C+
C+
Award Winner
311 W 127th st, New York, NY 10027

4.4

(151 Reviews & Surveys)

Reviews

4.4 rating

95 total reviews

(

94 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 1408922

Verified Resident 2026

5.0

3/7/2026

Great experience. A lot of information was requested and it was cumbersome, but we also understand the process. We are happy and glad to recommend other prospective tenants to this building if need be.

    Updated Review

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    Current Resident 226001

    Verified Resident 2012 - 2025

    4.7

    10/28/2025

    Great international diverse community. Fantastic amenities in the building: gym, lounge, rooftop and backyard. Wonderful friendly and professional management and maintenance staff. Great location with direct access to subway system.

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      Current Resident 1365264

      Verified Resident 2015 - 2025

      3.3

      9/4/2025

      I'm quiet, clean, and friendly. I enjoy occasional interaction with neighbors and staff. I think Juan and his team are great. There are little things like fitness equipment upgrades, more frequent updates to appliances, and updating various things like cabinets, shelving, and the lounge. The building is in good shape overall, but starting to show its age.

        Updated Review

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        Current Resident 237220

        Verified Resident 2012 - 2025

        4.5

        8/28/2025

        I've been living here in The Balton since the building opened and I've been mostly satisfied. The staff is efficient and courteous. The door man (Julio) is fantastic! I would recommend this building to any of my friends or colleagues.

          Updated Review

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          Current Resident 1035757

          Verified Resident 2011 - 2025

          4.7

          8/5/2025

          The Balton is cool community. Everyone knows each other. Many people have lived here since the building opened. The staff is pleasant ND always willing to help. The building is kept relatively clean ND problems are usually addressed in a timely fashion.

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            Current Resident 1334767

            Verified Resident 2020 - 2025

            4.0

            5/8/2025

            This is a great building and the fact that its rent stabilized with so many wonderful amenities makes it a gem for tenants. The common spaces could be a little better maintained but overall the maintenance staff do a great job.

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              Current Resident 1334349

              Verified Resident 2025

              4.8

              5/6/2025

              Love this place! The staff is amazing and responsive. Having the ABCD line right outside is convenient. Everyone in the building is welcoming and friendly and amenities are great! Highly recommend. I have lived in the building 3 years

                Updated Review

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                Current Resident 1315161

                Verified Resident 2021 - 2025

                5.0

                4/1/2025

                I've lived at The Balton since 2021 and am happy to call it home. The building is clean, the staff is friendly. The amenities like the roof terrace and the gym are nice and well maintained. Would recommend.

                  Updated Review

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                  Current Resident 1259418

                  Verified Resident 2024 - 2025

                  4.5

                  2/6/2025

                  I love the people in my building. They are all so kind and friendly and good neighbors 90% of the time. Couldn't ask for more in the place where I live. The staff is also so wonderful and kind and timely with their jobs and working with us. Very lucky to have them and be in the beautiful space we live in.

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                    Current Resident 1314640

                    Verified Resident 2017 - 2025

                    4.8

                    2/4/2025

                    I cannot say enough great things about The Ballton. From the moment I moved in, I was welcomed with warmth and professionalism by the management team, who go above and beyond to ensure residents feel at home. The building is impeccably maintained, with spotless common areas, modern amenities, and top-notch security that gives me peace of mind. The apartment itself is spacious and equipped with high-end finishes that make city living both comfortable and stylish. Large windows let in plenty of natural light, and the views of Harlem's historic streetscape is simply stunning.

                      Updated Review

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                      Current Resident 1091615

                      Verified Resident 2011 - 2024

                      4.2

                      9/24/2024

                      We have loved living in the Balton and raising our family here. It's a wonderful community situated in Harlem with easy access to transportation hubs and green space. It's a great place to live, and we hope to be here a long time!

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                        Current Resident 1260790

                        Verified Resident 2014 - 2024

                        5.0

                        7/9/2024

                        The Balton is a true community in the heart of Harlem. I appreciate the sense of a safe neighborhood feeling. It has many amenities and is clean and well maintained. The staff go out of their way to help and support us.

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                          Current Resident 1251868

                          Verified Resident 2022 - 2024

                          3.3

                          5/18/2024

                          No thanks. No thanks. No thanks. No thanks. No thanks. No thanks. No thanks. No thanks. No thanks. No thanks. No thanks. No No thanks. No thanks. No thanks. thanks. No No thanks. No thanks. No thanks. . No thanks.

