Townhomes at Chapel Watch Village
A
A
Award Winner
100 Ginkgo Trail, Chapel Hill, NC 27516

4.6

(201 Reviews & Surveys)
$2,122 - $2,984/mo

Reviews

4.6 rating

91 total reviews

(

67 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Trending topics in reviews

Summarized by generative AI from text of customer reviews

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

noahm31@gmail.com

Resident 2024

5.0

7/16/2024

Apartment is great. Community great.

Excellent apartment and move-in was easy thanks to Denise. Neighbors are great. Clubhouse great. - lots of activities. Location is convenient. It is next to many malls that have Starbucks, Harris teeter.

    Property Manager Response

    7/18/2024

    We are thrilled to hear that Denise and our community have been so welcoming! Thank you for sharing your experience with us.
    Review Author Icon

    Current Resident 1259673

    Verified Resident 2024

    5.0

    7/3/2024

    This community is amazing. It is kind and smart. Always even night and holiday, they help us by emergency call system. And in summer, there are beautiful and cozy pool and bbq grill. We can make great memories in summer!

    Property Manager Response

    7/11/2024

    We are thrilled to hear that you have been enjoying our community and the amenities we offer! Thank you for taking the time to share your feedback.
    Review Author Icon

    Garrett_M132

    Resident 2024

    5.0

    6/21/2024

    Amazing Experience, Even Better Homes

    Chapel Watch Village has been an incredible step up from all of my previous housing experiences in Chapel Hill. From their incredible office staff to the location, and the townhomes themselves, I have had nothing but incredible experiences. I would definitely recommend them to anyone looking for a place to live!

      Property Manager Response

      6/28/2024

      Garrett, thank you for the 5-star review! We are thrilled to know that you have had a positive experience with our community and the team. Please let us know if there is anything we can do to assist you.
      Review Author Icon

      latalia_w

      Resident 2023 - 2024

      5.0

      6/20/2024

      I’ve been living here for almost a year. Its a nice neighborhood. Everyone is kind. Denise in the leasing office is amazing and the maintenance crew are excellent at getting any issues resolved. Happy to be here.

        Property Manager Response

        6/28/2024

        Latalia, thank you for sharing your 5-star review! We are delighted to know that you have enjoyed your experience with Denise and our maintenance team. We are happy to have you as a resident.
        Review Author Icon

        Current Resident 1225799

        Verified Resident 2024

        5.0

        2/12/2024

        Good place to live. Quiet and nice. Well-managed team. Close to Smith Middle School and Chapel Hill High School. Close to Starbucks, Chick Fil A, Herris Teeter, etc. Good approach to Road 40. My family and I are satisfied with this place.

          Property Manager Response

          2/15/2024

          We are delighted to hear that you are satisfied with our community and its location! Thank you for sharing your experience with us.
          Review Author Icon

          Current Resident 597626

          Resident 2021 - 2024

          5.0

          1/18/2024

          Happy to call this home

          My husband and I have been living in the Townhomes at Chapel Watch Village for three years now and have been very pleased with our experience here. Not only is the location hard to beat, but the neighborhood feels safe and the leasing office staff feel like family. We've really appreciated how quickly the maintenance team responds to requests and John B. has been particularly helpful- he takes the time to explain what he's done to fix whatever he's repairing and he is very respectful of our space while working. We are in great hands here and I recommend this community to anyone in search of a place to call home!

            Property Manager Response

            1/23/2024

            We are so glad to hear that you have been happy with your home for the past three years! Thank you for sharing your appreciation for our team's dedication to your satisfaction. We will be sure to pass along your kind words to John.

            Updated Review

            Review Author Icon

            Current Resident 1114068

            Verified Resident 2020 - 2023

            5.0

            11/26/2023

            Great apartment with friendly, helpful staff and great amenities! I've lived here almost four years and it's been a great place to live. I plan on staying here for years to come! Maintenance staff is very prompt and helpful, too!

              Property Manager Response

              12/14/2023

              Hi, we are thrilled to hear you are happy with your home and our team! Thank you for your loyalty and 5-star feedback.
              Review Author Icon

              Current Resident 1189841

              Verified Resident 2023

              4.5

              10/17/2023

              Great community for families. Club houses regularly hosts activities for residents and kids. The area is quiet and convenient to shopping and transportation. Maintenance requests are handled quickly.

