#6,795 #23 #1,061

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Harmony

2216 Plum Lane, Arlington, TX 76010
(421 Reviews)
$740 - $1,585/mo

Reviews

3 rating

421 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Resident 926452

Verified Resident ā€¢ 2018 - 2021

7/12/2021

My first year living in this apartment complex I had issues with my above neighbors. I contacted the police & keep records notified the front office but nothing was every done. I just had to move to another apartment. Also since I have been here there is roaches and bugs. I have bomb my apartment several times and still have issues. They had their pest control company come out, but they never really spray. I have them on camera coming into my apartment and he never sprayed any bug/roach spray. This is one of the reasons why they keep having issues their paying a company that is not doing there job effectively. As soon as I can get my house I will be leaving this complex.

    Manager

    7/15/2021

    Harmony
    Hello, sorry you have had pest control issues, please contact the office as the manager would like to discuss more detail, and we appreciate you taking the time to give us your feedback.
    Review Author Icon

    Resident 926373

    Verified Resident ā€¢ 2021

    7/12/2021

    My rep who assisted with my move in was very helpful through out the move process. I was given wrong information by her co worker and she was able to turn things around. She is very knowledgeable Thanks GiGi.

      Manager

      7/15/2021

      Harmony
      Thank you for your kind review; we are happy to pass along your comments to GiGI here at Sutter Creek! If you're ever in need of more help, please let us know!
      Review Author Icon

      Resident 926372

      Verified Resident ā€¢ 2021

      7/12/2021

      I thought we were moving into a decent apartment but we've have issues since the beginning. We have roaches and other little bugs in which I thought the pest control had come so either they didn't come or you all need better pest control options. I shouldn't have to go buy my own pest control chemicals to get rid of the roaches/bugs.

        Manager

        7/15/2021

        Harmony
        Hi there, I would like to get some more details about your experience with us, please contact our manager.
        Review Author Icon

        anonymous

        Resident ā€¢ 2020

        7/23/2020

        I hate this community because...This is honestly the worst apartment complex I've ever stayed at. I've heard a minimum of seven shootings from the inside of my apartment and then on the balcony and witnessed two different shootings. Not even remotely a safe place to stay, the staff is very rude with the exception of the maintenance team. Cassandra is extremely rude and lacks personal and communication skills. She doesn't look you in the eyes or finish her sentences. Apartments are outdated, the area is extremely unsafe, and I've even had black mold in my apartment Due to unclean air ducts and vents. Zero out of 10 for a recommendation. Save your money and go somewhere else.

          Manager

          7/31/2020

          Harmony
          We regret to hear that you had a negative experience with us. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (817) 265-2073 so we can work towards a resolution. We look forward to hearing from you.
          Review Author Icon

          anonymous

          prospective ā€¢ Visited 2020

          7/13/2020

          From what I seen this place is just right and they keep it clean when I come to visit a friends it's always nice and clean also I have a question because I'm thinking about moving in do these apartments come with internet???

            Manager

            7/22/2020

            Harmony
            We are so happy to read such a great review about Sutter Creek! We look forward to your next visit! Take care!
            Review Author Icon

            Resident 749403

            Verified Resident ā€¢ 2018 - 2020

            3/3/2020

            I really like these apartments. There are some minor problems but overall are great. I do hate that the rent keeps going up every year. This makes no sense as nothing has been upgraded in my apartment.

              Review Author Icon

              Resident 745758

              Verified Resident ā€¢ 2018 - 2020

              2/19/2020

              1- staff need retraining 2- vehicle break ins at night 3- people not living in the community criss crossing at will 4- being charged $ for bedroom rug cleaning as if it was never to be stepped on 5-very good maintenance guys

                Manager

                2/19/2020

                Harmony
                Hi there, I would like to get some more details about your experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (817) 265-2073. We look forward to hearing from you.
                Review Author Icon

                Resident 745193

                Verified Resident ā€¢ 2019 - 2020

                2/17/2020

                It was easy to get in. However the noice is quite a nuisance. My car has been hit several times. The staff are great but no one can help with the cars that drive crazy in the parking lot. Night box would be great for making rent payments. The online payments can not be used. I cant sign in to make an account.

