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Village Square

1600 Brookwood Drive, Bensalem, PA 19020
(5896 Reviews & Surveys)
$1,368 - $2,264/mo

Reviews

4.5 rating

1255 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1286110

Verified Resident 2024

10/10/2024

It is a great neighborhood and leasing Office staff are excellent...the maintenance team are the best!! Also I love the landscape and the buildings ..it is absolutely lovely. It is easy to find parking for your car.

    Review Author Icon

    Resident 1285623

    Verified Resident 2024

    10/8/2024

    Village Square is a great community. The neighborhood is great, and the apartments are in awesome condition overall. It's in a great location where you can get to virtually anywhere, like I-95, the turnpike, and a lot of shopping areas in the vicinity.

      Manager

      10/9/2024

      Village Square
      We appreciate your positive review of Village Square! It's fantastic to hear that you're enjoying the community and our location's convenience. Should you require anything in the future, you can reach us at (877) 217-7450 or [email protected].

      Updated Review

      Review Author Icon

      Resident 1139809

      Verified Resident 2023 - 2024

      9/29/2024

      This is a great community to live. Everyone is friendly, including the staff. This is going on two years that I will be living here and I'm happy to say this feels like home. They keep the property clean and maintenance always there to help

        Manager

        9/30/2024

        Village Square
        We're thrilled to hear that you find Village Square to be a great community and feel at home here! Our staff aims to provide friendly service and maintain cleanliness throughout the property, so it's wonderful to hear that their efforts are noticed and appreciated. Should you ever need anything, don't hesitate to reach out at (877) 217-7450 or [email protected].
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        Resident 1282279

        Verified Resident 2018 - 2024

        9/25/2024

        Thank you for fixing the issues in the shower- my wife and I are very happy with the work that was done, and appreciate the replaced tiles, faucet and grouting of all the problems spots. It looks and feels like a new shower! Thank you on the great job done!

          Manager

          9/26/2024

          Village Square
          We're glad to hear that you and your wife are pleased with the repairs at Village Square! It's important to us that our residents enjoy their homes, and we're happy that our maintenance team was able to meet your expectations. Your feedback is much appreciated. If you have any other concerns or questions, please reach out to us at (877) 217-7450 or [email protected].
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          Resident 1280487

          Verified Resident 2020 - 2024

          9/17/2024

          Living in this apartment community has been a wonderful experience. The amenities are top-notch, and the management team is always responsive and helpful. The grounds are beautifully maintained, creating a pleasant and inviting atmosphere. The location is convenient, with easy access to shopping, dining, and public transportation. It's a great place to call home!

            Manager

            9/18/2024

            Village Square
            We're delighted to hear that you've had a positive living experience at Village Square and are enjoying our amenities and location. We're happy to know our team has been responsive and helpful. Your feedback is greatly appreciated. Should you have any further comments or queries, feel free to contact us at (877) 217-7450 or [email protected].

            Updated Review

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            Resident 1239738

            Verified Resident 2023 - 2024

            9/10/2024

            Everyone here is very friendly, and the maintence guys are all really cool, and they get back to you within a day or two. Overall it's a really peaceful community. I love that we're near everything...

              Manager

              9/11/2024

              Village Square
              We're delighted to hear that you're enjoying your experience at Village Square, particularly our friendly community and the efficient maintenance team. Should you have further comments or require any assistance, feel free to reach out to us at (877) 217-7450 or [email protected]. Thanks for your review!
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              Resident 1278562

              Verified Resident 2024

              9/9/2024

              The leasing process was easy and quick. The apartment was clean and spacious.The property is beutiful and clean. I enjoy the convenience of having store near by. One of my favorite perks is that they have someone to come pick up the trash tuesday-friday

                Manager

                9/11/2024

                Village Square
                It's great to hear that you've had a positive experience with the leasing process and are enjoying Village Square. We're delighted to hear your compliments. If you have any additional comments or questions, don't hesitate to reach out to us at (877) 217-7450 or [email protected]. We appreciate your feedback!

                Updated Review

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                Resident 1233565

                Verified Resident 2023 - 2024

                9/8/2024

                The staff that helped us get in was very courteous and very professional.Myself and my wife love living here.Very quiet.Overall a beautiful and nice,a very nice community.We love it here.We have no issues.

