4.4 rating
95 total reviews
(
94 Verified
)
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Current Resident 259530
Verified Resident • 2016 - 2018
3.2
4/9/2018
The front desk staff is the best staff member. Very responsive and very helpful. Everyone else in the office is just focused on rental management. I've seen so much turn over I don't even know who works there anymore. I don't like the fact that I don't feel close to anyone in the rental office. I also feel like I'm always ready to be billed if I come near to violating the guest limit in the common space. There is not much common area so why limit how much people can enjoy their own home. I can understand during the holidays or weekends but during the week should be open to anyone who wants to have fun for a few hours with friends or family. It should be 10 guest per household. Or 5 per tenant.
2/6/2017
Current Resident 256218
Verified Resident • 2012 - 2016
5.0
7/25/2016
I love my community a lot!! Extremely convenient public transportation and very nice staff. I have been here for more than 4 years and I don't mind spending 4 more years here. :). I would definitely recommend my friend about the community...
2/6/2017
Current Resident 252300
Verified Resident • 2011 - 2016
3.7
7/11/2016
My overall experience at this community has been satisfactory. Of course there are some things that can be improved on such as letting people who smoke know that it is still against the law to do so right in from of the building the actually should be more towards the corner of the block. The building is located close to transportation and there are new retail developments that will make shopping a bit more convenient.
2/6/2017
Current Resident 225431
Verified Resident • 2016
5.0
6/6/2016
I am a new tenant and very happy with the building and staff and appreciate your taking time to check in. I would recommend this building and your company to family and friends. My only note is that the building across the way( which is my view from the 4th floor, is a city building that has cement boarding up the windows and I wish it could be developed for the sake of the community.
2/6/2017
Current Resident 218732
Verified Resident • 2016
5.0
2/19/2016
The building is very well kept and the office staff is great. I just moved to this building this year and I must say so far I am extremely happy I made this decision. I love the amenities. The neighbors are very friendly. The office staff is very helpful.
2/6/2017
Current Resident 213616
Verified Resident • 2015 - 2016
4.2
1/26/2016
I just moved in so I don't have much to write. The apartment is very nice, with everything fairly new, appliances and such. The amenities are great. The security guards are frequently not at the front desk during the hours that they are supposed to be there. The playroom, for children, is very dirty and should be cleaned more often.
2/6/2017
Current Resident 194222
Verified Resident • 2012 - 2015
5.0
10/29/2015
The community is great. I know all the staff and mgmt. I'm very happy living in the community. My only concern is that we have been promised our apt to be painted it's just taken so long. Also waiting list for bigger apt is a long wait as well. Dispret.
2/6/2017
Current Resident 189941
Verified Resident • 2011 - 2016
5.0
9/12/2016
Nothing. To add. All good the management is great the maintenance team is great. I like the amenities. Just management team Shiism be more careful with people who don't take care of the Bulding. Some of the tenants don't care about the Bulding
2/6/2017
Current Resident 174856
Verified Resident • 2011 - 2015
4.2
8/14/2015
My experience since moving in has been generally positive. Sometimes, however, I feel that the children are too loud when they play and run around in the courtyard, and it makes my enjoyment of my apartment far less peaceful. If parents are made aware that noise magnifies as it travels up the building, it would be great.
2/6/2017
Current Resident 173357
Verified Resident • 2012 - 2015
4.7
8/10/2015
The Balton is a vibrant and diverse community where one can really feel at home and make many friends. This is a life experience in itself. The staff is kind and professional. The common areas are so well thought for anyone to enjoy his/her time.
2/6/2017
Current Resident 164784
Verified Resident • 2011 - 2015
4.5
7/8/2015
It has been great. I've enjoyed my time at the building. It has been great. I've enjoyed my time at the building. It has been great. I've enjoyed my time at the building. It has been great. I've enjoyed my time at the building. It has been great. I've enjoyed my time at the building.It has been great. I've enjoyed my time at the building. It has been great. I've enjoyed my time at the building. It has been great. I've enjoyed my time at the building. It has been great. I've enjoyed my time at the building. It has been great. I've enjoyed my time at the building.
2/6/2017
Current Resident 158780
Verified Resident • 2011 - 2015
3.7
6/9/2015
The Balton has a good maintenance staff and nice apartments. There is ongoing significant turnover in office staff and security/front desk personnel. Residents don't do a great job of keeping common areas, like recycling rooms and roof deck, clean. Convenient location overall; wish there were more choices for restaurants offering more cuisine diversity in a lower price range. Most of the newer restaurants in the area are too pricey for me to dine in regularly.
2/6/2017
Current Resident 156252
Verified Resident • 2011 - 2018
5.0
1/12/2018
Love living at the balton! A wonderful community! Look forward to many more years in this wonderful community! Having a full time doorman would be even better. Please consider it, we would all feel a lot safer.
2/6/2017
Current Resident 143330
Verified Resident • 2015 - 2019
2.0
9/4/2019
Elevator dirty. Building Not cleaned enough. Not a functional gym, not functional laundry, carpet dirty. Smells food in the corridors. The washers machines always out of service as well as dryers..............
2/6/2017
Current Resident 139141
Verified Resident • 2011 - 2015
4.5
3/6/2015
The Balton has large apartments with bright windows, great amenities such as the gym, lounge, playground, and roof terrace, and wonderful on-site staff. The building is right across the street to the subway (Express!), and close to other great neighborhood features such as a great French restaurant, a nice wine shop, and a yoga studio.
