenance staff changed a few times. Don't ever ask management to fill out a work order because they will never get around to doing it; fill it out yourself online. The apartments were for the most part clean, fairly well-maintained, and recently received new external paint and interior appliance upgrades (stainless steel). The apartments have the largest porches/balconies in the entire Triangle! They have active pest management at theā€¦Ā See More>
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                                Resident ā€¢ 2011 - 2015

                                3/11/2015

                                I lived in Chambers Ridge for a number of years. It was generally a very nice place to live and the office staff was always incredibly helpful and friendly! The walls are somewhat thin so you can hear a lot of overhead noise/next door noise, but I never had any major issues (e.g., loud music, parties etc.). Overall I was quite happy here!

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                                  anonymous

                                  Resident ā€¢ 2013 - 2014

                                  9/4/2014

                                  Chambers Ridge was a great place to live. It's quiet, tucked back in the woods and surrounded by trees but still close enough for a quick bike ride into town for food or a drink. The balconies are huge, basically an extra room and the staff is super friendly. They were always very helpful and prompt with any maintenance issues I had. I would definitely recommend them to others looking for a place in the Chapel Hill / Carrboro area.

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                                    anonymous

                                    Resident ā€¢ 2012 - 2014

                                    8/7/2014

                                    I lived at Chambers Ridge for 2 years before I moved out of state and it was a great experience! The balcony is huge and the area was very peaceful with treetop views and quiet neighbors. The staff is amazing! I once had to have luggage delivered to the office since it had been lost on a flight and not only did they bring it up to my apartment for me, but I also had a box of popcorn and chocolates waiting for me when I came home! How nice is that!?

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                                      HP1989

                                      Resident ā€¢ 2014

                                      8/6/2014

                                      I love my apartment! Pros: The kitchen and balcony. I've never seen a balcony this big anywhere else! It is quiet and my neighbors are all nice. The staff is also very nice and friendly. Cons: No gym. The floor is carpet and tile, not wood. They don't allow grills but they have one by the pool for everyone to use. None of these are that big a deal to me though.

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                                        CarolinaGirl2024

                                        Resident ā€¢ 2013

                                        11/20/2013

                                        I moved into a 2 bedroom apartment here in September. It has been fantastic so far! My apartment seems bigger than I think it actually is (about 900 sq ft) and they allow you to add decorative touches (like they painted 2 walls for me that are super cute!) Like other reviews have said, it is VERY quiet here. I just found out that I have a neighbor to my upper right (the apartments are staggered where every apartment has its own little 1/2 floor) and they've been here the whole time! The reason why I'm reviewing now though is because they go out of their way to make this place feel like home. They plan things for us all the time and it makes me feel like I'm in a neighborhood instead of an apartment. For example, right now they hid turkeys all over the neighborhood and are giving prizes if you find them all, which is fun. Negatives so far is that there are stairs for most apartments, since the buildings are built into hills, and there are a lot of bugs outside because we are all up in the woods (so far I haven't had any bugsā€¦Ā See More>
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                                          raeatkinson

                                          Resident ā€¢ 2013

                                          11/14/2013

                                          These apartments are not well built. The windows are single pane and leak air really bad. The electricity bils are really high. They are small and cramped. Floor plans not well laid out. When it comes to maintenance, they are the worst. My stove has caught on fire a few times and they have yet to replace it. Also, I call them about repairs and it takes weeks for them to come out and fix. They put in heat pumps to save money, and in the NC climate in the winter, its not cost effective for the electricity. It has to constantly run to keep the coils defrosted. So 200 dollar power bills in the winter and the windows let in cold air on top of that. Its overall a horrible place to live. It is also noisy. The walls are thinly insulated and you hear all your neighbors.

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                                            BadGrad

                                            Resident ā€¢ 2011 - 2013

                                            8/28/2013

                                            I've been living here for about 2 years now and I really like it! It isn't fancy - no granite counter tops or wood floors like my last apartment - but the price is great for what you're getting. My Favorite Things: 1. My balcony - It is REALLY big. Great place to grade papers or whatever when I want to leave my desk. 2. The View - I'm staring at trees and it is very peaceful. 3. The Quiet - WAY quieter than my last apartment. Easy to get work done, sleep, etc. 4. The Location - I take the bus all the time and it is easy to catch here. Plus, I just like living in Carrboro (I really like Weaver Street Market, Panzanella, Glass Half Full, and the new Steel String Brewery). My Least Favorite Things: 1. The Kitchen Appliances - They all work but they are very old. Edit: I'm increasing my rating because one of my appliances stopped working and they were very quichk about getting me a new one. 2. The Bath Tub - Its a workable tub but I wish it was bigger. Its the only thing I miss about my old, fancier apartment. Overallā€¦Ā See More>
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                                              anonymous

                                              Resident ā€¢ 2011 - 2012

                                              7/31/2012

                                              My husband and I have lived at Chambers Ridge for a year now, and have really enjoyed our time here. The layout, porch, and beautiful wooded surrounding definitely make it feel like a cut above many of the other complexes in the Carrboro area. The staff are great and very helpful, and were pretty quick to respond to our (minor) maintenance requests. We definitely pay a liitle more than friends in nearby complexes, but I think it's well worth it--and unlike the $100 price hikes many friends saw, our rent didn't go up at all when we renewed! Definitely recommend this complex.