                Property Manager Response

                10/20/2023

                Hi, we are delighted to hear you are enjoying our community and the convenience of our location! We'll be sure to share your kind words with our team.
                Review Author Icon

                moustafaelgamasy@gmail.com

                Resident 2023

                5.0

                9/28/2023

                Awesome place to live in

                Absolutely incredible and safe place to live in, staff is super friendly especially “Denise” always smiling and willing to help, also a lot of activities for adults and kids. Highly recommend and very close to schools and bus stop. Moustafa

                  Review Author Icon

                  Current Resident 1180007

                  Verified Resident 2023

                  5.0

                  9/12/2023

                  After moving in, I encountered two small problems, one time is about shower tap, another is about water leakage. I got maintenance service promptly and effectively. The townhomes is a lively and peaceful living space with wonderful staff.

                    Property Manager Response

                    9/22/2023

                    Hi, we are glad to hear that you are enjoying your new home and that our team has been responsive to your needs. Thank you for the 5-star review!
                    Review Author Icon

                    Current Resident 1178378

                    Verified Resident 2023

                    5.0

                    9/8/2023

                    We moved into this community in January 2023, and it has been a good experience so far. As a family of four, we were looking for a peaceful and safe neighborhood to raise our children, and this community has exceeded my expectations. One of the first things that struck us about this place was the tranquility. The neighborhood is calm, allowing us to enjoy a peaceful lifestyle away from the hustle and bustle of city life. The management team is also responsive, efficient, and always ready to assist. The walking trails just behind our house are a delightful addition. My wife and I enjoy our daily walks there. The technical services team deserves a special mention. Whenever we needed any service, they were quick to respond and intervene and they were pol?te and fr?endly. As our family grows, we might need a bigger home. However, we would love to continue living in this community. The cleanliness is noteworthy, and the neighbors are friendly and respectful. It's a place where everyone can feel at home. In conclusion, this community offers a serene living environment, excellent management, and top-notch services. It's a great place for families, and we look forward to many more years here.

                      Property Manager Response

                      9/13/2023

                      We are thrilled to hear that you are enjoying your new home and the peace and quiet of our community
                      Review Author Icon

                      Mahoko_I

                      Resident 2021 - 2023

                      4.8

                      7/20/2023

                      Awsome place

                      The staff at this apartment are all friendly. If you have any problems, the technicians will help you immediately. And all the residents are kind and nice to always say hello. The roads are wide, there are many children, and there is a lot of nature. My children really enjoy this environment. Thank you for always organizing fun events!

                      Property Manager Response

                      7/24/2023

                      Thank you so much for your review! If we can be of any further assistance at any time, please feel free to visit us at the office and we will be at your service! Thank you again!
                      Review Author Icon

                      Current Resident 1159515

                      Verified Resident 2023

                      5.0

                      7/14/2023

                      We just moved in here a week ago from Korea and this town house seems to be a wonderful place to live. Close to nice elementary school near by. and every staff is really kind, staffs are always ready tho help out some issues

                        Property Manager Response

                        7/24/2023

                        Thank you so much for your review! If we can be of any further assistance at any time, please feel free to visit us at the office and we will be at your service! Thank you again!
                        Review Author Icon

                        Current Resident 13282

                        Resident 2018 - 2023

                        4.8

                        4/27/2023

                        Great place to call home !

                        This is a wonderful neighborhood and the maintenance team is amazing - if there is ever a problem, Chad and his team resound quickly and care about the property. I highly recommend CWV to anyone, the amenities are great too!

                          Property Manager Response

                          4/30/2023

                          Thank you so much for your review! If we can be of any further assistance at any time, please feel free to visit us at the office and we will be at your service! Thank you again!
                          Review Author Icon

                          Current Resident 850608

                          Resident 2022 - 2023

                          4.7

                          4/26/2023

                          Beautiful community, great for dating kids

                          It's a lovely community for walking around, raising kids, and calling home. Maintenance and office staff are very responsive. And it's close to the NS bus line to UNC. The all townhome community gives a very homey feel and most homes have a garage. I like how hidden, yet close, it is to major roadways.