                  Manager

                  2/19/2020

                  Harmony
                  Hello, thank you; we appreciate your feedback! Please contact our office so we can work toward a solution to the online issues, hope to hear from you soon!
                  Review Author Icon

                  Resident 744633

                  Verified Resident ā€¢ 2019 - 2020

                  2/14/2020

                  Not good. From the second week I moved in there has been nothing but an endless barrage of negative occurrences. The complex is not safe at all, it's filthy, there is a legitimate issue with community violence, I could go on. A neighbor I have befriended lived in the Bronx for years and said this is easily worse. People in the office have always been kind and helpful, but the community itself is awful. Surprised I've made it past the 6 month mark.

                    Manager

                    2/17/2020

                    Harmony
                    Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (817) 265-2073.
                    Review Author Icon

                    Resident 744083

                    Verified Resident ā€¢ 2019 - 2020

                    2/12/2020

                    This is nice place to live and very clean . when I make a request for affix something they responded very fast , the staff is very respectful, and confidence I agree with the rules because this rules maintain the place beautiful.

                      Manager

                      2/13/2020

                      Harmony
                      Good Morning, we're happy you found our staff to be so supportive during your experience here at Sutter Creek. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
                      Review Author Icon

                      Resident 743675

                      Verified Resident ā€¢ 2019 - 2020

                      2/10/2020

                      its a chill community sometimes it can get loud but nothing at night, I don't really see a lot of people out, there is kid out sometimes which I'm not saying its bad, because I actually enjoy that they are out playing and not stuck inside their apartments.

                        Review Author Icon

                        Resident 743609

                        Verified Resident ā€¢ 2018 - 2020

                        2/10/2020

                        Very good location, the apartment is secured and peaceful with very friendly and helpful neighbors Despite the fact that the apartments gates are not working, there has never been a record of violence or attack. There is also police security patrol from time to time. The staffs of the apartment are very helpful, they see to the fixing of anything that needs to be fixed on time. They maintenance people are honest; they do their work without touching what doesn't belong to them. I will definitely recommend this place.

                          Review Author Icon

                          Resident 743498

                          Verified Resident ā€¢ 2019 - 2020

                          2/10/2020

                          It's been good. Maintenance responds same day or next day. I have no issues with office staff. I usually just pay online anyways. Property is well maintained. Neighbors are normally pretty quiet. All in all good apartments to live in so far.

                            Review Author Icon

                            Resident 743455

                            Verified Resident ā€¢ 2018 - 2020

                            2/10/2020

                            Moving in agents are very polite there has been a few times that the communication with the staff the ball is dropped we know only deal with one particular staff when having any issues. Would like to get rid of the Marijuana smokers the soke coming through the vents makes my apartment smell like I've been smoking Marijuana seems to be nothing that can be done

                              Review Author Icon

                              Resident 743112

                              Verified Resident ā€¢ 2019 - 2020

                              2/9/2020

                              The cost is too high for the DIY type upgrades, roaches, and we're charged $4per month for pest control they we have to ask for. NO resident parking. We pay to live here and if not at residents by a certain time you won't have a place to park. Visitors should park along the back fence phase one. There's been complaints and all we get is suttercreek has open parking. That's not fair to paying residents. There's also standing water in one of the parking spaces which is unhealthy and stink's and attracts unwanted insects. The walls are very very thin phase 1.