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                                                anonymous

                                                Resident ā€¢ 2011

                                                12/3/2011

                                                Warning: Do not live here!!

                                                Chambers ridge is not the place to move if you want to live in any kind of peace. The insulation in the apartments is terrible, all I hear is tons of creaking from the neighbors walking around upstairs and crying screaming kids downstairs. I have had multiple items that need fixing in the apartment and to which I have notified the office a few times and 2 months later still nothing fixed. the electricity is provided by Piedmont electric co-op, which screws everyone royally. average power bill is a 150 dollars and that's using the minimum air or heat. Trust me you would be better off living anywhere else.

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                                                  mschar2u

                                                  Resident ā€¢ 2010 - 2014

                                                  8/17/2014

                                                  I have lived in this apartment complex for nearly five years. I absolutely love my apartment here! The wooded view and the huge balcony (can't find a bigger balcony anywhere) make for a quiet and peaceful place to unwind at the end of the day. The office and maintenance staff (Jennifer, Maegan, and Owen) are the best! Not one time have I had a maintenance issue that was not addressed promptly. It is so nice to go over to the office and sit down and enjoy a cup of coffee and tea and chat for a few minutes. And the monthly community events are so much fun. Yes, this is a great community and one in which I hope to call home for many more years!!!!!!

                                                    Floor Plans & Pricing

                                                    Studio

                                                    Studio, 1 Bath

                                                    See Floor Plan Details

                                                    1 Bedroom

                                                    1 Bed, 1 Bath

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    2 Beds, 2.5 Baths

                                                    See Floor Plan Details

                                                    2 Beds, 2 Baths

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFactsā„¢

                                                    Community epIQ Grade

                                                    D
                                                    D

                                                    Renter Ratings

                                                    C

                                                    Review Ratings

                                                    Noise

                                                    4.0

                                                    Grounds

                                                    3.0

                                                    Safety

                                                    3.0

                                                    Office Staff

                                                    1.0

                                                    Maintenance

                                                    2.0

                                                    Neighborhood

                                                    2.0

                                                    Survey Ratings

                                                    SatisFactsā„¢ Tour Survey

                                                    SatisFactsā„¢ Move-In Survey

                                                    SatisFactsā„¢ Maintenance Survey

                                                    SatisFactsā„¢ Renewal Survey

                                                    Review Count

                                                    C

                                                    Number of reviews in the past 365 days

                                                    1

                                                    Managerā€™s Review Engagement

                                                    F

                                                    Percentage of reviews responded to

                                                    0.00%

                                                    Managerā€™s Review Reply Time

                                                    F

                                                    Average time to respond to reviews

                                                    N/A

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer/Dryer
                                                    • Laundry On-Site
                                                    • Washer/Dryer Connections
                                                    This community is managed by

                                                    Bryten Real Estate Partners

                                                    B
                                                    B
                                                    Communities
                                                    75

                                                    Questions & Answers (2)

                                                    Anonymous
                                                    Asked on: 11/16/2017
                                                    Q:Ā How is cell phone coverage at the apartment community?
                                                    Anonymous
                                                    Answered on: 11/16/2017
                                                    A:Ā Really good actually. I've never had a problem.
                                                    Anonymous
                                                    Asked on: 11/15/2017
                                                    Q:Ā Can you use a debit card to pay rent (or what other rent payment options are there)?
                                                    Anonymous
                                                    Answered on: 11/15/2017
                                                    A:Ā yes

                                                    Frequently Asked

                                                    How is River View Rated?
                                                    Based on 58 number of votes by renters, River View is currently rated 3.6 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at River View?
                                                    River View is rated 3/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                    How effective was the maintenance team when resolving your problem?
                                                    River View is rated 2/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    What are noise levels like at River View?
                                                    River View is rated 4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    How safe is River View?
                                                    River View is rated 3/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                    How satisfied are residents with the neighborhood?
                                                    River View is rated 2/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    How satisfied are residents with the staff at River View?
                                                    River View is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Who manages River View?
                                                    Bryten Real Estate Partners
                                                    What is the pet policy at River View?
                                                    No pet policy available
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    2 Beds, 2.5 Baths
                                                    Studio, 1 Bath

                                                    Check Availability

                                                    River View

                                                    October 2024

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                                                    River View is an apartment in Carrboro in zip code 27510. This community has a 1 - 2 Beds, 1 - 2.5 Baths, and is for rent for $1,527. Nearby cities include Chapel Hill, Durham, Morrisville, Midlothian, Hillsborough, Pittsboro, Saxapahaw, Mebane, Cary, Apex, Haw River, Graham, and Wake Forest.

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