Townhomes at Chapel Watch Village
A+
A+
Award Winner
100 Ginkgo Trail, Chapel Hill, NC 27516

4.6

(201 Reviews & Surveys)
$2,122 - $2,984/mo

Reviews

4.6 rating

91 total reviews

(

67 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 1048758

Verified Resident 2021 - 2022

4.3

7/26/2022

Moved here a year ago. My overall experience has been a pleasant one. The neighbors are friendly and respect boundaries. The grounds are kept well. The staff at the office provide quick responses and are professional.

    Property Manager Response

    7/27/2022

    Thank you so much for your review! If we can be of any further assistance at any time, please feel free to visit us at the office and we will be at your service! Thank you again!
    Review Author Icon

    Current Resident 1047846

    Verified Resident 2022

    4.5

    7/24/2022

    Beautiful and well kept. We have really enjoyed staying here. Lovely community and well run. We enjoy the wonderful walking trails and the pool. It very dog friendly as well. We would totally recommend The Townhomes At Chapelwatch Village!

      Property Manager Response

      7/25/2022

      Thank you so much for your review! If we can be of any further assistance at any time, please feel free to visit us at the office and we will be at your service! Thank you again!
      Review Author Icon

      Current Resident 482663

      Resident 2018 - 2022

      2.8

      6/15/2022

      Has seen better days

      We have lived here for years and couldn’t tell you how many times management has turned over. Some good, others not. Outdated amenities and overpriced. Cars parked all over both sides of streets. Once was enjoyable now litter strewn and oh - a car was stolen out of someone’s driveway the other day. Not safe being right off 40. Would not recommend!!

        Property Manager Response

        6/15/2022

        Thank you for taking the time to provide your feedback. We are disheartened to know that your experience did not match the unparalleled experience level that we strive for! We have shared your feedback with the Senior Leadership Team to ensure we are delivering a 5-Star service in all situations! We certainly apologize for any inconvenience and invite you to visit us in the office if you have any additional feedback!

        Updated Review

        Review Author Icon

        Current Resident 960273

        Verified Resident 2021 - 2022

        5.0

        5/11/2022

        Very spacious, good location, clean community. I'm happy to live this townhome with my family. My kids always meet their friends in the playground. This is a good pla e for kids. Also I can go for a walk to northwood.

          Property Manager Response

          5/12/2022

          Thank you so much for your 5-Star review! If we can be of any further assistance at any time, please feel free to visit us at the office and we will be at your service! Thank you again!
          Review Author Icon

          Current Resident 1022391

          Verified Resident 2020 - 2022

          3.8

          5/4/2022

          Coming up on 2 years living here and we've loved it until now. The maintenance staff is absolute awful. They lack in communication, have the personality of a rock and seem to slap a bandaid on all issues. Maintenance supervisor is only good for changing filters.

            Property Manager Response

            5/6/2022

            Thank you for taking the time to provide your feedback. We are disheartened to know that your experience did not match the unparalleled experience level that we strive for! We have shared your feedback with the Senior Leadership Team to ensure we are delivering a 5-Star service in all situations! We certainly apologize for any inconvenience and invite you to visit us in the office if you have any additional feedback!
            Review Author Icon

            Current Resident 1019859

            Verified Resident 2022

            5.0

            4/26/2022

            This town home style apartment is perfect for my family. This apartment complex is beautiful and quiet and people are so friendly. We love to take a walk in this apartment. The maintenance team responds quickly and kindly if something breaks down or has a problem and works hard until it is completely resolved. Thank you so much!

              Property Manager Response

              4/26/2022

              Thank you so much for your review! If we can be of any further assistance at any time, please feel free to visit us at the office and we will be at your service! Thank you again!
              Review Author Icon

              Current Resident 1007852

              Verified Resident 2021 - 2022

              4.7

              3/18/2022

              Great quiet community that resembles a neighborhood. Everyone has their own parking space. There is also a bus stop across the street if needed. Multiple places for walking a dog and yourself. Maintenance requests are always quick and efficient.