                                Manager

                                2/10/2020

                                Harmony
                                Verified Resident 743112, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. We would like to have a better understanding about your experience. Please reach out to us at (817) 265-2073 at your earliest convenience and we will do our best to resolve this with you.
                                Review Author Icon

                                Resident 742124

                                Verified Resident ā€¢ 2019 - 2020

                                2/5/2020

                                My experience with the management in this complex has been the worst of anywhere I have ever lived. It started before I even moved in. They told me the wrong amount to give them a money order for (it was off by like $0.60) and they threatened to evict me if I didn't bring them the difference in a money order within a week of me moving in. So i had to pay for another money order for their mistake. Then a few months later I tried to pay in their online system. I got a receipt in my email that said it was paid and everything was fine. Then I come home to a note on my door saying that they were giving me 2 days to pay up or they would evict. Not only did the payment apparently not go through after I was told that it did. They added on late fees and NSF fees, which they told me they could not refund the extra fees even though this was their error. (it was like $200 extra). Not only was the manager incredibly rude and unhelpful he had no explanation for why the first I was hearingā€¦Ā See More>
                                  Manager

                                  2/7/2020

                                  Harmony
                                  It's upsetting to hear that you did not receive the top-notch service we strive to provide. We will use your comments to refine our efforts to ensure this does not happen again. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (817) 265-2073 so we can work towards a resolution. We look forward to hearing from you.
                                  Review Author Icon

                                  Resident 741616

                                  Verified Resident ā€¢ 2019 - 2020

                                  2/3/2020

                                  In general it's nice place to live but a bit expensive building quality its bellow average kind of they remodeled again and again some part of the complex is new all convenient store and market restaurants and banks and gas station are walking distance but appartment is pricey a bit

                                    Manager

                                    2/4/2020

                                    Harmony
                                    Thank you again for taking the time to give us feed back! We hope to be of service to you again in the future. Have a great day! Best wishes, Sutter Creek
                                    Review Author Icon

                                    Resident 741497

                                    Verified Resident ā€¢ 2018 - 2020

                                    2/3/2020

                                    Current management is rude and untrustworthy. I was not allowed to even see the apartment my family and were transferring to un til the day we had to move. We were lied to in letting us know that the apartment was almost brand new when in actuality it had many defects that are yet to be taken cared of...especially the heavy roach infestation. According to them they have fumigated several times but the infestation get heavier each time. The leasing manager is very rude every time we have gone to her, nothing compared to the previous managers. I am going to find a way out of my lease due to not getting much help from current management.

                                      Manager

                                      2/4/2020

                                      Harmony
                                      Hello, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Please reach out to us at (817) 265-2073 when you can so we can address this situation directly. Thank you and have a great day.
                                      Review Author Icon

                                      Resident 741382

                                      Verified Resident ā€¢ 2019 - 2020

                                      2/3/2020

                                      This was me and my boyfriend first apartment together. The staff of nice. But this apartment cineplex is really old. There's a really bad issue with roach and bugs. During spring and summer. We ended up having to Bomb the apartment twice. We live on the side of complex where the road is. This road never sleeps. You will hear people racing cars, ambulances etc

                                        Manager

                                        2/4/2020

                                        Harmony
                                        We're disappointed to hear of the negative experience you had at our location. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
                                        Review Author Icon

                                        Resident 721313

                                        Verified Resident ā€¢ 2018 - 2019

                                        11/26/2019

                                        I have nothing to complain about, work orders are done in a timely manner. Issue with Ac for a minute, but soon was corrected. I love my apartment and i don't have issues with parking. Very happy here !!

                                          Manager

                                          11/26/2019

                                          Harmony
                                          Hi, thank you so much for your positive comments about Sutter Creek, its great to hear you are happy here! Thank you, and have a fantastic day!
                                          Review Author Icon

                                          Resident 721151

                                          Verified Resident ā€¢ 2018 - 2019

                                          11/25/2019

                                          It is peaceful, neat and highly commendable especially in area of security and prompt action taken in fixing any discrepancies . The staffs at the leasing office are always pleasant and helpful. I have a problem with the frequent hike in other Bill's without notice.