                  Manager

                  9/9/2024

                  Village Square
                  We're thrilled to hear that you and your wife are enjoying your time at Village Square. It's wonderful that our professional staff and beautiful community have contributed to a positive living experience. Should you wish to share any additional thoughts or have any questions, please feel free to reach us at (877) 217-7450 or [email protected]. Thank you for your feedback!
                  Review Author Icon

                  Resident 1271487

                  Verified Resident 2023 - 2024

                  8/11/2024

                  It is a good place to live, I like it a lot, it's quiet, there are really no major issues associated with this community. That's really all I've got to say about that, but there's a character minimum.

                    Manager

                    8/12/2024

                    Village Square
                    We're glad to hear that you're enjoying your experience at Village Square. Your positive comments regarding our community are greatly appreciated. Please don't hesitate to reach out to us at (877) 217-7450 or [email protected] if you have any further insights you'd like to share. Thank you for your feedback!

                    Updated Review

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                    Resident 1197661

                    Verified Resident 2009 - 2024

                    8/5/2024

                    I have lived at Village Square since 2009 and have appreciated all of the wonderful things about living there. I wish the rents were a little cheaper but overall, have always had a wonderful experience living there

                      Manager

                      8/5/2024

                      Village Square
                      We're pleased to hear that you've enjoyed your time at Village Square since 2009! We strive to ensure we provide value for our residents. Thank you for your feedback. If you have any further comments or suggestions, please contact us at (877) 217-7450 or [email protected].
                      Review Author Icon

                      Resident 1264327

                      Verified Resident 2024

                      8/1/2024

                      My experience so far has been great. All staff have been great, out courtyards are always taken care of and all maintenance is done ASAP. Neighbors have been great, it's very family friendly, always kids outside playing.

                        Manager

                        8/2/2024

                        Village Square
                        We're thrilled to hear about your positive experience at Village Square. It's always our aim to provide excellent service, well-maintained grounds, and efficient maintenance. We're glad you're enjoying the community. We appreciate your feedback and look forward to continuing to make Village Square a great place to live. Feel free to reach out to us at (877) 217-7450 or [email protected] for any future needs or inquiries.
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                        Resident 1262458

                        Verified Resident 2023 - 2024

                        7/21/2024

                        When I moved in, the apartment I was assigned was not like the apartment I toured which was not disclosed to me even when I asked twice if certain features would be included in the apartment I would be renting. This made for a very stressful move in day and a last minute switch to another unit. Since that day, I have had good experiences with Maitenance, but have had a subpar experience with certain leasing staff. They often are unable to answer my questions and are also at times rude when you ask for clarification on things. Overall, the grounds are well kept and the amenities are nice, but I would like a more consistently positive experience when contacting the leasing office.

                          Manager

                          7/22/2024

                          Village Square
                          We regret to hear that your initial move-in experience at Village Square didn't meet your expectations. It's important to us that our residents feel comfortable and satisfied in their homes from the start. We're glad to hear that you have had positive experiences with our maintenance team and enjoy our well-maintained grounds and amenities. We apologize if our leasing staff has not met your expectations. We value your feedback and will use it to improve our service. For any future concerns or questions, please feel free to reach out to us at (877) 217-7450 or [email protected].

                          Updated Review

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                          Resident 700678

                          Verified Resident 2019 - 2024

                          7/16/2024

                          I really enjoy living here ! I love the scenery around the apartment bldg. I have Great neighbors ! The pool surrounded by Beautiful Flowers ! So close to all Transportation! If you have any problems at all Management will resolve them for you ! Great Place to Live !

                            Manager

                            7/17/2024

                            Village Square
                            We're delighted to hear that you're enjoying your stay at Village Square. It's wonderful to know that our location and responsive management team contribute to your satisfaction. Your positive feedback is truly appreciated. We will continue to ensure our residents have a great living experience.

                            Updated Review

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                            Resident 1021662

                            Verified Resident 2022 - 2024

                            7/15/2024

                            I've enjoyed the convenience I have with getting to and from Philly. I've never had an issue with leasing office nor maintenance. Any thing I may request they have been able to deliver. Village Square is a community and I may not know anyone name but there are many great vibes around me.