                Property Manager Response

                3/18/2022

                Thank you so much for your review! If we can be of any further assistance at any time, please feel free to visit us at the office and we will be at your service! Thank you again!
                Review Author Icon

                Current Resident 1002813

                Verified Resident 2020 - 2022

                4.5

                3/1/2022

                This has been a very good living experience, albeit, during a very tough perioud due to Covid. I have had a very good experience with the staff and the community in general. There is an excellent mix of singles, families and 50+ residents. Facilities are excellent and the staff reacts to resident service needs very quickly. They allow pets, which is very key and have a mini dog park that is easily accessible. Conveniently located to shopping and town. The only thing that they could add would be exterior water access. There are no individual water faucets for the units and therefore it t is very difficult to care for flowers and other outdoor plants. They could also create an area where residents could wash and vaccume there cars or other larger furniture or items. Currently there is no place to wash patio chairs, mats or rugs. Overall my experience has been positive and I would recommend the community.

                  Property Manager Response

                  3/1/2022

                  Thank you so much for your review! If we can be of any further assistance at any time, please feel free to visit us at the office and we will be at your service! Thank you again!
                  Review Author Icon

                  Current Resident 995957

                  Verified Resident 2019 - 2022

                  2.2

                  2/6/2022

                  Nice townhome. Maintenance unsatisfactory since Chad left. Don't like cars parking on sidewalk, people leaving trash cans on sidewalk long before and after pick up. Don't like trailers being parked in driveways and street. Don't like lawn mowers apparently owner by residents being left in driveways or common areas. Recycling area is disgusting.

                    Property Manager Response

                    2/6/2022

                    Thank you for taking the time to provide your feedback. We are disheartened to know that your experience did not match the unparalleled experience level that we strive for! We have shared your feedback with the Senior Leadership Team to ensure we are delivering a 5-Star service in all situations! We certainly apologize for any inconvenience and invite you to visit us in the office if you have any additional feedback!
                    Review Author Icon

                    Current Resident 994677

                    Verified Resident 2022

                    4.2

                    2/1/2022

                    This community is warm and kind. Maintenance team is especially great. Staff is also good. Elementary school is close and it is important for us. Public library and grocery is also close to our commnunity.

                      Property Manager Response

                      2/1/2022

                      Thank you so much for your review! If we can be of any further assistance at any time, please feel free to visit us at the office and we will be at your service! Thank you again!

                      Updated Review

                      Review Author Icon

                      Current Resident 963974

                      Verified Resident 2017 - 2021

                      4.3

                      12/14/2021

                      Living in Chapel Watch Village is a pleasant experience so far. The community is nice, safe, and quiet, and it is located in a great school district for children. The only weakness is the playground in the community. The two hammocks located on the playground are dangerous for small children. There has not been any improvement on this for the last 1.5 years.

                        Property Manager Response

                        12/14/2021

                        Thank you so much for your review! If we can be of any further assistance at any time, please feel free to visit us at the office and we will be at your service! Thank you again!
                        Review Author Icon

                        Current Resident 636212

                        Resident 2021

                        5.0

                        12/5/2021

                        We moved here from out-of-state, which we expected to be difficult. Brett was helpful from the beginning through the entire process. He provided us with all the information we needed and promptly answered all questions we had through approval and move-in. Brett’s professionalism and responsiveness made our relocation seamless and easy.

                          Property Manager Response

                          12/6/2021

                          Thank you so much for your review! If we can be of any further assistance at any time, please feel free to visit us at the office and we will be at your service! Thank you again!
                          Review Author Icon

                          Current Resident 965765

                          Verified Resident 2021

                          4.7

                          10/29/2021

                          Brett, sales agent, was very helpful, professional, and patient while I was going through the lease process. He graciously answered all my questions, and was very patient. The neighborhood is very nice.