2/6/2017
Current Resident 138006
Verified Resident • 2011 - 2015
2.3
3/3/2015
Its a brand new building it use to be a good but the staff they have know is no good for business it quality of management in the leasing office has went down .There needs to be a new leasing/proberty management in this building and the rules of the building needs to be inforced
2/6/2017
Current Resident 137350
Verified Resident • 2013 - 2015
3.2
2/25/2015
The building is not bad. It is just the area and given that there is no 24 hrs front desk, safty is the biggest issue, other than that it is fine. Staff need a little bit more training, people are friendly, and area is close to the train. Overall it is a 3.
2/6/2017
Current Resident 133262
Verified Resident • 2011 - 2015
4.7
2/9/2015
I really love this building. I am in my third year here. The office and other staff have always been helpful and friendly. I am a bit of a hermit but I use many of the amenities especially the gym. The appliances work well, the finishes are nice. Really enjoy living here!
2/6/2017
Current Resident 131967
Verified Resident • 2011 - 2015
3.8
2/2/2015
It would be ideal if doorman would be available and sitting at front desk more often. Very happy with the upkeep of the building in general. Some of the material in the apartment including kitchen counters and cabinets are of not so great quality and are constantly peeling off.
2/6/2017
Current Resident 121166
Verified Resident • 2012 - 2015
4.2
1/5/2015
The Balton is a good community. I have lived here since the building open almost 3 years ago. It was nice to move to a brand new building. With that does offer challenges but it has worked well so far. I enjoy the gym and all the common areas. The neighborhood is growing and I enjoy the convenience. What I would change is having a 24 hour doorman and more security to make sure people who do not live in the building are not let in without permission of a resident.
2/6/2017
Current Resident 112513
Verified Resident • 2011 - 2014
5.0
11/14/2014
I am a very satisfied tenant with no complaints. The management team and building workers are always very friendly and helpful. Many times I seen staff going above and beyond their job descriptions to please the needs of the tenants.Tenants are always finding activities and events to do on site for families.Great place to live and raise your children..
2/6/2017
Current Resident 112468
Verified Resident • 2010 - 2014
4.0
11/14/2014
Overall good experience living in this apartment.the people who live and work here are very nice. I would like to see improvements in security of the balton. We do not have security 7 days a week as promised when first moving into The Balton..
2/6/2017
Current Resident 111902
Verified Resident • 2011 - 2014
3.7
11/11/2014
With the exception of the few times that I have had to submit a service request multiple times before it receives a response and the other occasions where the common areas are not accessible, I have LOVED my experience at the Balton. The engagement and community team that has hosted events in the common room and the meetings (that I have not yet been able to attend) really make this feel like a community. In addition, the communication on different maintenance and events that will take place speak to the level of service and engagement of the staff. I also think that the new maintenance phone line will be helpful to fulfilling requests.
2/6/2017
Current Resident 55493
Resident • 2012 - 2014
3.0
9/6/2014
A hugh problem is security in the building. When I moved in, they advertised that they were 24 hrs front desk but this is not true. Front desk service is only between 6pm -2:30am 5 days a week which is essentially almost having no front desk. Packages sit at the front desk on the weekends exposed to anyone because there is no concierge service in the morning.They have been 2 robberies in the building and people from outside are able to come into the building and use the facilities like the gym. Management tries to keep the place clean and overall I have no complain about the maintenance. I like the convenience of the train station close by and the variety of restaurants in the area. The management team is average and sometimes not very professional. People in the building are friendly and appears to care about each other. In my opinion, the Balton is worth at least $200 less than what they are charging because of the security issue and given that the building operates like a regular apartment building in Harlem. I choose to stay here for a few conveniences so it depends on the situation. Good luck with your apartment search.
2/6/2017
Studio - Affordable
Studio, 1 Bath | 495 sq. ft.
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Studio
Studio, 1 Bath | 495 sq. ft.
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One Bedroom - Affordable
1 Bed, 1 Bath | 640 sq. ft.
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One Bedroom
1 Bed, 1 Bath | 640 sq. ft.
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Two Bedroom
2 Beds, 2 Baths | 927 sq. ft.
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Two Bedroom - Affordable
2 Beds, 2 Baths | 927 sq. ft.
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Three Bedroom
3 Beds, 2 Baths | 1,240 sq. ft.
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Three Bedroom - Affordable
3 Beds, 2 Baths | 1,240 sq. ft.
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Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 8 reviews)
Noise
4.1
Grounds
4.8
Safety
4.0
Office Staff
4.4
Maintenance
4.9
Neighborhood
4.9
Survey Scores (from 56 surveys)
Move-In Survey
4.7
Maintenance & Support Survey
4.8
Lease Renewal Survey
3.8
Review Count
Number of reviews in the past 365 days
8
Manager’s Review Engagement
Percentage of reviews responded to
0.00%
Manager’s Review Reply Time
Average time to respond to reviews
N/A
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The Balton is a 495 - 1,240 sq. ft. apartment in New York in zip code 10027. This community has a 1 - 3 Beds, 1 - 2 Baths Nearby cities include Manhattan, Mount Morris, Long Island City, Queens, West New York, Weehawken, Guttenberg, Gridley, Astoria, North Bergen, Union City, Sunnyside, and Hoboken.