                            Property Manager Response

                            4/30/2023

                            Thank you so much for your review! If we can be of any further assistance at any time, please feel free to visit us at the office and we will be at your service! Thank you again!

                            Updated Review

                            Review Author Icon

                            Current Resident 982607

                            Verified Resident 2016 - 2023

                            3.8

                            3/14/2023

                            It's a nice place to live. Love that I have an end unit with no one overhead. The people that work here are really helpfuland nice. The maintenance team is wonderful, professional, courteous and promtlly address issues.

                              Property Manager Response

                              3/30/2023

                              Thank you for taking the time to provide your feedback. We are disheartened to know that your experience did not match the unparalleled experience level that we strive for! We have shared your feedback with the Senior Leadership Team to ensure we are delivering a 5-Star service in all situations! We certainly apologize for any inconvenience and invite you to visit us in the office if you have any additional feedback!
                              Review Author Icon

                              Current Resident 1093919

                              Verified Resident 2021 - 2022

                              5.0

                              12/12/2022

                              I enjoy living here because of the sense of community, great neighbors with families, and close to DUH and i40. It has been an easy process for maintenance requests and everyone is always so polite. The communication from the office is great and they plan food trucks to come regularly. The pool is clean and the grounds are kept nice.

                                Property Manager Response

                                12/15/2022

                                Thank you so much for your review! If we can be of any further assistance at any time, please feel free to visit us at the office and we will be at your service! Thank you again!
                                Review Author Icon

                                Current Resident 1089473

                                Verified Resident 2021 - 2022

                                5.0

                                11/29/2022

                                Great, welcoming community. It has been the perfect place for my needs. The staff are friendly and helpful and the maintenance is excellent. The community is also diverse and is a great environment for raising children.

                                  Property Manager Response

                                  12/15/2022

                                  Thank you so much for your review! If we can be of any further assistance at any time, please feel free to visit us at the office and we will be at your service! Thank you again!
                                  Review Author Icon

                                  Current Resident 701822

                                  Verified Resident 2020 - 2022

                                  4.8

                                  11/25/2022

                                  We have found the community to be responsive to our needs and very friendly yet professional. The community is reasonably safe and clean. We also enjoy the quietness here. The trail is enjoyable to walk down and I like having the pool here. Many activities are offered which I think is very generous of the complex. It feels like more of a neighborhood than just rental townhouses!

                                  Property Manager Response

                                  12/15/2022

                                  Thank you so much for your review! If we can be of any further assistance at any time, please feel free to visit us at the office and we will be at your service! Thank you again!

                                  Updated Review

                                  Review Author Icon

                                  Current Resident 963623

                                  Verified Resident 2021 - 2022

                                  5.0

                                  11/18/2022

                                  Lovely well maintained community with fabulous staff. We enjoy living here and will recommend to our clients when a place is needed (we are realtors) thanks for making us feel at home while we are in between permanent places!

                                    Property Manager Response

                                    12/15/2022

                                    Thank you so much for your review! If we can be of any further assistance at any time, please feel free to visit us at the office and we will be at your service! Thank you again!

                                    Updated Review

                                    Review Author Icon

                                    Current Resident 399587

                                    Resident 2021 - 2022

                                    4.7

                                    11/17/2022

                                    Wonderful Place! A real community!

                                    We really love living at Chapel Watch. We've lived here for about a year and a half now, and the staff could not be more wonderful, warm and responsive. Each one of them is fantastic, especially Sara Brady - she has become a real friend, and her warmth and enthusiasm is contagious and truly uplifting. And she is always planning a fun activity! The grounds are beautiful - we've seen deer frequently, and the pool area and clubhouse are lovely too, and they really take care of maintenance in a timely manner. Can't say enough about living here!

                                      Property Manager Response

                                      12/15/2022

                                      Thank you so much for your review! If we can be of any further assistance at any time, please feel free to visit us at the office and we will be at your service! Thank you again!
                                      Review Author Icon

                                      Current Resident 1082322

                                      Verified Resident 2016 - 2022

                                      5.0

                                      11/6/2022

                                      This is a great community that is quiet, we'll cared for and convenient to all amenities in Chapel Hill. I highly recommend this community for anyone new to Chapel Hill. It is very dog friendly with nature trails and a dog park.