                              Manager

                              7/16/2024

                              Village Square
                              We're glad to hear that you are enjoying your experience at Village Square. We pride ourselves on our convenient location and responsive staff, and we're happy to hear you've enjoyed the comfortable environment we strive to provide. Thank you for your feedback. We'll continue working hard to keep your experiences positive.

                              Updated Review

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                              Resident 1260646

                              Verified Resident 2024

                              7/11/2024

                              Overall pleased. The air conditioner was not working when we arrived but that was quickly remedied when I contacted maintenance after hours and they promptly arrived even though I was not there to fix that experience was very satisfactory

                                Manager

                                7/12/2024

                                Village Square
                                We're pleased to hear that you had a satisfactory experience with our maintenance team at Village Square. We aim to resolve all issues swiftly and professionally. We appreciate your feedback and look forward to continuing to make your stay with us a positive one.
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                                Resident 1258741

                                Verified Resident 2017 - 2024

                                6/27/2024

                                Management sucks they don't ever answer you and your electric bill will be thru the roof good luck, if I could give 0 stars I would I have lived here for a long time unfortunately and it just gets pricier every year which makes it so hard to ever move out

                                  Manager

                                  6/28/2024

                                  Village Square
                                  We're sorry to hear about your dissatisfaction with your experience at Village Square. We strive to provide the best customer service and ensure all resident queries are answered promptly. We understand that utility costs can sometimes be higher than anticipated. We encourage you to contact us at (877) 217-7450 or [email protected], so we can discuss any concerns you may have. Thank you for your feedback.
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                                  Resident 1258534

                                  Verified Resident 2024

                                  6/26/2024

                                  Good besides move in date got pushed back which was upsetting, but we moved in and its been a good experience. I wish there was a little more community but over all its been very enjoyable. Excited for the future

                                    Manager

                                    6/28/2024

                                    Village Square
                                    We're glad to hear that your overall experience at Village Square has been positive, despite the initial setback with your move-in date. Your feedback about the community spirit is appreciated and we're thrilled that you're excited about your future with us. Thanks for taking the time to share your thoughts.

                                    Updated Review

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                                    Resident 314676

                                    Verified Resident 2014 - 2024

                                    6/25/2024

                                    My experience at Village Square Apartments has always been great. They are quick to fix repairs. All the employees are very professional and polite. It's in a great neighborhood right by wonderful schools close to shopping and entertainment. It's a great quiet family environment, dog and pet friendly. It's a great community to live at.

                                      Manager

                                      6/26/2024

                                      Village Square
                                      We're delighted to hear about your positive experience at Village Square. It's wonderful to know that our maintenance service and professional team have met your expectations. We also appreciate your comments about our pet-friendly community and convenient location. Thanks for sharing your feedback!
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                                      Resident 1258398

                                      Verified Resident 2024

                                      6/25/2024

                                      We moved in about a month ago and it's been alright, nothing super out of the ordinary. The neighborhood is nice, haven't gotten to take advantage of any of the amenities because of work schedules though.

                                        Manager

                                        6/26/2024

                                        Village Square
                                        We appreciate your feedback. It's great to hear that you find the neighborhood around Village Square pleasing. We hope that despite your busy work schedules, you'll soon get a chance to enjoy the various amenities we offer. Thanks for taking the time to share your thoughts.
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                                        Resident 1257339

                                        Verified Resident 2023 - 2024

                                        6/18/2024

                                        So far this apartment complex has been fantastic. Very clean, respectful. I appreciate the trash service. The pool is fantastic. The layout design is awesome. Love the pantry. Love the fact that you guys offer a den It allows my girl to work from home. I like light colors so the fact that you guys have a light rug light walls that allow us to really bring the room together when we got furniture. I would highly recommend this apartment complex to anybody. Maintenance is so/so mostly depending on which maintenance worker you receive. Also, what I'm not a fan of is the minimal cameras. My girlfriend had her car stolen and not long ago there was a string of car break-ins and cars being stolen from the lot. It's a financial burden when she has to pay for rental and it costs thousands. I can see this being a long time home for us. A place we call home. I love everything about this place. The thing that would put it over the top is if we actually had sufficient cameras. Maybe a gate that members would have a key to open up to get to the parking lot.… See More>
                                          Manager