                                            Manager

                                            11/26/2019

                                            Harmony
                                            We thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                                            Review Author Icon

                                            Resident 721134

                                            Verified Resident ā€¢ 2018 - 2019

                                            11/25/2019

                                            Response to maintenance issues perfect and on time.What needs to be looked into is considering to introduce a safe drop box for after hours rent drop off and improve the swimming pool cleanliness Thanks

                                              Manager

                                              11/26/2019

                                              Harmony
                                              Hi, we are very happy to have provided you with such a positive experience, and we appreciate your feedback!
                                              Review Author Icon

                                              Resident 721127

                                              Verified Resident ā€¢ 2018 - 2020

                                              2/3/2020

                                              I feel that it's not worth the rent, the general laundry machine doesn't wash your clothes properly. The gym is barely equipped with anything other than cardio machines and then it closes at 5, so if you work a 9-5, you can't use the gym.

                                                Manager

                                                11/26/2019

                                                Harmony
                                                Hi, we regret to hear that your recent experience was anything less than exceptional. We would like to work towards a resolution, so if you are willing, please reach out to us at (817) 265-2073 to discuss this further.
                                                Review Author Icon

                                                Resident 721076

                                                Verified Resident ā€¢ 2017 - 2019

                                                11/25/2019

                                                The area is pretty good area not too far from Dallas or Fort Worth. Lot of school zones in the area high schools in different middle schools. Close to stores and restaurants. You get what you pay for. Friendly staff

                                                  Manager

                                                  11/26/2019

                                                  Harmony
                                                  Hi, your wonderful feedback and rating mean a lot to us. Thank you again for leaving us this response!
                                                  Review Author Icon

                                                  Resident 720962

                                                  Verified Resident ā€¢ 2018 - 2019

                                                  11/25/2019

                                                  Not Satisfied with experience. Too ------ and unorganized. loud neighbors who let toddlers run around in the middle of the street unattended. Every single person I meet is rude, fake or incompetent. That is all.

                                                    Manager

                                                    11/26/2019

                                                    Harmony
                                                    We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please reach out to the property manager. Thank you