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                            Current Resident 1217631

                            Verified Resident 2021 - 2024

                            4.3

                            1/16/2024

                            The property is maintained well on the inside and outside. Any issues are typically handled quickly and properly. The maintenance are helpful and professional. Although the rent is HIGH, it is low comparing to what you will rent in it's equivalent in size, location and amenities.

                              Updated Review

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                              Current Resident 543765

                              Verified Resident 2016 - 2024

                              5.0

                              1/11/2024

                              My experience have been very pleasant thus far! The friendly and welcoming nature of the residents has made me feel right at home. The safety and security measures in place have provided peace of mind. Additionally, the amenities, such as Dishwasher, washing machines/dryer, parks, have made everyday life convenient and enjoyable.

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                                Current Resident 1215661

                                Verified Resident 2023 - 2024

                                4.2

                                1/9/2024

                                To whom this may concern, Thank you. As I really would like to assist, I currently do not have any comment for this question section at this moment. Thank you for your understanding. I am unable to leave this section blank.

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                                  Current Resident 1189998

                                  Verified Resident 2022 - 2023

                                  4.2

                                  10/17/2023

                                  Overall very good no complaints at all this is the first time that I've had an issue with a repair. The HVAC unit is still not fixed and I have not had any other further communication or contact regarding it

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                                    Current Resident 1182844

                                    Verified Resident 2023

                                    4.5

                                    9/21/2023

                                    So far so good. It looks safe and friendly. The amenities are great for New York, and ratio price/size is amazing. The fact that it's rent stabilized too. Great for the kids with the playroom. Keep doing what you're doing!

                                      Updated Review

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                                      Current Resident 934781

                                      Verified Resident 2011 - 2023

                                      4.3

                                      9/5/2023

                                      Staff has always been helpful and nice. It is a family oriented building with a lot of diversity. My appartment is well build and confortable, big windows. Appliances are doing their job. The neighbor as lot of commodities and subway is at the street corner.

                                        Updated Review

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                                        Current Resident 1076544

                                        Verified Resident 2022 - 2023

                                        4.7

                                        8/22/2023

                                        Superbly clean and affordable building right above the express trains with incredibly friendly staff! Our apartment has great closet space, a nice rooftop, beautiful wood floors, and is really spacious !

                                          Property Manager Response

                                          8/25/2023

                                          Hi there, We are very happy to hear of your great experience at our community. Thank you for taking the time to share your feedback! We truly appreciate it. The Balton Team

                                          Updated Review

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                                          Current Resident 1024699

                                          Verified Resident 2022 - 2023

                                          5.0

                                          6/4/2023

                                          I am very happy to live here. This building is clean and nice. Working people are very nice and friendly. This apartment is very quiet, my neighbors are not bothering by any sounds and smells. It's very convenient place.

                                            Property Manager Response

                                            8/25/2023

                                            Hello there! We're so glad to hear that you are impressed with your experience at The Balton. Thanks for taking the time to share your feedback! The Balton Team

                                            Updated Review

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                                            Current Resident 879661

                                            Verified Resident 2018 - 2023

                                            4.8

                                            4/4/2023

                                            Great place to live and management staff is professional and courteous. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

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                                              Current Resident 1099514

                                              Verified Resident 2021 - 2023

                                              5.0

                                              1/3/2023

                                              This is my second time living in a unit at the Balton and I love it here. All staff is friendly and professional, and any repairs that I've needed have been done promptly. I feel safe in the building and feel like there's a ton of privacy.

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                                                Current Resident 1072746

                                                Verified Resident 2020 - 2022

                                                5.0

                                                10/6/2022

                                                Great staff and community within the building. Maintenance fixes things in a timely manner usually within the same day. Everyone is very accommodating. Love the building. No complaints from this end from my family.

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                                                  Current Resident 1069192

                                                  Verified Resident 2022

                                                  5.0

                                                  9/24/2022

                                                  I recently moved into the Balton! Great staff at the apartment! Easy approval process! Great amenities, etc! Rent stabalized is the way to go! This building sits directly on the express A and D subway routes! Easy access to ANYWHERE!

                                                    Floor Plans & Pricing

                                                    Studio

                                                    Studio - Affordable

                                                    Studio, 1 Bath | 495 sq. ft.

                                                    See Floor Plan Details

                                                    Studio

                                                    Studio, 1 Bath | 495 sq. ft.