                                          6/19/2024

                                          Village Square
                                          It's wonderful to hear that you're enjoying your time at Village Square, and that our amenities have added value to your living experience. We also appreciate your feedback. We understand your concern and will take your suggestions into consideration. We're grateful for your suggestions, as they help us improve our community for all residents. We hope Village Square continues to be a place you're proud to call home.
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                                          Resident 1257285

                                          Verified Resident 2019 - 2024

                                          6/18/2024

                                          Maintenance is always efficient and quick. Never have to wait long for issues to be addressed. The pool is amazing. Always well maintained. And the grounds are always kept up with. Weekly lawn cutting.

                                            Manager

                                            6/19/2024

                                            Village Square
                                            We're glad to hear that you are satisfied with our maintenance team's efficiency at Village Square, and that you're enjoying our amenities. Your feedback is valuable to us. Thank you for taking the time to share your experience.

                                            Updated Review

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                                            Resident 1254468

                                            Verified Resident 2024

                                            6/16/2024

                                            Very nice apt with a great pantry. Also a small den. Staff very friendly and quick to solve a problem. First floor living is great because of knee problems. Parking close to apt. Lots of room outdoors and I could bring my dog.

                                              Manager

                                              6/17/2024

                                              Village Square
                                              We're delighted to hear that you're enjoying your apartment and its features at Village Square. It's great to know that our staff has been friendly and efficient in resolving any issues you've had. We're happy to provide convenient parking and plenty of outdoor space for you and your furry friend. Your feedback is greatly appreciated.

                                              Updated Review

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                                              Resident 1143454

                                              Verified Resident 2023 - 2024

                                              6/13/2024

                                              This has been a great experience. Everyone has been so welcoming. Any issue that we've had had been addressed promptly and resolved. Friendliest staff and community we've lived in! We loved living here

                                                Manager

                                                6/14/2024

                                                Village Square
                                                It's wonderful to hear that your experience at Village Square has been positive and that our team has been able to assist you promptly with any issues. We're thrilled to know that you're finding our community welcoming and friendly. Your kind words are greatly appreciated.

                                                Updated Review

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                                                Resident 831134

                                                Verified Resident 2021 - 2024

                                                6/11/2024

                                                Love it here. It's very comfortable and quiet. Maintenance does a great job to make sure that everything in apartment is working properly. The only thing I would like to see change it the amount of rent and fees we have to pay. The economy is so bad that it really is hard to live. If someone lost a job or behind on rent it would be nice for something to be offered other then eviction and late fees. Especially if a person has lived here more than a year!

                                                  Manager

                                                  6/12/2024

                                                  Village Square
                                                  We're glad to hear that you're enjoying your time at Village Square and that our maintenance team has been efficient. We understand your concerns regarding costs. While we aim to provide the best value, we also have to consider various factors like upkeep and services. However, we value your feedback and will take it into consideration as we continually strive to improve our community.

                                                  Updated Review

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                                                  Resident 881128

                                                  Verified Resident 2024

                                                  6/10/2024

                                                  I've always had a positive experience at this community. I haven't had any issues and the team is always helpful. The community is very clean and the landscaping is always nice! I am a satisfied resident!

                                                    Manager

                                                    6/11/2024

                                                    Village Square
                                                    It's wonderful to hear that you've had a positive experience at Village Square and that our team has been helpful. We appreciate your positive comments. Thank you for your feedback and we're pleased to know you're a satisfied resident!

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    1 Bedroom 1 Bath

                                                    1 Bed, 1 Bath | 814 sq. ft.

                                                    $1,368 - $1,869

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    1 Bedroom 1 Bath

                                                    1 Bed, 1 Bath | 778 sq. ft.

                                                    $1,432 - $1,923

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    1 Bedroom 1 Bath

                                                    1 Bed, 1 Bath | 832 sq. ft.

                                                    $1,490 - $1,852

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    2 Bedroom 1 Bath

                                                    2 Beds, 1 Bath | 877 sq. ft.

                                                    $1,541 - $2,264

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    2 Bedroom 1 Bath

                                                    2 Beds, 1 Bath | 859 sq. ft.

                                                    $1,507 - $1,993

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    2 Bedroom 1 Bath

                                                    2 Beds, 1 Bath | 848 sq. ft.

                                                    $1,716 - $1,915

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A+
                                                    A+