                                        Property Manager Response

                                        11/7/2022

                                        Thank you so much for your review! If we can be of any further assistance at any time, please feel free to visit us at the office and we will be at your service! Thank you again!
                                        Review Author Icon

                                        Current Resident 1053466

                                        Verified Resident 2011 - 2022

                                        3.0

                                        8/9/2022

                                        Community management operates as drive by management. Things don't get done. Rules don't get enforced. asked for replacement carpeting done e I've lived here over 12 years but denied by property management. Painters on property sloppy, disrespectful of property and residents. Trashed the yards.

                                          Property Manager Response

                                          8/14/2022

                                          Thank you for taking the time to provide your feedback. We are disheartened to know that your experience did not match the unparalleled experience level that we strive for! We have shared your feedback with the Senior Leadership Team to ensure we are delivering a 5-Star service in all situations! We certainly apologize for any inconvenience and invite you to visit us in the office if you have any additional feedback!
                                          Review Author Icon

                                          Current Resident 1050828

                                          Verified Resident 2020 - 2022

                                          5.0

                                          8/2/2022

                                          Luxury townhome. Very nice and friendly community. Very convenient to bus station, highway and shopping center. Spacious living room, kitchen and bedrooms. Very professional management and maintenance team.

                                            Property Manager Response

                                            8/2/2022

                                            Thank you so much for your review! If we can be of any further assistance at any time, please feel free to visit us at the office and we will be at your service! Thank you again!
                                            Review Author Icon

                                            Current Resident 1049716

                                            Verified Resident 2021 - 2022

                                            4.5

                                            7/29/2022

                                            We love the community and the rapid response to work orders. We just renewed our lease 1 more and year while we continue to look to purchase in the area. We would gladly have move if any unacceptable practices or displeasure had occurred. Great location and professionally managed!

                                              Property Manager Response

                                              7/30/2022

                                              Thank you so much for your review! If we can be of any further assistance at any time, please feel free to visit us at the office and we will be at your service! Thank you again!

                                              Floor Plans & Pricing

                                              2 Bedrooms

                                              Rosemary

                                              5 Available Units

                                              2 Beds, 2.5 Baths | 1,300 sq. ft.

                                              $2,122 - $2,182

                                              See Floor Plan Details

                                              Columbia

                                              5 Available Units

                                              2 Beds, 2.5 Baths | 1,330 sq. ft.

                                              $2,222

                                              See Floor Plan Details

                                              Rosemary w/ Basement

                                              4 Available Units

                                              2 Beds, 3.5 Baths | 1,680 sq. ft.

                                              $2,709 - $2,759

                                              See Floor Plan Details

                                              3 Bedrooms

                                              Cameron

                                              1 Available Unit

                                              3 Beds, 2.5 Baths | 1,680 sq. ft.

                                              $2,984

                                              See Floor Plan Details

                                              Disclaimer: Special, prices and availabilities subject to change.

                                              epIQ Ratings

                                              What is epIQ?

                                              The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                              epIQ Report Card

                                              In partnership with SatisFacts™

                                              Community epIQ Grade

                                              A+
                                              A+

                                              Renter Ratings

                                              A

                                              Review Ratings (from 17 reviews)

                                              Noise

                                              4.7

                                              Grounds

                                              4.6

                                              Safety

                                              4.7

                                              Office Staff

                                              4.7

                                              Maintenance

                                              4.7

                                              Neighborhood

                                              4.7

                                              Survey Scores (from 110 surveys)

                                              Post-Tour Survey

                                              4.9

                                              Move-In Survey

                                              4.7

                                              Maintenance & Support Survey

                                              4.9

                                              Lease Renewal Survey

                                              4.2

                                              Review Count

                                              A+

                                              Number of reviews in the past 365 days

                                              17

                                              Manager’s Review Engagement

                                              A+

                                              Percentage of reviews responded to

                                              100.00%

                                              Manager’s Review Reply Time

                                              A-

                                              Average time to respond to reviews

                                              3.18 days

                                              Features & Amenities

                                              Parking
                                              • Garage
                                              • Parking
                                              Other
                                              • Air Conditioning
                                              • Balcony/Deck
                                              • Cat Friendly
                                              • Community Center
                                              • Dishwasher
                                              • Fitness Center
                                              • Hardwood Floors
                                              • Large Dog Friendly
                                              • On-site Personnel
                                              • Pool/Hot Tub
                                              Show Less
                                              Show More