                            Property Manager Response

                            10/29/2021

                            Thank you so much for your review! If we can be of any further assistance at any time, please feel free to visit us at the office and we will be at your service! Thank you again!
                            Review Author Icon

                            Current Resident 965735

                            Verified Resident 2021

                            5.0

                            10/29/2021

                            So far so good. Normal maintenance issues-except for one large one. Doors to porch leak big time and whole casement needs to be replaced. You can see patches everywhere-and one door has so much rot on the side-water comes in in a big puddle when it rains outside, onto the nice wood floors

                              Property Manager Response

                              10/29/2021

                              Thank you so much for your review! If we can be of any further assistance at any time, please feel free to visit us at the office and we will be at your service! Thank you again!
                              Review Author Icon

                              Current Resident 965316

                              Verified Resident 2020 - 2021

                              5.0

                              10/27/2021

                              We love Chapel Watch Village. It has a very family oriented atmosphere. We will really miss it. Brett is excellent as are all of the maintenance staff. Great place to live!!!!!! Highly recommend!! Great community!

                                Property Manager Response

                                10/29/2021

                                Thank you so much for your review! If we can be of any further assistance at any time, please feel free to visit us at the office and we will be at your service! Thank you again!
                                Review Author Icon

                                Current Resident 961440

                                Verified Resident 2018 - 2021

                                5.0

                                10/15/2021

                                Nothing but wonderful! Especially maintenance crew :) It is a beautiful community. Very quiet and right off the NS bus route. I love the amenities and the townhomes are in great shape. If there is ever a maintenance issue it is usually resolved in less than 24 hours.

                                  Property Manager Response

                                  10/21/2021

                                  Thank you so much for your review! If we can be of any further assistance at any time, please feel free to visit us at the office and we will be at your service! Thank you again!
                                  Review Author Icon

                                  Current Resident 105988

                                  Resident 2019 - 2020

                                  4.0

                                  3/23/2020

                                  Great townhomes, friendly staff, pet friendly, family friendly. Can get noisy when kids get home from school and on weekends. Otherwise, quiet and easy to work from home. Nice areas to walk dogs; residents are respectful of picking up after their pets; treats always available in leasing office/community room.

                                    Property Manager Response

                                    7/20/2021

                                    Thank you so much for your review! If we can be of any further assistance at any time, please feel free to visit us at the office and we will be at your service! Thank you again!
                                    Review Author Icon

                                    Current Resident 237190

                                    Resident 2018

                                    4.5

                                    7/26/2018

                                    We just moved in, but we have found the customer service to be outstanding. Karla in the leasing office went above and beyond to help us get into the unit as soon as possible. The townhome is clean and updated, and we enjoy the neighborhood.

                                      Property Manager Response

                                      7/26/2018

                                      Thank you so much for your feedback! We are happy to hear that your experience with us has exceeded your expectations! Thank you for being our valued resident.
                                      Review Author Icon

                                      Henry_C335

                                      Resident 2018

                                      4.7

                                      7/18/2018

                                      The community is wonderful, I moved in a few months ago with a two roommates. The units are well-maintained and very nice. The people in the community have been very kind and friendly. The dog park is a wonderful resource for the neighborhood. Karla Almonte, our leasing agent was excellent. She was very kind, patient, and professional during a complicated moving process for myself and my roommates. Karla worked with us every step of the way until move in day, and continues to help with anything that comes up as I have been living here. The maintenance staff, led by Chad I believe is excellent as well, they keep everything in order and respond to any requests in a timely manner. They are also very kind and friendly.

                                        Property Manager Response

                                        7/18/2018

                                        Henry, thank you for the feedback! We are so happy to hear that you are enjoying Chapel Watch Village and that the team has treated you with care and made you feel at home. If you need anything, don't hesitate to reach out to your onsite office team. Thanks again!
                                        Review Author Icon

                                        Prospective Resident 887324

                                        ProspectVisited 2018

                                        5.0

                                        6/19/2018

                                        Townhomes at Chapel Hill Watch Villaiage apartment manager (Karla) was very kind and supportive. She always gave me quick response. I was able to complete my application without stress. She was very professional.