                                                    Renter Ratings

                                                    A

                                                    Review Ratings

                                                    Noise

                                                    4.6

                                                    Grounds

                                                    4.6

                                                    Safety

                                                    4.3

                                                    Office Staff

                                                    4.7

                                                    Maintenance

                                                    4.7

                                                    Neighborhood

                                                    4.8

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    A+

                                                    Number of reviews in the past 365 days

                                                    90

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    98.89%

                                                    Manager’s Review Reply Time

                                                    A+

                                                    Average time to respond to reviews

                                                    1.51 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer/Dryer
                                                    • Laundry On-Site
                                                    Parking
                                                    • Free Off Street Parking
                                                    Pets
                                                    • Animal type not listed Allowed
                                                    • Other Pets Allowed
                                                      Restrictions: Pit-Bull, Staffordshire Terrier, American Bulldog, Doberman Pinscher, Rottweiler, Chow, Siberian Huskey, Bull Mastiff, and any breed dog that is mixed with any of the listed breeds.. Pet Limit: 2. Comments: We welcome cats and dogs. Please see breed restrictions for more details.
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                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • Air Conditioner
                                                    • BBQ and Picnic Area
                                                    • Break Room
                                                    • Business Center
                                                    • Clubhouse
                                                    • Cort Furniture
                                                    • Dog Park
                                                    • Fitness Center
                                                    • Flexible Rent Schedule
                                                    • Free Weights
                                                    • Full Quality Inspection
                                                    • Online Service Requests
                                                    • Onsite Bike Rentals
                                                    • Playground
                                                    • Pool
                                                    • Renovated Bathroom
                                                    • Renovated Kitchens
                                                    • Stainless Steel Appliances
                                                    • Storage Space
                                                    • Sundeck
                                                    • Thirty Day Apartment Trial
                                                    • Transfer Program
                                                    • Video Tours
                                                    • you have the option to pay a one-time fee as low as $299 in place of a security deposit if approved.
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                                                    Leasing

                                                    Renting shouldn't be hard . We do things differently to provide you with an easy experience from the second you start searching for your new apartment, with features such as a security deposit alternative, 30-day move-in guarantee, no-fee transfer and move-out flexibility options, no weight limits on pets, Airbnb friendly, 24/7 phone support, full quality move-in inspection, plus online applications, payments and service requests. Make your move to Village Square Apartments today.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:30 AM - 05:00 PM
                                                    • Saturday: 09:00 AM - 03:00 PM
                                                    This community is managed by

                                                    Berger Communities

                                                    A+
                                                    A+
                                                    Communities
                                                    52

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Village Square Rated?
                                                    Based on 5896 number of votes by renters, Village Square is currently rated 4.5 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Village Square ?
                                                    Village Square is rated 4.6/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Village Square is rated 4.7/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Village Square ?
                                                    Village Square is rated 4.6/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    How safe is Village Square ?
                                                    Village Square is rated 4.3/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Village Square is rated 4.8/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Village Square ?
                                                    Village Square is rated 4.7/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 98.8889% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 1.51 days to their community reviews in the past year.
                                                    Who manages Village Square ?
                                                    Berger Communities
                                                    What is the pet policy at Village Square ?
                                                    Animal type not listed Allowed
                                                    Other Pets Allowed
                                                    Restrictions: Pit-Bull, Staffordshire Terrier, American Bulldog, Doberman Pinscher, Rottweiler, Chow, Siberian Huskey, Bull Mastiff, and any breed dog that is mixed with any of the listed breeds.
                                                    Pet Limit: 2
                                                    Comments: We welcome cats and dogs. Please see breed restrictions for more details.
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath

                                                    Contact Property

                                                    Village Square

                                                    October 2024

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                                                    Village Square is a 778 - 877 sq. ft. apartment in Bensalem in zip code 19020. This community has a 1 - 2 Beds, 1 Bath, and is for rent for $1,368 - $2,264. Nearby cities include Croydon, Feasterville Trevose, Delanco, Beverly, Edgewater Park, Penndel, South Burlington, Feasterville, Bristol, Willingboro, Riverside, Delran, and Burlington.

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