                                              Leasing

                                              Nestled in the serene surroundings of Chapel Hill, Townhomes at Chapel Watch Village offer a peaceful retreat with convenient access to I-40 and I-85. This community stands out with its impressive amenities, including a resort-style saltwater pool, a fitness center, and a large off-leash dog park. Experience the Northwood Ravin difference with meticulously designed Craftsman-style townhomes that prioritize your lifestyle. Schedule a tour or contact our leasing office today to discover your new home at Chapel Watch Village.
                                              Show Less

                                              Office Hours

                                              • Sunday: Closed
                                              • Monday - Tuesday: 09:00 AM - 06:00 PM
                                              • Wednesday: 09:00 AM - 07:00 PM
                                              • Thursday - Friday: 09:00 AM - 06:00 PM
                                              • Saturday: 10:00 AM - 05:00 PM
                                              This community is managed by

                                              Northwood Ravin

                                              A
                                              A
                                              Communities
                                              28

                                              Questions & Answers (0)

                                              Frequently Asked

                                              How is Townhomes at Chapel Watch Village Rated?
                                              Based on 201 number of votes by renters, Townhomes at Chapel Watch Village is currently rated 4.6 out of 5 stars.
                                              How satisfied are residents with the upkeep and overall appearance of the grounds at Townhomes at Chapel Watch Village?
                                              Townhomes at Chapel Watch Village is rated 4.6 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                              How effective was the maintenance team when resolving your problem?
                                              Townhomes at Chapel Watch Village is rated 4.7 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                              What are noise levels like at Townhomes at Chapel Watch Village?
                                              Townhomes at Chapel Watch Village is rated 4.7 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                              How safe is Townhomes at Chapel Watch Village?
                                              Townhomes at Chapel Watch Village is rated 4.7 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                              How satisfied are residents with the neighborhood?
                                              Townhomes at Chapel Watch Village is rated 4.7 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                              How satisfied are residents with the staff at Townhomes at Chapel Watch Village?
                                              Townhomes at Chapel Watch Village is rated 4.7 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                              How often does management engage with reviews?
                                              Managers have responded to 100% of their community reviews in the past year.
                                              How quickly does management engage with reviews?
                                              Managers have replied within 3.18 days to their community reviews in the past year.
                                              Who manages Townhomes at Chapel Watch Village?
                                              Northwood Ravin
                                              What is the pet policy at Townhomes at Chapel Watch Village?
                                              No pet policy available
                                              What types of floor plans are available?
                                              2 Beds, 2.5 Baths
                                              2 Beds, 3.5 Baths
                                              3 Beds, 2.5 Baths

                                              April 2026

                                              Sun
                                              Mon
                                              Tue
                                              Wed
                                              Thu
                                              Fri
                                              Sat
                                              1
                                              2
                                              3
                                              4
                                              5
                                              6
                                              7
                                              8
                                              9
                                              10
                                              11
                                              12
                                              13
                                              14
                                              15
                                              16
                                              17
                                              18
                                              19
                                              20
                                              21
                                              22
                                              23
                                              24
                                              25
                                              26
                                              27
                                              28
                                              29
                                              30
                                              Beds

                                              0

                                              Baths

                                              0

                                              Under New Management

                                              Claim your community to update listing information, capture leads, and respond to reviews!

                                              Townhomes at Chapel Watch Village is a 1,300 - 1,680 sq. ft. apartment in Chapel Hill in zip code 27516. This community has a 2 - 3 Beds, 2.5 - 3.5 Baths, and is for rent for $2,122 - $2,984. Nearby cities include Carrboro, Durham, Morrisville, Hillsborough, Pittsboro, Cary, Saxapahaw, Apex, Mebane, Haw River, Willow Spring, Butner, and Wake Forest.