                                          Property Manager Response

                                          6/20/2018

                                          Thank you for your feedback! We are happy to hear that our team has treated you with absolute care. If you need anything else during your stay, feel free to reach out to your onsite office team. Thank you again!
                                          Review Author Icon

                                          Prospective Resident 779909

                                          ProspectVisited 2018

                                          5.0

                                          6/7/2018

                                          Recently, I got contract at chapel hill watch villgae. I want to praise someone who has helped me a lot. I mainly contact with Karla Almonte (Leasing Associate), she is so amazing. Kind, fast, exact, and resonable when I consult with her. Currently I am living in korea, It's a first time to lease home in USA. But She is a person who is helping me with a lot of patience for me. Through this experience, I expect Townhomes at Chapel Watch Village good enough for our family. Thanks Karla Almonte ! You are the best person I 've ever met.

                                            Property Manager Response

                                            6/8/2018

                                            Thank you so much for your feedback! We are happy to hear that you are enjoying your community, and that the team treated you the utmost care. Please feel free to share your positive experience with friends and family, or on our Facebook page, as we love hearing our resident's feedback. If you need anything during your stay, don't hesitate to contact your onsite office team. Thanks again!
                                            Review Author Icon

                                            S.Walsh

                                            Resident 2016 - 2018

                                            4.8

                                            6/6/2018

                                            This is a wonderful community. Everyone is friendly. The staff here is fabulous, Karla Almonte in the office is so sweet and so dedicated and helpful. And so are the manager, Brannon and the head maintenance person, Chad. Couldn't ask for nicer people A truly great place to live. Highly recommend it.

                                              Property Manager Response

                                              6/8/2018

                                              Thank you so much for your feedback! We are happy to hear that you are enjoying your community, and that the team treated you the utmost care. Please feel free to share your positive experience with friends and family, or on our Facebook page, as we love hearing our resident's feedback. If you need anything during your stay, don't hesitate to contact your onsite office team. Thanks again!

                                              Floor Plans & Pricing

                                              2 Bedrooms

                                              Rosemary

                                              5 Available Units

                                              2 Beds, 2.5 Baths | 1,300 sq. ft.

                                              $2,122 - $2,182

                                              See Floor Plan Details

                                              Columbia

                                              5 Available Units

                                              2 Beds, 2.5 Baths | 1,330 sq. ft.

                                              $2,222

                                              See Floor Plan Details

                                              Rosemary w/ Basement

                                              4 Available Units

                                              2 Beds, 3.5 Baths | 1,680 sq. ft.

                                              $2,709 - $2,759

                                              See Floor Plan Details

                                              3 Bedrooms

                                              Cameron

                                              1 Available Unit

                                              3 Beds, 2.5 Baths | 1,680 sq. ft.

                                              $2,984

                                              See Floor Plan Details

                                              Disclaimer: Special, prices and availabilities subject to change.

                                              epIQ Ratings

                                              What is epIQ?

                                              The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                              epIQ Report Card

                                              In partnership with SatisFacts™

                                              Community epIQ Grade

                                              A
                                              A

                                              Renter Ratings

                                              A

                                              Review Ratings (from 18 reviews)

                                              Noise

                                              4.7

                                              Grounds

                                              4.6

                                              Safety

                                              4.7

                                              Office Staff

                                              4.7

                                              Maintenance

                                              4.7

                                              Neighborhood

                                              4.7

                                              Survey Scores (from 110 surveys)