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    A3

                                                    1 Bed, 1 Bath | 759 sq. ft.

                                                    $915 - $1,310

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    A2

                                                    1 Bed, 1 Bath | 686 sq. ft.

                                                    $895 - $1,230

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    A1

                                                    1 Bed, 1 Bath | 518 sq. ft.

                                                    $740 - $1,050

                                                    1 Available Unit

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    B1

                                                    2 Beds, 2 Baths | 867 sq. ft.

                                                    $1,180 - $1,500

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    B2

                                                    2 Beds, 2 Baths | 953 sq. ft.

                                                    $1,235 - $1,585

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFactsā„¢

                                                    Community epIQ Grade

                                                    B+
                                                    B+

                                                    Renter Ratings

                                                    B

                                                    Review Ratings

                                                    Noise

                                                    3.3

                                                    Grounds

                                                    3.1

                                                    Safety

                                                    3.0

                                                    Office Staff

                                                    3.4

                                                    Maintenance

                                                    3.6

                                                    Neighborhood

                                                    3.9

                                                    Survey Ratings

                                                    SatisFactsā„¢ Tour Survey

                                                    SatisFactsā„¢ Move-In Survey

                                                    SatisFactsā„¢ Maintenance Survey

                                                    SatisFactsā„¢ Renewal Survey

                                                    Review Count

                                                    A-

                                                    Number of reviews in the past 365 days

                                                    39

                                                    Managerā€™s Review Engagement

                                                    A

                                                    Percentage of reviews responded to

                                                    87.18%

                                                    Managerā€™s Review Reply Time

                                                    B

                                                    Average time to respond to reviews

                                                    11.69 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Home Washer and Dryer in Select Homes
                                                    • Laundry On-Site
                                                    Pets
                                                    • dog Allowed
                                                      Restrictions: Your furry friend will have a "pawsome" time at Harmony with all of our pet-friendly features! Enjoy the convenience of our beautiful bark park! After taking your furry friend for a walk, don't forget to stop in for a treat in our leasing center! Pets Welcome Upon Approval. Breed restrictions apply. Please call for details. Limit of 2 pets per home. Maximum adult weight is 75 pounds. Pet deposit is $87.50 per pet and $300 fee. Monthly pet rent of $35 will be charged per pet.. Pet Limit: 1
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                                                      More Info
                                                    • cat Allowed
                                                      Restrictions: Your furry friend will have a "pawsome" time at Harmony with all of our pet-friendly features! Enjoy the convenience of our beautiful bark park! After taking your furry friend for a walk, don't forget to stop in for a treat in our leasing center! Pets Welcome Upon Approval. Breed restrictions apply. Please call for details. Limit of 2 pets per home. Maximum adult weight is 75 pounds. Pet deposit is $87.50 per pet and $300 fee. Monthly pet rent of $35 will be charged per pet.. Pet Limit: 1
                                                      Less Info
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                                                    Other
                                                    • Balcony
                                                    • Business Center
                                                    • Ceiling Fan
                                                    • Fireplace
                                                    • Fitness Center
                                                    • Kitchen Pantries
                                                    • Microwave
                                                    • Pool
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                                                    Leasing

                                                    Welcome home to Harmony in Arlington, Texas! Just minutes from Interstates 20 and 30, you have easy access to AT&T Stadium or the Grand Prairie Outlets from our beautiful apartment community. *Floorplans and interior finishes may vary.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    The Tipton Group

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                                                    Communities
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Harmony Rated?
                                                    Based on 421 number of votes by renters, Harmony is currently rated 3 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Harmony?
                                                    Harmony is rated 3.1/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Harmony is rated 3.6/5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                                    What are noise levels like at Harmony?
                                                    Harmony is rated 3.3/5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                                    How safe is Harmony?
                                                    Harmony is rated 3/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                    How satisfied are residents with the neighborhood?
                                                    Harmony is rated 3.9/5 stars in our renters neighborhood survey, which is considered average. The complex is located in a neighborhood with some safety or desirability concerns, with limited access to local attractions and services.
                                                    How satisfied are residents with the staff at Harmony?
                                                    Harmony is rated 3.4/5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 87.1795% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 11.69 days to their community reviews in the past year.
                                                    Who manages Harmony?
                                                    The Tipton Group
                                                    What is the pet policy at Harmony?
                                                    dog Allowed
                                                    Restrictions: Your furry friend will have a "pawsome" time at Harmony with all of our pet-friendly features! Enjoy the convenience of our beautiful bark park! After taking your furry friend for a walk, don't forget to stop in for a treat in our leasing center! Pets Welcome Upon Approval. Breed restrictions apply. Please call for details. Limit of 2 pets per home. Maximum adult weight is 75 pounds. Pet deposit is $87.50 per pet and $300 fee. Monthly pet rent of $35 will be charged per pet.
                                                    Pet Limit: 1
                                                    cat Allowed
                                                    Restrictions: Your furry friend will have a "pawsome" time at Harmony with all of our pet-friendly features! Enjoy the convenience of our beautiful bark park! After taking your furry friend for a walk, don't forget to stop in for a treat in our leasing center! Pets Welcome Upon Approval. Breed restrictions apply. Please call for details. Limit of 2 pets per home. Maximum adult weight is 75 pounds. Pet deposit is $87.50 per pet and $300 fee. Monthly pet rent of $35 will be charged per pet.
                                                    Pet Limit: 1
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Contact Property

                                                    (888) 622-2218

                                                    October 2024

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                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Harmony is a 518 - 953 sq. ft. apartment in Arlington in zip code 76010. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $740 - $1,585. Nearby cities include Pantego, Grand Prairie, Kennedale, Hurst, Euless, Bedford, Richland Hills, Mansfield, North Richland Hills, Colleyville, Forest Hill, Haltom City, and Irving.

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