                                                    See Floor Plan Details

                                                    1 Bedroom

                                                    One Bedroom - Affordable

                                                    1 Bed, 1 Bath | 640 sq. ft.

                                                    See Floor Plan Details

                                                    One Bedroom

                                                    1 Bed, 1 Bath | 640 sq. ft.

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    Two Bedroom

                                                    2 Beds, 2 Baths | 927 sq. ft.

                                                    See Floor Plan Details

                                                    Two Bedroom - Affordable

                                                    2 Beds, 2 Baths | 927 sq. ft.

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    Three Bedroom

                                                    3 Beds, 2 Baths | 1,240 sq. ft.

                                                    See Floor Plan Details

                                                    Three Bedroom - Affordable

                                                    3 Beds, 2 Baths | 1,240 sq. ft.

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    C+
                                                    C+

                                                    Renter Ratings

                                                    A

                                                    Review Ratings (from 8 reviews)

                                                    Noise

                                                    4.1

                                                    Grounds

                                                    4.8

                                                    Safety

                                                    4.0

                                                    Office Staff

                                                    4.4

                                                    Maintenance

                                                    4.9

                                                    Neighborhood

                                                    4.9

                                                    Survey Scores (from 56 surveys)

                                                    Move-In Survey

                                                    4.7

                                                    Maintenance & Support Survey

                                                    4.8

                                                    Lease Renewal Survey

                                                    3.8

                                                    Review Count

                                                    B+

                                                    Number of reviews in the past 365 days

                                                    8

                                                    Manager’s Review Engagement

                                                    F

                                                    Percentage of reviews responded to

                                                    0.00%

                                                    Manager’s Review Reply Time

                                                    F

                                                    Average time to respond to reviews

                                                    N/A

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer and Dryer
                                                    • Laundry On-Site
                                                    Parking
                                                    • Other
                                                    • 24-Hour Attended Garage
                                                    Other
                                                    • Custom Hardwood Flooring Throughout
                                                    • 24-Hour Emergency Maintenance
                                                    • Air Conditioning
                                                    • Cat Friendly
                                                    • Childrens Activity Room
                                                    • Dishwasher
                                                    • Elevator
                                                    • Fitness Center
                                                    • Fully Equipped Kitchens
                                                    • Gas heat and Hot Water Included
                                                    • Large Dog Friendly
                                                    • Premium Lighting Fixtures
                                                    • Roof-top Terrace and Sundeck
                                                    • Stainless Steel Appliances
                                                    • Walk In Closets
                                                    • Yoga and Spin Studio
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                                                    Leasing

                                                    Brilliantly located on 127th St. in Harlem, The Balton is just minutes from vibrant cultural institutions, renowned music & nightlife, and an innovative culinary scene. Step into a space designed to make the day-to-day easier and more enjoyable. Choose between spacious studio, one-, two- and three-bedroom homes boasting beautiful views of Manhattans skyline. A meticulously planned, beautifully maintained, and professionally managed community is yours to call home.
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                                                    Leasing Options

                                                      • None

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Wednesday: 10:00 AM - 06:00 PM
                                                    • Thursday: 10:00 AM - 07:00 PM
                                                    • Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: Closed
                                                    This community is managed by

                                                    Richman Property Services

                                                    B+
                                                    B+
                                                    Communities
                                                    131

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is The Balton Rated?
                                                    Based on 151 number of votes by renters, The Balton is currently rated 4.4 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at The Balton?
                                                    The Balton is rated 4.8 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    The Balton is rated 4.9 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at The Balton?
                                                    The Balton is rated 4.1 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    How safe is The Balton?
                                                    The Balton is rated 4 out of 5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    The Balton is rated 4.9 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at The Balton?
                                                    The Balton is rated 4.4 out of 5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    Who manages The Balton?
                                                    Richman Property Services
                                                    What is the pet policy at The Balton?
                                                    No pet policy available
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    Studio, 1 Bath

                                                    Contact Property

                                                    April 2026

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                                                    Baths

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                                                    Under New Management

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                                                    The Balton is a 495 - 1,240 sq. ft. apartment in New York in zip code 10027. This community has a 1 - 3 Beds, 1 - 2 Baths Nearby cities include Manhattan, Mount Morris, Long Island City, Queens, West New York, Weehawken, Guttenberg, Gridley, Astoria, North Bergen, Union City, Sunnyside, and Hoboken.

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