                                              Post-Tour Survey

                                              4.9

                                              Move-In Survey

                                              4.7

                                              Maintenance & Support Survey

                                              4.9

                                              Lease Renewal Survey

                                              4.2

                                              Review Count

                                              A+

                                              Number of reviews in the past 365 days

                                              18

                                              Manager’s Review Engagement

                                              A

                                              Percentage of reviews responded to

                                              94.44%

                                              Manager’s Review Reply Time

                                              A-

                                              Average time to respond to reviews

                                              3 days

                                              Features & Amenities

                                              Parking
                                              • Garage
                                              • Parking
                                              Other
                                              • Air Conditioning
                                              • Balcony/Deck
                                              • Cat Friendly
                                              • Community Center
                                              • Dishwasher
                                              • Fitness Center
                                              • Hardwood Floors
                                              • Large Dog Friendly
                                              • On-site Personnel
                                              • Pool/Hot Tub
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                                              Leasing

                                              Nestled in the serene surroundings of Chapel Hill, Townhomes at Chapel Watch Village offer a peaceful retreat with convenient access to I-40 and I-85. This community stands out with its impressive amenities, including a resort-style saltwater pool, a fitness center, and a large off-leash dog park. Experience the Northwood Ravin difference with meticulously designed Craftsman-style townhomes that prioritize your lifestyle. Schedule a tour or contact our leasing office today to discover your new home at Chapel Watch Village.
                                              Show Less

                                              Office Hours

                                              • Sunday: Closed
                                              • Monday - Tuesday: 09:00 AM - 06:00 PM
                                              • Wednesday: 09:00 AM - 07:00 PM
                                              • Thursday - Friday: 09:00 AM - 06:00 PM
                                              • Saturday: 10:00 AM - 05:00 PM
                                              This community is managed by

                                              Northwood Ravin

                                              A
                                              A
                                              Communities
                                              28

                                              Questions & Answers (0)

                                              Frequently Asked

                                              How is Townhomes at Chapel Watch Village Rated?
                                              Based on 201 number of votes by renters, Townhomes at Chapel Watch Village is currently rated 4.6 out of 5 stars.
                                              How satisfied are residents with the upkeep and overall appearance of the grounds at Townhomes at Chapel Watch Village?
                                              Townhomes at Chapel Watch Village is rated 4.6 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                              How effective was the maintenance team when resolving your problem?
                                              Townhomes at Chapel Watch Village is rated 4.7 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                              What are noise levels like at Townhomes at Chapel Watch Village?
                                              Townhomes at Chapel Watch Village is rated 4.7 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                              How safe is Townhomes at Chapel Watch Village?
                                              Townhomes at Chapel Watch Village is rated 4.7 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                              How satisfied are residents with the neighborhood?
                                              Townhomes at Chapel Watch Village is rated 4.7 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                              How satisfied are residents with the staff at Townhomes at Chapel Watch Village?
                                              Townhomes at Chapel Watch Village is rated 4.7 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                              How often does management engage with reviews?
                                              Managers have responded to 94.44% of their community reviews in the past year.
                                              How quickly does management engage with reviews?
                                              Managers have replied within 3 days to their community reviews in the past year.
                                              Who manages Townhomes at Chapel Watch Village?
                                              Northwood Ravin
                                              What is the pet policy at Townhomes at Chapel Watch Village?
                                              No pet policy available
                                              What types of floor plans are available?
                                              2 Beds, 2.5 Baths
                                              2 Beds, 3.5 Baths
                                              3 Beds, 2.5 Baths

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                                              Baths

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                                              Under New Management

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                                              Townhomes at Chapel Watch Village is a 1,300 - 1,680 sq. ft. apartment in Chapel Hill in zip code 27516. This community has a 2 - 3 Beds, 2.5 - 3.5 Baths, and is for rent for $2,122 - $2,984. Nearby cities include Carrboro, Durham, Morrisville, Hillsborough, Pittsboro, Cary, Saxapahaw, Apex, Mebane, Haw River, Willow Spring, Butner, and Wake Forest.